Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness concerns
High prices for some services

Categories

Cleanliness
7.69
Concerns about cleanliness and dated furniture were raised in multiple reviews.
Service
9.16
Many reviews appreciated the friendly and helpful staff.
Location
9.2
Numerous guests highlighted the excellent location of the hotel.
Room Quality
7.65
Feedback indicated issues with room conditions, such as noise and outdated facilities.
Amenities
8.18
Some amenities were lacking like air conditioning and complimentary items.
Value for Money
7.64
Guests felt some aspects were overpriced given the quality of services and amenities.
Food and Beverage
8.19
Breakfast quality was praised, though some guests mentioned high costs.
Overall Experience
8.66
Reflects a generally positive experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:14

Property Description

Luxurious Accommodation in The Hague City Centre

Sophisticated Accommodation: Novotel Den Haag City Centre offers tasteful rooms in the Haagse Passage shopping arcade. Enjoy 24-hour room service for a comfortable stay.

City-Centric Elegance: Situated opposite the Binnenhof, this 4-star hotel boasts city views and modern amenities like WiFi. Indulge in international cuisine at Gallery61 and unwind at the cozy bar.

Convenient Facilities: Benefit from private parking, meeting rooms, and complimentary access to fitness facilities. With museums and shopping nearby, it's the perfect spot for a leisurely getaway.

Book your stay now at Novotel Den Haag City Centre for a luxurious experience in the heart of The Hague.

Important information:

Please note that limited private parking is possible on site and is subject to availability. The maximum height to access the parking place is 5.7 feet.

Nearby, there are private parking options, subject to availability.

The property does not accept cash as a method of payment (card only).

Please note that guests are required to present the credit card used to make the booking upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that breakfast is available free of charge for up to 2 children aged 16 or younger. They will be staying on a sofa bed, which will be used as an extra bed.

Please note that the hotel does not have any ground-floor rooms available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3393 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
D
Duman • family_with_children • tr
10
2026-03-20 • via Nuitee
T
tessa • family_with_children • nl
9
2026-03-20 • via Nuitee
S
Susanne • couple • cw
8
Good stay
Pros:

The location; service

Cons:

In the room there needs to be a hook to hang up jacket and in barhroom a hook for pyamas

2026-03-19 • via Nuitee
M
Michael • couple • de
10
2026-03-19 • via Nuitee
F
Fatos • family_with_children • al
10
Pros:

Everything, location i particular.

Cons:

N/A

2026-03-19 • via Nuitee
T
tuğba • family_with_children • tr
9
2026-03-18 • via Nuitee
T
tuğba • family_with_children • tr
9
Pros:

Kahvaltı çok güzel.Konum çok iyi.

Cons:

Aile için ekstra yatak açılınca oda küçük.

2026-03-18 • via Nuitee
T
Tom • extended_group • nl
8
Pros:

Het zag er schoon uit en de badkamer en toilet leken net vervangen.

Cons:

Uitstraling bij binnenkomst kan beter

2026-03-17 • via Nuitee
G
Gibney • family_with_children • us
10
Pros:

The staff were amazing, professional, and helpful for first-time visitors. So welcoming!

Cons:

All great!

2026-03-17 • via Nuitee
A
Alicja • solo_traveller • pl
8
2026-03-16 • via Nuitee
M
Michal • extended_group • sk
10
2026-03-16 • via Nuitee
K
kevin • family_with_children • be
9
Pros:

Onze zoon kwam 10 Jaar zondag ... Vlaggetjes en taartjes aan de ontbijttafel !! Prachtig van het personeel 🫶🫶🫶

Cons:

Niets , alles en iedereen super vriendelijk

2026-03-16 • via Nuitee
J
Jo • solo_traveller • be
9
2026-03-16 • via Nuitee
F
Fokje • family_with_children • nl
8
Pros:

Wij waren hier tijdens de CPCrun. We mochten uurtje later uitchecken om nog in de kamer te kunnen douchen en omkleden. Ze boden zelfs aan om gebruik te maken van de fitnessruimte nadat we waren uitgecheckt. Superservice!

2026-03-16 • via Nuitee
A
Antonis P • couple • gr
9
2026-03-15 • via Nuitee
A
Ayuel • solo_traveller • nl
9
2026-03-13 • via Nuitee
S
Steffi larley • family_with_children • de
10
2026-03-09 • via Nuitee
D
David • family_with_children • gb
9
Excellent Stay
Pros:

Excellent location, good value for a high quality hotel and very helpful staff

2026-03-08 • via Nuitee
P
Pablo • family_with_children • es
10
2026-03-08 • via Nuitee
K
kaddouri • family_with_children • ma
10
2026-03-06 • via Nuitee