Hotel Indigo - Stratford Upon Avon by IHG

Hotels
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Hotel Indigo
9.1 (3869 reviews)
4 Chapel Street , Stratford-upon-Avon , gb
+44 1789 279953

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Cons:
Breakfast could improve
Heating system issues

Categories

Cleanliness
9.3
Guests consistently remarked about the cleanliness of their rooms and hotel areas.
Service
9.7
Staff were friendly and helpful, making guests feel welcome during their stay.
Location
9.5
The hotel is well-located, convenient to various attractions and necessities.
Room Quality
9
Rooms were spacious and well-equipped, though some guests noted minor discomforts.
Amenities
8.9
Amenities such as parking and room decor were appreciated, although some expected more.
Value for Money
8.8
Overall deemed fair for the quality and experience, despite some thoughts on pricing.
Food and Beverage
8.3
Breakfast quality received mixed feedback, with some items not meeting expectations.
Overall Experience
9.3
Typically viewed as a lovely stay with high likelihood of revisiting.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:12

Property Description

Central Location near Royal Shakespeare Theatre
Hotel Indigo - Stratford Upon Avon is just a short walk from the renowned Royal Shakespeare Theatre, offering a prime location for theater enthusiasts.

Modern Amenities and Services
Enjoy comfortable non-smoking rooms equipped with flat screen TVs, tea/coffee facilities, and complimentary WiFi. Indulge in 24-hour room service for added convenience during your stay.

The Woodsman Restaurant
Savor a culinary experience at The Woodsman restaurant, known for its sustainable and locally sourced menu, providing a taste of the region's flavors.

Experience the charm of Stratford-Upon-Avon with Hotel Indigo's exceptional offerings and book your stay today for a memorable visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

9.1
Based on 3869 reviews
Cleanliness: 9.3
Service: 9.7
Location: 9.5
Room Quality: 9
Amenities: 8.9
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.3
R
Robert • extended_group • ca
10
2026-09-12 • via Nuitee
J
Jonathan • extended_group • gb
9
2026-09-12 • via Nuitee
J
Judy Langham • solo_traveller • gb
10
2026-09-11 • via Nuitee
C
Christopher • couple • fr
10
Totally met our expectations
Pros:

Location functional

Cons:

No space for stuff in the bathroom

2026-09-10 • via Nuitee
G
Guy • extended_group • gb
8
Fabulous place to stay for the Stratford experience
Pros:

Location and ambience were perfect

Cons:

The breakfast was awful

2026-09-09 • via Nuitee
J
Jackie • couple • gb
9
very enjoyable
Pros:

location and restaurant were excellent

Cons:

The room was quite small

2026-09-09 • via Nuitee
E
Emma • couple • gb
3
2026-09-09 • via Nuitee
A
Andy • solo_traveller • gb
10
2026-09-08 • via Nuitee
S
Sarah • extended_group • gb
10
Wonderful location, great facilities and friendly staff… a great stay, would highly recommend.
Pros:

The location was fabulous with easy parking right behind the hotel. The bar and courtyard garden were delightful and the building itself beautiful. The staff were so friendly and helpful, and loved the addition of milk to go with tea and coffee facilities in the room (so often overlooked!).

Cons:

The room and bathroom were quite small and the aircon was not that effective but this did not spoil our enjoyment. We also had to search for the second set of bath towels (but probably not set out in bathroom due to lack of space?).

2026-09-07 • via Nuitee
M
Michael • couple • fr
9
2026-09-07 • via Nuitee
E
Ella • couple • gb
9
2026-09-07 • via Nuitee
S
Sheryl • solo_traveller • us
9
Pros:

Comfortable and great location

Cons:

Needed more shelf space in the bathroom to put my things.

2026-09-06 • via Nuitee
P
Peter • couple • gb
10
A lovely experience. Thank you.
Pros:

Breakfast excellent. Staff very helpful and friendly. Location perfect for the theatre in Stratford. Lovely walks by the river and visiting historical sites in Strattford. Saw "The Mad King" a friend had the main part. Met him for a drink

Cons:

Parking expensive. I think free parking should be provided for a high end hotel. Coffee machine should have a plug near where the machine is placed

2026-09-06 • via Nuitee
A
Andrew • family_with_children • gb
9
2026-09-06 • via Nuitee
L
Lynda • family_with_children • us
10
The perfect historic feel with all the services needed!
Pros:

The hotel was beautiful! The old portion is very eclectic, and keeps is original feel. The newer portion works very well with the theme of the older section. The service was great no matter where I was, it is close to everything in town, and lots of parking available.

Cons:

No counter space in the bathroom for personal items when getting ready.
The internet app to pay for parking wouldn't work but the front desk helped to to take care of it.

2026-09-06 • via Nuitee
A
Allison • couple • gb
5
Lovely location but underwhelming stay for price. Would not return.
Pros:

Location

Cons:

5* price for 3* hotel

2026-09-06 • via Nuitee
A
Alice • couple • gb
6
Would be lovely if the rooms were soundproofed properly
Pros:

Hotel staff were lovely, breakfast was delicious and the hotel was generally well presented.

Cons:

Sadly the rooms were not at all soundproofed and we didn't sleep a wink because it was so noisy. We could even hear the people in the room next door going to the toilet!

2026-09-05 • via Nuitee
D
Denise • couple • au
9
Stratford Upon Avon
Pros:

This was a great hotel. Location was close yo the centre of the city and it was located in a delightful old building.
The room had everything that I needed.

Cons:

Nothing

2026-09-04 • via Nuitee
I
ian • solo_traveller • gb
9
2026-09-02 • via Nuitee
H
Heba • couple • us
9
Pros:

It was close to the theatre and the staff were absolutely lovely. Shoutout to the reception staff that left no questions unanswered and helped with every little request.

2026-09-02 • via Nuitee