Cairns Colonial Club Resort

Hotels
8.1 (9405 reviews)
18-26 Cannon Street , Cairns , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Family-friendly
Multiple pools
Accommodating staff
Cons:
Cleanliness issues
Some facilities outdated
Food quality inconsistency

Categories

Cleanliness
7.1
Several mentions of dirty or stained items, particularly towels and bugs in rooms.
Service
8.6
Staff were accommodating and responsive to issues.
Location
8.6
Good location for families and close to attractions.
Room Quality
7.6
Overall good size but noted outdated decor and cleanliness issues.
Amenities
8.6
Amenities include multiple pools and restaurants; great for families.
Value for Money
8.1
Reasonably priced for families, though some complained about the overall age of facilities.
Food and Beverage
7.6
Food quality varied; some positive mentions, but also noted as below average in places.
Overall Experience
8.6
Many guests enjoyed their stay despite a few complaints, overall a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:40

Property Description

Luxurious Accommodation with Tropical Vibes

Resort Style Amenities: Enjoy the outdoor swimming pool, lush garden, and shared lounge for relaxation.

Dining Experience: Indulge in a variety of cuisines at the on-site restaurant, offering Italian, Australian, and international dishes with special dietary options.

Family-Friendly Activities: Kids will love the children's playground, while adults can unwind with a game of table tennis or explore the area with convenient car hire services.

Ready to experience a tropical getaway at Cairns Colonial Club Resort? Book now for an unforgettable stay!

Important information:

Children aged 0–12 years can stay free of charge when using existing bedding.

Please note that there is a 2% charge when you pay with an American Express and Diners Club credit cards, and 1.5% when you pay with Visa and MasterCard credit cards.

Please note that the bar operates seasonally until further notice.

Please note that for group bookings, a nonrefundable prepayment of the full amount is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 9405 reviews
Cleanliness: 7.1
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 8.6
S
Simone solo_traveller au
8
Was ok
Pros:

It was an ok joint. 3 pools. 2 bigger ones and a small one.
Our accomodation was in a quiet area.

Cons:

The larger pool was constantly full of feral children and because it was close to the bar, none of the parents were watching them.
A few small cockroaches in the accomodation, showed up every day.
Bathroom ceiling moldy.
Washing machine and drier were the most expensive we've come across at the end of our 5 month trip around Europe and North America. $6.20 per wash and dryer cycle. Of course one dryer cycle isnt enough.
Not central, so car or transport required to get around.

2026-04-18 via Nuitee
A
Amanda family_with_children au
7
2026-04-18 via Nuitee
J
Julie family_with_children au
8
Great family friendly stay with everything you need for a wonderful holiday
Pros:

The pool was great for the kids to spend time. The restaurant was also good. Kids enjoyed playground and table tennis

Cons:

It’s a 5-7min drive from main CBD but didn’t bother us as we had a car.

2026-04-18 via Nuitee
M
Mary-Jane family_with_children au
7
2026-04-18 via Nuitee
T
Tobias couple de
8
2026-04-18 via Nuitee
N
Narelle solo_traveller au
7
Pros:

Enjoyed everything about the property.

Cons:

The only thing I would fault was our air conditioning in 416 was not cold at all. May need a maintenance request.

2026-04-18 via Nuitee
C
CRISTINA family_with_children es
9
2026-04-17 via Nuitee
S
Sonia family_with_children au
10
Fun and fabulous
Pros:

It was clean and we all had a great time

Cons:

N/A

2026-04-17 via Nuitee
K
Kate solo_traveller au
10
2026-04-17 via Nuitee
C
Christopher family_with_children au
5
Priced well but very average accommodation
Pros:

Getting around was easy and the staff were great

Cons:

Resort was very dated and needs updating. Pictures online were old and showed items that were no longer there. Rooms weee basic and noisy

2026-04-17 via Nuitee
L
luckyguest family_with_children gb
6
Nice Resort style hotel in Cairns, away from City. WiFi - Unreliable !
Pros:

Positives: There was Fridge, Kettle and Coffee Tea making facilities in the room. Free Parking is available at this Hotel. There is no swimming pool or gym at this hotel. The Beds were comfortable. Aircon is excellent. There are three pools at this property and a slide. There is a kids pool (shallow). Self service laundry was available which was nice. Our room had a private veranda which opened onto one of the large pools. The food at the restaurant was great. There is a child friendly resort with a play area. There is provision to heat your own food near the reception. Great Housekeeping service provided throughout our stay.

Cons:

Wifi was intermittent and unreliable. Avoid if you need to work during your stay. Staff were poor with communication. Staff had no interest in helping with the luggage. This is very annoying when you are travelling with family and have lots of luggage to transport across the resort estate to your room. The sign boards and directions to the room were poor. It took us about 30 minutes to navigate from the reception to our room, as we had no help from any of the staff. It seemed like the Resort Hotel does not have a porter service. No lifeguard at any of the pools. The pool surface is unevent and concrete (not your usual pool, but guests seem to have a lot of fun at the pool).

2026-04-17 via Nuitee
B
Brendo solo_traveller au
10
Pros:

Everyone is friendly good atmosphere have stayed here multiple times always good to stay and will be back

Cons:

Nothing

2026-04-16 via Nuitee
M
Melania family_with_children au
9
Great family experience
Pros:

pool, room

Cons:

The pizza bar open more than the weekend. When we wanted to go, it was closed .

2026-04-16 via Nuitee
A
Aisha solo_traveller au
7
2026-04-16 via Nuitee
D
Dawn solo_traveller nz
8
Clean and nice room.staff very helpful
Pros:

It had a restaurant and close to a bus stop.

Cons:

Could be noisy sometimes.

2026-04-16 via Nuitee
T
Tina family_with_children au
10
Very family friendly hotel
2026-04-16 via Nuitee
R
Robino family_with_children au
4
2026-04-16 via Nuitee
D
Daniel solo_traveller au
7
2026-04-16 via Nuitee
D
Diane couple au
10
2026-04-15 via Nuitee
A
Angelica solo_traveller au
6
2026-04-15 via Nuitee