Imperial Hotel Galway

Hotels
8.2 (6376 reviews)
Eyre Square , Galway , ie

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.66
Multiple mentions of dirty rooms and cleanliness issues.
Service
9.13
Staff were described as lovely, helpful, and pleasant.
Location
9.67
Consistently praised as perfect and fantastic.
Room Quality
7.62
Complaints about comfort of beds and noise levels.
Amenities
8.65
Decent amenities, but lacked some basics like bottled water.
Value for Money
8.11
Mixed feedback regarding food quality and experiences.
Food and Beverage
7.16
Breakfast complaints noted, with inconsistent quality.
Overall Experience
8.63
Overall experience positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:28

Property Description

Central Location and Comfortable Stay
Located at Eyre Square, the Imperial Hotel in Galway offers a warm and comfortable stay in the city center. Close to Galway University NUIG and transportation hubs, it's the perfect base for exploring the city.

Convenient Parking and Nearby Amenities
Take advantage of off-site parking at a discounted rate in the nearby Hynes Yard Car Park. With Corrib Shopping Centre next door and a taxi rank outside, everything you need is within reach during your stay.

Relaxing Lounge and Outdoor Patio
Unwind in the informal residents lounge or enjoy the sunny days on the outdoor patio. With spacious rooms and modern decor, the Imperial Hotel ensures a relaxing and enjoyable experience for all guests.

Book your stay at the Imperial Hotel in Galway for a memorable and convenient experience.

Important information:

Public parking lot used my Imperial Hotel Galway is HYNES YARD CAR PARK, Merchants RoadGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GWY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 6376 reviews
Cleanliness: 6.66
Service: 9.13
Location: 9.67
Room Quality: 7.62
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 8.63
K
Kevin couple de
8
2026-06-20 via Nuitee
C
ciaran solo_traveller ie
10
Pros:

Very clean staff were brilliant and approachable

2026-06-20 via Nuitee
C
Conor extended_group us
10
Pros:

Front staff very helpful throughout visit. Shout out to Simon!

2026-06-20 via Nuitee
J
Jennifer couple us
5
It was an unsettling night stay, we did not stay the second night and left first thing in the morning.
Pros:

Na

Cons:

They stated there was parking in front of their establishment and that was not true at all! They sent us to an unsecured parking garage at least 4 blocks away!!! We tried to cancel the second night when we checked in but we were told we couldn’t because we went through bookings.com.

2026-06-19 via Nuitee
M
Marvin couple cr
10
2026-06-19 via Nuitee
E
Elise extended_group be
10
Parfait !
Pros:

Le personnel était extrêmement sympathique, disponible à toute heure et adorable !
Le litterie comfortable, la chambre spacieuse et confortable avec tous les équipements nécessaires (même une planche à repasser)

Cons:

Le pommeau de douche mobile était inutilisable car le bouton à tirer pour passer du robinet de la baignoire au pommeau de douche était bloqué. Heureusement la tête de touche attachée au mur, elle fonctionnait :)

2026-06-19 via Nuitee
G
George couple gb
8
Pleasant stay in this friendly and centrally located hotel.
Pros:

It’s central location in Galway with parking facility nearby.
Excellent service recovery by hotel management.

Cons:

Nothing

2026-06-19 via Nuitee
C
Caroline Whitelegg solo_traveller ie
10
Pros:

Very central, lovely staff and very nice room

2026-06-18 via Nuitee
E
Elisabeth solo_traveller se
8
Pros:

A special thank to the staff at the reception desk. They were really problem solving and very helpful.

We also appreciated the comfortable and spacious room with the view of the square.

2026-06-18 via Nuitee
S
Sophie couple ie
10
2026-06-18 via Nuitee
G
Gavin J extended_group ie
9
Great hotel in a perfect location
Pros:

Great location, couldnt ask for better. Room was spacious and good ammenities

Cons:

N/A

2026-06-18 via Nuitee
C
Caitriona couple ie
10
Prime location and reasonably priced
Pros:

Centre of the city, very clean and very comfortable

Cons:

No parking

2026-06-17 via Nuitee
J
John solo_traveller ie
3
2026-06-17 via Nuitee
K
Kenneth couple ie
6
Pros:

Breakfast was good location was excellent.

Cons:

Hotel was dated needs a good freshen up.

2026-06-17 via Nuitee
D
Debbie Whelan solo_traveller ie
10
2026-06-16 via Nuitee
A
Aleisha Roberts extended_group dm
7
Good basecamp
Pros:

Room was decent. Clean and comfortable enough. The location can't be beat though, walking distance from Eyre Square - very close to pick up for bus tours to aran islands and cliffs of moher.

Cons:

I wouldn't say the room was *nice*. there were seagulls (and their droppings) right outside our window many mornings. the room itself was fine though. if you're just looking for a comfortable spot to sleep while exploring Galway for most of the day, this is a good option.

2026-06-16 via Nuitee
K
Klaus extended_group at
6
2026-06-16 via Nuitee
C
Charlene couple ie
4
Cons:

The water was freezing couldn’t take a shower. The staff were very rude.

2026-06-16 via Nuitee
M
Mary extended_group ie
8
Loved it
Pros:

Very central

Cons:

No car park

2026-06-15 via Nuitee
K
Katarzyna Navarro Mantari solo_traveller pl
10
2026-06-15 via Nuitee