Grand Hotel Napoca

Hotels
8.7 (1989 reviews)
str. Octavian Goga, nr. 1 , Cluj-Napoca , ro

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Breakfast variety
Aging furniture

Categories

Cleanliness
8.35
Generally clean, but some room complaints indicate issues.
Service
9.15
Staff were very accommodating and helpful.
Location
8.95
Conveniently located near central areas.
Room Quality
8.65
Rooms were upscale and clean despite some dated furniture.
Amenities
8.65
Decent amenities but lacking some essentials like a kettle.
Value for Money
8.65
Good value considering location and services.
Food and Beverage
8.35
Breakfast quality varies; could be improved.
Overall Experience
8.85
Overall positive experience with room for minor improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:40

Property Description

Modern Rooms with All Amenities - The Grand Hotel Napoca offers modern rooms with stylish décor, carpeted floors, air conditioning, and flat-screen TVs. You can even bring along your furry friends for a small additional fee.

Dining Options to Satisfy Every Craving - Indulge in international cuisine from the hotel's restaurant, which features both à la carte and buffet options. For those on-the-go, a packed breakfast is available. Enjoy your meals on the terrace with picturesque views.

Convenient Location for Exploring - Situated near Parcul Central and a short distance from Cluj Arena, this hotel is the perfect base for exploring the city. With customised city tours and easy access to public transportation, your stay at Grand Hotel Napoca will be both comfortable and memorable.

Book your stay at Grand Hotel Napoca now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.7
Based on 1989 reviews
Cleanliness: 8.35
Service: 9.15
Location: 8.95
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.35
Overall Experience: 8.85
S
Stanislav M. • solo_traveller • kz
8
2026-07-11 • via Nuitee
R
Risko • couple • ro
10
Minunat!
Pros:

Raport calitate pret foarte bun

Cons:

A fost la inaltimea asteptarilor

2026-07-11 • via Nuitee
A
Angaro • couple • ke
7
2026-07-10 • via Nuitee
P
Perogamvrakis Georgios • couple • gr
6
2026-07-08 • via Nuitee
V
Valentin Ionut • solo_traveller • ro
8
Pros:

Position in town

Cons:

Nothing specially

2026-07-08 • via Nuitee
B
Beatrice • couple • ro
8
Good Price-Value for a low-moderate budget
Pros:

1. Price-Value was ok.
2. The room had air conditioner.
3. The room and bathroom were clean.
4. The bathroom had Ritual of Mehr orange soap and shower gel, which was nice.

Cons:

1. The reception staff did not smile at all, did not welcome us at the beginning and asked nothing at the end when we left, for ex. if we liked it, etc.

2. There was a weird smell in the lobby and halls, like some kind of a cheap perfume. Which together with the old design of the interior and room, didn’t feel too enjoyable.

3. With the window left opened during the night, one could hear towards the early morning, trains nearby and the trams which are quite loud in the city.

4. The ventilation in the bathroom was quite loud.

2026-07-07 • via Nuitee
E
Evelyne • solo_traveller • fr
9
Très bien
Pros:

L'emplacement, le petit-déjeuner, le personnel, la chambre qu'on peut soit aérer, soit climatiser

Cons:

La musique d'ambiance qui ne s'arrête pas sur la terrasse

2026-07-07 • via Nuitee
Y
Yehoshua • couple • il
8
2026-07-06 • via Nuitee
C
Christa • couple • de
8
Gut.(8-9)
Pros:

Lage und Frühstück seht gut.

Cons:

Klimaanlage.

2026-07-05 • via Nuitee
V
Viorica • couple • ro
10
O experiență frumoasă ce va fi repetată în curând.
Pros:

Amplasarea aproape de punctele de interes, parcarea generoasă, curățenia din camera, amabilitatea personalului de la recepție.

2026-07-02 • via Nuitee
D
Diana • solo_traveller • ch
10
2026-06-30 • via Nuitee
P
PopaDan • solo_traveller • ro
10
2026-06-29 • via Nuitee
A
Ann • family_with_children • be
5
😒
Pros:

parking inclusief

Cons:

Restaurant, bedden, oud hotel behalve inkom.
kamer wad niet zoals weergegeven werd.
op balkon kon geen stoel staan

2026-06-29 • via Nuitee
D
Delia • couple • ro
10
2026-06-27 • via Nuitee
P
Petar • couple • bg
7
Pros:

Hotel is nice. Parking is good.

Cons:

Breakfast is not very good.

2026-06-25 • via Nuitee
P
Petar • couple • bg
7
2026-06-25 • via Nuitee
I
Iulian • solo_traveller • ro
8
2026-06-23 • via Nuitee
E
Elisa • extended_group • it
10
2026-06-23 • via Nuitee
M
Marius-Cristian • couple • ro
9
2026-06-22 • via Nuitee
F
Ferenc • solo_traveller • ro
10
2026-06-22 • via Nuitee