Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness concerns
High prices for some services

Categories

Cleanliness
7.69
Concerns about cleanliness and dated furniture were raised in multiple reviews.
Service
9.16
Many reviews appreciated the friendly and helpful staff.
Location
9.2
Numerous guests highlighted the excellent location of the hotel.
Room Quality
7.65
Feedback indicated issues with room conditions, such as noise and outdated facilities.
Amenities
8.18
Some amenities were lacking like air conditioning and complimentary items.
Value for Money
7.64
Guests felt some aspects were overpriced given the quality of services and amenities.
Food and Beverage
8.19
Breakfast quality was praised, though some guests mentioned high costs.
Overall Experience
8.66
Reflects a generally positive experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:14

Property Description

Luxurious Accommodation in The Hague City Centre

Sophisticated Accommodation: Novotel Den Haag City Centre offers tasteful rooms in the Haagse Passage shopping arcade. Enjoy 24-hour room service for a comfortable stay.

City-Centric Elegance: Situated opposite the Binnenhof, this 4-star hotel boasts city views and modern amenities like WiFi. Indulge in international cuisine at Gallery61 and unwind at the cozy bar.

Convenient Facilities: Benefit from private parking, meeting rooms, and complimentary access to fitness facilities. With museums and shopping nearby, it's the perfect spot for a leisurely getaway.

Book your stay now at Novotel Den Haag City Centre for a luxurious experience in the heart of The Hague.

Important information:

Please note that limited private parking is possible on site and is subject to availability. The maximum height to access the parking place is 5.7 feet.

Nearby, there are private parking options, subject to availability.

The property does not accept cash as a method of payment (card only).

Please note that guests are required to present the credit card used to make the booking upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that breakfast is available free of charge for up to 2 children aged 16 or younger. They will be staying on a sofa bed, which will be used as an extra bed.

Please note that the hotel does not have any ground-floor rooms available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3560 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
R
Radjan • extended_group • bq
7
2026-07-25 • via Nuitee
S
Saskia • couple • us
7
Pros:

Great location, very nice staff, and the air conditioning was awesome!

Cons:

There was a very wet spot on the carpet when we arrived, and it was a bit dusty.

2026-07-25 • via Nuitee
A
Ana Maria • solo_traveller • pt
9
Pros:

A localização era muito boa.

2026-07-25 • via Nuitee
N
Nadine • family_with_children • de
7
Zentral mit Abstriche
Pros:

Die Unterkunft liegt sehr zentral, direkt an einer historischen Einkaufspassage. Die Zimmer sind sauber. Das Personal freundlich und das Frühstück ist lecker.

Cons:

Das Hotel ist etwas in die Jahre gekommen. Die Zimmer sind ziemlich klein. Kein Kühlschrank auf dem Zimmer.

2026-07-25 • via Nuitee
D
Donders • extended_group • nl
4
2026-07-25 • via Nuitee
R
Radjan • couple • bq
7
2026-07-25 • via Nuitee
M
Mohammed • solo_traveller • de
6
2026-07-24 • via Nuitee
T
Thura • family_with_children • nl
8
Ideaal! Prima aan te raden voor een weekendje Den-Haag/Scheveningen
Pros:

Echt IDEAAL dat de wc en badkamer gescheiden zijn. Dat zie je niet vaak in een hotel en dat vind ik toch wel heel erg prettig! We waren met z'n drieën en de slaapbank was al uitgeklapt en opgemaakt. Echt helemaal top!

Cons:

Kan me niet per se iets bedenken, het uitzicht viel voor ons een beetje tegen (het raam keek uit op een overdekte passage) maar goed, we waren er praktisch gezien ook alleen maar om te slapen. Geen spelbreker dus in mijn opinie :)

2026-07-24 • via Nuitee
R
Rawa • solo_traveller • de
7
2026-07-22 • via Nuitee
R
REGIANE • solo_traveller • br
1
Pros:

Nada.

Cons:

Limpeza ruim, cofre não funcionou e fomos furtados

2026-07-21 • via Nuitee
E
Emin Hovasapyan • solo_traveller • nl
10
Pros:

👍Perfect

Cons:

Was alles goed

2026-07-21 • via Nuitee
A
Amin • family_with_children • jo
10
Best hotel
Pros:

Everything, location, staff, facilities and kid friendly

Cons:

Nothing

2026-07-20 • via Nuitee
D
Dhira • family_with_children • de
8
2026-07-20 • via Nuitee
A
Amin • family_with_children • jo
10
Friendly staff
Pros:

Friendly and great staff

Cons:

Nothing

2026-07-20 • via Nuitee
L
Larionova • family_with_children • lu
8
2026-07-20 • via Nuitee
C
Carla • solo_traveller • pt
8
2026-07-20 • via Nuitee
W
Wadie • solo_traveller • de
9
Thanks :-)
Pros:

The hotel is clean, comfortable and in a good location.
The staff are friendly and attentive, reliable and professional.
All in all, a wonderful holiday in a lovely hotel.
Thank you for everything.

Cons:

There’s nothing we didn’t like.

2026-07-19 • via Nuitee
A
Armand • solo_traveller • nl
8
2026-07-18 • via Nuitee
B
Beena Sudin • extended_group • dk
9
2026-07-18 • via Nuitee
S
samir • couple • de
9
Top Lage. Nettes personal. Sehr hilfreich. 👍
Pros:

Die Lage

Cons:

Der Eingang im Zimmer etwas zu eng beim rein und raus gehen.

2026-07-18 • via Nuitee