The Savoy Hotel

Hotels
Britannia Hotels
6.8 (5423 reviews)
Queens Promenade , Blackpool , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff / helpful reception
Good value for money
Spacious / large family rooms
Convenient location near attractions
On-site parking available
Some efficient staff interactions
Cons:
Unclean rooms / poor housekeeping
Old, tired or dated rooms and bathrooms
No entertainment as advertised
Poor breakfast / limited food options
Lift issues (slow / only one small lift)
Scaffolding and external building works impacting views/parking
Housekeeper entered room without knocking
Lumpy / uncomfortable mattresses

Categories

Cleanliness
5.2
Mixed reports: some guests called the hotel 'clean enough', but multiple complaints mention unclean rooms, dirty plates/cutlery, bins and general poor upkeep — overall below average.
Service
8.5
Generally praised: numerous mentions of friendly, helpful reception and efficient staff. Some service issues (housekeeping walked in, inconsistent room servicing) but staff friendliness is a consistent positive.
Location
8
Good for attractions and expected location; family rooms near Pleasure Beach cited as convenient. Some negatives from scaffolding/limited parking but location is overall a positive.
Room Quality
5
Several guests report tired, dated rooms, small bathrooms, no windows, lumpy mattresses and scaffolding views; a number of rooms described as needing updating.
Amenities
5.6
Amenities are limited: little or no entertainment (contrary to website claims), one small/slow lift, bar/canteen issues (opening times, cashless bar) and limited housekeeping offerings.
Value for Money
8.6
Frequently described as good value or great value for money by multiple guests; considered a strong point despite other shortcomings.
Food and Beverage
5.4
Multiple complaints about breakfast quality (poor scrambled eggs, tinned fruit), limited pastries/fruit and some cleanliness issues in dining; food offering is below expectations.
Overall Experience
8.1
Mixed overall: many guests enjoyed their stay and praised staff/value, but cleanliness, room condition and limited amenities lowered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:47

Property Description

Live Entertainment and Stunning Views
Located on Queen’s Promenade with breathtaking views of Blackpool Beach, The Savoy Hotel offers live entertainment on selected dates, ensuring a vibrant stay for guests.

Dining Experience and Comfortable Rooms
Indulge in traditional British cuisine at Gilberts Restaurant or unwind at the Albany Bar with a drink and snacks. The cosy bedrooms with private bathrooms, tea/coffee facilities, and some with sea views and spa baths, provide a comfortable retreat after a day of exploration.

Convenient Location and Nearby Attractions
Conveniently situated, the hotel is a short drive from South Shore and Pleasure Beach. Take a leisurely stroll to North Pier or enjoy a round of golf at Blackpool North Shore Golf Club.

Book now to experience the perfect blend of entertainment, comfort, and convenience at The Savoy Hotel.

Important information:

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Location

Guest Reviews

6.8
Based on 5423 reviews
Cleanliness: 5.2
Service: 8.5
Location: 8
Room Quality: 5
Amenities: 5.6
Value for Money: 8.6
Food and Beverage: 5.4
Overall Experience: 8.1
R
Raoul family_with_children gb
6
2026-08-15 via Nuitee
R
Ryan couple gb
8
stay was fine. been a few times before. would stay again despite.dispite small faults.
Pros:

breakfast ok .ingredients left too long under heat.dried out somewhat.

2026-08-15 via Nuitee
R
Richard solo_traveller gb
9
Pros:

Excellent. Dated but for us was perfect.

Cons:

Bird muck on the windows but suppose cant be helped in Blackpool lol.

2026-08-15 via Nuitee
T
Thomas family_with_children gb
4
Diabolical
Pros:

The location

Cons:

The dirty bed linen
The rubbish under the beds
The half eaten takeaways in containers on the top of the wardrobe
Our family couldn’t bath as the water was only lukewarm
Tried to talk to the staff about it who brushed it off with a sorry

2026-08-15 via Nuitee
J
james couple gb
10
great weekend could not asked for better
Pros:

the room was realy comfy and space was amazing. even had a large fridge which was good. there was an excellent sea view
would definetley go back. tram and bus service right from door.

Cons:

nothing all was ok

2026-08-15 via Nuitee
B
Brown solo_traveller gb
9
2026-08-15 via Nuitee
C
Collington solo_traveller gb
6
Pros:

Location was amazing staff amazing to

Cons:

Toilet leaked on the floor

2026-08-15 via Nuitee
G
Gordon couple gb
6
Good
Pros:

Everything accepting cash

Cons:

Contactless pay method, no snack machines available

2026-08-15 via Nuitee
N
Nandar solo_traveller gb
4
2026-08-15 via Nuitee
M
Mumby solo_traveller gb
3
2026-08-14 via Nuitee
O
Orr solo_traveller gb
6
Pros:

The prices were reasonable the room was comfortable

Cons:

The rooms could do with maintenance as our door was very hard to open and close and we could hear other doors slamming closed. The tea and coffee making facility in the room was bad. The brochure stand could be in a more prominent position.

2026-08-14 via Nuitee
C
Catherine family_with_children gb
1
We didn’t stay. Absolutely shocking. Much nicer hotels for less, just a bit further down.
Pros:

The staff done what they could to help us but nothing could be done.

Cons:

The rooms offered were dirty, full of damp. Rusty appliances in the room. The carpets were pulled up in the corners. The bathroom floor was filthy. We paid premium rate for a standard room.

2026-08-14 via Nuitee
L
Lucy solo_traveller gb
8
Pros:

Canny hotel

Cons:

Nothing

2026-08-14 via Nuitee
D
David family_with_children gb
10
Great holiday with my grandson
Pros:

Great

Cons:

Nothing

2026-08-14 via Nuitee
D
Dovydaitis solo_traveller gb
10
Excellent for what you pay
Pros:

Staff are excellent, room was nice,for the money it's fantastic vale your getting more than what you pay for.

Cons:

All the windows in the hotel are dirty, they are doing a bit of renovation work,but that's no excuse, then windows haven't been cleaned for years,come on britana a little thing that makes a big impact

2026-08-14 via Nuitee
C
Caroline family_with_children gb
6
Overall a fair stay due to the lack of sleep even though all other areas of the hotel was good.
Pros:

The hotel had a lovely atmosphere, staff were very friendly and accommodating. Room was very good for the price.

Cons:

Due to the hotel being open 24 hours none of us got a good night sleep as every hour being woken up by inconsistent guests coming back during the early hours. They were either running down corridor, shouting, having arguments and being very disruptive.

2026-08-14 via Nuitee
N
Nathan family_with_children gb
7
Lovely and easy
Pros:

Cosy nice and had everything needed

Cons:

Doors the room was never truly locked, if someone to use a bit more force door opened

2026-08-14 via Nuitee
K
Kabir solo_traveller gb
10
2026-08-14 via Nuitee
S
Sally couple gb
7
Nice stay & would stay again
Pros:

Lovely decoration in public rooms.
Large bedroom with a great view.

Cons:

Some things in the bedroom were a little dated

2026-08-14 via Nuitee
K
Kabir solo_traveller gb
10
2026-08-14 via Nuitee