The Bull Hotel; Sure Hotel Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
8.2 (3382 reviews)
Westgate , Peterborough , gb

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Noise from other guests
Dated facilities

Categories

Cleanliness
7.88
While the hotel is generally clean, some mentions of dated facilities and maintenance issues affect this score.
Service
8.35
Staff were described as friendly and helpful, although some service delays were noted during busy periods.
Location
8.89
Multiple reviews highlight the excellent location, close to shops and attractions.
Room Quality
8.04
Rooms are comfortable and spacious, but some are dated and have maintenance issues.
Amenities
7.87
Amenities are decent, but a lack of lifts and some dated facilities were mentioned.
Value for Money
8.33
Good value for the price considering location and general comfort.
Food and Beverage
8.18
Breakfast and bar food were frequently praised, but some service issues impacted the experience.
Overall Experience
8.05
Guests enjoyed their stay overall, despite some noise complaints and occasional service delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:30

Property Description

Luxurious Accommodation and Amenities

The Bull Hotel, a 4-star gem in Peterborough, offers elegant rooms with modern conveniences like en suite bathrooms, free Wi-Fi, and complimentary parking. Indulge in spacious rooms featuring Freeview TV, power showers, and plush bathrobes, with many upgraded to executive standards.

Exquisite Dining Experience

Savor a delightful dining experience at The Bull's Brasserie, serving a blend of traditional and continental dishes with a stellar wine selection. Unwind at Pastroudis bar and lounge, offering a variety of beverages and light bites throughout the day.

Historic Charm and Convenient Location

Nestled in a beautifully renovated 17th-century Grade II listed building, The Bull Hotel is conveniently located near Queensgate shopping center and Peterborough Cathedral. With easy access to parks, golf courses, and transportation hubs, a stay at The Bull promises both luxury and convenience.

Book now for a memorable stay at The Bull Hotel!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LTN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for £10 per person per night when using an available cot.
    Children up to and including 17 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3382 reviews
Cleanliness: 7.88
Service: 8.35
Location: 8.89
Room Quality: 8.04
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.18
Overall Experience: 8.05
R
Richard • couple • gb
10
2026-07-18 • via Nuitee
F
faye • extended_group • gb
8
2026-07-18 • via Nuitee
I
Ian • solo_traveller • gb
7
Good value traditional hotel in the heart of the city
Pros:

Good old world feel and less souless than the modern chains.
The desk welcome was polite, professional and helpful. The decor was presentable as was the room
Had some friendly chats with bar staff
Good choice of food at breakfast. And represented good value

Cons:

The breakfast service was inefficient
Despite the menu promises, i had to ask for a hot drink and toast. The menu itself is not well presented.
Several staff walked past or near me clearing and wiping down tables. Even the person who checked table numbers etc. Staff weren't delegated a group of tables to be responsible for. So nobody took responsibility. Some staff wandering around not being directed.

My bedroom was stiflingly hot and airless. The radiator was off in the room. Was if in the rest of the hotel. And the temperature that day was normal for July. Unlike the previous week or so

The car park entrance wasnt easy to find.
I had to stop on the street run inside and reception man gave me a map
I noticed parking charges were levied. But I couldnt see that mentioned on Booking.com. i phoned to check the location but not made clear. So I was relieved when the reception staff assured me it was free parking for residents

2026-07-17 • via Nuitee
A
Alison • couple • gb
8
Would happily stay here again
Pros:

Lovely building, friendly helpful staff, nice food, close to shops and cathedral

Cons:

Room was very hot but a fan was provided so it was ok

2026-07-17 • via Nuitee
W
Wayne • solo_traveller • gb
9
Pros:

The hotel was really nice

Cons:

The staff all seemed a little stressed and also we drove round 3 times to find entrance for hotel carpark before we called reception who was semi helpful

2026-07-16 • via Nuitee
M
mahy • solo_traveller • gb
9
2026-07-16 • via Nuitee
C
Claire • solo_traveller • gb
9
Just right thank you.
Pros:

Central to get to buses and trains, near places to eat and shops. Said small double but was pleasantly surprised at how big it was. Definitely stay there again and recommended it to others I work with.

Cons:

They weren’t able to print me out a receipt but was informed they would email me.

2026-07-15 • via Nuitee
G
Geraint • solo_traveller • gb
10
Pros:

Good location

2026-07-15 • via Nuitee
J
John Duncan • solo_traveller • gb
1
I want a full refund.
Pros:

Worst nights sleep in a hotel in the UK

Cons:

You sold me an aircon room - it was one of the hottest days of the year . Room was not airconditioned as your system was wrong - wrong desciption.

2026-07-15 • via Nuitee
S
stephen • solo_traveller • es
10
Pros:

Hotel is very central in town close to shops , bars and restaurants. Staff are very friendly breakfast was excellent

2026-07-14 • via Nuitee
O
O'Leary • couple • gb
4
Pros:

MEAL AND BREAKFAST WAS VERY GOOD

Cons:

WE STAYED IN ROOM 264, NO AIR CONDITIONING ! IT WAS EXTREMLY HOT AND UNBEARABLE LIKE BEING IN A SAUNA
THERE WAS A FAN BUT JUST CIRCULATED HOT AIR ! SO A TERRBILE NIGHTS SLEEP IT WAS SO HOT AND STUFFY
COULD HARDLY BREATH

2026-07-14 • via Nuitee
A
Andrew • couple • gb
8
Great location for exploring Peterborough, great value for money.
Pros:

Building had a nice feel about it, staff were professional, nice bar and large car park. Rooms ok for the price.

Cons:

No hook for clothes in the bathroom, shower controls a but awkward.

2026-07-14 • via Nuitee
S
Sam • solo_traveller • gb
10
2026-07-14 • via Nuitee
D
Daniel • solo_traveller • us
10
Pros:

Great location, extremely quiet, good breakfast

Cons:

Wifi a bit suspect

2026-07-13 • via Nuitee
H
hannah • solo_traveller • gb
8
2026-07-13 • via Nuitee
L
Laurie • couple • gb
6
As above
Pros:

Good location

Cons:

No air con but was advertised with it.
Staff took a long time to answer at the front desk.
Long wait for invoice for the stay.

2026-07-13 • via Nuitee
J
Jean • couple • gb
9
Good value excellent parking friendly staff
Pros:

Friendly and helpful staff

Cons:

The door entrance card didn’t always work had to change it several times

2026-07-12 • via Nuitee
D
DIMITRA • family_with_children • gb
8
2026-07-12 • via Nuitee
A
Angela • solo_traveller • gb
7
My stay was comfortable.
Pros:

The staff were lovely and polite

Cons:

No lift. Being somewhat disabled i was placed on the top floor and no lift. I was offered help with my bags but i don’t like to impose. So i struggled. No air con in rooms either. I understand that the building is extremely old but it was awful with this heatwave. I did have a fan in my room tho.

2026-07-12 • via Nuitee
L
Lorraine • solo_traveller • gb
10
Pros:

Everything. The building was well situated. The decor was beautiful. The staff were courteous and knowledgeable. The bed was comfortable. The bathroom was spotless. We didn't use the bar but it looked comfortable and clean.

Cons:

Just one small thing: the car park isn't easy to find.

2026-07-12 • via Nuitee