Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and attentive staff (reception and restaurant)
Good restaurant with standout dishes (schnitzel) and generally liked breakfast
Garden, swimming pool and children's play area
Comfortable beds in several reviews
Good price-quality for many guests
Cons:
Dirty/stained corridor carpets, curtains and dust in rooms; inconsistent cleaning
Some rooms smelled or faced construction/noise; noisy corridors and neighbouring rooms
Location not ideal for some (about 10 min walk to metro) and limited nearby dining
Sofa bed uncomfortable and sometimes leaking shower or non-working safe
Pool opening hours miscommunicated and isolated service incidents

Categories

Cleanliness
5.2
Multiple reports of dirty corridor carpets, stained curtains, dust on wardrobes and occasional room smells; cleaning inconsistent (every 2–3 days unless requested).
Service
8.8
Generally described as friendly and attentive staff at reception and restaurant, though a few guests reported poor responses and slow service in specific incidents.
Location
6.5
Mixed feedback: some find it quiet and suitable for transit, others note it is about a 10-minute walk to the metro and has few nearby restaurants.
Room Quality
6.8
Rooms vary: some guests found beds comfortable and rooms spacious; others complained of smells, noisy neighbours/corridor, a leaking shower hose, and an uncomfortable/squeaky sofa bed.
Amenities
7.8
Positive mentions of garden, swimming pool and a children's play area; some issues reported with pool opening hours and occasional service gaps.
Value for Money
7.8
Several guests felt price-quality was good (breakfast and facilities seen as a strong point), though at least one experience led to dissatisfaction over compensation handling.
Food and Beverage
8.4
Restaurant praised (notably schnitzel) and breakfast generally liked by many guests, though a few negative comments about specific meals and service incidents exist.
Overall Experience
7.1
Overall mixed but generally satisfactory stays: friendly staff and good restaurant offset cleanliness and occasional noise/comfort problems; some guests had strongly negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Private Garden and Outdoor Pool
Experience tranquility at our hotel with a private garden and outdoor swimming pool, offering a serene retreat near Rotterdam. Enjoy a leisurely swim or simply unwind amidst lush greenery.

Family-Friendly Accommodation
Our guest rooms at Novotel Rotterdam / Schiedam provide modern comfort for families. Kids up to 16 years old stay for free, making it a perfect choice for a family getaway without any extra charges.

Dining and Recreation Options
Indulge in a diverse culinary experience at Restaurant and Bar URBN, offering a range of delectable meals and snacks. Unwind on the terrace with a drink, take a dip in the pool, or work out in the spacious gym. Plus, have fun with the Xbox Kinect for entertainment.

Book your stay now and enjoy a relaxing escape with convenient access to Rotterdam, The Hague, and Amsterdam. Experience the perfect blend of comfort and convenience at Novotel Rotterdam / Schiedam.

Important information:

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that children's cots are available free of charge.

Children up to 16 years old stay free of charge on the room of their parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 14, 2026 until Sun, May 16, 2027
Swimming pool: Closed from Mon, Sep 13, 2027 until Sun, May 14, 2028
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RTM

Location

Guest Reviews

7.3
Based on 2516 reviews
Cleanliness: 5.2
Service: 8.8
Location: 6.5
Room Quality: 6.8
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 8.4
Overall Experience: 7.1
E
Erik • solo_traveller • nl
10
2026-10-30 • via Nuitee
A
Andre • family_with_children • br
7
Uma estadia satisfatória, com equipe atenciosa e excelente restaurante, mas sem nada de excepcional
Pros:

A equipe do hotel é muito simpática e atenciosa. O restaurante foi uma ótima surpresa: jantamos lá várias vezes e gostamos muito da comida, especialmente do schnitzel, que é delicioso. As crianças também adoraram os pratos, e a seleção de cervejas é muito boa.

Cons:

A localização não é das melhores, com uma caminhada de pelo menos 10 minutos até o metrô e poucas opções de restaurantes nas proximidades. O carpete dos corredores estava bastante sujo e manchado. A limpeza dos quartos a cada dois ou três dias também me incomoda, embora seja possível solicitar o serviço diário. O café da manhã é razoável, mas inferior ao de outro Novotel em que ficamos em Viena.

2026-10-28 • via Nuitee
J
Judyta • family_with_children • de
7
Pros:

⭐⭐⭐⭐ Schönes Hotel mit freundlichem Personal

Wir hatten einen schönen Aufenthalt im Hotel Schiedam. Das Restaurant war gut und auch das Frühstück hat uns gefallen. Besonders positiv ist uns das freundliche und hilfsbereite Personal aufgefallen.

Insgesamt ist es ein schönes Hotel mit freundlichen Mitarbeitern und einem guten Frühstück. Wenn diese Mängel behoben werden, könnte der Aufenthalt noch angenehmer sein.

Cons:

Allerdings gibt es ein paar Dinge, die verbessert werden könnten. Der Teppich im Flur sollte dringend erneuert werden, da er leider das ansonsten schöne Erscheinungsbild des Hotels beeinträchtigt.

Außerdem sollte mehr auf die Sauberkeit der Zimmer geachtet werden. Die Vorhänge waren im unteren Bereich verschmutzt und auf den Schränken befand sich Staub. Hier wäre eine gründlichere Reinigung wünschenswert.

2026-10-27 • via Nuitee
S
Soumaya • family_with_children • fr
9
Niquel
2026-10-24 • via Nuitee
K
Kimberly • family_with_children • nl
3
2026-10-19 • via Nuitee
K
Kimberly • family_with_children • nl
1
Horror
Pros:

Niks.

Cons:

Zal ik beginnen met de eerste dag dat we aankwamen. Gaan eten, personeel wat alleen maar met elkaar staat te lachen en mensen heel heftig lang laat wachten. Bestel een strawberry mojito krijg totaal wat anders want ze hadden geen munt en andere dingen wat erin hoorde, vervolgens na de kamer daar stonk het zo erg dat we bijna om vielen. Andere kamer gekregen op de 4e etage tussen een bouwval. Daar hebben we vanaf 07.30 van mogen meegenieten. In de avond hadden wij een bijeenkomst bij van der Valk toen we terugkwamen zaten mensen die wat daar ook verblijven , elkaar volledig af te maken voor de deur van Novotel en de security bleef fijn op zijn plekje zitten met oortelefoon op en zat fijn Netflix serie te kijken. Ik heb totaal geen fijn verblijf gehad. Ik was hartstikke bang. Dag erna nog een klacht ingediend en mijn moeder en zusje de zelfde klacht en hun hebben een compensatie gekregen van 70 euro en wij niet met de zelfde klachten. Heel heftig..!

2026-10-19 • via Nuitee
E
Eduardo • solo_traveller • nl
3
Pros:

Localização

Cons:

Quartos super desconfortável....muito barulho no corredor e nos quartos ao lado

2026-10-12 • via Nuitee
T
Tayfun Meric • solo_traveller • pl
9
2026-10-09 • via Nuitee
M
Mohammadi • solo_traveller • de
3
2026-10-08 • via Nuitee
S
Salima • couple • fr
10
2026-10-07 • via Nuitee
K
Kledon • family_with_children • al
9
2026-10-07 • via Nuitee
P
Pieter • solo_traveller • nl
7
2026-09-17 • via Nuitee
S
Sanneke • family_with_children • nl
9
Prijs kwaliteit verhouding top! Ontbijt goed.
Pros:

De kamer was erg schoon, de tuin met zwembad mooi. Restaurant leuk ingericht. Er was zelfs een apart plekje voor kinderen om te spelen.
Personeel was zowel in het restaurant als bij de receptie heel vriendelijk.

Cons:

De slaapbank lag niet erg comfortabel en kraakte. De koffie was niet bijgevuld maar na vragen werd dit direct goed opgelost.

2026-09-13 • via Nuitee
M
Mattias • solo_traveller • gb
8
2026-09-07 • via Nuitee
I
Ionel Catalin • family_with_children • ro
7
Bun pentru tranzit
Pros:

Locatia linistita in afara orasului. Barul hotelului

Cons:

Curatenia lasa de dorit

2026-09-07 • via Nuitee
A
alex • family_with_children • gb
9
2026-09-03 • via Nuitee
V
V • solo_traveller • nl
8
2026-09-02 • via Nuitee
S
Shirzad • solo_traveller • de
10
Pros:

It was really good

2026-09-01 • via Nuitee
S
Seda • family_with_children • be
9
2026-08-31 • via Nuitee
S
Samuel • family_with_children • de
6
Pros:

Den Schwimmen Pool

Cons:

Das Essen

2026-08-31 • via Nuitee