Windsor Hotel & Bar

Hotels
Independent
8.6 (22 reviews)
Windsor Pl, Merthyr Tydfil, Wales, CF48 4SB , Merthyr Tydfil , GB

Facilities

Free WiFi
Wheelchair accessible
Front desk (limited hours)
Smoke-free property
Free reception
Free self parking
Upper floors accessible by stairs only

Review Highlights

Pros:
Friendly staff
Clean and comfortable room
Convenient bar on-site

Categories

Cleanliness
8.73
The room was clean and comfortable, reflecting positive sentiments.
Service
9.2
The owner and staff were welcoming and friendly, indicating high service quality.
Location
8.24
It's a bit of a distance from the city center but provides a more inviting local experience.
Room Quality
8.69
The room was clean and comfortable, indicating good quality.
Amenities
8.22
The bar on site is handy, providing basic amenities.
Value for Money
8.68
Given the quality of service and cleanliness, the value is considered good.
Food and Beverage
8.23
The onsite bar indicates decent food and beverage options.
Overall Experience
8.8
A comfortable stay with friendly staff, making for a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:01

Property Description

Dining and Socializing
Enjoy delicious meals at the restaurant, or stay in and indulge in 24-hour room service. Join other guests at the daily complimentary reception or unwind with a drink at the bar/lounge.

Comfort and Connectivity
Relax in one of the 12 guestrooms with Smart televisions and Tempur-Pedic beds. Stay connected with complimentary wireless internet and enjoy satellite programming. The bathrooms boast showers with rainfall showerheads and premium hair dryers.

Convenient Amenities
Benefit from a 24-hour front desk, coffee/tea in a common area, and free self-parking. Explore nearby attractions like Treharris Park and Brecon Beacons National Park. Book your stay at Windsor Hotel & Bar for a memorable experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 22 reviews
Cleanliness: 8.73
Service: 9.2
Location: 8.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
D
Daniel
10
A comfortable stay with friendly staff
Pros:

Stayed here during a busy concert weekend. The owner and staff working were welcoming and friendly. There is a bar on site, which is handy as there is not really much else in the immediate area except a small convenience store. Room was clean and comfortable. It's a bit of a distance from the city center but the train station is a 5 minute walk. Given it's further away I feel it provides a more inviting and local experience.

2025-07-25 via Nuitee
S
Stephen
2
Windsor hotel is a tip
Pros:

Do not go to this place its not a hotel its a ***t hole there is knowone there anywhere, we had to let ourselves in, ring a number and linda spoke to us over the phone and said help yourselves to a room the keys are on reception.the bedding was stained and unironed it felt like someone had already slept in the bed. It is the most disgusting place i have ever ever ever stayed it should not be on this site someone needs to go and reassess this place they say its 5 stars and room sevice and bar it is NOT. False information i should get my money back

2025-07-05 via Nuitee
C
Charlotte
10
Pros:

Brilliant stay, the staff and the owner were great very homey and warm atmosphere. Very kindly made me an early breakfast each day as I had to be up for a training course. Rooms were clean tidy and brilliantly sound proofed as I heard nothing from the bar downstairs. Great little place would highly recommend.

2025-03-17 via Nuitee
R
Richard partner
8
Pros:

The hostess was very friendly and genuine. The room was nice and clean. We spent a pleasant hour in the bar. We booked at the last minute because of family illness and she was surprised to see us but everything got sorted out.

2025-03-16 via Nuitee
D
Deborah
10
Very welcoming
Pros:

A great place to stay. Very friendly & kind. There were not many guests & it felt very welcoming & relaxed. The curry was excellent & I had a cooked breakfast after booking it the night before

Room was clean & warm. All the staff very caring & chatty. Lovely place

2024-11-22 via Nuitee
S
Stephen
10
Little Gem
Pros:

OMG I am amazed that this place wasn't better frequented when i stayed last night. The rooms are well furnished, clean and very comfortable. The bar area is nicely decorated and the food was delicious, it was curry night yum! The staff were all very friendly and helpful. Will definitely stay here again. I'm attaching a few pictures of my room.

2024-10-25 via Nuitee
S
Sue
10
Pros:

The room was better than it appeared on the internet. There is a living room where you can cook simple meals, it I think you’d need to take your own cutlery and pans. However the facilities are there if you should want it.
The food was good and reasonably priced, also there was plenty of it.
If you can park on the road outside do so, the car park is VERY tight.

2024-10-22 via Nuitee
A
Akshdeep partner
10
Pros:

Great stay, lovely people and property

2024-08-20 via Nuitee
D
Daniel
10
Small, friendly, quirky hotel
Pros:

Enjoyed staying in this friendly hotel which had all the basic amenities. Simple continental breakfast included in the price and a basic evening meal menu offered. Not many amenities within walking distance but the train station and convenience store were less than a 10 minute walk away. Enjoyed our stay!

2024-08-14 via Nuitee
S
Samantha partner
10
Pros:

The staff made our stay awesome. They were all so helpful and accommodating. Made sure we had everything we needed.
Bathroom was just dirty with leftover hair from the previous guest (ew). Otherwise the room was quite cute. The sunflower patterns were adorable.

2024-08-06 via Nuitee
P
Peter
8
Pros:

The staff, Michael and Andrew were very helpful and a credit to the Hotel. We had an early evening meal and were very satisfied with the food and service.

2024-08-05 via Nuitee
S
Shane
8
Pros:

Was staying away for work. Suited me just fine. Bed was comfortable so that was the main thing. Unfortunately had to leave to early to enjoy a cooked breakfast but there did have a continental breakfast setup which helped.

2024-07-30 via Nuitee
C
Chris family
6
Pros:

When you go into the property you get a small sense of relief as externally it needs a coat of paint and there are weeds that need removing. The car park at the rear is small and has a VERY sharp corner so larger vehicles or vans are better parking elsewhere.The inside is clean and fresh and upon entering the room first impressions were positive. There were parts of the room which needed attention - the shower tray and wall needed cleaning and the medicine cabinet had obviously had bottles in it at some point as the the rings from these were very visible. The shower gel/shampoo was a bar of soap balanced on top of the shower The tea and coffee facilities had lots of sugar stuffed in them but we're loose so the mugs needed cleaning prior to use and some of the hot chocolate etc were out of date. The TV isn't connected to an aerial or cable service so unless you have Netflix or Prime you're not gonna be watching anything.
The bed and pillows were very comfortable, you could see that the vacuum had been used and an effort made to tidy the room but unfortunately the little things let it down.
The breakfast was very much a help yourself to toast and cereal - there was nothing else available. Although nice bread had been used it was placed in a basket covered in cling film but it was still dry as the air from underneath the basket dried it out.
Overall for what we needed it was fine, a bit more attention to detail would make a difference

2024-06-26 via Nuitee
S
Sean
6
Pros:

Nice rooms but no bar or restaurant until Thursday night

2024-06-19 via Nuitee
B
Bryan partner
10
Pros:

Though the Hotel is on Cardiff Road you can easily miss it parking is easy. The staff are very friendly, the rooms are modern and immaculate bar is small and very tidy. I had a big English breakfast. A great place to stay with a view of Aberfan

2024-06-14 via Nuitee
S
steve
10
Fantastic single night stay , recommended
Pros:

Fabulous place, great value, clean, Friendly. Great service and a great night's sleep.

2022-08-26 via Nuitee
E
Emily friends
10
Pros:

Staff were freindly and amazing train station just down the road but cant get uber in the area

2022-05-30 via Nuitee
R
Ryan
10
Excellent stay
Pros:

Plenty of free offroad parking, staff really helpful and let us store our mountain bikes in their garage, room was clean and tidy, digital tv allowed us to sync our netflix.
Would stay again.

2021-12-19 via Nuitee
V
Verified traveler
8
Excellent stay
Pros:

Great stay for business trip.

2021-12-11 via Nuitee
A
Adam
8
Over night stay
Pros:

Had a nice comfortable couple of nights stay, everything was nice and clean and everything that is advertised was available.
I would stay again

2020-07-15 via Nuitee