Casa Nostra Luxury Suites & Spa

Hotels
8.8 (201 reviews)
134 Via Sant'Agostino , Palermo , IT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Delicious breakfast
Friendly staff
Cons:
Rooms smaller than expected
Overpriced for amenities
Cleanliness issues

Categories

Cleanliness
8.13
Some complaints about room cleanliness and small size relative to expectations.
Service
9.6
Staff received positive remarks for friendliness and helpfulness.
Location
9.64
Location was praised for its accessibility and position in the city.
Room Quality
8.09
Rooms were described as smaller than expected and not matching the price.
Amenities
8.62
Spa and breakfast were highlighted, but pool usage was limited.
Value for Money
8.08
Several reviews indicated a feeling of overpricing for the rooms.
Food and Beverage
9.63
Food quality, especially breakfast, received considerable praise.
Overall Experience
8.6
Mixed feelings; the hotel had strengths but also notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:01

Property Description

Luxury Accommodation in the Heart of Palermo

Exquisite Amenities: Casa Nostra Luxury Suites offers a garden, private parking, a shared lounge, and a terrace. Indulge in the hot tub, enjoy the concierge service, and savor delicious meals at the on-site restaurant.

Elegant Rooms: Each air-conditioned room is thoughtfully equipped with modern amenities including a coffee machine, flat-screen TV, and a private bathroom. Some rooms feature balconies with stunning city views, ensuring a comfortable and luxurious stay.

Prime Location: Located just 500 meters from Palermo Cathedral, this hotel is surrounded by popular attractions like Fontana Pretoria and Teatro Massimo. Explore the city with ease and enjoy the convenience of bike hire available on-site.

Book your stay at Casa Nostra Luxury Suites for an unforgettable experience in Palermo.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PMO

Location

Guest Reviews

8.8
Based on 201 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 9.63
Overall Experience: 8.6
M
Manuela • solo_traveller • de
9
Tolles Hotel, wir kommen wieder
Pros:

Tolle Lage im Zentrum, sehr freundliches Personal, tolle sehr schöne Ausstattung. Auch das Frühstück war sehr ansprechend und vielseitig.

2026-10-30 • via Nuitee
A
Anna • couple • se
10
Casa Nostra erbjuder en lyxig känsla!
Pros:

Väldigt fint hotell, känns lyxigt, fina detaljer.
Takterassen är fantastisk, frukosten likaså, hade extra allt!
Mysigt med spa och en innergård med restaurang och bar.

2026-10-29 • via Nuitee
H
Harry • couple • ca
9
2026-10-27 • via Nuitee
R
Ruth • solo_traveller • au
9
Pros:

Location was good. Staff and accommodation were great

2026-10-27 • via Nuitee
J
Janine • couple • gb
8
Good for short stay
Pros:

Central location. Stylish decor. Staff all very helpful, particularly reception who assisted in getting a left item (mobile phone) couriered to our next hotel.

Cons:

Hotel car parking would have been more convenient. Our room hadn’t been cleaned properly and bin hadn’t been emptied (McDonald wrappers). ?? used for late departure after house keeping had left?? Room was very small and was more style over substance. A wardrobe and drawers would have been good. Small Juliette balcony was quite disappointing as nowhere to sit in room.

2026-10-21 • via Nuitee
J
Joerg • couple • at
9
2026-10-19 • via Nuitee
F
Frédéric • couple • fr
8
bien situé et une terrasse magnifique avec piscine.
Pros:

La localisation, au centre de Palerme tout peut se faire à pied sauf Montreale bien entendu

Cons:

Nous avons eu un problème avec notre suite junior sous la piscine, il y avait des fuites qui coulaient sur le mur et du plafond. Ils ne pouvaient pas nous loger dans une suite équivalente, nous avons changé de chambre après deux nuits compte tenu de l'odeur d'humidité qui y regnait. Cependant ils ont été accomodants en nous offrant deux massages et la moitié du diner passé dans l'hotel.

2026-10-14 • via Nuitee
T
Tuline • couple • tn
8
Pros:

La décoration ! Le petit déjeuner ! Chambre très confortable

Cons:

Le ménage n’avait pas été fait mais ils ont envoyé une femme de ménage très gentille et compétente !

2026-10-09 • via Nuitee
A
Austin • couple • us
9
Pros:

Breakfast is amazing. Lots of options at the buffet. Can order eggs any style at your table.

2026-10-08 • via Nuitee
G
Gabriele • couple • de
10
gut, hat gepasst
Pros:

hervorragendes Frühstück, sehr gute Auswahl.

Cons:

KEIN Parkplatz . Die Mitarbeiter sind sehr gemütlich im Service:)

2026-09-17 • via Nuitee
M
Mattea • solo_traveller • ch
8
Pros:

l’atmosfera accogliente della camera, i saponi disponibili in doccia, la tv grande, il letto comodo, la pulizia, la posizione, la location della colazione.

Cons:

l’idromassaggio non era funzionante

2026-09-11 • via Nuitee
P
Polly • couple • gb
10
Superb
Pros:

Perfect 👌

Cons:

Location, stunning room and breakfast

2026-09-09 • via Nuitee
S
Stuart • couple • gb
8
2026-08-30 • via Nuitee
G
Giulia • couple • it
8
2026-08-20 • via Nuitee
A
Alessandra • couple • it
10
2026-08-14 • via Nuitee
L
Lorenzo • couple • it
10
2026-08-12 • via Nuitee
A
Anna • family_with_children • gb
9
Wonderful
Pros:

Sadly we missed the first one and had to rush the 2nd but what we had was excellent. We stayed in another part of Palermo for 2 nights before and this hotel was in a much better location

Cons:

maybe a bit more storage and a barman more often on the roof

2026-08-09 • via Nuitee
I
Ivonne • extended_group • de
9
2026-08-09 • via Nuitee
S
Stella • family_with_children • gb
9
Pros:

Great location in Palermo. New roof top pool and bar were excellent and just what was needed after a day touring the city. Really helpful staff

Cons:

Nothing

2026-08-05 • via Nuitee
L
Leila • couple • de
6
Pros:

Die Lage und Design sowie das Rooftop waren super! Auch das Frühstück war grandios. Haben 2 Massagen auf Kulanz bekommen, die waren echt super

Cons:

Diese Bewertung ist mir echt nicht leicht gefallen- weil ich auch selten negative Bewertungen schreibe. Hier waren allerdings ein paar Dinge die negativ aufgefallen sind. Meine Freundin hat am ersten Tag Geld vermisst, auf Anmerken der Situation an den Manager wurde leider sehr unprofessionell damit umgegangen.
Im Zimmer hat mal die Mülltüte mal Klopapier gefehlt, das war einfach lästig.
Dann war mitten in der Nacht noch ein Vorfall bei einem Zimmer nebenan (wofür das Hotel natürlich nichts dafür kann) aber am nächsten Tag wurde es nicht mals erwähnt. Auf Beschwerde haben wir kulanterweise 2 Massagen bekommen, was auch in Ordnung war.
Der Rooftop Pool war spontan gesperrt an einem Tag mit Ankündigung am Vortag um 19:00 was unseren Tagesablauf durcheinander gebracht hat.
Insgesamt würde ich leider hier nicht mehr übernachten.

2026-07-22 • via Nuitee