Tru By Hilton Denver Downtown Convention Center

Hotels
•
Tru by Hilton
8.2 (1316 reviews)
801 15th St , Denver , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor breakfast
High parking fees

Categories

Cleanliness
8.05
Rooms were clean but some reviews highlight issues with small room sizes.
Service
9.35
Customer service was outstanding and staff friendly.
Location
9.55
Great location near museums, restaurants, and union station.
Room Quality
7.55
Rooms reported to be tiny with some amenities lacking like microwaves.
Amenities
8.05
Limited breakfast options and issues with the elevators reported.
Value for Money
7.25
Charged extra for parking and other amenities not included in the room rates.
Food and Beverage
7.05
Breakfast was reported to be poor with limited options and service issues.
Overall Experience
8.75
Overall stay was good with a few significant concerns but still enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:40

Property Description

Modern Accommodation with Prime Location
Situated in the heart of Denver, Tru By Hilton Denver Downtown Convention Center offers modern accommodation just steps away from major attractions. The hotel boasts a fitness centre, private parking, and a stylish bar and lounge for guests to unwind.

Convenient Amenities for a Comfortable Stay
Guests can enjoy the convenience of free WiFi, a private bathroom with complimentary toiletries, and in-room entertainment with flat-screen TVs. The bilingual staff is readily available to assist guests in English and Spanish, ensuring a seamless stay.

Explore Denver's Best Attractions
With key landmarks like Denver Performing Arts Complex and Larimer Square nearby, guests can easily immerse themselves in the vibrant culture of the city. Don't miss the chance to book your stay at Tru By Hilton Denver Downtown Convention Center for a memorable experience in Denver.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 56 per day.

Location

Property Accessibility

Total Disability Score: 73.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 1316 reviews
Cleanliness: 8.05
Service: 9.35
Location: 9.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.25
Food and Beverage: 7.05
Overall Experience: 8.75
J
James • couple • us
9
2026-06-26 • via Nuitee
R
Rosane • solo_traveller • br
10
2026-06-25 • via Nuitee
C
Carter • couple • us
8
2026-06-24 • via Nuitee
J
Jasmine • solo_traveller • us
10
2026-06-22 • via Nuitee
K
Kate • couple • gb
9
Great hotel would return
Pros:

Great location nice rooms friendly staff free coffee in reception seemed to be very dog friendly. Great cheap bar with pool tables across the road.

Cons:

Nothing

2026-06-21 • via Nuitee
J
Jennifer • solo_traveller • us
10
Pros:

Always a great stay

Cons:

Beds are very uncomfortable

2026-06-21 • via Nuitee
A
anita • solo_traveller • us
9
Pros:

Great l9cation clean quiet rooms

Cons:

Breakfast were not timely on refilling food when running low or empty

2026-06-19 • via Nuitee
S
Stefan • solo_traveller • is
9
2026-06-18 • via Nuitee
D
Debra • couple • us
8
2026-06-15 • via Nuitee
V
veronicacF7674CE • Couples
6
Clean and welcoming
Pros:

Room was clean, staff was nice and welcoming.

2026-06-14 • via Tripadvisor
R
Robert • extended_group • de
9
2026-06-14 • via Nuitee
E
Emma • couple • us
7
2026-06-14 • via Nuitee
O
Omar • family_with_children • us
9
2026-06-12 • via Nuitee
B
Barbara • solo_traveller • us
5
Pros:

Location

Cons:

Breakfast

2026-06-11 • via Nuitee
W
Wei-Ta • solo_traveller • tw
8
2026-06-11 • via Nuitee
L
Lucie • couple • de
7
2026-06-10 • via Nuitee
M
Markus • solo_traveller • ch
8
2026-06-09 • via Nuitee
L
Lilith • family_with_children • us
1
Pros:

The hotel staff called the security on me. All because I used the name of mine which I am going to change it. I explained to them, but she wasn’t ready to hear me. They called the security police to threw me out.

Cons:

Their attitude was very poor.

2026-06-05 • via Nuitee
L
Liana • couple • ca
9
overall great experience
Pros:

location was perfect! 24/7 coffee and tea was amazing

Cons:

breakfast

2026-06-05 • via Nuitee
A
Amanda • couple • us
1
Unpleasant. Parking is ridiculous too pricey
Pros:

Staff at front desk were helpful

Cons:

Better lost or left item communication. Still waiting for a response. Taking way too long to hear back.

2026-06-04 • via Nuitee