NH Collection Grand Hotel Palazzo Dei Dogi

Hotels
8.7 (849 reviews)
Madonna dell'Orto 3500 , Venice , it

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful hotel and garden
Friendly/helpful staff (notably Tahani)
Excellent breakfast and F&B options
Private boat dock and lagoon views
In-room coffee maker
Daily housekeeping
Convenient Alilaguna access and shuttle to San Marco
Cons:
Isolated poor stay reported (conditioner not working, very small room)
One indifferent front-desk staff member at check-in
Rooms with multiple steps / limited accessibility
At least one room reported as very cold

Categories

Cleanliness
8.8
Multiple reviews explicitly praise clean rooms and 'daily housekeeping ... spot on.' One mention of the room being 'eiskalt' (very cold) but no consistent cleanliness complaints.
Service
9.1
Staff repeatedly praised (Tahani called 'super kind', manager refunded part of prepaid room proactively, attentive breakfast staff). One front-desk clerk described as 'indifferent', but overall service sentiment is strongly positive.
Location
8.9
Described as quiet and slightly off the main tourist crush, close (3-min) to the Alilaguna stop, easy access to restaurants and a shuttle to San Marco; some guests note a ~30-minute walk to major sights.
Room Quality
8.1
Rooms noted as comfortable with attractive Venetian decor, lagoon/canal views and private dock access; however there are negative comments about very small rooms, a non-working conditioner for one guest, cold rooms, and multiple internal steps that affect accessibility.
Amenities
9
Strong amenities mentioned: excellent breakfast, in-room coffee maker, beautiful garden, private boat dock and a shuttle service — all positively highlighted in multiple reviews.
Value for Money
8.3
Perceived value is generally good (manager refunded part of stay without prompting; guests call it a 'first class experience'), though at least one reviewer reported an unpleasant stay which tempers the score.
Food and Beverage
9.1
Breakfast receives high praise ('top shelf' with many hot entrées, fresh fruit, pastries), and the hotel provided a takeaway breakfast box when needed — clear positive sentiment for F&B.
Overall Experience
8.3
Overall sentiment across reviews is positive — many enthusiastic recommendations, beautiful property and helpful staff — with a minority of strongly negative individual experiences that lower the score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 06:03

Property Description

Luxurious Garden Setting
Experience tranquility in Venice at NH Collection Grand Hotel Palazzo Dei Dogi, surrounded by a lush garden.

Elegant Rooms and Professional Staff
Indulge in air-conditioned rooms with free WiFi, a flat-screen TV, and a private bathroom. Our dedicated staff is available 24/7 for all your needs.

Convenient Amenities and Services
Enjoy the beautifully decorated lounges, bars, and restaurants. Reserve our daily shuttle to Piazza San Marco for easy exploration. Santa Lucia Station is just a stroll away.

Book now for an unforgettable stay at NH Collection Grand Hotel Palazzo Dei Dogi!

Important information:

Please note that pets are allowed upon request and subject to approval.

Dogs and cats are allowed, max. weight 25kg.

"A charge of €35 per pet, per night applies, with a maximum of two pets permitted per room."

Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Location

Property Video

Guest Reviews

8.7
Based on 849 reviews
Cleanliness: 8.8
Service: 9.1
Location: 8.9
Room Quality: 8.1
Amenities: 9
Value for Money: 8.3
Food and Beverage: 9.1
Overall Experience: 8.3
C
CANDICE • solo_traveller • fr
9
2026-09-05 • via Nuitee
J
Jennifer • couple • us
10
10/10. The staff was friendly and helpful, the location was sooo quiet and lovely but walkable!
Pros:

Huge assortment for breakfast! Pleasantly surprised! A nice outdoor garden area to eat as well!

Cons:

Honestly we had no bad experiences here!

2026-09-02 • via Nuitee
S
Sfez • solo_traveller • fr
9
2026-08-25 • via Nuitee
W
Winnie • couple • gb
10
2026-08-24 • via Nuitee
B
Barry • extended_group • gb
9
2026-08-22 • via Nuitee
A
Arnaud • couple • ae
10
2026-08-21 • via Nuitee
M
Mildred • family_with_children • us
10
2026-08-19 • via Nuitee
W
wei • couple • fr
10
2026-08-17 • via Nuitee
Z
Ziemowit • couple • pl
8
2026-08-15 • via Nuitee
8
840csabam • NONE
10
Amazing stay at a wonderful hotel
Pros:

The hotel is located in a quiter part of Venice, so it may be a wonderful choice for families with children. Though, it is not far from the main sights. We had the chance to stay at the breathtaking Presidental Suite with amazing view. Kind, helpful and friendly staff. After exploring the city we could enjoy the enchanting, peaceful garden.

2026-08-03 • via Tripadvisor
C
Cristian • family_with_children • ro
10
A great hotel. Special thanks to Maria - she is fantastic!
Pros:

Wonderful personnel and the place to stay in Venice. Special thanks to Maria - she is fantastic!

2026-08-02 • via Nuitee
A
antonio • solo_traveller • es
10
Estancia maravillosa
Pros:

Todo, ubicación, instalaciones,personal

2026-08-02 • via Nuitee
9
945rawans • Family • Doha
10
Recommended
Pros:

Had a wonderful stay at NH collection hotel in venice
The location is good near all the shops and restaurant
The staff was friendly and the service was excellent

2026-07-27 • via Tripadvisor
G
Gyorgy • solo_traveller • hu
9
Pros:

Lovely staff and beautiful garden, rooms are clean and well serviced

Cons:

Breakfast choices not really in line with a 5 star hotel

2026-07-25 • via Nuitee
K
Kirakosian • extended_group • es
5
2026-07-24 • via Nuitee
B
Bindu • couple • us
10
Picture perfect location!!
Pros:

Quiet and picture perfect location but close to attractions. Spacious. Lovely bar and garden and a wonderful breakfast bar.

2026-07-21 • via Nuitee
S
Shimizu • extended_group • jp
8
とても快適に過ごせました。
Pros:

部屋の広さも充分でフロントやドアマンはとても感じがよかった。水上バスの駅からも遠くなくて便利。

Cons:

夜のフロントの人はあまりフレンドリーではなかったかも。

2026-07-20 • via Nuitee
B
Bernard • family_with_children • ch
7
2026-07-20 • via Nuitee
D
Daniel • couple • ar
10
Pros:

Todo

2026-07-09 • via Nuitee
N
Neil • family_with_children • gb
10
Everybody enjoyed it and came away singing its praises!
Pros:

Excellent staff! That always makes the difference!

Cons:

A bit too peripheral.

2026-07-03 • via Nuitee