Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness concerns
High prices for some services

Categories

Cleanliness
7.69
Concerns about cleanliness and dated furniture were raised in multiple reviews.
Service
9.16
Many reviews appreciated the friendly and helpful staff.
Location
9.2
Numerous guests highlighted the excellent location of the hotel.
Room Quality
7.65
Feedback indicated issues with room conditions, such as noise and outdated facilities.
Amenities
8.18
Some amenities were lacking like air conditioning and complimentary items.
Value for Money
7.64
Guests felt some aspects were overpriced given the quality of services and amenities.
Food and Beverage
8.19
Breakfast quality was praised, though some guests mentioned high costs.
Overall Experience
8.66
Reflects a generally positive experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:14

Property Description

Luxurious Accommodation in The Hague City Centre

Sophisticated Accommodation: Novotel Den Haag City Centre offers tasteful rooms in the Haagse Passage shopping arcade. Enjoy 24-hour room service for a comfortable stay.

City-Centric Elegance: Situated opposite the Binnenhof, this 4-star hotel boasts city views and modern amenities like WiFi. Indulge in international cuisine at Gallery61 and unwind at the cozy bar.

Convenient Facilities: Benefit from private parking, meeting rooms, and complimentary access to fitness facilities. With museums and shopping nearby, it's the perfect spot for a leisurely getaway.

Book your stay now at Novotel Den Haag City Centre for a luxurious experience in the heart of The Hague.

Important information:

Please note that limited private parking is possible on site and is subject to availability. The maximum height to access the parking place is 5.7 feet.

Nearby, there are private parking options, subject to availability.

The property does not accept cash as a method of payment (card only).

Please note that guests are required to present the credit card used to make the booking upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that breakfast is available free of charge for up to 2 children aged 16 or younger. They will be staying on a sofa bed, which will be used as an extra bed.

Please note that the hotel does not have any ground-floor rooms available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 3463 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
P
Paul Horst • solo_traveller • mx
9
Pros:

La ubicación y la atención de un chico en el front desk.

Cons:

La atención de una chica a la hora del Check-in que no encontraba la reservación por nombre, apellido ni tampoco por ID de Booking.

Nos hizo regresar par de horas después ya que no era la hora del Check-in, al dejarle el equipaje, no nos dió comprobante alguno a diferencia de lo que ocurrió a la hora del Check-out, donde el chico de la recepción, se mostró todo diligente y amable.

2026-05-02 • via Nuitee
R
René • family_with_children • nl
9
Kijk niet verder en boek hier😊
Pros:

Super netjes

Cons:

Niks. Goed voor elkaar

2026-04-30 • via Nuitee
C
Casper • family_with_children • nl
9
2026-04-30 • via Nuitee
E
Edwin • family_with_children • nl
8
2026-04-29 • via Nuitee
R
Raul • solo_traveller • nl
10
Great location, confortable and friendly
Pros:

Fantastic location, right on the center. Easy accessibility to everything. Friendly staff, very enjoyable stay.

Cons:

The room had a small window. Not much of a view to the city

2026-04-28 • via Nuitee
D
Danique • extended_group • nl
8
2026-04-28 • via Nuitee
C
Christiaan • extended_group • be
8
2026-04-27 • via Nuitee
R
Ronca • solo_traveller • ch
9
2026-04-25 • via Nuitee
C
Clara • family_with_children • nl
8
Super
Pros:

Top locatie ontbijt was ook super

Cons:

Zou het niet weten

2026-04-25 • via Nuitee
J
Jin • couple • ca
9
Great stay.
Pros:

Location is excellent. Breakfast is great. People are very helpful.

Cons:

The toilet and bathroom are separate makes unnecessary use experiences.

2026-04-22 • via Nuitee
P
Pascal • family_with_children • ch
8
Toller Ausgangsort zur Erkundung der Stadt. Tolles Angebot im Restaurant und beim Frühstück.
2026-04-21 • via Nuitee
M
María Isabel • couple • co
10
2026-04-21 • via Nuitee
D
DENIS • family_with_children • fr
10
Je reviendrai
Pros:

Tout

2026-04-20 • via Nuitee
M
Marco • solo_traveller • it
8
2026-04-19 • via Nuitee
W
Willian • family_with_children • be
9
2026-04-19 • via Nuitee
H
Hajduk • solo_traveller • de
8
2026-04-18 • via Nuitee
E
elena • solo_traveller • ro
9
Pros:

Locatie excelenta!

Cons:

Baia care e practic in camera

2026-04-17 • via Nuitee
N
Naser • family_with_children • kw
10
2026-04-16 • via Nuitee
T
Travelcarib • solo_traveller • bq
8
2026-04-15 • via Nuitee
A
Andrii • solo_traveller • ua
10
2026-04-15 • via Nuitee