Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness concerns
High prices for some services

Categories

Cleanliness
7.69
Concerns about cleanliness and dated furniture were raised in multiple reviews.
Service
9.16
Many reviews appreciated the friendly and helpful staff.
Location
9.2
Numerous guests highlighted the excellent location of the hotel.
Room Quality
7.65
Feedback indicated issues with room conditions, such as noise and outdated facilities.
Amenities
8.18
Some amenities were lacking like air conditioning and complimentary items.
Value for Money
7.64
Guests felt some aspects were overpriced given the quality of services and amenities.
Food and Beverage
8.19
Breakfast quality was praised, though some guests mentioned high costs.
Overall Experience
8.66
Reflects a generally positive experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:14

Property Description

Luxurious Accommodation in The Hague City Centre

Sophisticated Accommodation: Novotel Den Haag City Centre offers tasteful rooms in the Haagse Passage shopping arcade. Enjoy 24-hour room service for a comfortable stay.

City-Centric Elegance: Situated opposite the Binnenhof, this 4-star hotel boasts city views and modern amenities like WiFi. Indulge in international cuisine at Gallery61 and unwind at the cozy bar.

Convenient Facilities: Benefit from private parking, meeting rooms, and complimentary access to fitness facilities. With museums and shopping nearby, it's the perfect spot for a leisurely getaway.

Book your stay now at Novotel Den Haag City Centre for a luxurious experience in the heart of The Hague.

Important information:

Please note that limited private parking is possible on site and is subject to availability. The maximum height to access the parking place is 5.7 feet.

Nearby, there are private parking options, subject to availability.

The property does not accept cash as a method of payment (card only).

Please note that guests are required to present the credit card used to make the booking upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that breakfast is available free of charge for up to 2 children aged 16 or younger. They will be staying on a sofa bed, which will be used as an extra bed.

Please note that the hotel does not have any ground-floor rooms available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3393 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
H
Hajduk • solo_traveller • de
8
2026-04-18 • via Nuitee
E
elena • solo_traveller • ro
9
Pros:

Locatie excelenta!

Cons:

Baia care e practic in camera

2026-04-17 • via Nuitee
N
Naser • family_with_children • kw
10
2026-04-16 • via Nuitee
B
Brent • solo_traveller • ie
10
Pros:

Excellent location and Excellent staff

Cons:

Nothing to dislike

2026-04-15 • via Nuitee
T
Travelcarib • solo_traveller • bq
8
2026-04-15 • via Nuitee
A
Andrii • solo_traveller • ua
10
2026-04-15 • via Nuitee
B
Buscemi • solo_traveller • de
10
Pros:

Das Sofabett für unseren großen könnte größer sein, aber sonst alles top. Sehr gute Lage

2026-04-13 • via Nuitee
S
Simona • extended_group • ro
10
A fost foarte plăcut
Pros:

Localizarea, curățenia, personalul amabil

Cons:

N/a

2026-04-13 • via Nuitee
P
Patricia • family_with_children • lu
10
2026-04-13 • via Nuitee
V
Vincent • family_with_children • fr
8
Pros:

Le petit déjeuner est excellent...

Cons:

Manque un petit frigo en chambre...

2026-04-13 • via Nuitee
M
M.P. • solo_traveller • nl
7
2026-04-10 • via Nuitee
E
Edith • solo_traveller • be
9
Pros:

Super vriendenlijk personeel en heerlijk ontbijt

Cons:

Niets

2026-04-10 • via Nuitee
G
gade • extended_group • de
8
It was very nice
Pros:

Location

2026-04-09 • via Nuitee
M
Maja • family_with_children • hr
10
Pros:

everything was fine, perfect location, great breakfast

2026-04-09 • via Nuitee
M
Marie • extended_group • be
9
Un séjour agréable dans un hôtel conforme à mes attentes.
Pros:

L'hôtel est très bien situé, au centre-ville et près de la gare. La chambre était propre, moderne et spacieuse. Le buffet petit-déjeuner était d'un bon rapport qualité-prix.

Cons:

J'aurais aimé que le lit 2 places soit plus grand (je pense que c'était un lit d'1m60) ou qu'il y ait deux lits d'une personne dans la chambre. Il faisait aussi trop chaud dans la chambre et il n'était pas possible de réduire la température autrement qu'en ouvrant la fenêtre, ce qui n'est pas idéal pour le bruit, la nuit, au centre-ville.

2026-04-07 • via Nuitee
S
Sokal • family_with_children • de
10
2026-04-07 • via Nuitee
靳 • family_with_children • tw
6
Pros:

The location is good,
The breakfast is good

Cons:

Can hear the noise from outside,
I Feel dizzy It might be under the dome.

2026-04-06 • via Nuitee
P
Paola • family_with_children • no
9
Nice location, family friendly
Pros:

Very good location, it was easy to go around, museums, and interest sites were walking distance

Cons:

The room would feel warm during the night

2026-04-06 • via Nuitee
I
Iryna • family_with_children • nl
9
Pros:

Хорошее расположение , все в пешей доступности . Соотношение цены и качества , нет скрытых дополнительных платежей . Чистота . Хорошие окна , в номере тихо , с учетом того , что окна выходили на центральную улицу .

Cons:

В ванной не работал слив , пора заменить фурнитуру .

2026-04-05 • via Nuitee
P
Patricia • family_with_children • ie
10
2026-04-05 • via Nuitee