Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Small rooms
Noise issues

Categories

Cleanliness
6.25
The hotel had a care home vibe and looked tatty in places.
Service
9.25
The staff were very helpful and attentive, especially during events.
Location
8.25
General location was acceptable, but issues regarding noise were noted.
Room Quality
6.75
The smallest rooms ever with some complaints on coldness.
Amenities
8.25
Facilities at the spa were lovely, enhancing the stay.
Value for Money
7.75
Prices were fair for some amenities, though not for room quality.
Food and Beverage
9.25
The food was amazing; the Christmas dinner received high praise.
Overall Experience
8.25
Overall good experience despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:23

Property Description

Modern Bedrooms and Free Leisure Facilities
Mercure Manchester Norton Grange Hotel & Spa, only 8 miles from Manchester, offers spacious rooms with bath and shower. Enjoy complimentary leisure facilities including an 18-metre pool, outdoor hydrotherapy pool, thermal suite, and technogym.

Diverse Dining Options
Indulge in Grange Restaurant's formal dining experience with scenic views or opt for Pickwick Bistro's casual ambiance serving light meals and snacks.

Relaxing Beauty Treatments
Unwind in one of the 6 beauty treatment rooms available on-site. Perfect for a pampering session during your stay.

Experience comfort and luxury at Mercure Manchester Norton Grange Hotel & Spa. Book now for a delightful getaway.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

The restaurant is sometimes used for private functions at weekends. This may result in limited dining facilities in the Bistro area. Should you wish to dine at the hotel, please contact the hotel in advance to check the availability and to avoid disappointment.

Please note that the credit card used to book must be presented on arrival. All guests staying must be present at check-in. Guests wishing to pay by cash must provide a valid photo identification at check-in.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.This property is located in a busy area so guests might experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for £30 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2498 reviews
Cleanliness: 6.25
Service: 9.25
Location: 8.25
Room Quality: 6.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 9.25
Overall Experience: 8.25
M
Millie • couple • gb
6
2026-07-25 • via Nuitee
J
James • couple • gb
10
2026-07-21 • via Nuitee
P
Peter • extended_group • gb
10
Great stay
Pros:

Comfortable room, courteous staff and excellent bar facilities with good menu choices.

2026-07-21 • via Nuitee
S
Sharon • family_with_children • gb
10
Relaxing night with use of Spa
Pros:

Good size room, everything needed. Aircon
Good spa and pool

Cons:

Nothing

2026-07-21 • via Nuitee
O
Olusola • solo_traveller • gb
4
2026-07-20 • via Nuitee
I
Isobel • couple • gb
8
Pros:

Grounds

Cons:

Some of decor

2026-07-19 • via Nuitee
W
William • extended_group • gb
10
2026-07-19 • via Nuitee
Y
Yvonne • solo_traveller • gb
10
2026-07-18 • via Nuitee
B
Barbara • couple • gb
5
Breakfast was poor , staff walking about with hot foood uncovered from kitchen con was leaking floor soaking wet , rude
Pros:

Nice clean

Cons:

Not much bar area for residents slow service

2026-07-17 • via Nuitee
S
Stuart • couple • gb
10
Good location, friendly staff
Pros:

The room was clean and the team were welcoming

Cons:

Prices of the drinks

2026-07-17 • via Nuitee
J
joanne • solo_traveller • gb
10
clean, comfortable and good air con, essential in the current heatwave.
Pros:

the rooms were amazing and air con was amazing in this heat.
didn't use spa facilities or pool but was very comfortable in the room that I was in

Cons:

nothing to dislike
as stated all ameneties I used had no problem with.

2026-07-16 • via Nuitee
H
Helen • solo_traveller • gb
8
Pros:

The spa is a great facility

Cons:

Carpets are quite worn. Would be nice to sit outside to eat.

2026-07-15 • via Nuitee
S
Soibi • couple • gb
10
2026-07-15 • via Nuitee
G
Grace • couple • gb
6
Not worth the price per night, stayed in better and paid less
Pros:

The room was lovely and the grounds

Cons:

The breakfast was cold. The kettle in the room leaked. Used pod machine, asked for more pods, never got them.

2026-07-12 • via Nuitee
M
Musau Jose • extended_group • gb
4
no wow factor in this hotel
Pros:

the outside setting

Cons:

The carpet in every area requires TLC

2026-07-12 • via Nuitee
S
Sean • couple • gb
9
2026-07-12 • via Nuitee
J
Jade • couple • gb
7
2026-07-11 • via Nuitee
M
Manuela • couple • ch
6
2026-07-11 • via Nuitee
E
Elisabetta • couple • gb
7
2026-07-10 • via Nuitee
B
Brook • family_with_children • gb
5
Was ok
Pros:

I liked the location

Cons:

We had keys that didn't work the beds where uncomfortable and there was quiet a bit of noise through the night and are tv only had a few channels

2026-07-09 • via Nuitee