Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness concerns
High prices for some services

Categories

Cleanliness
7.69
Concerns about cleanliness and dated furniture were raised in multiple reviews.
Service
9.16
Many reviews appreciated the friendly and helpful staff.
Location
9.2
Numerous guests highlighted the excellent location of the hotel.
Room Quality
7.65
Feedback indicated issues with room conditions, such as noise and outdated facilities.
Amenities
8.18
Some amenities were lacking like air conditioning and complimentary items.
Value for Money
7.64
Guests felt some aspects were overpriced given the quality of services and amenities.
Food and Beverage
8.19
Breakfast quality was praised, though some guests mentioned high costs.
Overall Experience
8.66
Reflects a generally positive experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:14

Property Description

Luxurious Accommodation in The Hague City Centre

Sophisticated Accommodation: Novotel Den Haag City Centre offers tasteful rooms in the Haagse Passage shopping arcade. Enjoy 24-hour room service for a comfortable stay.

City-Centric Elegance: Situated opposite the Binnenhof, this 4-star hotel boasts city views and modern amenities like WiFi. Indulge in international cuisine at Gallery61 and unwind at the cozy bar.

Convenient Facilities: Benefit from private parking, meeting rooms, and complimentary access to fitness facilities. With museums and shopping nearby, it's the perfect spot for a leisurely getaway.

Book your stay now at Novotel Den Haag City Centre for a luxurious experience in the heart of The Hague.

Important information:

Please note that limited private parking is possible on site and is subject to availability. The maximum height to access the parking place is 5.7 feet.

Nearby, there are private parking options, subject to availability.

The property does not accept cash as a method of payment (card only).

Please note that guests are required to present the credit card used to make the booking upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that breakfast is available free of charge for up to 2 children aged 16 or younger. They will be staying on a sofa bed, which will be used as an extra bed.

Please note that the hotel does not have any ground-floor rooms available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.3
Based on 3665 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
A
alessandra • solo_traveller • it
10
Pros:

Ottimo hotel in centro, colazione buona e abbondante, staff gentile

2026-08-29 • via Nuitee
I
Iva • couple • de
1
2026-08-28 • via Nuitee
L
L.A.M. Dijkmans • solo_traveller • nl
8
2026-08-28 • via Nuitee
A
angela • solo_traveller • be
8
2026-08-28 • via Nuitee
A
Annemarie • family_with_children • gb
10
Perfectly located hotel stay
Pros:

Location was brilliant. Staff were friendly, spoke great English and provided additional assistance whenever needed.

2026-08-27 • via Nuitee
A
Awa • solo_traveller • be
10
RAS
Pros:

Tout !!!sauf la clime qui ne fonctionnait pas

Cons:

La chambre était trop chaude et la clime ne fonctionnait pas .avec la gentillesse des femmes de chambre , nous avons reçu un petit ventilateur.

2026-08-27 • via Nuitee
A
andronikos • solo_traveller • cy
9
2026-08-27 • via Nuitee
M
Meike • family_with_children • nl
5
Voor 4 sterren had ik het iets netter verwacht.
Cons:

Het had iets schoner gekund. Er waren zelfs teennagels naast het bed op de grond...iets tegen de muur, dus daar werd niet gepoetst denk ik.
Ontbijt was heel onrustig door het best lawaaiige opruimen constant. Zou ook iets minder prominent kunnen denk ik. En waren geen mokken en ook het eten zag snel best chaotisch uit...werd niet zo in de gaten gehouden.

2026-08-26 • via Nuitee
B
BELEN • family_with_children • es
10
Muy cómodo y bien ubicado
Pros:

La ubicación es inmejorable
La habitación y las camas muy cómodas

2026-08-26 • via Nuitee
P
Petr • family_with_children • cz
7
Pros:

Poloha hotelu v blizkosti centra. Hotel je uvnitr krasne zastresene pasaze

Cons:

Prave ta pasaz je problem, protoze z pasaze se rano ozyval strasny hluk! Taky neodtekala voda ve sprse a elektro zasuvky nedrzely ve zdi, takze byly nebezpecne

2026-08-26 • via Nuitee
T
THI THU • family_with_children • de
8
2026-08-25 • via Nuitee
O
Oskar • extended_group • pl
7
Dobra lokalizacja w centrum miasta
Pros:

Świetna lokalizacja

Cons:

Brak minilodówki w pokoju oraz brak wody pitnej.

2026-08-25 • via Nuitee
H
Henar • couple • sr
7
2026-08-25 • via Nuitee
A
Arindam • extended_group • in
8
Goid place to stay
Pros:

Goos hotel but rooms are not big. Location is excellent.

Cons:

Toilet is very small

2026-08-24 • via Nuitee
A
Alexandra • family_with_children • de
8
2026-08-22 • via Nuitee
S
Stefano • couple • it
8
2026-08-21 • via Nuitee
S
Svitlana • family_with_children • de
9
Pros:

Отличное местоположение, любезный персонал, удобный номер, бесплатное хранение багажа после выселения.

Cons:

Кондиционер в номере очень сильно шумит.

2026-08-21 • via Nuitee
H
Hassan • solo_traveller • de
8
2026-08-21 • via Nuitee
W
Willeke • family_with_children • nl
9
Omdat dit ws mijn laatste uitstapje was met mijn dochter,ik ben ernstig ziek,ben ik blij dat ik voor
Pros:

Ik had een aangepaste kamer omdat ik in een rolstoel zit,alles was goed geregeld,zelfs een automatische deuropener

Cons:

Ontbijt hebben we niet gedaan,dat vonden we echt te duur.

2026-08-20 • via Nuitee
M
Marie-Chantal • solo_traveller • fr
9
2026-08-20 • via Nuitee