Tru By Hilton Denver Downtown Convention Center

Hotels
•
Tru by Hilton
8.2 (1211 reviews)
801 15th St , Denver , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor breakfast
High parking fees

Categories

Cleanliness
8.05
Rooms were clean but some reviews highlight issues with small room sizes.
Service
9.35
Customer service was outstanding and staff friendly.
Location
9.55
Great location near museums, restaurants, and union station.
Room Quality
7.55
Rooms reported to be tiny with some amenities lacking like microwaves.
Amenities
8.05
Limited breakfast options and issues with the elevators reported.
Value for Money
7.25
Charged extra for parking and other amenities not included in the room rates.
Food and Beverage
7.05
Breakfast was reported to be poor with limited options and service issues.
Overall Experience
8.75
Overall stay was good with a few significant concerns but still enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:40

Property Description

Modern Accommodation with Prime Location
Situated in the heart of Denver, Tru By Hilton Denver Downtown Convention Center offers modern accommodation just steps away from major attractions. The hotel boasts a fitness centre, private parking, and a stylish bar and lounge for guests to unwind.

Convenient Amenities for a Comfortable Stay
Guests can enjoy the convenience of free WiFi, a private bathroom with complimentary toiletries, and in-room entertainment with flat-screen TVs. The bilingual staff is readily available to assist guests in English and Spanish, ensuring a seamless stay.

Explore Denver's Best Attractions
With key landmarks like Denver Performing Arts Complex and Larimer Square nearby, guests can easily immerse themselves in the vibrant culture of the city. Don't miss the chance to book your stay at Tru By Hilton Denver Downtown Convention Center for a memorable experience in Denver.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 56 per day.

Location

Property Accessibility

Total Disability Score: 73.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 1211 reviews
Cleanliness: 8.05
Service: 9.35
Location: 9.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.25
Food and Beverage: 7.05
Overall Experience: 8.75
M
Maricris Macadangdang • family_with_children • us
9
2026-03-20 • via Nuitee
K
Karel • solo_traveller • fr
4
Pros:

Location

Cons:

It was dirty

2026-03-20 • via Nuitee
M
Maricris Macadangdang • family_with_children • us
9
2026-03-20 • via Nuitee
J
Janiel • extended_group • bz
8
2026-03-18 • via Nuitee
P
pauline • family_with_children • us
10
2026-03-18 • via Nuitee
P
Panayota • couple • us
10
Great location!
Pros:

Great location! The staff was friendly and the hotel facilities were awesome.

2026-03-17 • via Nuitee
R
Red Cloud • couple • us
7
Comfortable
Pros:

Location

Cons:

No parking

2026-03-16 • via Nuitee
S
Smita • solo_traveller • us
10
Amazing and comfortable with a good breakfast options
Pros:

Everything, Amazing and comfortable with a good breakfast options

Cons:

All good

2026-03-16 • via Nuitee
M
Matt • family_with_children • us
10
2026-03-16 • via Nuitee
A
Astri • couple • us
10
We did enjoyed are stayed in Tru hotel 💚
Pros:

Clean and Nice

Cons:

We got stuck in the elevator but we were good.

2026-03-15 • via Nuitee
V
Valerie • couple • us
10
Excellent! Will return
Pros:

Great location, super friendly and helpful staff!!

2026-03-15 • via Nuitee
C
Chiachi • solo_traveller • tw
9
Pros:

很乾淨床很好睡
早餐還不錯

2026-03-14 • via Nuitee
A
Andrea • family_with_children • gt
10
2026-03-13 • via Nuitee
G
Gomez Perez • family_with_children • us
7
2026-03-12 • via Nuitee
M
Matta • solo_traveller • us
10
Solo traveler 💫
Pros:

I really enjoyed the location and easy accessibility to different other locations and businesses.

Cons:

Initially I couldn't find the door so that was kind of weird.

2026-03-11 • via Nuitee
H
Heidi • extended_group • us
8
2026-03-11 • via Nuitee
P
Paola • couple • pa
9
2026-03-10 • via Nuitee
N
Nancy Cameron • solo_traveller • us
1
Last one
Pros:

Fine

Cons:

Taking 100 a day in case we wanted the buy some of your tacky crap was unacceptable. Seems like a lucrative way to scam the customer and make investments for Hilton. Never again will you be using my money.

2026-03-09 • via Nuitee
S
Sebrina • couple • us
9
Smiles
Pros:

Very nice

Cons:

The first morning breackfast lady was not very friendly

2026-03-08 • via Nuitee
M
Maria • couple • us
10
2026-03-07 • via Nuitee