SpringHill Suites Minneapolis Maple Grove/Arbor Lakes

Hotels
SpringHill Suites
8.9 (191 reviews)
11675 Arbor Lakes Parkway North , Maple Grove , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Convenient location
Cons:
Housekeeping issue
Double charge
Inconsistent coffee

Categories

Cleanliness
8.9
The hotel room was very spacious and clean.
Service
9.6
Friendly staff and accommodating front desk employee.
Location
9.4
Conveniently located near dining spots and airport.
Room Quality
9.4
Nice rooms and comfortable suites, kids loved it.
Amenities
8.4
Nice area but no hot tub; some crowding in breakfast area.
Value for Money
7.9
Being charged twice made the stay questionable in value.
Food and Beverage
8.4
Breakfast items were good but coffee was inconsistent.
Overall Experience
9.2
Enjoyable stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:00

Property Description

Modern Amenities and Convenient Location
Experience comfort and convenience at SpringHill Suites Minneapolis Maple Grove/Arbor Lakes. Unwind in our air-conditioned rooms with free WiFi and enjoy our fitness center and barbecue facilities.

Comfortable Stay
Relax in our spacious guest rooms featuring a seating area, flat-screen TV, and plush beddings. Our attentive staff ensures a cozy and memorable stay for all guests.

Exceptional Services
From a 24-hour front desk to a business center, we provide everything you need for a seamless stay. Book your stay now at SpringHill Suites Minneapolis Maple Grove/Arbor Lakes for a perfect blend of relaxation and productivity.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 191 reviews
Cleanliness: 8.9
Service: 9.6
Location: 9.4
Room Quality: 9.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 9.2
L
Lee family_with_children us
10
2026-01-19 via Nuitee
L
Lana family_with_children us
10
2025-11-28 via Nuitee
J
Jack
6
Pros:

Hotel was very clean and the whole staff was very welcoming. Unfortunately our shower in our room was not good. Water pressure very low and water temperature varied from just warm to sometimes cold no matter where we moved the control. Wife did not wash her hair from fear of not getting the shampoo rinsed out. Also the breakfast had many options but the scrambled eggs and the bacon were just slightly warm even though we were one of the first in the room for breakfast.

2025-10-06 via Nuitee
N
Nicole
10
Pros:

Very friendly, clean rooms, and answered all questions

2025-09-29 via Nuitee
E
Elizabeth family_with_children
10
Pros:

Nice rooms and beautiful building. Not near an area with a whole lot of traffic. Hotel was pretty quiet which is nice. We had a suite and room was comfortable and kids loved it!

2025-09-22 via Nuitee
L
Laura family
10
Pros:

This is where we always start when going to or from the airport. Clean, friendly staff, and safe.

2025-09-12 via Nuitee
S
Suzanne friends
10
Pros:

Great service

2025-09-06 via Nuitee
M
Molly
8
Beware of housekeeping
Pros:

The hotel room was very spacious, clean, and cool temperature upon entry. Front desk employee was very accommodating and kind. I do have a large complaint, however. Check out is at noon. I got back to my hotel room very late the night before and needed to sleep in. I had my “do not disturb” sign on my door. At 10:15am I got a knock at my door. It awoke me and I jumped up out of bed. The next thing I know the cleaning lady had opened my door and walked in the room. I go, “Can I help you?!!!” She said she was checking to see if I had checked out already. I go, “I don’t have to be out until noon and I have a ‘do not disturb’ sign on my door.” She didn’t seem to care. She just wanted me out. I understand she has a job. But busting into my room an hour and 45-minutes early without my consent is outrageous.

2025-09-05 via Nuitee
M
Martha
10
Pros:

Clean room, nice bathroom, nice area but no hot tub

2025-08-30 via Nuitee
N
Nicole
10
Pros:

Great hotel and wonderful staff!

2025-08-28 via Nuitee
J
jean
10
Pros:

Convenient

2025-08-22 via Nuitee
D
Don couple us
1
Being charged twice made the stay not worth the costs.
Cons:

I booked this room through Booking.com for about $260 and paid in advance. When I arrived at the hotel, I was asked for my card and later saw a second charge of about $280 from the hotel. I now have two charges for the same stay. I have screenshots showing both charges. I called the hotel and was told the manager would contact me, and now I have to wait for a resolution. In the meantime, I’m out the amount from the second charge.

2025-08-11 via Nuitee
J
Jerry couple us
10
Great for a multi-day stay. Area has a lot of amenities within walking distance.
Pros:

Loved the fresh fruit, with yogurt. Eggs were good, scones were good,
I did not like the waffles with the pearl sugar in them. Too much hard sugar on the teeth.

Cons:

Coffee was inconsistent from day today. It’s labeled Bold , but was weak, half the time.

2025-07-29 via Nuitee
X
X702SergioM NONE us
8
Pros:

This hotel is an excellent option for those visiting on business. Its strongest asset is location, you're steps away from practically every dinner spot you could think of.

Parking can be a bit tight, especially since it serves both this hotel and the neighboring Residence Inn. That also means breakfast gets pretty crowded, so I highly recommend going early, items move fast.

Fortunately, the dining area is impressively spacious, kudos for that. Sleep quality was top notch, quiet, comfortable, and modern throughout.

Despite the occasional crowding, this hotel really delivers on convenience, comfort, and a solid night’s rest.

2025-07-24 via Tripadvisor
P
payao
6
Pros:

Everything was great, especially the bed was comfy.

2025-07-23 via Nuitee
D
David family
6
Pros:

Not a bad hotel, but was placed in room right next to employee break room on 1st floor. Every time door slammed shook my room. Also, lots of young kids running the halls and parking lot until midnight. Staff MUST have known, since I was room next to lobby and could hear them through my door.

2025-06-29 via Nuitee
J
Juan
10
Pros:

Staff was friendly an room was clean an comfortable.

2025-06-22 via Nuitee
J
Jennie family with young children us
10
Exceptional
2025-06-18 via Nuitee
M
Marvin young couple us
3
Poor
Cons:

very loud
did not clean room or give towels til called

2025-06-03 via Nuitee
K
Kurt family with young children us
7
Good
Pros:

I like the setup of the room. Staff was great. Will stay at a Spring Hill again

Cons:

Room 309. Shower head needs to be replaced. The shower door was difficult to open and close. Mattress uncomfortable.

2025-05-27 via Nuitee