Tru By Hilton Columbia Greystone

Hotels
Tru by Hilton
8.8 (934 reviews)
185 Stoneridge Drive , Columbia , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
8.15
Several reviews mentioned issues with room cleanliness, such as hairs and poor bathroom sanitation.
Service
9.99
Staff were frequently described as friendly and accommodating, particularly with early check-in.
Location
9.16
Location praised for proximity to events, making transportation easy.
Room Quality
8.61
Some complaints regarding basic room quality, such as the absence of a toilet lid.
Amenities
8.64
Amenities were generally rated well, although breakfast and cleanliness were cited as concerns.
Value for Money
9.1
Mixed reviews on pricing; some unhappy with unexpected charges, but still considered a fair value.
Food and Beverage
7.65
Notably negative feedback regarding breakfast options and quality.
Overall Experience
9.12
Overall, guests reported a satisfactory experience with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:27

Property Description

Modern Accommodation with Convenient Amenities
Tru By Hilton Columbia Greystone in Columbia provides a comfortable stay with a fitness centre, free WiFi, and non-smoking rooms. Enjoy the shared lounge and snack bar during your visit.

Delicious Breakfast and Leisure Activities
Start your day with a buffet or American breakfast. Unwind by playing billiards on-site or visit nearby attractions like EdVenture Children's Museum and Columbia Museum of Art.

Accessible Location and Exceptional Service
Conveniently located near South Carolina State Museum, this 3-star hotel also offers a 24-hour front desk, business centre, and a welcoming atmosphere for guests.

Book your stay at Tru By Hilton Columbia Greystone for a memorable experience in Columbia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 934 reviews
Cleanliness: 8.15
Service: 9.99
Location: 9.16
Room Quality: 8.61
Amenities: 8.64
Value for Money: 9.1
Food and Beverage: 7.65
Overall Experience: 9.12
P
Pamela solo_traveller us
10
2026-07-18 via Nuitee
M
Maddie couple us
10
Pros:

Good breakfast clean room

2026-07-18 via Nuitee
A
ANTHONY solo_traveller us
10
Pros:

Everything

Cons:

Nothing

2026-07-17 via Nuitee
S
saprina couple us
10
EXCELLENT
2026-07-16 via Nuitee
S
Stephen couple us
10
Pros:

Everything was advertised perfectly and very clean. Breakfast was good. The staff were excellent.

Cons:

No complaints, maybe have some bigger towels lol.

2026-07-13 via Nuitee
R
Raymond couple us
10
Miraculous
Pros:

Exceptional most definitely

2026-07-13 via Nuitee
J
Johnson solo_traveller us
10
Nice place to stay!
Pros:

The employees were all very friendly and incredibly helpful.

Cons:

The fire alarm that went off, which of course is not the fault of the hotel or the staff members.

2026-07-12 via Nuitee
N
nancy solo_traveller ca
9
Pros:

Clean bright room, loved that there was no rug in the room

Cons:

Nothing

2026-07-12 via Nuitee
D
Dahlaney couple us
10
2026-07-11 via Nuitee
E
Erica couple us
9
I would definitely recommend this hotel and will stay again
Pros:

My room was soo clean. As soon as you got off the elevator you smelled cleaner and febreeze . That let me know that the workers cared about what they were doing. There was one lady at breakfast, I believe her name may have been Evette but I watched her take the time to assist children and adults with the waffle maker. She made sure that the breakfast bar was always fully stocked and clean.

Cons:

N/A

2026-07-11 via Nuitee
A
Arce couple pr
10
2026-07-11 via Nuitee
J
Jeannine solo_traveller us
10
2026-07-08 via Nuitee
S
Shaneeka solo_traveller us
10
2026-07-07 via Nuitee
A
AVERY solo_traveller us
10
Pros:

Everything perfect

Cons:

I like everything

2026-07-07 via Nuitee
I
iniki family_with_children us
10
2026-07-06 via Nuitee
K
Kortni family_with_children us
10
Excellent staff and stay with the dogs as well
Pros:

The customer service was excellent from the moment we walked. My mother fell in love with this place last time we visited and also their shampoo and conditioner (she literally ask for it for Christmas) they gave her a bottle before we left this time and it made her whole day. They also care about the dogs as well. Always welcomes them as if they were human guest. They even have little toys and treats out for them at the front desk. We will always stay here when we visit family in the area!

Cons:

Nothing

2026-06-29 via Nuitee
A
Anna couple us
10
2026-06-29 via Nuitee
T
Tara couple us
10
Clean, super comfy and modern. Quiet. No problems! 10/10
Pros:

Everything! Everything was clean, quiet. No issues, even for a Friday night. We will stay here again, 10/10.

Cons:

Nothing! We accidentally slept in because the shade worked too well!

2026-06-29 via Nuitee
T
Tamieyah couple us
10
Wonderful experience great price will go again
Pros:

Everything , everyone was nice & welcoming ! It was very clean as well

2026-06-25 via Nuitee
T
Tara couple us
9
2026-06-22 via Nuitee