Starhotels Cristallo Palace

Hotels
•
Starhotels
8.3 (5690 reviews)
Via Betty Ambiveri 35 , Bergamo , it
+39 035 312031

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Variety in breakfast options
Upgraded rooms
Cons:
Need for room renovations
Beverage machine issues
Limited breakfast staff during peak times

Categories

Cleanliness
8.11
General sentiment is positive, but some reviews indicate areas for improvement, particularly in the rooms.
Service
8.88
Numerous reviews highlight the friendliness and helpfulness of the staff, especially in providing extra services.
Location
8.82
The hotel's proximity to the airport and city is consistently praised, making it convenient for travelers.
Room Quality
7.57
Mixed reviews suggest the rooms need updates and better maintenance, impacting overall quality.
Amenities
8.1
Some amenities are noted positively, but others such as beverage machines during breakfast have been criticized.
Value for Money
8.06
Opinions vary, with some feeling the price is justified while others suggest the quality should be higher for the cost.
Food and Beverage
8.31
Breakfast is generally well-received, but some reviews point out issues with equipment and service speed.
Overall Experience
8.58
Most guests have a favorable impression, enjoying their stay despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Luxurious Accommodations
Starhotels Cristallo Palace offers modern and comfortable rooms featuring the renowned Starbed, ensuring a restful stay. Guests can enjoy stunning views of Bergamo from some of the rooms, adding a touch of luxury to their experience.

Culinary Delights
Indulge in a culinary journey at L' Antica Perosa restaurant, serving a delightful mix of international and local dishes. After a day of exploring, unwind at the Perry Bar with a refreshing drink in a cozy atmosphere.

Versatile Event Spaces
With 7 state-of-the-art meeting rooms, Starhotels Cristallo Palace is the perfect venue for events of any scale, accommodating up to 450 guests. Whether for business meetings or special occasions, the hotel provides top-notch facilities for a successful gathering.

Ready to experience the perfect blend of comfort, gastronomy, and functionality? Book your stay at Starhotels Cristallo Palace now!

Important information:

All guests, including adults and children, are required to show a photo identification upon check-in.

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Location

Guest Reviews

8.3
Based on 5690 reviews
Cleanliness: 8.11
Service: 8.88
Location: 8.82
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.31
Overall Experience: 8.58
P
PAUL • solo_traveller • gb
9
Pros:

Liked the decor, main entrance and general cleanliness.

Cons:

Would have been nice to have the bar area open as it was well designed and I would have happily bought a drink.

2026-08-29 • via Nuitee
P
pierre • solo_traveller • fr
7
Pros:

Bon restaurant et parking pratique

2026-08-29 • via Nuitee
J
Joana • couple • pt
8
2026-08-29 • via Nuitee
A
António • family_with_children • pt
9
2026-08-28 • via Nuitee
M
Mayday • couple • pl
10
Pros:

Super pokój jak i obsługa hotelu. Polecam

Cons:

Poprawiłabym zakup czajniku w pokoju.

2026-08-28 • via Nuitee
A
Anita • family_with_children • lt
9
2026-08-28 • via Nuitee
B
Bruno • solo_traveller • nl
7
2026-08-28 • via Nuitee
J
Juan • solo_traveller • es
8
Pros:

Buen hotel y con parking

Cons:

El centro está muy lejos, hay que coger taxi

2026-08-28 • via Nuitee
V
Vardeva • solo_traveller • bg
10
2026-08-27 • via Nuitee
P
Pearl Ewa • solo_traveller • it
10
Top
Pros:

Staff molto cordiale, letto ampio e comodo

2026-08-27 • via Nuitee
F
Francisco • solo_traveller • es
10
Pros:

El trato personal ha sido excelente y mucho más.
Personal maravilloso.
Las camas son comodísimas.

Cons:

Nada

2026-08-27 • via Nuitee
K
Katiuscia • couple • it
8
É stato un soggiorno breve ma l’hotel ha superato ogni aspettativa.
Pros:

Struttura elegante e accogliente.

Cons:

Nulla

2026-08-26 • via Nuitee
H
Hanika • solo_traveller • de
9
Pros:

Extrem zuvorkommender und freundlicher Service von allen Mitarbeitern mit denen wir Kontakt hatten. Gute Auswahl beim Frühstück.

Cons:

Nichts negativ aufgefallen.

2026-08-26 • via Nuitee
A
Aabidah • family_with_children • lu
6
2026-08-26 • via Nuitee
T
Thorsten • couple • de
8
Für eine Übernachtung in der Nähe des Flughafens vollkommen ok, auch wenn man den Charme der 60er mag.
Pros:

Lage

Cons:

Schon ziemlich in die Jahre gekommen

2026-08-26 • via Nuitee
P
Periklis • couple • gr
9
Pros:

Εξυπηρέτηση άνεση service καλή σχέση ποιότητας τιμής
Μπράβο

Cons:

Όλα υπέροχα

2026-08-26 • via Nuitee
K
Kajetan • couple • pl
10
Nasksusgsb SD
Pros:

Nakaisgsbsbs

Cons:

Makaosgssbbs s

2026-08-25 • via Nuitee
A
Aram • couple • iq
10
2026-08-25 • via Nuitee
L
Lourdes • couple • es
7
Mucho ruido
Pros:

Limpieza

Cons:

Se oye muchísimo ruido de los aviones y de todas las habitaciones cercanas . Muy alejado de todo.

2026-08-25 • via Nuitee
P
Petia • family_with_children • bg
8
2026-08-25 • via Nuitee