Holiday Inn Express Rochelle by IHG

Hotels
•
Holiday Inn Express
8.7 (147 reviews)
1240 Dement Road , Rochelle , US
+1 815-562-9994

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent breakfast and breakfast staff
Helpful staff (found and returned Kindle)
Convenient/easy parking and truck-friendly location
Generally comfortable rooms
Cons:
Maintenance issues (stairway door handle failure, overgrown grounds)
Intermittent/no hot water reported
Small workout room and no hot tub
Double charge and poor billing responsiveness
Surprise large increase in pet fees at check-in
Hallway noise (housekeeper radio) and adjoining room sound transmission

Categories

Cleanliness
8.8
Rooms and property described as clean in multiple reviews, though some maintenance/grounds issues (stairway door handle failure, overgrown grass) lowered impressions slightly.
Service
9.5
Staff frequently praised (helpful front desk/night staff, housekeeper who found and mailed a Kindle). Isolated service failures reported (double charge and poor responsiveness) but overall guest-facing staff received strong positive mentions.
Location
9
Convenient for parking large rigs and easy parking; located across from a large truck stop with only fast-food options nearby — good for some guests, limited for others.
Room Quality
8.4
Rooms described as comfortable and clean, but issues noted with sound transmission between adjoining rooms and an instance of a failing stairway door handle indicating some maintenance needs.
Amenities
7.5
Breakfast is strong, but other amenities received negative notes: small workout room, no hot tub, and reports of no hot water at times.
Value for Money
7
Several guests noted high prices for the market and a significant surprise increase in pet fees at check-in, which reduced perceived value.
Food and Beverage
9.6
Breakfast repeatedly called excellent and a highlight of stays; food service and breakfast staff received strong positive comments.
Overall Experience
9.8
Majority of stays described as positive ('great stay', 'definitely a plus') with excellent breakfast and helpful staff, though occasional operational and billing issues tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Luxurious Amenities
The Holiday Inn Express Rochelle offers a range of luxurious amenities including an indoor swimming pool, fitness center, and plush bedding in all guest rooms.

Convenient Facilities
Guests can take advantage of the free Wi-Fi, business center, and in-room amenities such as a coffee maker, work desk, fridge, and microwave.

Ideal Location
Situated near I-39 and I-88, this hotel is conveniently located near the railroad and popular attractions like Jonamac Orchard and the Harley Davidson Museum.

Book your stay at the Holiday Inn Express Rochelle for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RFD

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.7
Based on 147 reviews
Cleanliness: 8.8
Service: 9.5
Location: 9
Room Quality: 8.4
Amenities: 7.5
Value for Money: 7
Food and Beverage: 9.6
Overall Experience: 9.8
J
James • couple • us
10
Pros:

Breakfast was good staff outstanding

2026-11-05 • via Nuitee
G
Gerald • couple • us
10
Pros:

Clean rooms, adequate breakfast.

Cons:

Needs some maintenance as stairway door handle came off in my hands.

2026-10-09 • via Nuitee
F
Fernanda • family_with_children • us
8
2026-09-10 • via Nuitee
D
Diane • solo_traveller • us
9
2026-09-10 • via Nuitee
A
Amy • solo_traveller • us
10
Pros:

Great stay. Comfortable and clean. Across the street from a large truck stop. Great for parking your rig. Only fast food spots nearby and within walking distance.

Cons:

The work out room is small and there's no hot tub.

2026-08-30 • via Nuitee
N
Nate • solo_traveller • us
8
Pros:

Nice folks. Price was high but everywhere was this weekend. I really appreciated them finding my kindle and mailing to me. Huge kudos to that housekeeper who found it!!

2026-08-22 • via Nuitee
S
Susanne • solo_traveller • us
7
It appeared the management did not go the extra mile to assure the property was kept in best shape. Cleanliness was adeq
Pros:

Property was nice, rooms typical

Cons:

Grounds maintenance was poor. Grass reached mid calf, which made walking my dog very difficult. It also made it more challenging for me since I couldn’t see what I was stepping on.

2026-08-21 • via Nuitee
I
icmbene • Business
6
Shady business practice
Pros:

I stayed at this hotel on 5 August 2026. The stay was fine... but they double charged my credit card for the stay. When attempting to call them repeatedly, I only got a busy signal. Tried to email them without response. BEWARE

2026-08-10 • via Tripadvisor
T
Tania • couple • us
8
2026-08-06 • via Nuitee
K
Kevin • couple • us
7
2026-08-04 • via Nuitee
D
Deidre • family_with_children • us
8
2026-08-03 • via Nuitee
L
Lusubilo • family_with_children • us
10
The staff was great. The breakfast and the breakfast staff was excellent.
Pros:

The property was very clean. The breakfast was excellent. Easy convenient parking.

Cons:

Nothing

2026-08-02 • via Nuitee
P
P4001KBdougl • Solo travel
2
NO HOT WATER
Pros:

If you expect to have hot water in the morning look elsewhere. I have had a cold shower 3 days in the past 7 days. Front office states”we are doing our laundry” so we are using the hot water up for someone needing to shower at 0415 in the morning. The comment = “sorry for the experience “.

2026-07-14 • via Tripadvisor
C
Conxa • extended_group • es
9
2026-07-12 • via Nuitee
G
George • solo_traveller • ca
1
Never staying there again
Cons:

They increased the pet fees from $25 per dog to $100 per dog, and I only found that out upon check-in. I have two small dogs so had to pay $200 extra for a $115 room.

2026-07-08 • via Nuitee
G
gacamey • couple • us
10
2026-07-05 • via Nuitee
K
Kaleena547 • solo_traveller • us
9
Cons:

The housekeeper playing the radio loud in the hallway before 9am

2026-07-04 • via Nuitee
P
Patrick • solo_traveller • us
10
2026-06-16 • via Nuitee
R
Russ • couple • us
7
2026-06-15 • via Nuitee
M
Miriam • solo_traveller • us
8
2026-06-04 • via Nuitee