Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Excellent breakfast
Cons:
Limited parking
Gym cleanliness issues
Pool closure

Categories

Cleanliness
8.35
Some reviews mentioned cleanliness issues, particularly with the gym, while others praised cleanliness.
Service
9.55
Many positive mentions of helpful staff and excellent customer service.
Location
9.95
Consistently described as excellent with proximity to key sites.
Room Quality
9.05
Rooms were spacious and modern, though a few concerns were noted.
Amenities
8.55
Amenities like the pool were appreciated, but some were unavailable during the stay.
Value for Money
9.05
General sentiment indicates good value, though it's noted as an older hotel.
Food and Beverage
9.55
Breakfast received high praise with a variety of options.
Overall Experience
9.55
Overall sentiment reflects a positive stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:14

Property Description

Luxurious Rooms with City Views
The Cassia Hotel Jerusalem offers elegant rooms with flat-screen TVs and classic décor, providing a comfortable stay with stunning city views. Some rooms even offer picturesque sights of the Old City, adding a touch of history to your accommodation.

Delicious Glatt Kosher Dining
Indulge in the delectable glatt kosher meals served at the hotel's restaurant for both lunch and dinner. Additionally, enjoy a variety of drinks and dairy snacks at the lobby bar, adding convenience and culinary delight to your stay.

Convenient Location Near Historical District
Situated just a short walk from the Old City and Jerusalem city centre, Cassia Hotel Jerusalem is conveniently located adjacent to the Mishkenot Sha'ananim historical district. Explore the nearby shops and restaurants, immersing yourself in the vibrant surroundings of this culturally rich area.

Experience luxury, convenience, and culinary delights at Cassia Hotel Jerusalem. Book your stay now to enjoy all these wonderful amenities.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Late check-out after 12:00 on Saturdays and end of holidays will be charged as an extra night's stay. Check-in on Saturdays or Jewish holidays takes place at 2 hours after sunset.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Mar 26, 2026 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ₪ 35 per person per night when using an available cot.
    Children up to and including 2 years old stay for ₪ 43 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 568 reviews
Cleanliness: 8.35
Service: 9.55
Location: 9.95
Room Quality: 9.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.55
Overall Experience: 9.55
אגם • couple • il
10
2026-04-19 • via Nuitee
A
alex • couple • il
10
הכל היה מושלם
Pros:

מלון רמה גבוהה מאוד חדרים גדולים ומפנקים צוות מקצועי ביותר הסנמכל בכבודו ובעצמו טיפל בנו אישית , הקשיב ונתן פתרון לכל מה שביקשנו אנחנו בטוח נחזור !

2026-04-18 • via Nuitee
J
jeremie • family_with_children • il
9
Pros:

It looks good. The room were spacious

Cons:

The breakfast was ok but could have been better

2026-04-17 • via Nuitee
S
Sarah • family_with_children • il
8
2026-04-16 • via Nuitee
צבי לייטנר • solo_traveller • il
10
2026-04-14 • via Nuitee
ליאת • extended_group • il
10
Pros:

צוות אדיב הכל נקי ומיוחד מעוטר באומנות משובחת אוכל מעולה

2026-04-09 • via Nuitee
סולומון • extended_group • il
10
Cons:

אין

2026-03-18 • via Nuitee
O
Omri Mor • couple • il
5
Cons:

הזמנו חדר עם מרפסת וקיבלנו בלי, היינו צריכים לחכות להחלפה.
מתקנים לא שמישים ללא בריכה, ללא ספא הכל היה סגור.
ארוחת בוקר מביכה.
האמבטייה הייתה תקולה ונאלצנו להמתין בלילה לאיש מקצוע.

2026-03-13 • via Nuitee
מ • extended_group • il
10
2026-03-11 • via Nuitee
D
David • couple • fr
10
2026-03-09 • via Nuitee
S
Spira • family_with_children • us
5
Pros:

parking, walking distance to family

Cons:

construction taking place right outside, new building and we were woken up every morning at 7 am

2026-02-28 • via Nuitee
D
Daniel • couple • il
10
2026-02-28 • via Nuitee
ונונו • extended_group • il
10
2026-02-27 • via Nuitee
M
Mordechai • couple • il
8
Cons:

אין שום אופציה להזמנת אוכל או שתיה במשך היום

2026-02-12 • via Nuitee
M
Meir • couple • gb
5
Pleasent stay, excellent location but have had better experiences from other hotels in the same vicinity and hotel grade
Pros:

Superb location , mostly very clean and excellent breakfast

Cons:

Cleaning of the rooms could have been better. Beds were not made as when you first entered the room, would have appreciated a bottle of water each day in our room lol other hotels which I have stayed at similar to the same kind of hotel . The staff also were ok and not exceptionally attentive

2026-02-11 • via Nuitee
M
Matan • family_with_children • il
10
2026-02-10 • via Nuitee
B
ben shimul • couple • il
9
Pros:

ארוחת בוקר עשירה
חדרים נקיים

Cons:

מתקנים לא עבדו, יש לציין זאת במעמד ההזמנה , אי אפשר לרשום בבוקינג בריכה, ספא ובפועל הכל סגור.

2026-02-10 • via Nuitee
T
TOHAR • couple • il
10
2026-02-08 • via Nuitee
A
Alex • extended_group • il
9
Good and nice place.
Pros:

Location is great!

2026-01-30 • via Nuitee
מלכין • solo_traveller • il
10
Pros:

מלון מהדרין נקי, במיקום מעולה עם אוכל טעים אווירה נעימה ורגועה.

Cons:

אהבנו הכל חוץ מהעובדה שכל הצוות כולל כולם הם בני דודים.

2026-01-28 • via Nuitee