Cairns Colonial Club Resort

Hotels
8.1 (9405 reviews)
18-26 Cannon Street , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Family-friendly
Multiple pools
Accommodating staff
Cons:
Cleanliness issues
Some facilities outdated
Food quality inconsistency

Categories

Cleanliness
7.1
Several mentions of dirty or stained items, particularly towels and bugs in rooms.
Service
8.6
Staff were accommodating and responsive to issues.
Location
8.6
Good location for families and close to attractions.
Room Quality
7.6
Overall good size but noted outdated decor and cleanliness issues.
Amenities
8.6
Amenities include multiple pools and restaurants; great for families.
Value for Money
8.1
Reasonably priced for families, though some complained about the overall age of facilities.
Food and Beverage
7.6
Food quality varied; some positive mentions, but also noted as below average in places.
Overall Experience
8.6
Many guests enjoyed their stay despite a few complaints, overall a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:40

Property Description

Luxurious Accommodation with Tropical Vibes

Resort Style Amenities: Enjoy the outdoor swimming pool, lush garden, and shared lounge for relaxation.

Dining Experience: Indulge in a variety of cuisines at the on-site restaurant, offering Italian, Australian, and international dishes with special dietary options.

Family-Friendly Activities: Kids will love the children's playground, while adults can unwind with a game of table tennis or explore the area with convenient car hire services.

Ready to experience a tropical getaway at Cairns Colonial Club Resort? Book now for an unforgettable stay!

Important information:

Children aged 0–12 years can stay free of charge when using existing bedding.

Please note that there is a 2% charge when you pay with an American Express and Diners Club credit cards, and 1.5% when you pay with Visa and MasterCard credit cards.

Please note that the bar operates seasonally until further notice.

Please note that for group bookings, a nonrefundable prepayment of the full amount is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 9405 reviews
Cleanliness: 7.1
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 8.6
N
Norris • couple • au
10
Enjoys stay there. Family oriented
Pros:

Great

Cons:

All to satisfactio

2026-03-29 • via Nuitee
F
Fitzgerald • extended_group • au
10
2026-03-29 • via Nuitee
K
Kathleen • family_with_children • au
6
2026-03-28 • via Nuitee
J
Jackonia • family_with_children • au
10
2026-03-28 • via Nuitee
C
Chie • extended_group • jp
4
期待していたので、少々残念
Pros:

スタッフの方はよかったと思います。

Cons:

部屋にGが多々発生しました。
２日だけの滞在だったので我慢しましたが、長期宿泊だったら厳しかったです。
気にする人は覚悟した方がいいです。

2026-03-28 • via Nuitee
M
Marie • solo_traveller • au
8
2026-03-28 • via Nuitee
R
Robinson • family_with_children • au
10
Great Experience & Very convenient in location and a broard available services.
Pros:

Beautiful site, Friendly Customer service, Handy variety of services on site, Clean & Great value.

Cons:

Could put another shade cover over the other table in the smoking area from seeds and bird droppings.

2026-03-28 • via Nuitee
M
Muara Gagai • family_with_children • au
10
2026-03-28 • via Nuitee
B
Bradley • family_with_children • au
9
Get what you pay for.
Pros:

Lots of pools and places for the kids to play. The gardens are pretty and give the tropical vibes. The sandy beach pool is great as there’s a water slide and our big kid was happy for hours, The paddle pool was amazing for our little one.

The food at the cafe is good when you’re hungry.

The room was neat and tidy and good for a short stay. Bed was comfortable.

Cons:

The family room only had access to the bathroom through the seperate bedroom and the access was tight.

2026-03-28 • via Nuitee
E
Elsie • solo_traveller • au
9
Comfy and had everything I needed
Pros:

It’s a big property
Good size rooms
Nil issues with Internet
Good pools
Food on location
Suited me as only overnight stay

Cons:

The tv was not a smart tv, when away I like to have access to netflicks etc, but wasn’t a big concern..
I only stayed overnight if any longer may have been issue lol

2026-03-28 • via Nuitee
C
Chantelle • solo_traveller • au
8
Value for money, lots of pools for the warm weather
Pros:

There were heaps of pools and activities to keep the kids entertained

Cons:

It’s outdated the pools need a serious clean up and the rooms could also get spruce up,

2026-03-28 • via Nuitee
E
Elena • family_with_children • bg
10
Pros:

Nice resort. It would be nice to have two chairs and a small table in front of the room. Also, there is no drying rack to hang swimsuits and towels . Far from the city center

2026-03-28 • via Nuitee
H
Henry • family_with_children • au
7
2026-03-27 • via Nuitee
M
Masoud • couple • au
9
2026-03-27 • via Nuitee
R
Ricardo • solo_traveller • de
9
2026-03-27 • via Nuitee
D
Donovan • solo_traveller • au
10
2026-03-27 • via Nuitee
N
Nick • couple • au
8
2026-03-27 • via Nuitee
L
Louise • extended_group • au
4
Family friendly
Cons:

Monsoonal rain overnight meant cars flooded and i think that guests should have been given warning as you record our number plate registration and the reception is open 24hours. The reception staff would have been able to see the cars going under water!
There was also a couple fighting in the room next door and on the balcony outside my room at 1am. I know this isn't the hotel's fault but it certainly impacted my stay.

2026-03-27 • via Nuitee
V
Valmae • family_with_children • au
10
Pros:

Excellent

Cons:

Clean environment

2026-03-27 • via Nuitee
B
Ben • solo_traveller • au
9
2026-03-27 • via Nuitee