Casa Nostra Luxury Suites & Spa

Hotels
8.8 (150 reviews)
134 Via Sant'Agostino , Palermo , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious breakfast
Friendly staff
Cons:
Rooms smaller than expected
Overpriced for amenities
Cleanliness issues

Categories

Cleanliness
8.13
Some complaints about room cleanliness and small size relative to expectations.
Service
9.6
Staff received positive remarks for friendliness and helpfulness.
Location
9.64
Location was praised for its accessibility and position in the city.
Room Quality
8.09
Rooms were described as smaller than expected and not matching the price.
Amenities
8.62
Spa and breakfast were highlighted, but pool usage was limited.
Value for Money
8.08
Several reviews indicated a feeling of overpricing for the rooms.
Food and Beverage
9.63
Food quality, especially breakfast, received considerable praise.
Overall Experience
8.6
Mixed feelings; the hotel had strengths but also notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:01

Property Description

Luxury Accommodation in the Heart of Palermo

Exquisite Amenities: Casa Nostra Luxury Suites offers a garden, private parking, a shared lounge, and a terrace. Indulge in the hot tub, enjoy the concierge service, and savor delicious meals at the on-site restaurant.

Elegant Rooms: Each air-conditioned room is thoughtfully equipped with modern amenities including a coffee machine, flat-screen TV, and a private bathroom. Some rooms feature balconies with stunning city views, ensuring a comfortable and luxurious stay.

Prime Location: Located just 500 meters from Palermo Cathedral, this hotel is surrounded by popular attractions like Fontana Pretoria and Teatro Massimo. Explore the city with ease and enjoy the convenience of bike hire available on-site.

Book your stay at Casa Nostra Luxury Suites for an unforgettable experience in Palermo.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PMO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 13 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 7 and older are allowed.
    Children from 7 years old to 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 150 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 9.63
Overall Experience: 8.6
M
Manuel • couple • de
9
2026-02-14 • via Nuitee
P
Patrycja • couple • pl
9
Pros:

Lokalizacja bardzo blisko zabytków chociaż niestety ta okolica wieczorami bywa niepokojąca. Piekny wystroj pelen spokoju, kolorów ziemi. Bardzo fajna forma sniadania - raczej a’la carte a nie bufetowo.

Cons:

Lokalizacja. Umieszczenie w pokoju w drugim budynku i konieczność przechodzenia na sniadanie

2026-02-14 • via Nuitee
M
Manon • couple • fr
10
Superbe établissement que je recommande vivement, proche de tout pour visiter
Pros:

Le service de Dahbia et d’Alessio
La chambre avec la baignoire sur la terrasse

Cons:

Rien

2026-02-13 • via Nuitee
C
christophe • couple • fr
9
Séjour fabuleux dans un endroit magnifique, tant l’établissement que Palerme
Pros:

Chambre spacieuse et bien agencée. L’établissement est magnifique, décor brut et raffiné. Superbe petit déjeuner salé et sucré. Spa et bar très agréable. Personnel d’une grande gentillesse et très prévenant

Cons:

Au troisième étage de l’annexe la douche manquait de pression.

2026-02-12 • via Nuitee
B
benjamin • couple • fr
7
Hôtel très bien placé mais attention au bruit
Pros:

Hôtel sympa dans l ensemble. Plutôt mignon. Super petit dej

Cons:

Très mauvaise isolation phonique. Que ce soit niveau chambre voisine mais également les bruits de la rue (musique à fond des voiture, gens qui hurlent, voiture ou moto qui passe, etc….)
Réveiller dans la nuit et compliqué de dormir le matin.

2026-02-09 • via Nuitee
G
Giulia • couple • it
8
2026-01-24 • via Nuitee
Y
Yuki • family_with_children • us
5
Pros:

The staff member I communicated with was very kind and responded quickly to my messages on Booking, which I appreciated.

Cons:

Woke up with ants crawling on me and found them all over the room. I booked this hotel for the spa, but it wasn’t working — and kids weren’t even allowed in the spa area, which was never mentioned. The breakfast selection was very limited, and both drinks and food ran out. It took quite a while for anything to be restocked.

2026-01-24 • via Nuitee
M
MARION • couple • fr
8
Pros:

La situation géographique
Le petit dej
Le spa + piscine
Le matelas confortable
La chambre spacieuse
Le personnel

Cons:

Le bruit ! Mauvaise insonorisation (client, rue..)
Travaux en cours dans l'établissement.

2026-01-19 • via Nuitee
C
Carlo • solo_traveller • it
8
Piacevole
Pros:

La posizione

Cons:

Stanza accogliente, ma piccola

2026-01-19 • via Nuitee
J
Jair • couple • mx
1
This hotel is RACIST
Pros:

Spa, comida

Cons:

THIS HOTEL HAS A RACIST CHIEF OF THE RESTAURANT.
First he asked me to sit in another table, then at the end, he didn’t want me to give service to me.
Then, when I was in the spa, he suddenly opened the door to kick me out of the spa ( we weren’t doing anything wrong and it only passed 45 minutes)
I spoke to the manager and he only apologized for the inconvenience

2026-01-14 • via Nuitee
M
Myriem • family_with_children • fr
9
Pros:

Location, décoration

Cons:

No car park

2025-12-19 • via Nuitee
M
Maurizio • couple • ch
10
2025-12-09 • via Nuitee
C
Claudio • couple • it
8
molto confortevole e in una zona di Palermo dove c'è un bel mix tra tradizione e risanamento.
Pros:

colazione molto buona. La sala e gli spazi gradevoli. Il personale attento e cordiale.

Cons:

nella stanza faceva un po' freddo. Il copriletto era stato scostato e l'impressione era che qualcuno si fosse seduto sul letto. Il concierge ha spiegato che è una caratteristica del personale, quella di preparare il letto in quel modo. La nostra impressione è che la stanza non era stata controllata. Comune era pulita e accogliente. A parte il leggero freddo, anche rispetto all'area delle parti comuni.

2025-12-08 • via Nuitee
J
Joseph • couple • us
10
2025-11-21 • via Nuitee
Y
Yaelle • couple • fr
9
2025-11-20 • via Nuitee
N
Nicholas • couple • gb
10
Fantastic accommodation. Brilliant position in a fantastic city.
Pros:

The staff were always polite and helpful.
The Spa was an added bonus.
Breakfast was amazing

2025-11-16 • via Nuitee
D
Delphine • family_with_children • de
10
2025-10-25 • via Nuitee
P
Patricia • couple • ch
9
Pros:

Sehr freundliche Empfang, grad parat mit Tipps für die Stadtbesichtigung. Das Frühstück war für italienische Verhältnisse grossartig.

Cons:

Die Dusche ist falsch konzipiert.

2025-10-17 • via Nuitee
S
Sebastian • couple • au
8
2025-10-14 • via Nuitee
F
Franco • couple • it
4
Pros:

Per il prezzo pagato poteva essere più varia

Cons:

Rapporto prezzo qualità completamento non adeguato, non era una camera da 400 euro a notte sia per dimensioni che per pulizie. Personale del ristorante e del breakfast non all'altezza

2025-10-09 • via Nuitee