Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Small rooms
Noise issues

Categories

Cleanliness
6.25
The hotel had a care home vibe and looked tatty in places.
Service
9.25
The staff were very helpful and attentive, especially during events.
Location
8.25
General location was acceptable, but issues regarding noise were noted.
Room Quality
6.75
The smallest rooms ever with some complaints on coldness.
Amenities
8.25
Facilities at the spa were lovely, enhancing the stay.
Value for Money
7.75
Prices were fair for some amenities, though not for room quality.
Food and Beverage
9.25
The food was amazing; the Christmas dinner received high praise.
Overall Experience
8.25
Overall good experience despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:23

Property Description

Modern Bedrooms and Free Leisure Facilities
Mercure Manchester Norton Grange Hotel & Spa, only 8 miles from Manchester, offers spacious rooms with bath and shower. Enjoy complimentary leisure facilities including an 18-metre pool, outdoor hydrotherapy pool, thermal suite, and technogym.

Diverse Dining Options
Indulge in Grange Restaurant's formal dining experience with scenic views or opt for Pickwick Bistro's casual ambiance serving light meals and snacks.

Relaxing Beauty Treatments
Unwind in one of the 6 beauty treatment rooms available on-site. Perfect for a pampering session during your stay.

Experience comfort and luxury at Mercure Manchester Norton Grange Hotel & Spa. Book now for a delightful getaway.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

The restaurant is sometimes used for private functions at weekends. This may result in limited dining facilities in the Bistro area. Should you wish to dine at the hotel, please contact the hotel in advance to check the availability and to avoid disappointment.

Please note that the credit card used to book must be presented on arrival. All guests staying must be present at check-in. Guests wishing to pay by cash must provide a valid photo identification at check-in.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.This property is located in a busy area so guests might experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for £30 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2393 reviews
Cleanliness: 6.25
Service: 9.25
Location: 8.25
Room Quality: 6.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 9.25
Overall Experience: 8.25
8
832joanneb Couples Manchester, Greater Manchester, England
10
Wedding
Pros:

We honestly could not have asked for a more perfect wedding venue. Every single member of staff was amazing from start to finish — so caring, lovely and accommodating, with nothing ever being too much trouble.
The planning process was seamless, the timings throughout the day were flawless, and every finer detail was carefully thought through. The venue itself, the bridal suite, the ceremony/reception room completely exceeded our expectations and made our day feel so special.
A huge thank you to Charlotte, our wedding coordinator, who made everything absolutely perfect. Her attention to detail and support throughout made the whole experience stress-free and magical.
From the beautiful setup to the thoughtful little suprise touches, everything was simply perfect. We will never forget how special everyone made our wedding day feel.
So many guests said it was the best wedding ever!
Thank you again Charlotte.
From Mr & Mrs Brierley ♥️

2026-05-19 via Tripadvisor
S
Sally solo_traveller gb
8
2026-05-14 via Nuitee
D
Devenish solo_traveller gb
10
Pros:

Very good stay and comfortable

Cons:

not much i did not like

2026-05-13 via Nuitee
A
ABID couple gb
10
2026-05-12 via Nuitee
T
Tracy couple gb
8
2026-05-12 via Nuitee
K
karin couple gb
9
Would definitely stay here again
Pros:

It was exceptional value and very clean and comfortable, highly recommend

2026-05-12 via Nuitee
J
Jonathan solo_traveller gb
5
2026-05-11 via Nuitee
D
Debbie solo_traveller gb
10
Pros:

Staff were helpful & friendly, our room was clean and comfortable, breakfast was excellent,
The spa was great & clean

Cons:

Nothing

2026-05-11 via Nuitee
J
joanneaO1867RJ Family
10
Davies wedding
Pros:

We had our twilight wedding at the Mercure Norton Grange hotel, a short sweet ceremony and danced the night away, just amazing!

Myself and my girls stayed at the hotel the night before, we were made to feel very welcome from when we arrived.
The bridal suite is lovely and spacious, there was lots of room for 7 girls to get ready together in.
The food was really good, both during our wedding day and the restaurant for evening meal and breakfast.
We used the pool and thermal suite, all excellent.

Thank you to everyone at the Mercure Norton Grange hotel who helped to make our day perfect for us, the staff were all very friendly, the DJ was fab and kept everyone on the dance floor all night!

A special thank you to our wedding coordinator Charlotte, who was there to answer any questions throughout the planning process, making everything stress free. Charlotte really knows how to run the day and went above and beyond to make our day special 🩷

Thank you so so much for helping us have a pretty much perfect day!

2026-05-09 via Tripadvisor
A
Ana solo_traveller gb
7
2026-05-09 via Nuitee
F
F414UBwilliamh Family
10
Hartley wedding
Pros:

We had our wedding at Norton Grange last weekend and honestly it was perfect from start to finish. Charlotte, our wedding planner, was amazing the whole way through and made everything feel so easy and stress free. Nothing was too much trouble and she really went above and beyond to make sure our day was special.

The whole team at Norton Grange were brilliant. Every member of staff was friendly, helpful and made us feel really looked after all day. They genuinely made us feel special and helped make the day even better than we imagined.

The atmosphere was exactly what we wanted and all of our guests said how lovely the venue was. The DJ was also fantastic and kept everyone on the dance floor all night.

We honestly couldn’t have asked for a better place to get married. Thank you to everyone at Norton Grange for giving us such an unforgettable day!

2026-05-07 via Tripadvisor
K
kathryn solo_traveller gr
7
Hotel is well positioned for busses into Rochdale & Manchester
Pros:

the Spa was very good and the staff were friendly

Cons:

the cooked breakfast was always cold and one evening i was told there was no mashed potato available evem though most of the main meals revolved around ,mashed potato.

2026-05-06 via Nuitee
D
Dan couple gb
10
2026-05-06 via Nuitee
J
Jim J Davidson extended_group gb
9
2026-05-06 via Nuitee
S
Steven couple gb
8
Met all our needs for our short visit to see family.
Pros:

We have used this hotel on a number of occasions, for family functions, and for short stays. It is located very conveniently for the motorway network, and is close to family and friends (we have moved away from the area).

Cons:

No real problems.

2026-05-04 via Nuitee
C
Corinne solo_traveller gb
5
Family visit to see family
Pros:

Staff very friendly. Breakfast buffet was good. Enjoyed the swimming pool.

Cons:

Room quality was poor. Shower pressure terrible. Just a basic kettle. Really small bed. Dirty glasses left by the cleaners.

2026-05-04 via Nuitee
G
GTBatch solo_traveller gb
10
Pros:

The staff were very welcoming and helpful. The rooms were comfortable and clean and the breakfast was fantastic value for money.

2026-05-03 via Nuitee
C
Chris solo_traveller gb
7
Pros:

Spa was great.

Cons:

A fridge in the room is a massive plus point & should be standard in this day & age

2026-05-03 via Nuitee
A
Aleisha couple gb
10
2026-05-03 via Nuitee
J
jonnyf436 Family
10
Wedding Day
Pros:

My Husband and I had our wedding at this venue 28th March 2026 and we can honestly say it was the best of our lives. Charlotte Whittaker, our wedding coordinator, was absolutely fantastic from the moment we booked the wedding until the day of the wedding, thank you so much. Also a big shout out to Mo who looked after the wedding party the night before and on the day, nothing was too much trouble. They offer a warm, friendly and truly memorable experience and we would highly recommend this venue.

2026-05-02 via Tripadvisor