Cairns Colonial Club Resort

Hotels
8.1 (9405 reviews)
18-26 Cannon Street , Cairns , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Family-friendly
Multiple pools
Accommodating staff
Cons:
Cleanliness issues
Some facilities outdated
Food quality inconsistency

Categories

Cleanliness
7.1
Several mentions of dirty or stained items, particularly towels and bugs in rooms.
Service
8.6
Staff were accommodating and responsive to issues.
Location
8.6
Good location for families and close to attractions.
Room Quality
7.6
Overall good size but noted outdated decor and cleanliness issues.
Amenities
8.6
Amenities include multiple pools and restaurants; great for families.
Value for Money
8.1
Reasonably priced for families, though some complained about the overall age of facilities.
Food and Beverage
7.6
Food quality varied; some positive mentions, but also noted as below average in places.
Overall Experience
8.6
Many guests enjoyed their stay despite a few complaints, overall a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:40

Property Description

Luxurious Accommodation with Tropical Vibes

Resort Style Amenities: Enjoy the outdoor swimming pool, lush garden, and shared lounge for relaxation.

Dining Experience: Indulge in a variety of cuisines at the on-site restaurant, offering Italian, Australian, and international dishes with special dietary options.

Family-Friendly Activities: Kids will love the children's playground, while adults can unwind with a game of table tennis or explore the area with convenient car hire services.

Ready to experience a tropical getaway at Cairns Colonial Club Resort? Book now for an unforgettable stay!

Important information:

Children aged 0–12 years can stay free of charge when using existing bedding.

Please note that there is a 2% charge when you pay with an American Express and Diners Club credit cards, and 1.5% when you pay with Visa and MasterCard credit cards.

Please note that the bar operates seasonally until further notice.

Please note that for group bookings, a nonrefundable prepayment of the full amount is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 9405 reviews
Cleanliness: 7.1
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 8.6
S
Sefton • family_with_children • nz
5
Pros:

It was nice and close to the Airport, and it had two Restaurant and the one by the entrance was amazing 10 out of 10......

Cons:

What I didn't like was that I booked a King bed room and only got a Queen bed !!!!

2026-03-08 • via Nuitee
S
Sarah • family_with_children • au
5
Always a returning customer.
Pros:

The fridge was not plugged in when we arrived. There was only two towels, even though three people were booked into the room. The bathroom wasn’t very clean.

Cons:

More attention to detail.

2026-03-07 • via Nuitee
B
Bon • family_with_children • au
10
2026-03-07 • via Nuitee
C
Colette • family_with_children • au
8
2026-03-07 • via Nuitee
P
Paul • family_with_children • au
10
Excellent and very great
Pros:

We had a lovely time and we were very over the moon that everything was close by to the room we stayed in and the staff was excellent too and we have our place to stay at next time

Cons:

N/A

2026-03-07 • via Nuitee
K
Kerin • couple • au
9
2026-03-07 • via Nuitee
A
Andy • family_with_children • au
9
Pros:

I liked the location and the food was excellent as well as good value. The staff were very helpful and so pleasant. I would stay there again on a heartbeat

2026-03-06 • via Nuitee
A
Ashlee • couple • au
7
2026-03-06 • via Nuitee
A
Anne • couple • au
9
It’s our Happy Place on Hospital visits , Home away from Home .
Pros:

Easy Disabilty parking for our car , comfy rooms with great staff & best Cafe .

Cons:

Our TV always plays up , & slow .

2026-03-06 • via Nuitee
A
Achim • family_with_children • au
8
2026-03-06 • via Nuitee
M
Martin • family_with_children • sg
6
2026-03-06 • via Nuitee
M
Michael • couple • au
10
2026-03-06 • via Nuitee
D
David • couple • au
8
2026-03-06 • via Nuitee
K
Kerry • couple • au
10
Great stay no complaints
Pros:

It was a lovely stay staff were very great very polite really enjoyed my stay..

2026-03-06 • via Nuitee
D
Dewis • solo_traveller • au
5
2026-03-06 • via Nuitee
S
Simon • family_with_children • au
8
Pros:

Cost effective and good facilities

2026-03-05 • via Nuitee
K
Kimberlee • family_with_children • au
4
2026-03-05 • via Nuitee
P
Paula • family_with_children • au
9
2026-03-05 • via Nuitee
N
Nomoa • couple • au
5
Good
Pros:

Very good good

Cons:

Nothing

2026-03-05 • via Nuitee
S
Sara • couple • es
8
2026-03-05 • via Nuitee