Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Excellent breakfast
Cons:
Limited parking
Gym cleanliness issues
Pool closure

Categories

Cleanliness
8.35
Some reviews mentioned cleanliness issues, particularly with the gym, while others praised cleanliness.
Service
9.55
Many positive mentions of helpful staff and excellent customer service.
Location
9.95
Consistently described as excellent with proximity to key sites.
Room Quality
9.05
Rooms were spacious and modern, though a few concerns were noted.
Amenities
8.55
Amenities like the pool were appreciated, but some were unavailable during the stay.
Value for Money
9.05
General sentiment indicates good value, though it's noted as an older hotel.
Food and Beverage
9.55
Breakfast received high praise with a variety of options.
Overall Experience
9.55
Overall sentiment reflects a positive stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:14

Property Description

Luxurious Rooms with City Views
The Cassia Hotel Jerusalem offers elegant rooms with flat-screen TVs and classic décor, providing a comfortable stay with stunning city views. Some rooms even offer picturesque sights of the Old City, adding a touch of history to your accommodation.

Delicious Glatt Kosher Dining
Indulge in the delectable glatt kosher meals served at the hotel's restaurant for both lunch and dinner. Additionally, enjoy a variety of drinks and dairy snacks at the lobby bar, adding convenience and culinary delight to your stay.

Convenient Location Near Historical District
Situated just a short walk from the Old City and Jerusalem city centre, Cassia Hotel Jerusalem is conveniently located adjacent to the Mishkenot Sha'ananim historical district. Explore the nearby shops and restaurants, immersing yourself in the vibrant surroundings of this culturally rich area.

Experience luxury, convenience, and culinary delights at Cassia Hotel Jerusalem. Book your stay now to enjoy all these wonderful amenities.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Late check-out after 12:00 on Saturdays and end of holidays will be charged as an extra night's stay. Check-in on Saturdays or Jewish holidays takes place at 2 hours after sunset.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ₪ 35 per person per night when using an available cot.
    Children up to and including 2 years old stay for ₪ 43 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 588 reviews
Cleanliness: 8.35
Service: 9.55
Location: 9.95
Room Quality: 9.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.55
Overall Experience: 9.55
G
Gil • couple • il
10
2026-05-09 • via Nuitee
A
Avigail saowalak Sidi • solo_traveller • il
10
2026-05-07 • via Nuitee
L
Lital • couple • il
10
שירות מושלם אין חמודים כאלה וגם הארוחת בוקר היתה טובה וקיבלו אותנו ממש יפה .
2026-05-07 • via Nuitee
J
jonathan • couple • fr
9
Pros:

Hotel calme, propre, personnel très attentionné, mention spéciale à Aladdin !

2026-05-05 • via Nuitee
R
Rani • couple • il
7
סהכ חוויה נעימה, אבל קצת לא מה שתכננתי
Pros:

החדר היה נעים
העובדים במקום נחמדים מאד
מיטות נוחות ספה נוחה
סוויטה קטנה אבל מספיק מרווחת.

Cons:

הבריכה הייתה סגורה, לצערי לא ראיתי את
זה באותיות הקטנות לפני שסגרתי.
אני חושב שזה משהו שצריך לציין בשיחות הטלפון ובמעמד התשלום בקבלה כי באמת זה מה שהיה לי חשוב בזמן השהות שם.
חבר שהיה איתי הביא אוכל בכשרות בדץ על סמך פקיד בקבלה שאמר שיוכל לחמם על פלטה במטבח בשבת ולבסוף התברר שלא ניתן, היו דין ודברים שלי מול מנכל המלון ולבסוף הוא ניאות לתת לנו לאכול בחדר האוכל ללא תוספת תשלום, שזה נחמד מאד מצידו ולכן מבחינתי הבעיה נפתרה לשביעות רצוני.

2026-05-03 • via Nuitee
Y
yael • family_with_children • il
5
Was fine. But I don’t think I’ll rerun or recommend the hotel
Pros:

The bedroom was nice. Bathroom was ok but very small

Cons:

The pool was supposed to be open but wasn’t
Breakfast on Sunday was very disappointing
The lack of food was almost disgraceful considering the price

2026-05-03 • via Nuitee
H
Harel • family_with_children • il
10
השירות טוב, החדר היה מדהים, האוכל בכלל
2026-05-03 • via Nuitee
D
dvir • couple • il
9
2026-05-02 • via Nuitee
T
Tal • couple • il
7
2026-05-02 • via Nuitee
I
Inbal • couple • il
10
מעולה. !!!
Pros:

סמנכ״ל המלון מקסים !!! גם הפקידה בקבלה (לפי דעתי מנהלת הקבלה) מקסימה. שירותיים מאוד ! גם וואסים השומר.

2026-05-02 • via Nuitee
O
ORTAL • extended_group • il
10
2026-05-02 • via Nuitee
M
Moishe • solo_traveller • de
9
Would definitely come again!
Pros:

Breakfast was great
Wonderful location and great staff - especially Alad

Cons:

Shower pressure

2026-04-28 • via Nuitee
O
Ori • family_with_children • il
8
Its a good hotel but the price was to high for what you get.
Pros:

The room was an a good size but not very clean.
There was a little bit noise from outside but not very disturbing.
The breakfast was delicious with a lot of selection.
Its not near to central city but it located in a quite place and you can get by car to all the main sites (around 30 min to the farest site)

Cons:

1. The cleanses of the room.
2. The less of parking area, i needed to park my car in parallel street.
3. The little noise from the main entered the we here from our room although we was and 3' floor.

2026-04-26 • via Nuitee
H
Hilla • solo_traveller • il
9
2026-04-26 • via Nuitee
שרה • family_with_children • il
3
2026-04-26 • via Nuitee
אגם • couple • il
10
2026-04-19 • via Nuitee
A
alex • couple • il
10
הכל היה מושלם
Pros:

מלון רמה גבוהה מאוד חדרים גדולים ומפנקים צוות מקצועי ביותר הסנמכל בכבודו ובעצמו טיפל בנו אישית , הקשיב ונתן פתרון לכל מה שביקשנו אנחנו בטוח נחזור !

2026-04-18 • via Nuitee
J
jeremie • family_with_children • il
9
Pros:

It looks good. The room were spacious

Cons:

The breakfast was ok but could have been better

2026-04-17 • via Nuitee
S
Sarah • family_with_children • il
8
2026-04-16 • via Nuitee
צבי לייטנר • solo_traveller • il
10
2026-04-14 • via Nuitee