Grand Hotel Napoca

Hotels
8.7 (1947 reviews)
str. Octavian Goga, nr. 1 , Cluj-Napoca , ro

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Free
Children allowed
Pets allowed

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Breakfast variety
Aging furniture

Categories

Cleanliness
8.35
Generally clean, but some room complaints indicate issues.
Service
9.15
Staff were very accommodating and helpful.
Location
8.95
Conveniently located near central areas.
Room Quality
8.65
Rooms were upscale and clean despite some dated furniture.
Amenities
8.65
Decent amenities but lacking some essentials like a kettle.
Value for Money
8.65
Good value considering location and services.
Food and Beverage
8.35
Breakfast quality varies; could be improved.
Overall Experience
8.85
Overall positive experience with room for minor improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:40

Property Description

Modern Rooms with All Amenities - The Grand Hotel Napoca offers modern rooms with stylish décor, carpeted floors, air conditioning, and flat-screen TVs. You can even bring along your furry friends for a small additional fee.

Dining Options to Satisfy Every Craving - Indulge in international cuisine from the hotel's restaurant, which features both à la carte and buffet options. For those on-the-go, a packed breakfast is available. Enjoy your meals on the terrace with picturesque views.

Convenient Location for Exploring - Situated near Parcul Central and a short distance from Cluj Arena, this hotel is the perfect base for exploring the city. With customised city tours and easy access to public transportation, your stay at Grand Hotel Napoca will be both comfortable and memorable.

Book your stay at Grand Hotel Napoca now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.7
Based on 1947 reviews
Cleanliness: 8.35
Service: 9.15
Location: 8.95
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.35
Overall Experience: 8.85
M
Manoiu • couple • ro
10
2026-06-20 • via Nuitee
O
Oancea • solo_traveller • ro
8
2026-06-19 • via Nuitee
A
Ana Nicoleta • solo_traveller • ro
7
O
Pros:

The staff is very professional. They are all very polite and very helpful, and really do their job very well. Breakfast was very good. Very clean. Nice park across the street.

Cons:

The curtains are so tiny they cannot keep the sun out - it does not help that there is a blackout double if they are all cut too small. No chance to sleep after 5am. There is also in the room, on the hallway, an exit sign with bright green light. Not the place to go if light during the night is an issue. The hotel would also benefit from renovation.

2026-06-19 • via Nuitee
G
Gucianu • couple • ro
10
2026-06-18 • via Nuitee
E
Elena • extended_group • ro
4
Este ultima dată cand ne cazăm la acest hotel.
Pros:

-Am ales hotelul DOAR pentru poziție, și nu doar acum! Cred că pe asta se bazează și ei și de aceea NU fac nicio îmbunătățire - de atația ani.

Cons:

Mic dejun - ca in urmă cu 20-30 ani - mancare de cantină, prezentare ultra-învechită, personal de servire dezagreabil (aspect vestimentar neangrijit, aspect general neangrijit - prezențe dezagreabile - ce mai - ... nu intru in detalii ca să nu jignesc);
Cafea - de foarte proastă calitate);
Ceaiuri - puține și fără aromă - deci calitate îndoielnică.
Pat fără veioze!!!
Mapa de birou - veche, uzata, si conținut invechit și murdar!
Și mai ales - cameră neaierisită, cu miros pregnant de detergenți ieftini.
Am fost cazați la et.6 - dar eu urc/cobor numai pe scari (pentru miscare) - la fiecare etaj era cate o plantă neangrijită, chinuita in vase de plasic oribile.
TOTUL la acest hotel este vechi și sărăcăcios!

2026-06-18 • via Nuitee
T
Tudoran • solo_traveller • ro
10
2026-06-18 • via Nuitee
D
Dragos • solo_traveller • ro
5
Pros:

Locatia

Cons:

Diferente se pret la minibar (ceea ce era afisat si plata efectiva la receptie)
Livratorul nu a putut urca la usa (ca nu este permis …doreau ca cobor eu)- au adus-o cei de la receptie pana la urma dupa discutii

2026-06-16 • via Nuitee
V
Viorica • couple • ro
10
Un sejur excelent și o locație bine aleasă.
Pros:

Aproape de zonele de interes, personalul de la recepție foarte amabil, parcarea generoasă, camera curată.

2026-06-15 • via Nuitee
P
Péter • extended_group • hu
9
2026-06-15 • via Nuitee
O
octavian • solo_traveller • ro
10
Pros:

Culoarea camerei ,curățenie,așternut de calitate

Cons:

Nu e cazul

2026-06-15 • via Nuitee
V
Vasile U. • couple • ro
8
Un sejur reusit
Pros:

Locația: Amplasare excelentă, aproape de parcul central și de zona centrala a orașului, situată într-o zonă destul de liniștită pe malul râului Someș

Parcarea: Hotelul dispune de o parcare mare cu acces securizat prin barieră, costul acesteia fiind inclus în tariful de cazare.

Micul dejun: Variat și bogat, incluzând și produse tradiționale (slănină, brânză, telemea, caș etc.).

Serviciile: Curățenia și servirea au fost ireproșabile.

Cons:

Starea camerelor: Camerele par ușor „obosite” pentru standardul unui hotel de 4 stele, în special saltelele ar trebui înlocuite.

Zgomot exterior: Dimineața, odată cu începerea circulației tramvaielor, zgomotul poate deveni ușor deranjant dacă geamul este lăsat deschis.

2026-06-15 • via Nuitee
O
Ogner • family_with_children • ro
10
SUPERB!
2026-06-15 • via Nuitee
V
Vlad • couple • ro
8
2026-06-14 • via Nuitee
O
Oana-Mirela • solo_traveller • ro
10
Cons:

Un singur inconvenient - usa de la baie are niste fante prin care tot mirosul din baie ajunge in camera.

2026-06-14 • via Nuitee
N
Nicoleta • solo_traveller • ro
10
2026-06-14 • via Nuitee
S
Stoian • couple • ro
8
Pros:

Bine amplastat. Parcare mare si gratuita.

Cons:

Iluminarea in baie era slaba.

2026-06-14 • via Nuitee
S
Sorin • couple • ro
9
2026-06-14 • via Nuitee
C
COSMIN ADRIAN • couple • ro
8
2026-06-14 • via Nuitee
P
Popa • solo_traveller • ro
9
2026-06-14 • via Nuitee
L
Laurentiu • couple • ro
10
2026-06-13 • via Nuitee