Hotel Royal Reforma

Hotels
8.5 (729 reviews)
Amberes 78 Colonia Juarez , Mexico City , mx

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.58
Some concerns were raised about cleanliness, particularly with dirty carpets and outdated bathrooms.
Service
9.55
Guests highlighted the excellent service and friendly staff.
Location
9.59
The location received high praise for being central and accessible.
Room Quality
7.54
Rooms were described as comfortable but occasionally outdated.
Amenities
8.07
Amenities such as the pool and terrace were appreciated, but breakfast options were limited.
Value for Money
9.03
Good value for the price considering the location and comfort.
Food and Beverage
7.58
Breakfast selection was noted as limited.
Overall Experience
9.05
Overall a good experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:06

Property Description

Convenient Location and Surroundings
The Hotel Royal Reforma is ideally situated amidst shopping centers, business districts, and entertainment hubs. With its close proximity to Chapultepec Avenue, Avenida Insurgentes, and Paseo de la Reforma, guests can easily explore the vibrant surroundings.

Modern Amenities and Meeting Space
Each room at the hotel is thoughtfully equipped with modern amenities including free WiFi, cable TV, and a work desk. Additionally, guests can utilize the meeting space that accommodates up to 130 people, making it perfect for business gatherings or special events.

Dining Options and City Views
Indulge in a culinary experience at the on-site restaurant, Spring, offering a delightful selection of Mexican and international cuisine. Unwind at one of the two bars, each offering a unique ambiance - one in the lobby and the other on the terrace with stunning city views.

Experience the best of Mexico City's attractions with ease while staying at Hotel Royal Reforma. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.5
Based on 729 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 9.03
Food and Beverage: 7.58
Overall Experience: 9.05
S
Sandra Catalina couple co
9
Pros:

Excelente servicio, personal amable, las habitaciones grandes y limpias

Cons:

La habitación que nos tocó tenía una ducha antigua y el televisor no funcionaba muy bien, nada grave he estado en otras habitaciones y mejoran mucho

2026-08-28 via Nuitee
E
Eduardo couple mx
10
2026-08-24 via Nuitee
S
SEIRO couple jp
8
2026-08-22 via Nuitee
M
Marrufo solo_traveller mx
10
Pros:

La ubicación es excelente, el personal muy amable, cuartos cómodos y limpios

Cons:

El desayuno algo escaso

2026-08-14 via Nuitee
Z
zambrano solo_traveller us
9
Pros:

It was a great price and amazing location. It had restaurants all around the area.

2026-08-14 via Nuitee
C
Carolina extended_group cr
10
Great place
Pros:

The location is walking distance to popular places

Cons:

On weekends the music of nearby bars are too loud, stairs in the hotel interior are kind scary

2026-08-10 via Nuitee
V
Vania solo_traveller mx
6
2026-08-10 via Nuitee
M
Melissa solo_traveller us
6
Our experience
Pros:

Location room cleaning and buffet staff

Cons:

Front desk staff was rude when we got there due to number of guests. There was no microwave or refrigerator in rooms made it difficult as we had babies and milk and reheating of food was not accessible.

2026-08-09 via Nuitee
A
Alexandre couple us
7
2026-08-08 via Nuitee
A
Allan family_with_children cr
7
Todo muy bien, pero...
Pros:

La ubicacion es ideal, tienes todo cerca (tiendas, restautantes, bares, discos, el metro, etc). El hotel esta decorado con mucho gusto y buena decoracion.
El personal es muy atento y servicial. No se les puede negar que tienen un excelente servicio al cliente.

Cons:

El desayuno no esta incluido en la tarifa de la habitacion, seria bueno tener esta opcion. Reservamos tres habitaciones (dos familiares y una para dos personas) y de las dos familiares una tenia una gotera al frente, el agua caia sobre un toldo que pusieron sobre la alfombra.
Una de esas dos habitaciones tenia ademas una gotera en el baño, hasta la noche antes de salir del hotel nos dieron otra habitacion.
A la par de la habitacion para dos personas, una noche escuchamos ruidos fuertes. Martillazos y golpes que al dia siguiente termino siendo que violentaron la cerradura. Al parecer el inquilino no podia entrar.

2026-08-05 via Nuitee
G
gustavo family_with_children cr
10
Pros:

la ubicacion y la habitacion

Cons:

la alimentacion por eso no la tomamaos en el hotel

2026-08-05 via Nuitee
G
Garcia Valencia family_with_children co
8
Pros:

El lugar bastante bien, hacen diferentes actividades de entretenimiento dentro del hotel, me gusto la variedad en lascomidas y que hay varios restaurantes dentro del hotel

Cons:

demasiado zancudos dentro de los cuartos y mucho olor a humedad

2026-08-05 via Nuitee
G
Gallardo Talavera couple mx
10
Pros:

El personal en esta ocasión sí fue muy servicial, en la recepción mucha eficiencia y la habitación hermosa. Muchas gracias Hotel royal Reforma.

2026-07-19 via Nuitee
L
lachan solo_traveller us
6
Great value but you do get what you pay for.
Pros:

The beds were comfortable and the room was clean. The staff was very nice and helpful.

Cons:

The shower was 8 holes that made it more like a sprinkler than a shower. The window has a metal side that was not closed completely and you can hear all the street noise. There was also a leak to the hallway of the 16th floor where we were staying.

2026-07-19 via Nuitee
F
francisco catro solo_traveller mx
8
Pros:

La hubicacion y la amabilidad de todas las personas que trabajan ahi

2026-07-19 via Nuitee
M
Marta Victoria solo_traveller gt
8
2026-07-17 via Nuitee
L
Laila de la Rosa solo_traveller mx
9
Buen hotel con buena ubicación
Pros:

Ubicación excelente en zona rosa, fácil acceso a restaurantes y cafeterías, a unas cuadras del Ángel de la Independencia y 45 min caminando al Zócalo 👍🏻

Cons:

Las almohadas de las camas son algo incómodas, si las cambiaran por otras más suaves se agradecería enormemente

2026-07-17 via Nuitee
G
Gloria solo_traveller mx
9
Pros:

La cercania a todos lugares y que tenian hielo disponible

Cons:

Las almohadas incómodas, el control remoto de la tv no funcionaba

2026-07-14 via Nuitee
M
Mario Humberto solo_traveller mx
10
2026-07-14 via Nuitee
S
Simra solo_traveller us
8
2026-07-14 via Nuitee