Tru By Hilton Denver Downtown Convention Center

Hotels
Tru by Hilton
8.2 (1369 reviews)
801 15th St , Denver , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor breakfast
High parking fees

Categories

Cleanliness
8.05
Rooms were clean but some reviews highlight issues with small room sizes.
Service
9.35
Customer service was outstanding and staff friendly.
Location
9.55
Great location near museums, restaurants, and union station.
Room Quality
7.55
Rooms reported to be tiny with some amenities lacking like microwaves.
Amenities
8.05
Limited breakfast options and issues with the elevators reported.
Value for Money
7.25
Charged extra for parking and other amenities not included in the room rates.
Food and Beverage
7.05
Breakfast was reported to be poor with limited options and service issues.
Overall Experience
8.75
Overall stay was good with a few significant concerns but still enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:40

Property Description

Modern Accommodation with Prime Location
Situated in the heart of Denver, Tru By Hilton Denver Downtown Convention Center offers modern accommodation just steps away from major attractions. The hotel boasts a fitness centre, private parking, and a stylish bar and lounge for guests to unwind.

Convenient Amenities for a Comfortable Stay
Guests can enjoy the convenience of free WiFi, a private bathroom with complimentary toiletries, and in-room entertainment with flat-screen TVs. The bilingual staff is readily available to assist guests in English and Spanish, ensuring a seamless stay.

Explore Denver's Best Attractions
With key landmarks like Denver Performing Arts Complex and Larimer Square nearby, guests can easily immerse themselves in the vibrant culture of the city. Don't miss the chance to book your stay at Tru By Hilton Denver Downtown Convention Center for a memorable experience in Denver.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Location

Property Accessibility

Total Disability Score: 73.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 1369 reviews
Cleanliness: 8.05
Service: 9.35
Location: 9.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.25
Food and Beverage: 7.05
Overall Experience: 8.75
W
Willibald couple at
8
Gutes Hotel in zentraler Lage
Pros:

Großes Hotel mit sehr netten Angestellten an der Rezeption. Zimmer war nicht groß, aber absolut in Ordnung.

Cons:

Das Frühstück. Die Auswahl ist ja noch einigermaßen in Ordnung, aber die Qualität des Essens ist als klassische Industriekost zu bewerten - Eier, Schinken und Würste haben mutmaßlich noch nie ein Tier gesehen. Möglicherweise ist es in Colorado aber auch generell recht schwer zu höherwertigem Essen zu kommen.

2026-08-08 via Nuitee
R
Rob couple us
7
It was fine, there is great access to restaurants and venues.
Pros:

The location was within walking distance from our venues and restaurants. The price for the hotel was good.

Cons:

Parking was horrible! There were not enough spaces for the hotel guests and it appears anyone can park in the garage as it filled up so quickly. We had to park across the street and haul our luggage to the hotel in the rain! There were not enough staff to assist with the breakfast leaving us without cereal/oatmeal bowls, coffee, muffins, bananas and toppings for the oatmeal! We had to wait 10 minutes for coffee and eggs. Tables were not cleared and wiped down.

2026-08-07 via Nuitee
O
Ondrej couple cz
10
2026-08-07 via Nuitee
L
Lisa couple us
9
2026-08-06 via Nuitee
W
Wei Shuo solo_traveller tw
7
2026-08-05 via Nuitee
L
LEBG7 solo_traveller ec
9
Pros:

La ubicscion cerca del.Down Town muy colorido bonito buen desayuno...

Cons:

Que no hay parqueadero fijo a veces hay a veces no!

2026-08-03 via Nuitee
D
Donald couple us
2
VERY disappointed
Pros:

The location, the bed and pillows

Cons:

service, breakfast, orange juice tasted like water with orange juice in it for flavor, turkey sausage was cold and rubbery, eggs were tasteless . We needed an ice bucket, none in the room. (I've always had a ice bucket with a lid in hotels). We called for one and it never came, even though they said they would bring one. My husband had to go get one from the front desk and it was like a flimsy plastic 1/2 gallon ice cream container with no lid. There was no seating other than one desk chair and I felt like I was in a Holiday Inn Express with just enough room to walk around the bed. Hardly any storage for suitcases, open hanging for clothing, no closet. We showered the afternoon before to clean up for the theater and had to use wash clothes from the day before when we dressed to leave. The elevator situation for the garage was irritating because you sent for an elevator and the ones that didn't access the garage kept coming and in order to get the garage ones, my husband had to keep going over and pushing the button to send it elsewhere so a garage one would come instead. Plus, there was a shortage of carts, so we had to make a few trips to our car and it was a hassle. $55 for parking after an exhorbant price for the hotel that the only thing you have going for you is location. Very disappointing stay!!!! I was so excited for this trip to see Sound of Music and was so disappointed with our accomodations.

2026-08-03 via Nuitee
T
Tammie family_with_children us
7
2026-08-02 via Nuitee
M
Maxime family_with_children fr
9
2026-08-02 via Nuitee
J
Josafat Israel couple mx
9
Excellent place
Pros:

Excellent location and cleanest place

Cons:

Only the wait time for the elevator

2026-08-02 via Nuitee
E
Emilie couple nl
7
2026-08-02 via Nuitee
A
Ann couple us
4
Pros:

The hotel itself was fine.

Cons:

The computer system went down and they could not check us into our room. It was not the staff's fault but it was very incovenient since we were going to a show. There should be better organized back up systems in place for when these kinds of things happen.

2026-08-02 via Nuitee
L
Lisa couple us
7
2026-08-02 via Nuitee
R
Robin family_with_children us
7
2026-08-02 via Nuitee
T
TimB solo_traveller gb
8
First night in Denver
Pros:

Location was good, breakfast was excellent, room was ideal, staff were A+

Cons:

WiFi was available but too weak. Had to use 5g.

2026-08-02 via Nuitee
S
Savannah family_with_children us
10
Peaceful
Pros:

Clean

Cons:

N/A

2026-07-25 via Nuitee
S
Savannah couple us
10
Peaceful
Pros:

Friendly staff, free breakfast, comfy bed

Cons:

N/A

2026-07-25 via Nuitee
M
michel extended_group fr
10
2026-07-24 via Nuitee
L
Ludovic B. family_with_children ch
7
2026-07-21 via Nuitee
R
Robin couple us
9
Pros:

Good location & clean

Cons:

Breakfast “cafeteria” was crowded and loud

2026-07-20 via Nuitee