Imperial Hotel Galway

Hotels
8.2 (5874 reviews)
Eyre Square , Galway , ie

Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Currency exchange
Non-smoking throughout
Kid meals
Fruits
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.66
Multiple mentions of dirty rooms and cleanliness issues.
Service
9.13
Staff were described as lovely, helpful, and pleasant.
Location
9.67
Consistently praised as perfect and fantastic.
Room Quality
7.62
Complaints about comfort of beds and noise levels.
Amenities
8.65
Decent amenities, but lacked some basics like bottled water.
Value for Money
8.11
Mixed feedback regarding food quality and experiences.
Food and Beverage
7.16
Breakfast complaints noted, with inconsistent quality.
Overall Experience
8.63
Overall experience positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:28

Property Description

Central Location and Comfortable Stay
Located at Eyre Square, the Imperial Hotel in Galway offers a warm and comfortable stay in the city center. Close to Galway University NUIG and transportation hubs, it's the perfect base for exploring the city.

Convenient Parking and Nearby Amenities
Take advantage of off-site parking at a discounted rate in the nearby Hynes Yard Car Park. With Corrib Shopping Centre next door and a taxi rank outside, everything you need is within reach during your stay.

Relaxing Lounge and Outdoor Patio
Unwind in the informal residents lounge or enjoy the sunny days on the outdoor patio. With spacious rooms and modern decor, the Imperial Hotel ensures a relaxing and enjoyable experience for all guests.

Book your stay at the Imperial Hotel in Galway for a memorable and convenient experience.

Important information:

Public parking lot used my Imperial Hotel Galway is HYNES YARD CAR PARK, Merchants Road

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GWY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 5874 reviews
Cleanliness: 6.66
Service: 9.13
Location: 9.67
Room Quality: 7.62
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 8.63
B
Bernice solo_traveller ie
9
2026-04-11 via Nuitee
C
Christine extended_group us
7
Pros:

The room was a good size, clean, and the staff was very nice. Also, the location was perfect -- right in the center of Galway and close to everything.

Cons:

The hotel itself is a bit worse for wear. It could use a make over.

2026-04-11 via Nuitee
B
Bridget solo_traveller ie
10
2026-04-11 via Nuitee
U
Una solo_traveller ie
9
2026-04-10 via Nuitee
N
Nollaig extended_group ie
10
Very enjoyable and would highly recommend.
Pros:

The hotel is lovely and comfortable. The staff were so friendly and helpful. The room was a great size with a double and single bed in it and the heat and comfort of the room was amazing as it was a very cold wet evening. The breakfast was all you could eat and very tasty and was served by very friendly staff, I will definitely be staying here again as its so central to everything that is Galway city and i highly recommend this hotel.

Cons:

Nothing to be honest

2026-04-10 via Nuitee
M
McNamara couple us
8
Pros:

Proximity to shops, canal, restaurants.

2026-04-10 via Nuitee
M
Mellie couple gb
8
Comfortable, central, no frills hotel
Pros:

Good location, clean large rooms.

Cons:

Overpriced fur what it is.

2026-04-10 via Nuitee
L
Lodovica family_with_children it
7
2026-04-10 via Nuitee
K
Kristian extended_group se
9
Pros:

Fint läge. Rymligt och fint rum. Trevlig personal.

2026-04-10 via Nuitee
M
Marie solo_traveller de
6
2026-04-09 via Nuitee
I
Isabella extended_group at
9
2026-04-09 via Nuitee
M
Maria del Rosario couple es
8
Pros:

Las habitaciones y el baño cómodo y muy limpio, el desayuno muy rico. El personal fue muy amable, nos dejaron guardar allí las maletas hasta que pudimos entrar a la habitación

2026-04-08 via Nuitee
L
Lisa couple gb
8
Pros:

Brilliant hotel. Comfy room staff very accommodating.

Cons:

Only issue we had was no private parking. Had to park in a public car park away from hotel. Crosses you have to bear when in the centre of the city.

2026-04-08 via Nuitee
A
Anne couple ie
10
Pros:

Fantastic Location.
Staff exceptionally friendly and helpful and efficient
Room very spacious and comfortable

Cons:

Liked everything

2026-04-08 via Nuitee
L
Lynch couple ie
6
Grand a bit eventful but nothin to do with the hotel
Pros:

Grand location

Cons:

Hallway was a but bland

2026-04-08 via Nuitee
B
Bénédicte couple fr
9
Très bon séjour
Pros:

Idéalement situé
Très bon petit déjeuner

Cons:

Chauffage à fond dans la chambre, pas réglable.

2026-04-08 via Nuitee
G
Geraldine couple ie
8
Enjoyable and relaxed
Pros:

Very central location.
Friendly helpful staff.
Bedroom was a good size.

2026-04-08 via Nuitee
F
Francesco extended_group it
9
Pros:

posizione molto comoda, vicino il centro città. Staff molto accogliente e disponibile (per chi sceglie di aggiungere la colazione al soggiorno, disponibili anche alternative senza glutine).

2026-04-07 via Nuitee
L
Laura couple us
6
Good location, sizable room, but unfortunately smelled like stale cigarette smoke.
Pros:

Location was fantastic.

Cons:

Room smelled like cigarette smoke. Was given a voucher for parking but still had to pay €11 additional at parking garage. Was never told if there was a time limit or when we needed to leave the garage by in order to avoid an extra charge.

2026-04-07 via Nuitee
M
marcella couple ie
10
Cons:

Parking

2026-04-07 via Nuitee