Tru By Hilton Denver Downtown Convention Center

Hotels
•
Tru by Hilton
8.2 (1182 reviews)
801 15th St , Denver , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor breakfast
High parking fees

Categories

Cleanliness
8.05
Rooms were clean but some reviews highlight issues with small room sizes.
Service
9.35
Customer service was outstanding and staff friendly.
Location
9.55
Great location near museums, restaurants, and union station.
Room Quality
7.55
Rooms reported to be tiny with some amenities lacking like microwaves.
Amenities
8.05
Limited breakfast options and issues with the elevators reported.
Value for Money
7.25
Charged extra for parking and other amenities not included in the room rates.
Food and Beverage
7.05
Breakfast was reported to be poor with limited options and service issues.
Overall Experience
8.75
Overall stay was good with a few significant concerns but still enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:40

Property Description

Modern Accommodation with Prime Location
Situated in the heart of Denver, Tru By Hilton Denver Downtown Convention Center offers modern accommodation just steps away from major attractions. The hotel boasts a fitness centre, private parking, and a stylish bar and lounge for guests to unwind.

Convenient Amenities for a Comfortable Stay
Guests can enjoy the convenience of free WiFi, a private bathroom with complimentary toiletries, and in-room entertainment with flat-screen TVs. The bilingual staff is readily available to assist guests in English and Spanish, ensuring a seamless stay.

Explore Denver's Best Attractions
With key landmarks like Denver Performing Arts Complex and Larimer Square nearby, guests can easily immerse themselves in the vibrant culture of the city. Don't miss the chance to book your stay at Tru By Hilton Denver Downtown Convention Center for a memorable experience in Denver.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 56 per day.

Location

Property Accessibility

Total Disability Score: 73.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 1182 reviews
Cleanliness: 8.05
Service: 9.35
Location: 9.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.25
Food and Beverage: 7.05
Overall Experience: 8.75
S
S • family_with_children • us
10
Pros:

Excellent all

2026-02-10 • via Nuitee
G
Gulyamov • family_with_children • us
10
2026-02-10 • via Nuitee
D
David • couple • us
8
2026-02-10 • via Nuitee
V
Vazquez Aponte • couple • pr
10
2026-01-30 • via Nuitee
T
Teresa • couple • us
3
Much less than expected
Pros:

Breakfast

Cons:

No ice or microwave & no coffee maker in the room & no pool or jacuzzi

2026-01-27 • via Nuitee
N
Nicolas • extended_group • fr
8
Dans les standards de la chaîne, un peu cher
Pros:

L’emplacement est très bien et dans les standards de la chaîne

Cons:

Le personnel est un peu froid

2026-01-27 • via Nuitee
A
Aurea • couple • it
1
bad
Pros:

a huge problem to change my reservation
front desk super busy
no maintence AVAILABLE AFTER 11 PM
my thermostath was not working well, we get all sick .
it was a bad experience

Cons:

WE HAVE AN EMERGENCY ,,FORGET ABOUT THEM

2026-01-26 • via Nuitee
L
Luis • extended_group • py
10
2026-01-26 • via Nuitee
S
Sven • solo_traveller • de
10
2026-01-25 • via Nuitee
C
chapin • family_with_children • us
9
Una éxelente experiencia, para despedir el año. Muy bueno vista, 👌
Pros:

Lo céntrico , servicio. Y comodidad,

Cons:

Todo muy bien 👍

2026-01-25 • via Nuitee
T
Tara • couple • us
8
2026-01-24 • via Nuitee
W
Wilchardson • solo_traveller • us
9
2026-01-23 • via Nuitee
D
Don • extended_group • us
7
Not Bad
2026-01-22 • via Nuitee
S
Stephen • couple • us
1
2026-01-22 • via Nuitee
J
Janet • couple • us
8
Excellent location, staff, and value. If you want to stay in downtown Denver this hotel is a real value for the location
Pros:

Excellent location, staff, and super value. Great gym and public seating area. Friendly bar. In room mini fridge. City and Mountain Views.

Cons:

Rooms need a bit of freshening. Of course then they would need to raise prices. Clean enough not sparkling, sheets getting thin.

2026-01-22 • via Nuitee
N
Nay • family_with_children • us
9
All is well!
Pros:

All is well!

Cons:

Nothing at all

2026-01-22 • via Nuitee
K
Kaneshia • couple • us
8
Pros:

The location was great.

Cons:

They didn’t sell food. No ice machines were on my floor.

2026-01-21 • via Nuitee
A
Allan • couple • us
8
No coffee pot in room but was available in lobby. B
Pros:

Nothing outstanding but sufficient to curb your appetite.

Cons:

Potatoes and sausage

2026-01-20 • via Nuitee
D
Dakota • solo_traveller • us
7
2026-01-20 • via Nuitee
F
Frida • couple • us
10
2026-01-20 • via Nuitee