Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Room size discrepancies
Hygiene issues

Categories

Cleanliness
6.85
Some reviews mentioned hygiene issues in the rooms and dirty corridors.
Service
8.85
Friendly and helpful staff received positive mentions throughout the reviews.
Location
7.85
Well situated with good access to public transport, despite some complaints about distance.
Room Quality
6.35
Negative feedback on room size not matching expectations and basic amenities.
Amenities
7.85
Amenities received mixed feedback; some were good, but others were lacking.
Value for Money
7.35
Although some felt it was overpriced during high season, others found it acceptable.
Food and Beverage
8.35
Breakfast received high praise, but there were few mentions regarding other meal options.
Overall Experience
7.35
Overall satisfaction varied; while some enjoyed their stay, others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:50

Property Description

Private Garden and Outdoor Pool
Experience tranquility at our hotel with a private garden and outdoor swimming pool, offering a serene retreat near Rotterdam. Enjoy a leisurely swim or simply unwind amidst lush greenery.

Family-Friendly Accommodation
Our guest rooms at Novotel Rotterdam / Schiedam provide modern comfort for families. Kids up to 16 years old stay for free, making it a perfect choice for a family getaway without any extra charges.

Dining and Recreation Options
Indulge in a diverse culinary experience at Restaurant and Bar URBN, offering a range of delectable meals and snacks. Unwind on the terrace with a drink, take a dip in the pool, or work out in the spacious gym. Plus, have fun with the Xbox Kinect for entertainment.

Book your stay now and enjoy a relaxing escape with convenient access to Rotterdam, The Hague, and Amsterdam. Experience the perfect blend of comfort and convenience at Novotel Rotterdam / Schiedam.

Important information:

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that children's cots are available free of charge.

Children up to 16 years old stay free of charge on the room of their parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 14, 2026 until Sun, May 16, 2027
Swimming pool: Closed from Mon, Sep 13, 2027 until Sun, May 14, 2028
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RTM

Location

Guest Reviews

7.6
Based on 2603 reviews
Cleanliness: 6.85
Service: 8.85
Location: 7.85
Room Quality: 6.35
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 8.35
Overall Experience: 7.35
L
Laura solo_traveller de
6
Cons:

Pool opening hours not as communicated

2026-08-29 via Nuitee
S
Sarah solo_traveller be
9
2026-08-29 via Nuitee
P
Peter solo_traveller bq
6
2026-08-29 via Nuitee
D
Duyar solo_traveller gb
10
2026-08-29 via Nuitee
L
Laura solo_traveller be
7
Niets slechts, niets uitzonderlijks.
Pros:

Alles was prima, niks wat uitstekend. Een gemiddeld hotel met een gemiddelde prijs. Het was schoon en bood alles wat het beloofde. Het personeel was vriendelijk, maar wellicht ietsje onderbezet. Voor een hotel van dit budget was de kwaliteit van het eten en het ontbijt boven verwachting.

Cons:

Het hotel heeft over het algemeen en wat gedateerde uitstraling. De parkeerplaats voelde voor mij niet erg veilig aangezien er aan de achterkant een wandelpad zonder hek was en er in de avond steeds flink wat mensen gewoon aan het rondhangen waren. Dat vond ik helemaal geen prettig idee met mijn voertuig wat daar geparkeerd stond.

2026-08-28 via Nuitee
G
Guillermo & Familia solo_traveller es
9
2026-08-28 via Nuitee
D
Dzhabbarly solo_traveller de
8
Pros:

Вайфай не работал

Cons:

В остальном всё было хорошо

2026-08-27 via Nuitee
A
Awa solo_traveller be
10
Moyen dans l'ensemble
Pros:

Le petit déjeuner,la gentillesse du personnelle,

Cons:

La chambre familiale trop petite pour une famille de 4 personnes

2026-08-27 via Nuitee
H
Hidalgo solo_traveller de
10
Pros:

El Personal

2026-08-26 via Nuitee
G
gwenaelle solo_traveller fr
10
Pros:

Bien placé, personnel toujours souriant et serviable. Très agreable.
Petit dej delicieux

2026-08-26 via Nuitee
R
Rokia family_with_children lu
5
2026-08-26 via Nuitee
I
IrishGeorge couple ie
7
Pros:

Breakfast was good with plenty of options. Nice outdoor pool and you could also rent bikes from the property. They had a small gym on site also that guests could use.

Cons:

They were doing renovations when we were staying which was good to see, however, they should have mentioned that before arrival as the hotel had fresh paint smell which was strong at times.

2026-08-24 via Nuitee
H
Hamid Hussain family_with_children be
7
Pros:

Location

Cons:

Not maintained properly

2026-08-23 via Nuitee
K
Katleen solo_traveller be
7
Pros:

Vriendelijk personeel!!!

Cons:

Geen verwarmd zwembad.
Handdoeken zijn aan vernieuwing toe.

2026-08-23 via Nuitee
E
Elena family_with_children de
2
Kleiner Albtraum
Pros:

Das Personal war freundlich

Cons:

Fast alles. Das war nicht das erste Mal in einem Novotel, aber das erste Mal, dass ich so unglaublich schockiert bin.
Komplett heruntergekommen der Flur zu einem Zimmer, das noch gruseliger war. Das Zimmer roch modrig. Und alles war etwas heruntergekommen, aber das Badezimmer war in Ordnung. Als es Zeit war, zu schlafen und man sich aufs Kissen legte, roch es nach Schimmel und modrig. Die Bettwäsche fühlte sich feucht an. Super unangenehm. Mit Kindern eine sehr große Zumutung! Stand eine Flasche bereit, die man nehmen konnte, um sie mit gefilterte Wasser aufzufüllen - sie war von innen feucht wie gerade frisch benutzt oder noch nie ausgewaschen und irgendwas wie ein Wurm war da drin, das aus dem Glas kriechen wollte. Super krass ekelhaft! Ich hab leider die ganze Nacht nicht schlafen können.

2026-08-23 via Nuitee
G
Guillermo & Familia solo_traveller es
8
2026-08-22 via Nuitee
R
Robustiano family_with_children gb
6
Budget stay
Pros:

I’d struggle to find something I actually liked

Cons:

Oldish, location poor and swimming pool looks nicer than it really is on photos

2026-08-21 via Nuitee
S
Stefania family_with_children it
7
2026-08-20 via Nuitee
C
Chen family_with_children fr
10
2026-08-19 via Nuitee
G
giorgio family_with_children it
8
Buon albergo
Pros:

Posizione. Pulizia. Gentilezza e disponibilità dello staff.

Cons:

Colazione eccessivamente cara.

2026-08-18 via Nuitee