Tru By Hilton Columbia Greystone

Hotels
•
Tru by Hilton
8.8 (960 reviews)
185 Stoneridge Drive , Columbia , US
+1 803-756-4140

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
8.15
Several reviews mentioned issues with room cleanliness, such as hairs and poor bathroom sanitation.
Service
9.99
Staff were frequently described as friendly and accommodating, particularly with early check-in.
Location
9.16
Location praised for proximity to events, making transportation easy.
Room Quality
8.61
Some complaints regarding basic room quality, such as the absence of a toilet lid.
Amenities
8.64
Amenities were generally rated well, although breakfast and cleanliness were cited as concerns.
Value for Money
9.1
Mixed reviews on pricing; some unhappy with unexpected charges, but still considered a fair value.
Food and Beverage
7.65
Notably negative feedback regarding breakfast options and quality.
Overall Experience
9.12
Overall, guests reported a satisfactory experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:27

Property Description

Modern Accommodation with Convenient Amenities
Tru By Hilton Columbia Greystone in Columbia provides a comfortable stay with a fitness centre, free WiFi, and non-smoking rooms. Enjoy the shared lounge and snack bar during your visit.

Delicious Breakfast and Leisure Activities
Start your day with a buffet or American breakfast. Unwind by playing billiards on-site or visit nearby attractions like EdVenture Children's Museum and Columbia Museum of Art.

Accessible Location and Exceptional Service
Conveniently located near South Carolina State Museum, this 3-star hotel also offers a 24-hour front desk, business centre, and a welcoming atmosphere for guests.

Book your stay at Tru By Hilton Columbia Greystone for a memorable experience in Columbia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Location

Guest Reviews

8.8
Based on 960 reviews
Cleanliness: 8.15
Service: 9.99
Location: 9.16
Room Quality: 8.61
Amenities: 8.64
Value for Money: 9.1
Food and Beverage: 7.65
Overall Experience: 9.12
K
Kimberlee • solo_traveller • us
10
Pros:

Clean pleasant and friendly staff and I liked the pool

Cons:

Not enough tables to sit at breakfast but it was a busy weekend and a lot of families were there

2026-10-18 • via Nuitee
E
Erica • couple • us
10
2026-10-18 • via Nuitee
S
Shanine • solo_traveller • us
9
2026-10-15 • via Nuitee
A
Angela • solo_traveller • it
7
Pros:

Very friendly and accomodating staff.

Cons:

The AC system is way too noisy and can't be switched off

2026-10-15 • via Nuitee
J
Jermain • couple • us
10
2026-10-14 • via Nuitee
N
Nakeia • couple • us
9
A nice stay, looking forward to the next!
Pros:

The property was very clean, trendy, and inviting. We appreciated the pleasant atmosphere and entertainment/chill spaces for guests in the lobby. The front desk rep Lashawn was awesome!

Cons:

The room refrigerator was either not cold or not working. Heavier blankets would’ve been nice.

2026-10-13 • via Nuitee
C
Carmen • couple • us
10
I love it and I’d stay there again
Pros:

Cleanliness and very nice staff

Cons:

Everything was great

2026-10-12 • via Nuitee
E
Ellen • couple • us
8
Good
2026-10-12 • via Nuitee
C
Crystal • couple • us
10
2026-10-12 • via Nuitee
H
Herman • solo_traveller • us
10
Pros:

Everything

2026-10-12 • via Nuitee
T
Tinsel • family_with_children • us
10
2026-10-12 • via Nuitee
C
Calvin • solo_traveller • us
10
Pros:

Everything

2026-10-12 • via Nuitee
A
Antoine • couple • us
10
Nice staff. Clean environment
Pros:

Location

Cons:

Nothing

2026-10-12 • via Nuitee
M
Mikaela • couple • us
8
2026-10-11 • via Nuitee
C
christopher • couple • us
7
Average digs.
Pros:

Breakfast was s-so. Convenient location.

Cons:

Price per night. It should @ $100. Ditch the plastic water bottles, as they are full of microplastics.

2026-10-09 • via Nuitee
J
John • couple • us
10
Service & Support was great.
Pros:

Staff & Service was excellent. Customer Service wasgreat.

Cons:

N/A

2026-10-08 • via Nuitee
T
thomas • couple • us
7
Great for one night
Pros:

Clean, good location, parking, comfortable

Cons:

Cost and breakfast

2026-09-18 • via Nuitee
V
Violeta • family_with_children • us
8
2026-09-17 • via Nuitee
L
Latoya • couple • us
9
Cons:

I didn't like the pillows

2026-09-15 • via Nuitee
R
Reginald • couple • us
9
2026-09-13 • via Nuitee