Rafaelhoteles Atocha

Hotels
•
Rafaelhoteles
8.3 (4037 reviews)
Mendez Alvaro, 30 , Madrid , es
+34 914 68 81 00

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Cons:
Cleanliness concerns
Underwhelming amenities

Categories

Cleanliness
7.55
Multiple mentions of cleanliness issues, including regular cleaning complaints.
Service
8.55
Generally positive mention of staff being helpful, although some service issues were noted.
Location
9.05
Repeatedly praised for its fantastic location near Atocha and tourist spots.
Room Quality
8.05
Rooms noted as clean and comfortable, with some concerns about basic amenities.
Amenities
7.55
Lacks certain amenities expected from a 4-star hotel, like a gym and other features.
Value for Money
8.05
Perceived as overpriced by some guests, but others were satisfied with the overall quality.
Food and Beverage
9.05
High marks for breakfast and general food quality.
Overall Experience
8.55
Overall experiences were largely positive with some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:07

Property Description

Convenient Location near Madrid’s Transport Hubs
Located near Álvaro Mendez and Atocha, Rafaelhoteles Atocha provides easy access to Madrid’s high-speed train lines, making it a perfect choice for travelers looking for convenience.

Art-Filled Contemporary Design
Immerse yourself in the impressive artwork adorning the hotel, setting the stage for your exploration of Madrid’s renowned art galleries such as Reina Sofia, Prado, and Thyssen-Bornemisza.

Relaxing Terrace Garden and Lounge
Unwind after a day of sightseeing with a cocktail and delicious meal in the tranquil terrace garden. The comfortable lounge offers a cozy space to connect with loved ones before experiencing the city’s vibrant nightlife.

Book now for a memorable stay at Rafaelhoteles Atocha!

Important information:

Reservations of 5 rooms or more or for 10 nights or more may be subject to special conditions and supplements.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

The Hotel could send you a link to its secure payment platform for the payment of your stay once the cancellation period ends without charge, even if your reservation does not require payment in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.3
Based on 4037 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.55
P
Pilar • family_with_children • es
7
2026-09-12 • via Nuitee
J
Julio • family_with_children • es
10
Perfecta
Pros:

La amabilidad del personal, las habitaciones, y las instalaciones y el desayuno y cena.

Cons:

Quizas el precio del desayuno.

2026-09-12 • via Nuitee
O
OLGA_LEI • family_with_children • es
10
2026-09-11 • via Nuitee
I
Irene • family_with_children • es
7
2026-09-11 • via Nuitee
S
Stana • solo_traveller • cz
8
Pros:

Super pomer cena kvalita a dobrá lokalita s dochodzou dostupnosťou ku hlavným pamiatkam, na metro a vlak.

Cons:

Mali sme viacdňový pobyt, uvítali by sme širší / variabilnejší výber možností.

2026-09-09 • via Nuitee
S
sara vilarinho • extended_group • pt
9
amazing, would come back
Pros:

super nice hotel, such a good experience

Cons:

nothing worth noting

2026-09-08 • via Nuitee
G
Grobbelaar • extended_group • na
9
Excellent stay
Pros:

Very good

Cons:

The heat

2026-09-08 • via Nuitee
Ángeles Constancia • solo_traveller • es
8
Pros:

La amplitud de las habitaciones.

2026-09-08 • via Nuitee
D
Daniel • family_with_children • es
10
Perfecto
Pros:

Céntrico, muy limpio y con personal profesional.

2026-09-08 • via Nuitee
B
Begoña • solo_traveller • es
9
2026-09-07 • via Nuitee
N
NUBIA ILIA • solo_traveller • mx
9
Pros:

La cama estaba muy cómoda y la habitación limpia

2026-09-07 • via Nuitee
B
Belen • solo_traveller • es
9
2026-09-07 • via Nuitee
V
Vasilis • couple • gr
10
2026-09-07 • via Nuitee
F
Filip • couple • mk
9
Pros:

Nice location near station and safe area

Cons:

They should put a fridge in the rooms, everything else was great.

2026-09-06 • via Nuitee
J
Jovana • family_with_children • rs
9
2026-09-05 • via Nuitee
N
nikola • solo_traveller • rs
9
Pros:

Ok hotel

2026-09-05 • via Nuitee
J
Josep • solo_traveller • es
9
Pros:

L'esmorzar molt abundant i de qualitat

2026-09-04 • via Nuitee
F
Fabian Edgardo • couple • ar
8
2026-09-03 • via Nuitee
A
Andrea • family_with_children • co
10
2026-09-03 • via Nuitee
P
pınar begüm • extended_group • tr
7
Bir daha madride gelsem kalmam ama temizdi
Pros:

Tesis temizdi odalar kullanışlıydı tren garına yakın

Cons:

Bence konum olarak madrid için uzak kalıyo benim tavsiyem gran viaya daha yakın bir yerde kalmamız zaten madrid küçük bir yer 001 otobüs hattı ücretsiz onunla her yere ulaşabilirsiniz

2026-09-03 • via Nuitee