Cairns Colonial Club Resort

Hotels
8.1 (10723 reviews)
18-26 Cannon Street , Cairns , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Family-friendly
Multiple pools
Accommodating staff
Cons:
Cleanliness issues
Some facilities outdated
Food quality inconsistency

Categories

Cleanliness
7.1
Several mentions of dirty or stained items, particularly towels and bugs in rooms.
Service
8.6
Staff were accommodating and responsive to issues.
Location
8.6
Good location for families and close to attractions.
Room Quality
7.6
Overall good size but noted outdated decor and cleanliness issues.
Amenities
8.6
Amenities include multiple pools and restaurants; great for families.
Value for Money
8.1
Reasonably priced for families, though some complained about the overall age of facilities.
Food and Beverage
7.6
Food quality varied; some positive mentions, but also noted as below average in places.
Overall Experience
8.6
Many guests enjoyed their stay despite a few complaints, overall a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:40

Property Description

Luxurious Accommodation with Tropical Vibes

Resort Style Amenities: Enjoy the outdoor swimming pool, lush garden, and shared lounge for relaxation.

Dining Experience: Indulge in a variety of cuisines at the on-site restaurant, offering Italian, Australian, and international dishes with special dietary options.

Family-Friendly Activities: Kids will love the children's playground, while adults can unwind with a game of table tennis or explore the area with convenient car hire services.

Ready to experience a tropical getaway at Cairns Colonial Club Resort? Book now for an unforgettable stay!

Important information:

Children aged 0–12 years can stay free of charge when using existing bedding.

Please note that there is a 2% charge when you pay with an American Express and Diners Club credit cards, and 1.5% when you pay with Visa and MasterCard credit cards.

Please note that the bar operates seasonally until further notice.

Please note that for group bookings, a nonrefundable prepayment of the full amount is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

8.1
Based on 10723 reviews
Cleanliness: 7.1
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 8.6
C
Chopper255 Solo travel Greater Sydney, New South Wales
8
Old school but good value
Pros:

Yeap. It’s a little bit out of the way and the rooms are pretty dated but it’s got a nice atmosphere and it away too easy just to end up at the bar in the afternoon and enjoy a beer or three. Breakfast buffet is good value and both the restaurants knock out decent quality food. If you like that old school feel and plenty of bushland around you it will suit you fine. If you’re after a more refined location then this may not be the place to stay

2026-08-29 via Tripadvisor
R
Rebekah couple au
8
2026-08-29 via Nuitee
N
Nicolas family_with_children fr
6
Ne vaut pas le coup.
Pros:

La piscine, les jeux enfants.
La cuisine était bien équipée.

Cons:

Aucune insonorisation avec l'extérieur ou les logements au dessus. Réveillé plusieurs fois dans la nuit par les personnes arrivant ou partant dans la nuit, ainsi que par l'unité externe de la clim des voisins qui est a côté de notre fenêtre...

2026-08-29 via Nuitee
T
Therese Alma solo_traveller nl
8
Pros:

Schoon ruime kamer

2026-08-29 via Nuitee
L
Lyn couple gg
3
Thank goodness it was for 1 night
Pros:

Nothing

Cons:

Rooms needed upgrading

2026-08-29 via Nuitee
P
Patrick couple us
10
Just what we were looking for.
Pros:

The location and price was just what we were looking for when we booked. The staff was great. Very helpful and quick to attend to our needs.

Cons:

It was a little noisy, but what you should expect when you have all the doors facing the courtyard.

2026-08-29 via Nuitee
G
Gordon extended_group de
7
2026-08-29 via Nuitee
S
Szilvia solo_traveller au
9
Pros:

Resort facilities on motel prices

Cons:

Pool was closed for a few hours on the only arvo we could use the pools. Lucky there were 3 pools

2026-08-29 via Nuitee
E
Elisha family_with_children au
10
Lots of fun
Pros:

Great family atmosphere, everything you need all in one spot, great for kids

Cons:

Nothing

2026-08-28 via Nuitee
R
Rebecca couple au
7
2026-08-28 via Nuitee
C
Carolyn couple au
8
Handy to airport
Pros:

Close to cairns

Cons:

Beds not comfortable

2026-08-28 via Nuitee
A
Amanda family_with_children au
9
Comfortable room and friendly staff
Pros:

The pool and facilities were great.

Cons:

Shutting the laundry facilities during particular hours was very inconvenient and there could be more maps/signage as it was difficult to find my way around.

2026-08-28 via Nuitee
H
Hiroshi family_with_children jp
10
2026-08-28 via Nuitee
H
Hiroshi solo_traveller jp
10
2026-08-28 via Nuitee
T
Taunga family_with_children au
9
Pros:

Everything was great

2026-08-28 via Nuitee
P
Patricia family_with_children au
10
Pros:

Clean

Cons:

Na

2026-08-28 via Nuitee
L
Laurent extended_group fr
5
A setting that is still beautiful, but ruined by cockroaches...
Pros:

The hotel is very good, though the outdoor facilities and restaurants could use some further renovation. The premium rooms are very decent and comfortable...

Cons:

Unfortunately, the hotel and especially the rooms are mostly infested with cockroaches, including German cockroaches (kitchen roaches) which are very unsanitary. We were offered new rooms across from the first infested one, but it was the exact same thing in those rooms. It was a huge disappointment, and we will not return to this hotel, which we had loved more than 20 years ago the first time we stayed here. We came back 12 years ago and there were no cockroaches at that time, which means that despite the hotel being in a tropical area where cockroaches are natural, the current management is not tackling the infestation problem.

2026-08-28 via Nuitee
J
Janelle extended_group au
10
2026-08-28 via Nuitee
D
DAVID couple au
7
2026-08-28 via Nuitee
C
Carmel family_with_children au
8
I enjoyed my stay, staff are very helpful
Pros:

Excellent, a wide variety to choose from.

2026-08-28 via Nuitee