Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness concerns
High prices for some services

Categories

Cleanliness
7.69
Concerns about cleanliness and dated furniture were raised in multiple reviews.
Service
9.16
Many reviews appreciated the friendly and helpful staff.
Location
9.2
Numerous guests highlighted the excellent location of the hotel.
Room Quality
7.65
Feedback indicated issues with room conditions, such as noise and outdated facilities.
Amenities
8.18
Some amenities were lacking like air conditioning and complimentary items.
Value for Money
7.64
Guests felt some aspects were overpriced given the quality of services and amenities.
Food and Beverage
8.19
Breakfast quality was praised, though some guests mentioned high costs.
Overall Experience
8.66
Reflects a generally positive experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:14

Property Description

Luxurious Accommodation in The Hague City Centre

Sophisticated Accommodation: Novotel Den Haag City Centre offers tasteful rooms in the Haagse Passage shopping arcade. Enjoy 24-hour room service for a comfortable stay.

City-Centric Elegance: Situated opposite the Binnenhof, this 4-star hotel boasts city views and modern amenities like WiFi. Indulge in international cuisine at Gallery61 and unwind at the cozy bar.

Convenient Facilities: Benefit from private parking, meeting rooms, and complimentary access to fitness facilities. With museums and shopping nearby, it's the perfect spot for a leisurely getaway.

Book your stay now at Novotel Den Haag City Centre for a luxurious experience in the heart of The Hague.

Important information:

Please note that limited private parking is possible on site and is subject to availability. The maximum height to access the parking place is 5.7 feet.

Nearby, there are private parking options, subject to availability.

The property does not accept cash as a method of payment (card only).

Please note that guests are required to present the credit card used to make the booking upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that breakfast is available free of charge for up to 2 children aged 16 or younger. They will be staying on a sofa bed, which will be used as an extra bed.

Please note that the hotel does not have any ground-floor rooms available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3505 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
H
Hüseyin • family_with_children • cy
8
2026-05-30 • via Nuitee
A
Aepli • couple • ch
8
Alles ok.
Pros:

Die Lage ist sehr praktisch!

Cons:

-----------------------------------------

2026-05-30 • via Nuitee
K
Kyriacos • solo_traveller • cy
8
Pros:

Πολυ καλη τοποθεσια. Καθαρο ξενοδοχειο,, εξυπηρετικο προσωπικο., ανετο δωματιο

Cons:

Η λεκανη του νιπτηρα απο το στομιο της βρυσης απεχει λιγοτερο απο 10cm, καθολου λειτουργικο.Η τουαλετα ειναι ξεχωριστη, οποταν η πλυση χεριων ειναι προβληματικη. Δεν υπαρχει ψυγειακι. Για την τιμη που πληρωσαμε ειναι πολυ αρνητικο να μην υπαρχει.

2026-05-29 • via Nuitee
R
Rhea • extended_group • gb
10
Very helpful staff
Pros:

It was in the city centre. Staff were very friendly and accomodating. We did not have a fridge but they allowed us to use their fridge to keep my daughter’s medications. Thank you to the 2 female staff in the reception who helped us.

Cons:

The toilet was separate from the shower area.

2026-05-29 • via Nuitee
A
Adelina • solo_traveller • de
10
Pros:

Super Lage, sehr kinderfreundlich

2026-05-29 • via Nuitee
T
Takuro • extended_group • jp
9
アクセス最高
Pros:

街の中心地にある。部屋は広くて清潔。朝食ビュッフェも良かった。

Cons:

部屋に冷蔵庫がない。

2026-05-28 • via Nuitee
M
MAGDALENA • family_with_children • pl
9
2026-05-28 • via Nuitee
S
Stefano • solo_traveller • it
9
Excellent value for money in the Hague city centre
Pros:

Excellent location, very good value for money

Cons:

NA

2026-05-27 • via Nuitee
T
Thais • solo_traveller • br
10
Pros:

Hotel excelente, café da manhã incrível.

2026-05-26 • via Nuitee
R
Ramin • couple • de
10
2026-05-26 • via Nuitee
D
Dagmar • family_with_children • de
8
2026-05-25 • via Nuitee
A
Askarov • couple • nl
7
Pros:

Het was schoon en mooi

Cons:

De kussens en het matras zijn helemaal niet comfortabel.

2026-05-24 • via Nuitee
H
Hindra Irawan • family_with_children • id
7
More than adequate place to rest and sleep, not too keen on staying in the room for long.
Pros:

Location is best

Cons:

No view out of the room

2026-05-21 • via Nuitee
S
Sasha • solo_traveller • nl
9
2026-05-20 • via Nuitee
L
Layla • solo_traveller • nl
9
2026-05-20 • via Nuitee
R
Rosemary • extended_group • gb
9
Good central ideal for short stays
Pros:

Well equipped

Cons:

Nothing

2026-05-20 • via Nuitee
V
Virginie • family_with_children • fr
7
Bon séjour mais des points à améliorer
Pros:

La terrasse et l’espace

Cons:

Pas de personnel à l’arrivée et les fourmis dans le logement . Pas de bornes pour véhicules électriques alors que nous nous affirmons qu’il y en a

2026-05-19 • via Nuitee
U
Ulrich • family_with_children • de
8
2026-05-19 • via Nuitee
N
Nathalie • solo_traveller • de
10
2026-05-18 • via Nuitee
A
Aldona • family_with_children • de
5
Lokalizacja super, ale ciasno.
Pros:

Centralna lokalizacja, dobre śniadanie, miły wieczór w barze z muzyką live (piątek). Miła obsługa.

Cons:

Na początek- problem z parkingiem, który był pełny. Najbliższy wolny publiczny parking oddalony 800m od hotelu.
Nie polecam pokoju rodzinnego (dla 4 osób). Jest bardzo mały. Po rozłożeniu kanapy pokój zamienia się w pomieszczenie dla harcerzy. Trudno otworzyć jedną walizkę. Mała łazienka i toaleta osobno bez umywalki, śmietnika.
Pokój miał być gotowy o 15:00, realnie o 21:00 została przygotowana kanapa dla dzieci i doniesiono ręczniki.

2026-05-18 • via Nuitee