Hotel Royal Reforma

Hotels
8.5 (732 reviews)
Amberes 78 Colonia Juarez , Mexico City , MX

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.58
Some concerns were raised about cleanliness, particularly with dirty carpets and outdated bathrooms.
Service
9.55
Guests highlighted the excellent service and friendly staff.
Location
9.59
The location received high praise for being central and accessible.
Room Quality
7.54
Rooms were described as comfortable but occasionally outdated.
Amenities
8.07
Amenities such as the pool and terrace were appreciated, but breakfast options were limited.
Value for Money
9.03
Good value for the price considering the location and comfort.
Food and Beverage
7.58
Breakfast selection was noted as limited.
Overall Experience
9.05
Overall a good experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:06

Property Description

Convenient Location and Surroundings
The Hotel Royal Reforma is ideally situated amidst shopping centers, business districts, and entertainment hubs. With its close proximity to Chapultepec Avenue, Avenida Insurgentes, and Paseo de la Reforma, guests can easily explore the vibrant surroundings.

Modern Amenities and Meeting Space
Each room at the hotel is thoughtfully equipped with modern amenities including free WiFi, cable TV, and a work desk. Additionally, guests can utilize the meeting space that accommodates up to 130 people, making it perfect for business gatherings or special events.

Dining Options and City Views
Indulge in a culinary experience at the on-site restaurant, Spring, offering a delightful selection of Mexican and international cuisine. Unwind at one of the two bars, each offering a unique ambiance - one in the lobby and the other on the terrace with stunning city views.

Experience the best of Mexico City's attractions with ease while staying at Hotel Royal Reforma. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.5
Based on 732 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 9.03
Food and Beverage: 7.58
Overall Experience: 9.05
S
Sido • solo_traveller • nl
10
2026-09-07 • via Nuitee
Y
Yezbel Anel • couple • mx
8
Buen descanso en viaje de trabajo
Pros:

La ubicación y la limpieza

2026-09-07 • via Nuitee
F
Fer Macvel • extended_group • mx
8
Excelente ubicación!
Pros:

La ubicación es excelente, a 10 min caminando del Ángel y frente a la glorieta insurgentes, fácil para moverte en metro o incluso recorrer algunos puntos de la ciudad caminando, el hotel es grande, si no mal recuerdo mi habitación estaba en el piso 16, por lo que tienes buenas vistas de la ciudad, en el roof hay una terraza con bar para pasar un buen rato, la habitación es amplia, 2 camas matrimoniales con un sillón y una mesa para que puedas comer o trabajar sin salir de tu habitación.

Cons:

Las habitaciones no cuentan con teléfono para llamadas locales, para hacer una llamada a celular lo tuve que hacer desde la recepción y cobran por minuto!

2026-09-06 • via Nuitee
E
Erika Del Rosario • solo_traveller • mx
9
2026-09-04 • via Nuitee
A
Alberto Castillo • solo_traveller • mx
9
Pros:

La ubicación y la habitación amplia, el servicio de los trabajadores.

Cons:

Fueron 2 habitaciones, la estándar si se ve algo viejita. Las alfombras de las 2 habitaciones ya se ven sucias deberían de quitarlas poner piso laminado u otras y mejor iluminación en la habitación.

2026-09-02 • via Nuitee
E
Elena • solo_traveller • rs
9
Excellent location, clean, good value for money. I highly recommend it for solo female travelers.
Pros:

Amazing location - quiet street, but within walking distance to shops, restaurants, bars, etc. Around the corner is a police station, so I highly recommend it for solo female travelers, as the area feels safe with police officers everywhere. Very clean room with obviously impeccable pest control, as I haven't seen any type of insects in the room or the hotel. Although basic, having a gym with a treadmill is a big plus for me. The hotel also has a beautiful rooftop terrace. The staff was very helpful and catered to many special requests - heater, adapter, scale for my luggage, etc.

Cons:

No fridge in the room (but ice is available on every floor).

2026-09-01 • via Nuitee
S
Samantha • family_with_children • es
10
Pros:

Todos muy amables y la habitacion en perfectas condiciones.
La ubicación es excelente

2026-08-31 • via Nuitee
S
Sandra Catalina • couple • co
9
Pros:

Excelente servicio, personal amable, las habitaciones grandes y limpias

Cons:

La habitación que nos tocó tenía una ducha antigua y el televisor no funcionaba muy bien, nada grave he estado en otras habitaciones y mejoran mucho

2026-08-28 • via Nuitee
E
Eduardo • couple • mx
10
2026-08-24 • via Nuitee
S
SEIRO • couple • jp
8
2026-08-22 • via Nuitee
Z
zambrano • solo_traveller • us
9
Pros:

It was a great price and amazing location. It had restaurants all around the area.

2026-08-14 • via Nuitee
M
Marrufo • solo_traveller • mx
10
Pros:

La ubicación es excelente, el personal muy amable, cuartos cómodos y limpios

Cons:

El desayuno algo escaso

2026-08-14 • via Nuitee
C
Carolina • extended_group • cr
10
Great place
Pros:

The location is walking distance to popular places

Cons:

On weekends the music of nearby bars are too loud, stairs in the hotel interior are kind scary

2026-08-10 • via Nuitee
V
Vania • solo_traveller • mx
6
2026-08-10 • via Nuitee
M
Melissa • solo_traveller • us
6
Our experience
Pros:

Location room cleaning and buffet staff

Cons:

Front desk staff was rude when we got there due to number of guests. There was no microwave or refrigerator in rooms made it difficult as we had babies and milk and reheating of food was not accessible.

2026-08-09 • via Nuitee
A
Alexandre • couple • us
7
2026-08-08 • via Nuitee
A
Allan • family_with_children • cr
7
Todo muy bien, pero...
Pros:

La ubicacion es ideal, tienes todo cerca (tiendas, restautantes, bares, discos, el metro, etc). El hotel esta decorado con mucho gusto y buena decoracion.
El personal es muy atento y servicial. No se les puede negar que tienen un excelente servicio al cliente.

Cons:

El desayuno no esta incluido en la tarifa de la habitacion, seria bueno tener esta opcion. Reservamos tres habitaciones (dos familiares y una para dos personas) y de las dos familiares una tenia una gotera al frente, el agua caia sobre un toldo que pusieron sobre la alfombra.
Una de esas dos habitaciones tenia ademas una gotera en el baño, hasta la noche antes de salir del hotel nos dieron otra habitacion.
A la par de la habitacion para dos personas, una noche escuchamos ruidos fuertes. Martillazos y golpes que al dia siguiente termino siendo que violentaron la cerradura. Al parecer el inquilino no podia entrar.

2026-08-05 • via Nuitee
G
gustavo • family_with_children • cr
10
Pros:

la ubicacion y la habitacion

Cons:

la alimentacion por eso no la tomamaos en el hotel

2026-08-05 • via Nuitee
G
Garcia Valencia • family_with_children • co
8
Pros:

El lugar bastante bien, hacen diferentes actividades de entretenimiento dentro del hotel, me gusto la variedad en lascomidas y que hay varios restaurantes dentro del hotel

Cons:

demasiado zancudos dentro de los cuartos y mucho olor a humedad

2026-08-05 • via Nuitee
G
Gallardo Talavera • couple • mx
10
Pros:

El personal en esta ocasión sí fue muy servicial, en la recepción mucha eficiencia y la habitación hermosa. Muchas gracias Hotel royal Reforma.

2026-07-19 • via Nuitee