SHG Hotel De La Ville

Hotels
7.8 (3316 reviews)
Viale Verona 12 , Vicenza , IT
+39 0444 549001

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good breakfast options
Free parking
Cons:
Unpleasant location
Noise from other guests
Some rooms in disrepair

Categories

Cleanliness
7.05
Several mentions of cleanliness, but some negative reviews regarding mold and odor in the rooms.
Service
8.55
Generally positive feedback about the attentiveness of staff, especially during check-in.
Location
7.05
Mixed reviews; some praise the location while others criticize it for being in an unpleasant area.
Room Quality
7.55
Rooms considered spacious and comfortable, but some mention being outdated or in need of renovation.
Amenities
8.05
Noted amenities include parking and breakfast, with no major complaints about basic facilities.
Value for Money
8.05
Generally good value for the price, but concerns noted about noise and condition of the property.
Food and Beverage
8.05
Positive comments about breakfast offerings, but some reviews mention lack of variety.
Overall Experience
8.05
Overall pleasant stay with noted positives, but significant issues with location and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 01:52

Property Description

Luxurious Rooms with Modern Amenities
Indulge in the elegant and air-conditioned rooms at Hotel De La Ville, complete with satellite TV, free wired internet, minibar, and private bathrooms with complimentary toiletries.

Exquisite Dining Experience
Savor a wide array of wines at the à-la-carte restaurant and start your day with a delicious buffet breakfast served every morning.

Convenient Location and Parking
Located in the city center, our hotel is within easy reach of all landmarks, with Vicenza Train Station just 1 km away. Enjoy free on-site parking and explore attractions like Basilica Palladiana and Santa Corona Temple with ease.

Book now to experience luxury and convenience at Hotel De La Ville.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Location

Guest Reviews

7.8
Based on 3316 reviews
Cleanliness: 7.05
Service: 8.55
Location: 7.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.05
F
Francesco • family_with_children • me
10
2026-11-07 • via Nuitee
R
Roberto • family_with_children • it
7
2026-11-07 • via Nuitee
M
Mara • extended_group • it
8
2026-11-07 • via Nuitee
M
marcos berent • family_with_children • ar
10
Pros:

Excelente atencion Impecable la habitación

2026-11-07 • via Nuitee
N
Nicola • couple • it
7
Pros:

Staff accogliente, ottima posizione, parcheggio interno comodissimo, camera molto ampia, dotata di tutti i comfort

Cons:

Struttura non molto curata, benché sia evidente il suo importante valore, che avrebbe bisogno di una sostanziale rinfrescata

2026-11-06 • via Nuitee
S
Stefano • couple • it
8
Buona posizione,buon servizio.
2026-11-06 • via Nuitee
S
Sacchi • couple • it
9
2026-11-05 • via Nuitee
I
info • extended_group • lv
7
2026-11-05 • via Nuitee
R
Renata • solo_traveller • fi
7
Pros:

O quarto é limpo e as camas e cobertas confortáveis. O café da manhã é excelente e a equipe é simpática, apesar de parecer um pouco desorganizada na comunicação.

Cons:

Tive um problema no check-in: me deram um quarto inferior ao que reservei. Eu deixei minhas coisas no hotel e saí, não conferi o quarto e quando voltei e percebi que estava no quarto errado, a recepcionista disse que não poderia trocar, porque não tinha mais quartos deluxe disponíveis. Não entendo como podem ter dado o meu quarto para outra pessoa, sendo que ainda tinha 2 quartos standards disponíveis. Só me ofereceram o café da manhã e garantiram que eu não precisava fazer nada além de informar o número do quarto. Quando fui tomar o café da manhã, a equipe quis cobrar por isso, porque não estava incluso na minha estadia. Tive que explicar tudo de novo.

Além disso, o hotel diz que todos os quartos tem isolamento acústico, mas não é verdade, eu conseguia ouvir tudo dos quartos ao lado, além de todos os ruídos da rua.

2026-11-05 • via Nuitee
P
Parise • family_with_children • it
7
Ok, tuttavia......
Cons:

La manutenzione è affidata a personale poco esperto e sbrigativo nel lavoro
Se facessero lavori così a casa mia, non li pagherei
Silicone usato in quantità industriali per coprire muffa, e per sigillare fessure e messo anche abbastanza male

2026-11-05 • via Nuitee
E
Elisa • couple • it
7
Vicenza in coppia
Pros:

Letto comodo, scelta dei cuscini, quiete durante la notte, tende molto oscuranti, staff gentile, letto perfetto al nostro rientro in camera, vista wow su Vicenza dalle finestre della stanza

Cons:

la qualità e quantità del buffet, la carta del ristorante, il rispetto delle comanda (ho chiesto un filetto cotto e mi è arrivato al sangue), il garage (la puzza di fogna era quasi insopportabile)

2026-11-04 • via Nuitee
M
Massimo • family_with_children • it
9
2026-11-04 • via Nuitee
J
jean-Louis • couple • fr
10
Séjour parfait
Pros:

Petit déjeuner super, varié pour tout les goûts séjour parfait

2026-11-04 • via Nuitee
F
francesco • solo_traveller • it
7
Pros:

Up grade gratuito tramite Genius

Cons:

Camere fronte strada si sente rumore esterno

2026-11-04 • via Nuitee
A
Agostino • extended_group • it
8
Piacevole soggiorno, camera molto ampia, bagno pulito anche se il lavandino perdeva acqua
Pros:

Parcheggio leggermente scomodo per la disposizione degli stalli e l'accessibilità limitata.

Cons:

Non mi è piaciuta la modalità di accesso al garage, limitata al solo uso dell'ascensore (spesso occupato nele ore di punta) e priva dell'opzione di un vano scale dedicato.

2026-11-04 • via Nuitee
P
paola • solo_traveller • ch
6
Cons:

L'acqua calda il primo giorno non er a presente. Poi risolto

2026-11-03 • via Nuitee
M
Marco • solo_traveller • it
7
2026-11-03 • via Nuitee
S
Sebastian • couple • at
6
2026-11-03 • via Nuitee
P
Paolo • family_with_children • it
8
2026-11-02 • via Nuitee
G
graziella • family_with_children • it
10
Splendida esperienza
Pros:

Struttura bella e pulita. Ottima posizione
Tutti gentili, ottima l’accoglienza

2026-11-02 • via Nuitee