Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Excellent breakfast
Cons:
Limited parking
Gym cleanliness issues
Pool closure

Categories

Cleanliness
8.35
Some reviews mentioned cleanliness issues, particularly with the gym, while others praised cleanliness.
Service
9.55
Many positive mentions of helpful staff and excellent customer service.
Location
9.95
Consistently described as excellent with proximity to key sites.
Room Quality
9.05
Rooms were spacious and modern, though a few concerns were noted.
Amenities
8.55
Amenities like the pool were appreciated, but some were unavailable during the stay.
Value for Money
9.05
General sentiment indicates good value, though it's noted as an older hotel.
Food and Beverage
9.55
Breakfast received high praise with a variety of options.
Overall Experience
9.55
Overall sentiment reflects a positive stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:14

Property Description

Luxurious Rooms with City Views
The Cassia Hotel Jerusalem offers elegant rooms with flat-screen TVs and classic décor, providing a comfortable stay with stunning city views. Some rooms even offer picturesque sights of the Old City, adding a touch of history to your accommodation.

Delicious Glatt Kosher Dining
Indulge in the delectable glatt kosher meals served at the hotel's restaurant for both lunch and dinner. Additionally, enjoy a variety of drinks and dairy snacks at the lobby bar, adding convenience and culinary delight to your stay.

Convenient Location Near Historical District
Situated just a short walk from the Old City and Jerusalem city centre, Cassia Hotel Jerusalem is conveniently located adjacent to the Mishkenot Sha'ananim historical district. Explore the nearby shops and restaurants, immersing yourself in the vibrant surroundings of this culturally rich area.

Experience luxury, convenience, and culinary delights at Cassia Hotel Jerusalem. Book your stay now to enjoy all these wonderful amenities.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Late check-out after 12:00 on Saturdays and end of holidays will be charged as an extra night's stay. Check-in on Saturdays or Jewish holidays takes place at 2 hours after sunset.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Location

Guest Reviews

9.2
Based on 657 reviews
Cleanliness: 8.35
Service: 9.55
Location: 9.95
Room Quality: 9.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.55
Overall Experience: 9.55
M
Michael • solo_traveller • il
10
Staff exceptional and Assistant Managet Allaa Alddin the best I’ve ever encountered at any hotel globally.
Pros:

Design, rooms, space, staff

Cons:

N/A

2026-08-07 • via Nuitee
Y
Yoni • couple • fr
1
2026-08-04 • via Nuitee
אברהם • solo_traveller • il
10
Cons:

את המחיר של ארוחת ליל שישי

2026-08-02 • via Nuitee
M
Moshe • solo_traveller • il
5
Pros:

מיקום טוב

Cons:

הבריכה קטנטנה .. המזגן מרעיש ולא מקרר. אין מענה בדלפק. מעלית איטית

2026-07-25 • via Nuitee
N
Nurit B • family_with_children • il
10
2026-07-25 • via Nuitee
C
Charlene • solo_traveller • us
8
Cassia is clean, comfortable, and convenient, and it’s easy to communicate with the staff.
Pros:

The staff was very helpful, the rooms were clean and spacious, and it was easy enough to get around to places like the shuk and the Old City.

Cons:

There were a lot of noises (air conditioning, slamming doors, etc) that woke me up at night.

2026-07-23 • via Nuitee
D
Daniela • family_with_children • br
9
2026-07-23 • via Nuitee
T
tamir • solo_traveller • il
10
Pros:

התארחנו במלון המהמם
שירות אדיב מאוד
דאגו לנו
טיפלו בנו
צוות פשוט מעולה ומקצועי

2026-07-22 • via Nuitee
R
Royi • solo_traveller • il
9
Pros:

מיקום מצוין ומלון איכותי, ארוחת בוקר טובה

Cons:

בריכה קטנה ונמוכה

2026-07-22 • via Nuitee
L
Lowinger • solo_traveller • au
9
2026-07-22 • via Nuitee
L
Laurence • couple • il
10
Pros:

L’emplacement, la propreté, le confort et l’excellent rapport qualité prix

2026-07-22 • via Nuitee
O
Odeya • solo_traveller • il
8
Pros:

מלון יפה , אוכל מעולה, בריכה קטנה .. ועניים החנייה חייב שיפור..מורכב שאין כמעט חנייה באזור

Cons:

מקומות חנייה

2026-07-22 • via Nuitee
I
ITAY • family_with_children • il
10
2026-07-21 • via Nuitee
מור • couple • il
7
2026-07-21 • via Nuitee
O
Orel • couple • il
6
2026-07-19 • via Nuitee
T
Tamar • couple • il
9
2026-07-19 • via Nuitee
E
Elad • solo_traveller • il
8
Pros:

שירות אדיב המקצועי, ארוחת בוקר מפנקת, חדרים נקיים ומעוצבים.

Cons:

יש כל הזמן רעש של שיפוצים מהרחוב ואי אפשר לישון בלילה ובנוסף שהגענו היו נמלים במרפסת שלאחר מכן טופלו על ידי הצוות.

2026-07-17 • via Nuitee
S
shani • extended_group • il
10
2026-07-17 • via Nuitee
S
Steven • family_with_children • za
10
Pros:

Walking distance to major sites
Close to bus stops
Modernized
Beautiful pool
WhatsApp service for hotel service

Cons:

Drain and shower didn’t work but both were fixed

2026-07-16 • via Nuitee
D
dbeefit • solo_traveller • il
9
2026-07-16 • via Nuitee