Imperial Hotel Galway

Hotels
8.2 (6441 reviews)
Eyre Square , Galway , ie

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.66
Multiple mentions of dirty rooms and cleanliness issues.
Service
9.13
Staff were described as lovely, helpful, and pleasant.
Location
9.67
Consistently praised as perfect and fantastic.
Room Quality
7.62
Complaints about comfort of beds and noise levels.
Amenities
8.65
Decent amenities, but lacked some basics like bottled water.
Value for Money
8.11
Mixed feedback regarding food quality and experiences.
Food and Beverage
7.16
Breakfast complaints noted, with inconsistent quality.
Overall Experience
8.63
Overall experience positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:28

Property Description

Central Location and Comfortable Stay
Located at Eyre Square, the Imperial Hotel in Galway offers a warm and comfortable stay in the city center. Close to Galway University NUIG and transportation hubs, it's the perfect base for exploring the city.

Convenient Parking and Nearby Amenities
Take advantage of off-site parking at a discounted rate in the nearby Hynes Yard Car Park. With Corrib Shopping Centre next door and a taxi rank outside, everything you need is within reach during your stay.

Relaxing Lounge and Outdoor Patio
Unwind in the informal residents lounge or enjoy the sunny days on the outdoor patio. With spacious rooms and modern decor, the Imperial Hotel ensures a relaxing and enjoyable experience for all guests.

Book your stay at the Imperial Hotel in Galway for a memorable and convenient experience.

Important information:

Public parking lot used my Imperial Hotel Galway is HYNES YARD CAR PARK, Merchants RoadGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GWY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 6441 reviews
Cleanliness: 6.66
Service: 9.13
Location: 9.67
Room Quality: 7.62
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 7.16
Overall Experience: 8.63
T
Tracey solo_traveller ie
8
Cons:

No car park

2026-07-25 via Nuitee
S
Sarah-Jane solo_traveller ie
8
Pros:

Location was great as it was centrally located. The staff were lovely and the hotel was clean.

Cons:

Parking off site was a bit inconvenient as its approx a 7 minute walk and we had a small baby. Otherwise a great stay.

2026-07-25 via Nuitee
P
Paul family_with_children gb
8
Pros:

Good location and very spacious room.

Cons:

Parking is a fair distance from the hotel.

2026-07-25 via Nuitee
M
Martina couple it
8
2026-07-25 via Nuitee
A
Aoife couple ie
10
Great
Pros:

Lovely staff and a really nice room. Great location beside Eyre square. Would recommend to anyone. Will stay again

Cons:

Nothing to dislike

2026-07-25 via Nuitee
A
Aoife couple ie
1
Cons:

I would never stay in this hotel again. I was absolutely embarrassed. as I entered the hotel to check in I wasn’t welcomed with a smile or a hello. The receptionist got straight to the point and asked for a deposit for my partner and myself. Which we gave the 50e each, as taught was the normal for this hotel even though we were never asked in any other hotel before. As we checked out and had to wait for someone to check our room to get out deposit back. About 7/8 people checked out in that time as we were waiting and no one else asked for a deposit back! We were the only ones who were waiting for a deposit back! We felt completely embrassed and discriminated in this hotel. The room itself was moderate and the bathroom smelt like mould. There was all cobwebs around the window in the room. A stain on the sheets. Walking to the room itself in the corridors was an awful musty smell. Never again would I stay here for how I felt from the receptionist! Total embrassment ment and discrimination.

2026-07-25 via Nuitee
A
Angela solo_traveller ie
10
Pros:

The location was soo convnient.

2026-07-24 via Nuitee
E
Ella couple ie
8
2026-07-24 via Nuitee
A
Amy solo_traveller ie
1
Pros:

Bed was comfy and hotel in perfect location

Cons:

The room was dark very little light and had a hole in the carpet no water for kettle crack on plate at breakfast manager wasnt helpful breakfast area was dark overall wont be back

2026-07-24 via Nuitee
N
Noeleen solo_traveller ie
8
2026-07-23 via Nuitee
V
Vidal solo_traveller pt
7
2026-07-23 via Nuitee
S
Samantha couple ie
10
A good spot , right at Ayre Square, staff are very accommodating,
Pros:

Location

Cons:

Nothing

2026-07-23 via Nuitee
J
Joan extended_group gb
8
2026-07-23 via Nuitee
J
Jean solo_traveller ie
5
Pros:

Staff friendly and courteous

Cons:

Room very stale and smelt of stale smoke

2026-07-22 via Nuitee
D
David solo_traveller ie
9
2026-07-22 via Nuitee
L
Lynch couple us
5
Will not go back
Pros:

Location and room good.

Cons:

The noise levels during the night was ridiculous - banging doors all night - we got no sleep. Water pressure in shower was awful.

2026-07-21 via Nuitee
E
Elliott couple ca
8
2026-07-21 via Nuitee
F
Fadzi solo_traveller gb
8
Pros:

Its location is super since it is within the city centre

Cons:

The location of the car park
Although there is nothing morw they can do to have a car park right at the same vicinity with the hoteĺ

2026-07-20 via Nuitee
C
Chrissie-Tina solo_traveller ie
8
Pros:

Lovely relaxed atmosphere
In the heart of the city. Lovely staff.

2026-07-20 via Nuitee
D
Delphine extended_group fr
7
2026-07-19 via Nuitee