Sandman Signature Vancouver Airport Hotel & Resort

Hotels
Sandman Hotel Group
7.7 (1826 reviews)
10251 Saint Edwards Drive , Richmond , ca

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.06
Numerous complaints about cleanliness, including cobwebs and unclean rooms.
Service
8.53
Generally positive feedback regarding staff friendliness and service quality.
Location
8.57
Convenient location with access to airport and nearby restaurants.
Room Quality
7.02
Mixed reviews; some rooms reported as clean and spacious, but others noted damage.
Amenities
7.55
Amenities mentioned positively, but some areas need updating.
Value for Money
7.71
Value perceived positively due to upgrades and additional services.
Food and Beverage
8.46
Excellent restaurant service reported, contributing to an overall satisfactory experience.
Overall Experience
7.73
Overall mixed experience; some highly satisfied, others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Indulge in Luxury and Convenience

Luxurious Accommodations: Each room at Sandman Signature Vancouver Airport is equipped with a flat-screen TV, coffee machine, and a private balcony for your comfort and relaxation.

Delightful Dining Options: From a cozy coffee bar to a 24-hour Denny's restaurant and a fine dining experience at Chop restaurant, our on-site dining options cater to every craving.

Relaxation and Recreation: Unwind in our indoor pool, hot tub, or modern health club during your stay. With a 24-hour front desk and activities like golf and whale watching nearby, your comfort and entertainment are our priorities.

Book your stay now and experience the perfect blend of luxury and convenience at Sandman Signature Vancouver Airport.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.7
Based on 1826 reviews
Cleanliness: 6.06
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 7.55
Value for Money: 7.71
Food and Beverage: 8.46
Overall Experience: 7.73
J
Judith solo_traveller ca
8
2026-05-16 via Nuitee
K
Kaela-lee family_with_children ca
8
Pros:

Big hotel with a nice restaurant and Starbucks in the lounge. The shuttle to the airport was nice.

Cons:

It is further away from the train, but you can take the free shuttle to the airport and get on the train to go to downtown Vancouver. There aren’t many hotels in Vancouver that have water slides, so there were many sports teams there, which made the pool busy and dangerous at times.

2026-05-16 via Nuitee
L
Lorena couple cr
5
Piso de baño SUCIO PEGAJOSO!!!
Pros:

Ubicación

Cons:

El piso del baño estaba asqueroso, completamente pegajoso, nunca he visto un piso TAN pegajoso! El colchón del cuarto demasiado suave, del tipo que se hunde. No me gustó para nada, pero el baño fue definitivamente lo PEOR, de verdad que era un asco

2026-05-15 via Nuitee
D
dennis family_with_children ca
10
very good
2026-05-15 via Nuitee
X
XiaoDong solo_traveller ca
10
Pros:

服务员的态度好和响应速度很快,给我带来很大方便。

很满意!

2026-05-15 via Nuitee
D
Dagmar solo_traveller de
7
Pros:

Die Nähe zum Flughafen war sehr gut. Rundherum gab es mehrere Frühstücksoptionen.

Cons:

Sehr laute Umgebung durch Flugzeuge und Straßenlärm (wussten wir aber). Die Einrichtung ist ziemlich alt, der Teppich sehr abgenutzt. Passt nicht zu einem 4 Sterne Hotel. Da müsste dringend mal renoviert werden.

2026-05-15 via Nuitee
S
Susanne Maria couple ca
10
Pros:

All good. Clean and easy access to and from airport

2026-05-14 via Nuitee
J
josephine solo_traveller ca
10
2026-05-13 via Nuitee
C
Chantel solo_traveller jm
10
It’s great, I’ll definitely go back.
Pros:

It was very clean!!!! The location was perfect. They have an airport shuttle. There are 2 restaurants on site. They have paid parking for those who drive. There’s a pool. The housekeepers were really friendly and professional and the front desk staff as well except for one.

Cons:

On the evening before my check out I called the front desk to ask for a late check out. The male agent who answered said while laughing “you need to speak to the manager, I cannot help you with that”. I had to ask when the manager comes in because he didn’t even follow up with that information. He then told me 8am in the morning.

I called the next morning and a female agent answered (NOT the manager). I told her I need to speak to the manager regarding a late check out. She told me she could assist instead and gave me until 1pm.

That male agent was very unprofessional and lacked proper customer service. A better answer from him could’ve been “I’m sorry, I’m not able to assist you with that at this time. You would need to speak with the manager. He comes in at 8am. Please call back at that time and he/she will be able to assist you”.

Otherwise my stay was great. I would still go back despite that bad experience.

2026-05-13 via Nuitee
J
James couple ca
9
Very enjoyable.
Pros:

Staff very helpful and accommodating.
Beds really comfortable.
Airport shuttle included in price.

Cons:

Less expensive.
More frequent shuttle times, long wait at airport to get to hotel.

2026-05-10 via Nuitee
G
Gulin couple ca
1
See above, it was terrible.
Pros:

Location was great for the airport but that’s about it.

Cons:

Everything! We requested a quiet room, and I got a room by the fire exit. Door was slamming all night. In addition, the room was very hot and we put the temperature down but it was still hot. It was also disgusting, there was hair on the dresser by the bed and dust. We won’t ever stay there again, and it wasn’t cheap!

2026-05-10 via Nuitee
B
Bridget couple us
9
Nice place to stay short period of time.
Pros:

Airport free shuttle, quiet and clean

Cons:

There are not many restaurants around the hotel.

2026-05-10 via Nuitee
L
Laurie couple ca
10
2026-05-09 via Nuitee
N
nina family_with_children ch
7
2026-05-08 via Nuitee
G
Gable solo_traveller ca
8
Pros:

Clean and comfortable

Cons:

Door closing next door too loud

2026-05-06 via Nuitee
R
rashidianfar couple ca
9
2026-05-06 via Nuitee
L
le couple ca
4
2026-05-06 via Nuitee
M
MartinQin couple ca
5
Old hotel, livable status.
Pros:

The price was good for value. Seem decent hotel. Pool seems nice but we did not use it.
The bed was comfortable. Has microwave and a small freezer.

Cons:

Decent value, but avoid the Provincial Wing—it has a run-down motel vibe. We requested a move to the newer building, which was a significant upgrade. It’s still quite old, but definitely more acceptable for a stay.

2026-05-05 via Nuitee
M
Morton solo_traveller ca
4
2026-05-05 via Nuitee
R
raya rozenberg solo_traveller ca
10
Pros:

Shuttle service was great.Room big and has a balcony.

Cons:

Nothing

2026-05-05 via Nuitee