Hotel Indigo - Stratford Upon Avon by IHG

Hotels
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Hotel Indigo
9.1 (3719 reviews)
4 Chapel Street , Stratford-upon-Avon , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Cons:
Breakfast could improve
Heating system issues

Categories

Cleanliness
9.3
Guests consistently remarked about the cleanliness of their rooms and hotel areas.
Service
9.7
Staff were friendly and helpful, making guests feel welcome during their stay.
Location
9.5
The hotel is well-located, convenient to various attractions and necessities.
Room Quality
9
Rooms were spacious and well-equipped, though some guests noted minor discomforts.
Amenities
8.9
Amenities such as parking and room decor were appreciated, although some expected more.
Value for Money
8.8
Overall deemed fair for the quality and experience, despite some thoughts on pricing.
Food and Beverage
8.3
Breakfast quality received mixed feedback, with some items not meeting expectations.
Overall Experience
9.3
Typically viewed as a lovely stay with high likelihood of revisiting.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:12

Property Description

Central Location near Royal Shakespeare Theatre
Hotel Indigo - Stratford Upon Avon is just a short walk from the renowned Royal Shakespeare Theatre, offering a prime location for theater enthusiasts.

Modern Amenities and Services
Enjoy comfortable non-smoking rooms equipped with flat screen TVs, tea/coffee facilities, and complimentary WiFi. Indulge in 24-hour room service for added convenience during your stay.

The Woodsman Restaurant
Savor a culinary experience at The Woodsman restaurant, known for its sustainable and locally sourced menu, providing a taste of the region's flavors.

Experience the charm of Stratford-Upon-Avon with Hotel Indigo's exceptional offerings and book your stay today for a memorable visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 3719 reviews
Cleanliness: 9.3
Service: 9.7
Location: 9.5
Room Quality: 9
Amenities: 8.9
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.3
P
Pat • couple • gb
8
Characterful, quality hotel in middle of Stratford upon Avon.
Pros:

Characterful hotel with great facilities in the middle of town. Excellent restaurant.

Cons:

Taps in bathroom leaked, and shower tap came off in my hand. Pillows very hard for me. Shame the breakfast bread tasted like supermarket bread, unlike our bread at dinner which was absolutely delicious and home made.

2026-06-05 • via Nuitee
M
Mark • couple • au
8
Great location, stunning decor, great restaurant.
Pros:

Great staff, lovely decor. Combination of historical building with modern rooms.

Cons:

Breakfast was below average. Coffee was awful.

2026-06-05 • via Nuitee
P
Patrick • couple • gb
9
A great hotel to base yourself at if theatre-going in Stratford upon Avon with exceptional surroundings and top class se
Pros:

Excellent restoration into a comfortable and characterful hotel. Public areas were stylish and well furnished. The garden area is a gem. The restaurant is excellent and currently probably the best in Stratford; Sunday lunch is particularly recommended. Staff service throughout is exceptional.

Cons:

Just one dislike; the unimaginative bread selection at breakfast. Given the rise of independent bakeries across Britain this is almost unforgivable in what is otherwise a splendid hotel.

2026-06-05 • via Nuitee
A
Alison • couple • gb
10
2026-06-04 • via Nuitee
B
Brendan • solo_traveller • ie
9
We were very happy with our stay with no complaints. A bit pricey but I suppose can be expected in a busy tourist area.
Pros:

It was conveniently located and had parking. The breakfast was very good.

Cons:

I had no complaints except the beams in the bedroom were very low but the building is several years old so low beams must be accepted.

2026-06-04 • via Nuitee
R
Robert • extended_group • gb
9
Historic Stratford upon Avon with all mod cons!
Pros:

Situated in one of the oldest buildings in Stratford and opposite the remains of Shakespeare’s last house in Stratford, New Hall, and within sight of the school he briefly attended, his hotel has a beautiful aged bar and entrance from the street and you can lean into Strarfird’s history. From the rear and the car park all us contemporary and sleek. We opted for two ‘contemporary rooms’, which were spacious and beautifully appointed. Staff were helpful and check in was easy, with car parking rates very competitive for the area. We were staying primarily for the theatre which is literally a block away. I would recommend the bar for a pre or post show drink in fabulous surroundings.

Cons:

We opted for a late-ish breakfast at 9.15 and were advised by reception that 9.00 (our preferred time) was very busy-he wasn’t wrong! Breakfast was a little chaotic but the hotel offers everything you could need. We were shown to a huge table that made conversation almost impossible. This is rather picky and is the only slightly negative aspect to our stay.

2026-06-03 • via Nuitee
J
Joanne • solo_traveller • ch
10
2026-06-02 • via Nuitee
J
Jacquie • solo_traveller • gb
9
Pros:

Historic atmosphere . Lovely garden

Cons:

Nothing

2026-06-02 • via Nuitee
A
Alison • solo_traveller • gb
7
My favourite hotel in Stratford for location, friendly coffee shop, quality of rooms
Pros:

Location: close to theatre and river and has large car park. Oposite beautiful garden

Cons:

Grateful for aircon unit in heatwave but very noisy all night, like being on cross channel ferry. Floor sloped in my room - fair enough the building is 16th century but bedside table also sloped and a glass of water slowly slid off- as did anything else put there. Could be wedged with an unobtrusive beer mat. Bathroom clean, modern, great shower

2026-06-01 • via Nuitee
D
David • couple • gb
9
2026-06-01 • via Nuitee
C
Clare • couple • gb
8
Pros:

The location is perfect and the quality of the accomodation is very high.

Cons:

Light bulbs failed throughout the room so dark and made the expensive chandelier pointless, as it was bulbless.

2026-06-01 • via Nuitee
D
David • couple • gb
8
With a larger room and more speedy service in the Restaurant, we would've rated the hotel 10/10
Pros:

Excellent restaurant.

Cons:

Room small and therefore poor value for money.
Service poor in Restaurant (insufficient staff as opposed to quality of individual staff members)

2026-06-01 • via Nuitee
R
Richard • couple • gb
8
2026-05-31 • via Nuitee
S
simon • solo_traveller • gb
8
Fine.
Pros:

Location and parking very convenient, rooms lovely, bathroom spotless.

Cons:

Fridge not cold enough - no milk for morning coffee in the room. Bit of street noise - can’t be helped. The lights were really complicated, couldn’t work them out.

2026-05-31 • via Nuitee
B
Boyer • solo_traveller • gb
10
2026-05-31 • via Nuitee
T
Tracey • family_with_children • gb
10
2026-05-31 • via Nuitee
N
Nikki • family_with_children • gb
10
Felt able to relax and enjoy the wonderful garden in the evenings.
Pros:

Lovely garden full of roses and herbs, we ate out both evenings in the garden. Great central location. Friendly staff.

Cons:

Long queue when checking in. Took some time to work out how the lights worked! A dial in the bathroom was confusing, I had to ask what it was for and it was part of a speaker system.

2026-05-31 • via Nuitee
A
Andrew • solo_traveller • gb
9
Great hotel, centrally located in Stratford on Avon, all amenities needed are on site.
Pros:

Good size room, large comfy bed, air con was a real bonus given the unexpected end of May heatwave. The whole place looks recently decorated so everything feels fresh, nice gsrden area too out the back. Staff were great, and plenty of parking on site with a pay machine by reception (max £15 for 24 hrs).

2026-05-30 • via Nuitee
A
Aleksandra • solo_traveller • gb
1
2026-05-29 • via Nuitee
J
Jitka • couple • gb
10
Stay in the heart of the city in a historic building with modern facilities
Pros:

It’s probably the most wonderful hotel in the whole city of Stratford upon Avon. At the front it’s a historical Tudor building, and the back it’s a modern establishment with a beautiful garden. It has all facilities of a modern hotel with them wonderful maze of historic spaces. Our room was in the ancient part of the hotel. One thing that you need to consider is that it’s not accessible, there are steep stairs going up and the room is quite small. However, it is beautifully furnished and it has a view of Shakespeare’s new place from the window. So if you can try to sleep in the old part if you’re a Shakespeare and history lover.

2026-05-29 • via Nuitee