Starhotels Cristallo Palace

Hotels
•
Starhotels
8.3 (5690 reviews)
Via Betty Ambiveri 35 , Bergamo , IT
+39 035 312031

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Variety in breakfast options
Upgraded rooms
Cons:
Need for room renovations
Beverage machine issues
Limited breakfast staff during peak times

Categories

Cleanliness
8.11
General sentiment is positive, but some reviews indicate areas for improvement, particularly in the rooms.
Service
8.88
Numerous reviews highlight the friendliness and helpfulness of the staff, especially in providing extra services.
Location
8.82
The hotel's proximity to the airport and city is consistently praised, making it convenient for travelers.
Room Quality
7.57
Mixed reviews suggest the rooms need updates and better maintenance, impacting overall quality.
Amenities
8.1
Some amenities are noted positively, but others such as beverage machines during breakfast have been criticized.
Value for Money
8.06
Opinions vary, with some feeling the price is justified while others suggest the quality should be higher for the cost.
Food and Beverage
8.31
Breakfast is generally well-received, but some reviews point out issues with equipment and service speed.
Overall Experience
8.58
Most guests have a favorable impression, enjoying their stay despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Luxurious Accommodations
Starhotels Cristallo Palace offers modern and comfortable rooms featuring the renowned Starbed, ensuring a restful stay. Guests can enjoy stunning views of Bergamo from some of the rooms, adding a touch of luxury to their experience.

Culinary Delights
Indulge in a culinary journey at L' Antica Perosa restaurant, serving a delightful mix of international and local dishes. After a day of exploring, unwind at the Perry Bar with a refreshing drink in a cozy atmosphere.

Versatile Event Spaces
With 7 state-of-the-art meeting rooms, Starhotels Cristallo Palace is the perfect venue for events of any scale, accommodating up to 450 guests. Whether for business meetings or special occasions, the hotel provides top-notch facilities for a successful gathering.

Ready to experience the perfect blend of comfort, gastronomy, and functionality? Book your stay at Starhotels Cristallo Palace now!

Important information:

All guests, including adults and children, are required to show a photo identification upon check-in.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Location

Guest Reviews

8.3
Based on 5690 reviews
Cleanliness: 8.11
Service: 8.88
Location: 8.82
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.31
Overall Experience: 8.58
C
CONSUELO • couple • it
6
Pros:

Garage sotterraneo chiuso ai non ospiti

Cons:

Pulizia. Inoltre avrebbe bisogno di un po' di ringiovanimento

2026-10-24 • via Nuitee
V
Vitor • couple • ch
9
je recomande
Pros:

J'ai y séjourner dû retard d'un vol.
Payer 20 euros de taxi a minuit
très bon hôtel et bien entretenue malgré son âge.
trés bon petit déjeuner

Cons:

pas eu le temps de trouver des défauts..

2026-10-24 • via Nuitee
F
Faiz • couple • fr
9
2026-10-24 • via Nuitee
W
williams • couple • ve
10
Excelente
Pros:

Precio y ubicación

Cons:

Nada

2026-10-24 • via Nuitee
F
Falaus • couple • ro
10
Pros:

E foarte ok. Am mai fost si voi mai reveni

Cons:

NA

2026-10-24 • via Nuitee
R
Renata • solo_traveller • pt
7
2026-10-24 • via Nuitee
E
Eirunn • family_with_children • no
9
Tipp topp 👍
Pros:

Et skikkelig hotell, vennlig personal, store flotte rom.

2026-10-23 • via Nuitee
B
Bompi • extended_group • no
5
2026-10-21 • via Nuitee
V
vii_71 • couple • bg
9
Аirport hotel
Pros:

The location was convenient for both the airport and the city center.

2026-10-21 • via Nuitee
O
Omar • couple • it
10
2026-10-20 • via Nuitee
B
Bahachenka • family_with_children • by
7
2026-10-20 • via Nuitee
V
Vladimír • solo_traveller • cz
9
Pros:

Hotel na slušné úrovni, pěkný, snídaně sice z větší části italská, což znamená hlavně různé druhy croissantů, pizze, atd., což znamená mouka a cukr, ale i tak se dalo vybrat. Umístění hotelu je jak plus, tak i mínus, záleží, z jaké strany se to vezme. Je to blízko na letiště, klidně i pěšky, ale zase daleko do města, ale dá se jet dopravou.

Cons:

Fitness mělo slabé vybavením takže na posilování to není. Vzhledem k blízkosti letiště, tak celý den hluk od letadel, které v blízkosti prolítávají po startu.

2026-10-20 • via Nuitee
M
Matthias • solo_traveller • de
8
2026-10-19 • via Nuitee
M
Melanie • couple • ch
9
2026-10-19 • via Nuitee
M
Maria Pia Sinisi • solo_traveller • it
10
Piacevole
Pros:

Hotel elegante bello e confortevole

Cons:

Un po' isolato e decentrato dal centro se non si ha la macchina

2026-10-19 • via Nuitee
G
G-Chaled • family_with_children • fr
8
2026-10-19 • via Nuitee
A
Andreia • couple • pt
9
2026-10-19 • via Nuitee
D
Dragan • couple • it
10
2026-10-19 • via Nuitee
C
Caroline • couple • lu
7
Boa localização, staff atencioso, ótimo café da manhã
Pros:

Atenção dos funcionários

2026-10-19 • via Nuitee
H
Henrike • couple • de
7
Pros:

Direkt vor dem Hotel ist ein großer, kostenfreier Parkplatz
Zimmer war groß, bequeme Betten, genug Stauraum

Cons:

Das Restaurant hatte eine sehr kühle Atmosphäre. Wir sind dann auswärts essen gegangen

2026-10-19 • via Nuitee