Hotel Indigo - Stratford Upon Avon by IHG

Hotels
Hotel Indigo
9.1 (3763 reviews)
4 Chapel Street , Stratford-upon-Avon , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Cons:
Breakfast could improve
Heating system issues

Categories

Cleanliness
9.3
Guests consistently remarked about the cleanliness of their rooms and hotel areas.
Service
9.7
Staff were friendly and helpful, making guests feel welcome during their stay.
Location
9.5
The hotel is well-located, convenient to various attractions and necessities.
Room Quality
9
Rooms were spacious and well-equipped, though some guests noted minor discomforts.
Amenities
8.9
Amenities such as parking and room decor were appreciated, although some expected more.
Value for Money
8.8
Overall deemed fair for the quality and experience, despite some thoughts on pricing.
Food and Beverage
8.3
Breakfast quality received mixed feedback, with some items not meeting expectations.
Overall Experience
9.3
Typically viewed as a lovely stay with high likelihood of revisiting.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:12

Property Description

Central Location near Royal Shakespeare Theatre
Hotel Indigo - Stratford Upon Avon is just a short walk from the renowned Royal Shakespeare Theatre, offering a prime location for theater enthusiasts.

Modern Amenities and Services
Enjoy comfortable non-smoking rooms equipped with flat screen TVs, tea/coffee facilities, and complimentary WiFi. Indulge in 24-hour room service for added convenience during your stay.

The Woodsman Restaurant
Savor a culinary experience at The Woodsman restaurant, known for its sustainable and locally sourced menu, providing a taste of the region's flavors.

Experience the charm of Stratford-Upon-Avon with Hotel Indigo's exceptional offerings and book your stay today for a memorable visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 3763 reviews
Cleanliness: 9.3
Service: 9.7
Location: 9.5
Room Quality: 9
Amenities: 8.9
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.3
A
Ann-marie solo_traveller gb
8
2026-06-27 via Nuitee
R
Richard couple gb
10
2026-06-25 via Nuitee
F
Fiona extended_group gb
8
Pros:

Great location. Lovely garden.

2026-06-25 via Nuitee
J
John couple gb
9
Parking great staff fantastic, restaurants great definitely be back
Pros:

Location, facilities, room

Cons:

Nothing

2026-06-24 via Nuitee
C
Carrie couple gb
10
Pros:

Everything. Hotel lovely. Staff very welcoming and friendly. Breakfast excellent. Room spotless.

Cons:

N/A

2026-06-24 via Nuitee
R
Rees extended_group gb
8
I always enjoy staying at the Hotel Indigo and look forward to doing so again.
Pros:

Excellent location and splendid breakfast

Cons:

It was quite hot and, although a fan was provided, it would have been better if aircon was working

2026-06-24 via Nuitee
M
Mary couple za
10
I want to go back
Pros:

I liked everything about this hotel. Excellent helpful staff.
Lovely central location and garden.

Cons:

The pillows!

2026-06-24 via Nuitee
D
Doody solo_traveller gb
8
2026-06-23 via Nuitee
B
Barbara couple it
9
Piacevole
Pros:

Colazione posizione e personale ok

2026-06-23 via Nuitee
C
Colin couple gb
6
Disappointing experience in what we thought would be a lovely hotel.
Pros:

The location is great, right in the centre of Stratford, and the heart of the hotel is a lovely old building. The rooms are nicely designed.

Cons:

We asked for a quiet room. The request was logged months ago and we were assured on check-in that it had been honoured. In fact, we were given a ground floor room right by the street with little or no soundproofing. It felt like passers-by were talking by our bedside, and that cars were driving through our room.
Breakfast was ok, but the hot food, ordered at and served to our table, had clearly been under a warmer in the kitchen and was dried up.
Most service people were good, but the check-in person seemed disinterested.

2026-06-22 via Nuitee
S
Shannon couple au
8
Cons:

No aircon

2026-06-22 via Nuitee
B
Bill couple gb
8
Pros:

Convenient for town centre and theatres.

Cons:

Problems with paying for parking using app and machine. Cost of breakfast, acceptable for large breakfast but not for some of the alternatives.

2026-06-22 via Nuitee
A
Anne couple gb
8
2026-06-21 via Nuitee
A
Andrea couple gb
9
Great place to stay.
Pros:

Very clean. Lovely staff. Comfortable and close to all amenities.

Cons:

Nothing

2026-06-21 via Nuitee
A
Amanda solo_traveller gb
10
Pros:

The hotel was a bit over priced and we waited 20 minutes to be served breakfast and breakfast was not the best.

Cons:

The room was small but decorated beautifully.

2026-06-21 via Nuitee
L
Leaner couple gb
8
2026-06-20 via Nuitee
J
Jane couple gb
9
We had a great stay at the Hotel Indigo and would stay there again without hesitation.
Pros:

We had pre-paid for our breakfast and weren’t disappointed. There was plenty of choice, presented well, the service was a combination of waitress and self service, which worked well. The food ordered was delivered quickly and was tasty and well cooked.

Cons:

N/A

2026-06-20 via Nuitee
A
Andy solo_traveller gb
6
Frustrating stay, could and should be better
Pros:

Our room was fantastic, bar staff great,

Cons:

Having to explain at check in and check out that the room was paid for. I found that embarrassing and very disappointing. That should be better.
Breakfast was very poor, waiting for a table, waiting to order, food delivered was at best average and certainly not value for money. Should be better

2026-06-20 via Nuitee
M
McGovern couple ie
9
2026-06-20 via Nuitee
L
Lucy couple gb
10
Pros:

Brilliantly located, friendly staff

2026-06-19 via Nuitee