Old Swan Hotel

Hotels
8 (5523 reviews)
Swan Road , Harrogate , gb

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Room quality issues
Cleanliness concerns
Overpriced amenities

Categories

Cleanliness
6.96
Several reviews mentioned cleanliness positively, but some rooms had issues indicating a lack of thorough cleaning.
Service
8.93
Staff were consistently described as friendly and helpful across multiple reviews.
Location
8.97
Location was highlighted positively, being convenient and close to town.
Room Quality
6.92
Mixed sentiments; some rooms had significant issues, affecting overall perception of quality.
Amenities
7.95
Amenities received a mixed response with some lacking, such as in-room facilities, but overall sufficient.
Value for Money
7.91
Generally viewed as reasonable pricing, though some items were noted as overpriced.
Food and Beverage
8.46
Food received positive remarks, particularly regarding breakfast quality.
Overall Experience
7.93
The overall experience was shaped by some negatives but balanced out by positive aspects, leading to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:58

Property Description

Historic Charm and Modern Comforts
Surrounded by picturesque lawns and gardens, The Old Swan was once the famous retreat of Agatha Christie. Originally an 18th-century coaching inn, this historic property seamlessly blends its rich heritage with modern amenities.

Elegant Rooms and Dining Options
The hotel offers modern rooms with en suite facilities, tea/coffee-making amenities, and scenic garden views. Indulge in a culinary journey at the Swan Lounge and Bar or the Wedgewood and Library restaurants, known for their locally sourced delicacies.

Central Location with Famous Neighbors
Located a short stroll from Harrogate town centre, The Old Swan is within walking distance of iconic spots like Betty’s Tearoom. With its proximity to Harrogate Railway Station, convenience meets luxury at this historic gem.

Book now to experience a blend of history and luxury at The Old Swan.

Important information:

Please note that extra beds/cribs can only be accommodated in the Executive Rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 15 years old stay for £15 per person per night when using an existing bed.
    Children from 5 years old to 15 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 5523 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
C
caroline • couple • gb
8
2026-05-16 • via Nuitee
N
niamh • solo_traveller • ie
9
Pros:

Lovely comfortable hotel and very helpful receptionist.

Cons:

All good

2026-05-16 • via Nuitee
R
Richard • couple • gb
9
Good facilities, food and location
Pros:

everything

2026-05-16 • via Nuitee
C
Christine • solo_traveller • gb
8
Pros:

It was quite. People were friendly. Staff were helpful

Cons:

The room was too hot even with the window open

2026-05-16 • via Nuitee
A
Alaji • couple • gb
9
Enjoyed our stay especially the location of the room on the 1st floor.
Pros:

Breakfast was excellent with wide range of warm and cold foods, vegetables and drinks.

Cons:

Inadequate amount of milk - had to go to the receptionist several times for refill.

2026-05-15 • via Nuitee
P
Paul • solo_traveller • gb
9
2026-05-15 • via Nuitee
P
Peter • solo_traveller • gb
6
2026-05-15 • via Nuitee
P
Paul • solo_traveller • gb
10
After a busy conference day it was a great hotel to relax in
Pros:

All was so good. Breakfast excellent. The room excellent. Cannot fault this room at all

Cons:

Everything was great

2026-05-15 • via Nuitee
K
karen • couple • gb
1
Disappointing
Cons:

Staff were poorly trained

2026-05-15 • via Nuitee
A
antony • couple • gb
9
Great time here
Pros:

Great location, very clean and breakfast great

Cons:

Bathroom was very small

2026-05-14 • via Nuitee
J
Julie • couple • gb
8
Good
Pros:

Everything

Cons:

The lift was too slow

2026-05-14 • via Nuitee
V
Vanessa • solo_traveller • gb
7
2026-05-14 • via Nuitee
M
McCarthy • solo_traveller • gb
8
2026-05-14 • via Nuitee
A
Angela • solo_traveller • gb
9
Pros:

We have stayed b4. It was really good

Cons:

Could do with a refurb in the rooms

2026-05-14 • via Nuitee
L
Lesley • couple • gb
10
Excellent
Pros:

Excellent food service and location

Cons:

Parking fee

2026-05-13 • via Nuitee
A
Annabella • family_with_children • gb
7
Pros:

Breakfast and Restaurant were both excellent

Cons:

Rooms felt a little dated

2026-05-13 • via Nuitee
P
Philip • couple • es
6
2026-05-13 • via Nuitee
D
Dawn • solo_traveller • gb
10
Stayed here due to Agatha Christie connection and was very impressed with building and facilities.
Pros:

Excellent hotel with superb facilities and excellent breakfast included.

Cons:

Only downside was that I could hear fellow guests passing room in room above.

2026-05-12 • via Nuitee
S
Stephen • couple • gb
10
Good hotel, excellent location
Pros:

Good clean hotel. Great location. Excellent staff.

Cons:

Nothing negative to report during my short stay

2026-05-11 • via Nuitee
D
Deborah • solo_traveller • gb
8
Pros:

Location, decadence, clean with solution go problems solved easily.

Cons:

Nothing

2026-05-11 • via Nuitee