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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Packed lunches
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Non-smoking throughout
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Private picnics
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Historic Charm and Modern Comforts
Surrounded by picturesque lawns and gardens, The Old Swan was once the famous retreat of Agatha Christie. Originally an 18th-century coaching inn, this historic property seamlessly blends its rich heritage with modern amenities.
Elegant Rooms and Dining Options
The hotel offers modern rooms with en suite facilities, tea/coffee-making amenities, and scenic garden views. Indulge in a culinary journey at the Swan Lounge and Bar or the Wedgewood and Library restaurants, known for their locally sourced delicacies.
Central Location with Famous Neighbors
Located a short stroll from Harrogate town centre, The Old Swan is within walking distance of iconic spots like Betty’s Tearoom. With its proximity to Harrogate Railway Station, convenience meets luxury at this historic gem.
Book now to experience a blend of history and luxury at The Old Swan.
Please note that extra beds/cribs can only be accommodated in the Executive Rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs GBP 10 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 15 years old stay for £15 per person per night when using an existing bed.
Children from 5 years old to 15 years old stay for £15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Very lovely rooms warm welcome
We just came back from a 2 day break in Harrogate. I don’t write reviews often but this Hotel however has surpassed our expectations by far each time we have stayed here. This was the third visit, we wish when came to Harrogate before we had stayed here. The Swan Hotel is far superior than the more expensive 4 star hotels we have stayed in.
Firstly it has character & ambience that you feel and notice as soon as you walk in, always greeted with a warm welcome too. The spacious Wedgwood dinning room is the best dinning room in a hotel we have ever stayed in world wide including Four seasons, Mandarin Oriental they don’t come close. You really feel like you have gone back in time. The photos don’t do it justice, you have to stay here to understand. Our executive room had high ceiling, the most comfortable bed a glorious proper bathroom with a nice deep bath, quality and traditional, no sub standard modern baths you get these days! The room keeps in character with the hotel, no wonder Agatha Christie stayed here. Considering the price to stay with breakfast is already great value for money, we also received a cream tea in the lounge with warmed scones, clotted cream and the most delicious homemade Bakewell slices. Breakfast was delicious hot drinks served to you, a plentiful cold breakfast buffet with everything you could want, one morning it was the usual hot buffet, proper flying saucer mushrooms, the bacon was proper shortback👍. I was however the awkward one who decided to ask if they did porridge made with water, the waitress was amazing, tall mature lady with blonde hair, nothing was too much trouble and yes the kitchen staff made me a hearty bowl of porridge made the traditional way not in a microwave. Please thank the kitchen staff for doing this for me, I can imagine how busy they are not only preparing breakfast but for other events in the hotel. All the staff we came into contact with during our stay understand great customer service. A big shout out to the reception team who sorted replacement room keys for us when we left them behind on a table, so gracious they had cancelled the old ones re coded and replaced with new ones. Considering the size of this hotel they must work so hard to keep the traditional style in keeping, all the wooden furnishings were polished. They have achieved fantastic results updating and decorating the hotel and guest rooms the last few months. Yet still keeping the style that Agatha Christie would have experienced. The most important achievement to us was the cleanliness of this magnificent hotel, I was blown over by this we are well travelled I have yet to stay anywhere that is kept so clean and tidy. The reviews don’t give a true reflection of this Hotel presently, you won’t be disappointed. Looking forward to our next stay.
Really lovely old building right in the centre of Harrogate
Bed was a little hard
Lots of history and a stunning building
The staff were, without exception, friendly and helpful
The alternatives to a cooked breakfast were limited
The property was close to the city centre but also a quiet location. Great shower and spacious room.
Couldn’t see anything to control heating in room. Could have been a little warmer but the duvet did the job.
Nice old building
Breakfast on the Sunday was terrible don’t understand why as it was lovely on the Saturday
Location. Staff generally polite and helpful but not exactly cheerful. As requested rooms were located close together. Beds were clean and comfortable.
Decor in room drab and tatty. Wallpaper peeling off walls and ceiling. Carpet worn and dirty in places. Cracked tiles in bathroom. Wardrobe extremely small. Even public spaces looked very tired and in need of refurbishment.
Great location great staff
Nothing
Loved location. Staff friendly
Bathroom very small - shower / bath tight space. Cracked tiles on floor Tea making facility in room awkward access
Close to the centre of Harrogate plenty parking available
Bed could be bigger for the size of the room
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