Hotel Indigo - Stratford Upon Avon by IHG

Hotels
Hotel Indigo
9.1 (3776 reviews)
4 Chapel Street , Stratford-upon-Avon , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Cons:
Breakfast could improve
Heating system issues

Categories

Cleanliness
9.3
Guests consistently remarked about the cleanliness of their rooms and hotel areas.
Service
9.7
Staff were friendly and helpful, making guests feel welcome during their stay.
Location
9.5
The hotel is well-located, convenient to various attractions and necessities.
Room Quality
9
Rooms were spacious and well-equipped, though some guests noted minor discomforts.
Amenities
8.9
Amenities such as parking and room decor were appreciated, although some expected more.
Value for Money
8.8
Overall deemed fair for the quality and experience, despite some thoughts on pricing.
Food and Beverage
8.3
Breakfast quality received mixed feedback, with some items not meeting expectations.
Overall Experience
9.3
Typically viewed as a lovely stay with high likelihood of revisiting.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:12

Property Description

Central Location near Royal Shakespeare Theatre
Hotel Indigo - Stratford Upon Avon is just a short walk from the renowned Royal Shakespeare Theatre, offering a prime location for theater enthusiasts.

Modern Amenities and Services
Enjoy comfortable non-smoking rooms equipped with flat screen TVs, tea/coffee facilities, and complimentary WiFi. Indulge in 24-hour room service for added convenience during your stay.

The Woodsman Restaurant
Savor a culinary experience at The Woodsman restaurant, known for its sustainable and locally sourced menu, providing a taste of the region's flavors.

Experience the charm of Stratford-Upon-Avon with Hotel Indigo's exceptional offerings and book your stay today for a memorable visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 3776 reviews
Cleanliness: 9.3
Service: 9.7
Location: 9.5
Room Quality: 9
Amenities: 8.9
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.3
R
Ravi solo_traveller in
7
2026-07-18 via Nuitee
K
Kathryn couple gb
10
Pros:

Really handy to explore Stratford. Lovely old features.

Cons:

Having to pay for parking

2026-07-18 via Nuitee
R
Ravi solo_traveller in
8
Ok
Pros:

Location and cleanliness and friendly staff

Cons:

Rooms very small

2026-07-18 via Nuitee
F
Fiona solo_traveller im
3
Pros:

The reception staff were lovely.

Cons:

The house keeper "apparently" threw out some gifts i had left behind, instead of declaring them to the manager. They "assumed" because they were in tissue paper( wrapped by the shop i purchased them from) they were broken,and left to be disposed off...🤨 ( they didnt check??) Hmmmm....wasnt happy at all

2026-07-17 via Nuitee
A
Antony solo_traveller gb
9
Pros:

Fantastic central outdoor garden to sit in

Cons:

Nothing

2026-07-16 via Nuitee
A
Anna couple gb
10
Lovely hotel with wonderful staff. I am returning!
Pros:

A very well appointed hotel. I loved it. The staff a welcoming and friendly and go the extra mile to help.
The breakfast was varied with excellent hot dishes freshly made. Proper coffee in a real pot! No pesky machines!
The room was great and the beds and pillows very comfortable.
The barbecue on offer as it was Sunday night was generous and tasty.
Location perfect.

Cons:

Nothing!

2026-07-14 via Nuitee
P
patrick couple fr
10
Fabuleux hôtel bien placé !
Pros:

Emplacement exceptionnel dans un hôtel historique où l’on peut choisir la partie ancienne ou contemporaine
Bar incroyable dans la partie moyenâgeuse de l’hôtel

Cons:

Prix du restaurant mais c’est un gastronomique

2026-07-14 via Nuitee
D
David family_with_children za
8
Good location carries this establishment.
Pros:

Good location, above-average restaurant. Average to underwhelming waiter service. The poor manager has to serve and do his best to instill in the staff a sense of good service. They won't be able to develop a sense of urgency.

Cons:

Waiter service: there is no communication with guests during breakfast. The layout of the breakfast area and breakfast service was poor. You have to ask where the milk is, and then they bring it from the back of the kitchen. The menu is not explained; you have to ask.

2026-07-14 via Nuitee
M
Michael couple gg
10
Memorable for all the right reasons
Pros:

We only had continental breakfast but it was excellant

Cons:

Hotel was First Class

2026-07-13 via Nuitee
J
Johanna solo_traveller gb
10
Loved everything about our stay here - a real treat!
Pros:

Right in the heart of town, but with a tucked-away feel. Spotless, comfortable room - great shower. Excellent service from helpful and friendly staff, from check-in to bar to morning coffee in the courtyard garden.

2026-07-12 via Nuitee
S
sofia solo_traveller gb
9
2026-07-12 via Nuitee
A
Anjana solo_traveller gb
9
2026-07-12 via Nuitee
G
Gill extended_group gb
8
2026-07-11 via Nuitee
E
Elliot couple gb
9
2026-07-08 via Nuitee
R
Richard couple us
5
Wouldn’t go back, very disappointing.
Pros:

They had a nice garden.

Cons:

Staff was not good. We had to take our luggage up a steep flight of stairs because there was no staff to assist. Front desk was mediocre at best.

2026-07-08 via Nuitee
F
Frank solo_traveller gb
10
2026-07-07 via Nuitee
M
Maria solo_traveller us
10
Great stay (2 nights)
Pros:

Beautiful courtyard and room decor (Tudor)

Cons:

Noise from the street (w AC unit having the hose going into the open window)

2026-07-06 via Nuitee
E
Elsa solo_traveller pt
10
Pros:

The hotel was amazing, right in front of Shakespeare New place. Very close to RSC. The room was very good and quite big. greta bathroom. I had a side room and it was very peaceful at might. Walking distance from the train station.

2026-07-05 via Nuitee
L
Laura couple gb
10
2026-07-04 via Nuitee
M
Malcolm family_with_children gb
8
2026-07-04 via Nuitee