Holiday Inn Express - Kermit by IHG

Hotels
•
Holiday Inn Express
9 (95 reviews)
1019 CR 313 , Austin , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable, clean room
Great food
Convenient/close location
Cons:
Rude/unwelcoming front desk staff
Early check-in denied; manager unavailable causing long wait

Categories

Cleanliness
9
Room described as very comfortable and clean.
Service
7
Multiple negative notes: front desk attendant was rude/unwelcoming and a manager was unavailable for early check-in, causing long wait.
Location
9.5
Mentioned as 'Close' — interpreted as convenient location.
Room Quality
9.5
Room described as very comfortable.
Amenities
9
Standard quality for this hotel tier (no specific mentions in reviews).
Value for Money
9
Standard quality for this hotel tier (no specific mentions in reviews).
Food and Beverage
10
Explicitly praised: 'Great food!'
Overall Experience
9
Generally positive stay (comfortable, clean room and great food) but service/check-in issues tempered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Welcome to Holiday Inn Express - Kermit, an IHG Hotel!

Luxurious Amenities: Enjoy our seasonal outdoor swimming pool and fully-equipped fitness centre during your stay. Unwind in the shared lounge or stay connected with our complimentary high-speed WiFi throughout the property.

Convenience at Your Fingertips: Take advantage of our business centre and luggage storage facilities for a hassle-free stay. Our multilingual staff at the 24-hour front desk are ready to assist you in English and Spanish.

Easy Access: Located just 75 km from Odessa-Schlemeyer Field Airport, our hotel offers convenience and comfort for all travelers.

Book your stay at Holiday Inn Express - Kermit now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 95 reviews
Cleanliness: 9
Service: 7
Location: 9.5
Room Quality: 9.5
Amenities: 9
Value for Money: 9
Food and Beverage: 10
Overall Experience: 9
S
Stuart • solo_traveller • gb
10
2026-11-03 • via Nuitee
T
Teddy • extended_group • us
10
Pros:

My room was very comfortable and clean.

Cons:

The front desk attendant was sitting on a stool. Never said Hi, Hello, anything. I initiated the conversation. She was rude and not welcoming at all. She could certainly use some customer service coaching.

2026-10-22 • via Nuitee
O
Ortiz • family_with_children • us
10
2026-10-13 • via Nuitee
T
Tarren • solo_traveller • us
10
Pros:

Great food!

2026-08-21 • via Nuitee
T
Tarren • couple • us
10
2026-08-21 • via Nuitee
T
Tracey • solo_traveller • us
10
2026-08-03 • via Nuitee
C
Conchi • solo_traveller • us
8
Cons:

I didn't like how I showed up at 10am after driving 7hrs to get there and I had to wait 2hrs in my truck to get a room after requesting an early check in because the manager wasn't there on the weekends.

2026-06-13 • via Nuitee
S
Seely • solo_traveller • us
5
Pros:

Close

2026-05-18 • via Nuitee
E
EMMANUEL • family_with_children • us
10
2026-05-11 • via Nuitee
F
Fred • couple • us
7
2026-03-12 • via Nuitee
A
Ashley • couple • us
10
Nice hotel but terrible location! It smells like natural gas.
Pros:

Friendly staff

Cons:

It smells! The area is very industrial

2026-01-13 • via Nuitee
P
Paige • couple • us
10
2025-12-15 • via Nuitee
A
Alicia • family_with_children • us
10
2025-10-24 • via Nuitee
S
Sarah
8
Pros:

The Room was clean and the staff were super friendly and very helpful. I would stay again in the future ans would recommend to anyone needing a safe place to sleep comfortably. Again, the staff were awesome.

2025-10-09 • via Nuitee
F
Fruge • family_with_children • us
8
My stay with yall was amazing.
Pros:

Traveled with my disabled mom. Handicap room was amazing. Breakfast was good. Staff Angelica especially was amazing and helped me when I got locked out of our room! Super friendly staff

2025-09-29 • via Nuitee
H
H L
10
Pros:

Yes

2025-09-29 • via Nuitee
J
Jose • partner
10
Pros:

Nice

2025-09-27 • via Nuitee
M
Maria • partner
10
Pros:

It waz very nice, clean, and very com

2025-09-21 • via Nuitee
C
Cassandra M. • family_with_children • us
10
Pros:

Staff and amenities

Cons:

N/a

2025-08-30 • via Nuitee
M
Marisa
10
Funeral
Pros:

Hotel is clean. Breakfast is great. Lots of work vehicles around but overall would recommend to anyone. Would stay again if needed.

2025-08-26 • via Nuitee