Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness concerns
High prices for some services

Categories

Cleanliness
7.69
Concerns about cleanliness and dated furniture were raised in multiple reviews.
Service
9.16
Many reviews appreciated the friendly and helpful staff.
Location
9.2
Numerous guests highlighted the excellent location of the hotel.
Room Quality
7.65
Feedback indicated issues with room conditions, such as noise and outdated facilities.
Amenities
8.18
Some amenities were lacking like air conditioning and complimentary items.
Value for Money
7.64
Guests felt some aspects were overpriced given the quality of services and amenities.
Food and Beverage
8.19
Breakfast quality was praised, though some guests mentioned high costs.
Overall Experience
8.66
Reflects a generally positive experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:14

Property Description

Luxurious Accommodation in The Hague City Centre

Sophisticated Accommodation: Novotel Den Haag City Centre offers tasteful rooms in the Haagse Passage shopping arcade. Enjoy 24-hour room service for a comfortable stay.

City-Centric Elegance: Situated opposite the Binnenhof, this 4-star hotel boasts city views and modern amenities like WiFi. Indulge in international cuisine at Gallery61 and unwind at the cozy bar.

Convenient Facilities: Benefit from private parking, meeting rooms, and complimentary access to fitness facilities. With museums and shopping nearby, it's the perfect spot for a leisurely getaway.

Book your stay now at Novotel Den Haag City Centre for a luxurious experience in the heart of The Hague.

Important information:

Please note that limited private parking is possible on site and is subject to availability. The maximum height to access the parking place is 5.7 ft.
Nearby there are private possibilities to park subject to availability.

Please note that electric, hybrid and LPG cars are not allowed in the car park.

The property does not accept cash as a method of payment (card only).

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that for a maximum of 2 children up to 16 years old, breakfast is available free of charge. They will be staying on a sofa bed which will be used as extra bed.

Please note that the hotel does not have any ground floor rooms available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3369 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
K
kaddouri • family_with_children • ma
10
2026-03-06 • via Nuitee
K
kaddouri • family_with_children • ma
10
2026-03-06 • via Nuitee
T
Tibisai • solo_traveller • bq
9
2026-03-03 • via Nuitee
C
CRISTINA • family_with_children • ro
10
Pros:

The hotel has an excellent location, right in the heart of the city. It was very convenient for exploring the area.
The room was clean and spacious enough for a comfortable stay.
Overall, we were very satisfied and would gladly stay here again.

Cons:

N/A

2026-03-03 • via Nuitee
E
Erna • family_with_children • nl
10
Pros:

De personeel is heel vriendelijk en het eten

Cons:

Niet

2026-03-03 • via Nuitee
A
Amdincer • solo_traveller • tr
4
Huge embarrassment
Pros:

Location

Cons:

It was unacceptable for a 4-star hotel with Novotel quality to have complimentary water in the room, no slippers (which were even charged for), and no refrigerator.

2026-03-02 • via Nuitee
C
clementina • family_with_children • cw
5
2026-03-01 • via Nuitee
M
Magali • extended_group • fr
9
Pros:

Chambre propre, personnel accueillant, emplacement en centre ville.

Cons:

Nous aurions du profiter du parking de l'hôtel surement moins cher que le parking sous terrain situé à quelques minutes et qui nous a couté 91 euros pour la nuit.

2026-03-01 • via Nuitee
A
Adeline • family_with_children • fr
8
2026-02-27 • via Nuitee
E
Eileen • family_with_children • nl
9
Pros:

Friendly and extremely helpful staff.
Very clean.

Cons:

There was nothing I didn't like.

2026-02-27 • via Nuitee
L
Lindsey • couple • nl
8
2026-02-26 • via Nuitee
D
Dionysos81 • family_with_children • de
8
2026-02-26 • via Nuitee
X
xiaoqian • family_with_children • cn
10
Pros:

旁边就是购物街，什么都有，去哪里都不远，不过海牙本身也不大。这家旅馆可能是连锁式，相当规范，干净。厕所和浴室分离，比较好，相互不会影响。

Cons:

浴室无法上锁，有点尴尬。提供的床单有明显的洗不掉的污渍

2026-02-25 • via Nuitee
D
Dion • couple • nl
8
2026-02-25 • via Nuitee
M
Matyas • family_with_children • hu
8
2026-02-24 • via Nuitee
R
Rashid • couple • az
8
2026-02-23 • via Nuitee
V
Valerii • extended_group • de
10
2026-02-22 • via Nuitee
R
RonaldT. • family_with_children • de
8
2026-02-22 • via Nuitee
I
Iva • extended_group • cz
10
2026-02-22 • via Nuitee
K
Kamilė • extended_group • lt
10
2026-02-22 • via Nuitee