Hotel Indigo - Stratford Upon Avon by IHG

Hotels
Hotel Indigo
9.1 (3484 reviews)
4 Chapel Street , Stratford-upon-Avon , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Cons:
Breakfast could improve
Heating system issues

Categories

Cleanliness
9.3
Guests consistently remarked about the cleanliness of their rooms and hotel areas.
Service
9.7
Staff were friendly and helpful, making guests feel welcome during their stay.
Location
9.5
The hotel is well-located, convenient to various attractions and necessities.
Room Quality
9
Rooms were spacious and well-equipped, though some guests noted minor discomforts.
Amenities
8.9
Amenities such as parking and room decor were appreciated, although some expected more.
Value for Money
8.8
Overall deemed fair for the quality and experience, despite some thoughts on pricing.
Food and Beverage
8.3
Breakfast quality received mixed feedback, with some items not meeting expectations.
Overall Experience
9.3
Typically viewed as a lovely stay with high likelihood of revisiting.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:12

Property Description

Central Location near Royal Shakespeare Theatre
Hotel Indigo - Stratford Upon Avon is just a short walk from the renowned Royal Shakespeare Theatre, offering a prime location for theater enthusiasts.

Modern Amenities and Services
Enjoy comfortable non-smoking rooms equipped with flat screen TVs, tea/coffee facilities, and complimentary WiFi. Indulge in 24-hour room service for added convenience during your stay.

The Woodsman Restaurant
Savor a culinary experience at The Woodsman restaurant, known for its sustainable and locally sourced menu, providing a taste of the region's flavors.

Experience the charm of Stratford-Upon-Avon with Hotel Indigo's exceptional offerings and book your stay today for a memorable visit.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 3484 reviews
Cleanliness: 9.3
Service: 9.7
Location: 9.5
Room Quality: 9
Amenities: 8.9
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.3
K
Katy solo_traveller gb
10
2026-03-07 via Nuitee
M
Marco solo_traveller it
10
2026-03-07 via Nuitee
A
Andrea couple ca
7
Beautiful, easy, great location and service. Totally impractical room.
Pros:

The decor and design is beautiful. Even the lifts have gorgeous wallpaper and wooden flooring.
The staff are very helpful and friendly especially the woman who was on the desk late at night.
I loved that you could open the windows in the room and get fresh air.
The location is perfect.
Continental breakfast was good.
Parking was so easy and free (yay)
It was very clean (except for the top of the cupboard where we stowed the blankets as there was nowhere else).

Cons:

The room was beautiful but not practical at all. Whoever designed the layout and chose the furniture should be fired. There was nowhere to put our suitcases without moving furniture out the way, in fact there was just too much furniture for the size of the room, but nowhere to put anything. The TV was on the top of drawers when it should be on the wall to free up surface space. The low chair was far too big for the size of that room. The cupboard with the mini bar was huge! Yes it no doubt gave noise insulation for the fridge but I'm not sure there's a need for a cupboard that big. You can't plug the kettle in where it's stored so you have to move it to the desk which is the only space you have to put your bits and pieces.
Really, a room that small needs much better thought going into it which REALLY puts the guest first. Yes the furniture is attractive, trendy etc but can it help me have a relaxing stay? No.
The bathroom is lovely but very small. There's space in there for a bigger shelf to put our toiletries but there was just a tiny one below the mirror, barely big enough for our toothbrushes and toothpaste.
The shower was nice but confusing, with lots of knobs that weren't clearly labelled and you couldn't stand outside the shower to turn it on and get the temperature right before getting in.

2026-03-05 via Nuitee
J
John couple gb
9
2026-03-03 via Nuitee
solo_traveller jp
10
2026-03-03 via Nuitee
S
Steve couple gb
8
2026-03-02 via Nuitee
O
Oliver couple gb
10
Couldn’t ask for more
Pros:

Beautiful building. Friendly staff. Clean rooms with personality. Complimentary mini bar.

2026-03-02 via Nuitee
M
michaela couple gb
10
A beautiful Hotel in the centre of Stratford upon Avon
Pros:

A stunning hotel …. Right in the centre of town … Beautiful …

Cons:

2 glasses of Wine £28

2026-03-02 via Nuitee
A
Andy couple gb
10
2026-03-01 via Nuitee
P
paul couple gb
8
Lovely town to stay and experience. Great centrally located hotel to stay in
Pros:

Centrally located. Historic. Lovely communal areas and gardens. Plenty of parking

Cons:

Bed and pillows too firm but that’s a personal choice.

2026-02-28 via Nuitee
L
Lisa couple gb
10
Lovely Hotel, Great Location and Super Restaurant
Pros:

Lovely hotel in old building in centre of town with easy access to all attractions. Decor of hotel and rooms really nice and in keeping. Super restaurant at the hotel called The Woodsman highly recommended

Cons:

Nothing

2026-02-27 via Nuitee
C
Carol couple gb
10
Wonderful
Pros:

Character, location, and friendliness of staff all amazing.

2026-02-27 via Nuitee
M
Michelle couple gb
10
Pros:

We have stayed at Hotel Indigo 6 times now and each time it has been faultless.

2026-02-25 via Nuitee
F
Finan solo_traveller gb
10
Everything we wanted to make our stay in Stratford memorable!
Pros:

Excellent location. Hotel was exceptionally clean and room comfortable and warm. Staff were very friendly and helpful. Cannot fault this property and would definitely stay here again!

Cons:

Would have liked a better view from the room

2026-02-25 via Nuitee
N
Niamh solo_traveller gb
10
Great staff, great food and great location
Pros:

The staff really made my stay, they were really helpful and friendly!

Cons:

N/A

2026-02-24 via Nuitee
W
Walsh solo_traveller gb
7
2026-02-24 via Nuitee
N
Neil couple gb
10
Pros:

Loved the location.
Loved the friendliness of the staff and reception — everyone was amazing.
Great bar and restaurant, really enjoyed both.

Cons:

The only area for improvement would be the in‑room coffee setup. The coffee bags weren’t to my taste, and I feel the experience could be greatly enhanced by offering a small coffee machine or higher‑quality coffee options. This would really elevate the overall stay.

2026-02-23 via Nuitee
C
Chuan couple gb
9
2026-02-23 via Nuitee
G
Gayle couple gb
9
2026-02-23 via Nuitee
C
CainWellings family_with_children gb
9
Pros:

Really good staff, good breakfast, nice comfortable room

Cons:

Lighting is awkward to control

2026-02-23 via Nuitee