Tru By Hilton Denver Downtown Convention Center

Hotels
•
Tru by Hilton
8.2 (1211 reviews)
801 15th St , Denver , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor breakfast
High parking fees

Categories

Cleanliness
8.05
Rooms were clean but some reviews highlight issues with small room sizes.
Service
9.35
Customer service was outstanding and staff friendly.
Location
9.55
Great location near museums, restaurants, and union station.
Room Quality
7.55
Rooms reported to be tiny with some amenities lacking like microwaves.
Amenities
8.05
Limited breakfast options and issues with the elevators reported.
Value for Money
7.25
Charged extra for parking and other amenities not included in the room rates.
Food and Beverage
7.05
Breakfast was reported to be poor with limited options and service issues.
Overall Experience
8.75
Overall stay was good with a few significant concerns but still enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:40

Property Description

Modern Accommodation with Prime Location
Situated in the heart of Denver, Tru By Hilton Denver Downtown Convention Center offers modern accommodation just steps away from major attractions. The hotel boasts a fitness centre, private parking, and a stylish bar and lounge for guests to unwind.

Convenient Amenities for a Comfortable Stay
Guests can enjoy the convenience of free WiFi, a private bathroom with complimentary toiletries, and in-room entertainment with flat-screen TVs. The bilingual staff is readily available to assist guests in English and Spanish, ensuring a seamless stay.

Explore Denver's Best Attractions
With key landmarks like Denver Performing Arts Complex and Larimer Square nearby, guests can easily immerse themselves in the vibrant culture of the city. Don't miss the chance to book your stay at Tru By Hilton Denver Downtown Convention Center for a memorable experience in Denver.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 56 per day.

Location

Property Accessibility

Total Disability Score: 73.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 1211 reviews
Cleanliness: 8.05
Service: 9.35
Location: 9.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.25
Food and Beverage: 7.05
Overall Experience: 8.75
B
Brianna • couple • us
10
2026-04-18 • via Nuitee
Y
Yuritza • family_with_children • us
10
great location and amazingly comfortable beds
Pros:

perfect location

Cons:

lack of trashcans in the room.

2026-04-16 • via Nuitee
G
Guide24534709446 • Family
8
Great Stay with a Few Minor Drawbacks
Pros:

I recently stayed at Tru By Hilton Denver Downtown Convention Center and overall had a positive experience.
The hotel itself is beautiful, modern, and very well maintained. My room was clean and comfortable, and everything felt fresh and thoughtfully designed. One standout was the continental breakfast. It was outstanding with a great variety of options and a well-organized setup.
That said, there were a couple of drawbacks. Ice buckets were not provided in the rooms. When I requested one, it took over an hour to receive, as it appears both the front desk and housekeeping were understaffed. Additionally, while I appreciate the eco-friendly squeeze bottles for shampoo, conditioner, body wash, hand soap, and lotion, they were difficult to use, particularly for someone like me with arthritis.
Overall, it’s a lovely hotel, but a few operational and accessibility improvements would make the stay even better.

2026-04-14 • via Tripadvisor
T
Tuukka • couple • fi
9
Nice
Pros:

Location, cleanes and price

Cons:

Breakfast

2026-04-14 • via Nuitee
K
Kyle • couple • us
10
Pros:

Great location good service

2026-04-14 • via Nuitee
L
Luis • couple • br
10
2026-04-14 • via Nuitee
M
Michelle • solo_traveller • us
8
2026-04-14 • via Nuitee
N
Nava • solo_traveller • us
10
2026-04-13 • via Nuitee
• couple • us
8
2026-04-13 • via Nuitee
D
Daniel • couple • gb
10
2026-04-13 • via Nuitee
A
aaron • extended_group • us
8
2026-04-13 • via Nuitee
F
Flores • couple • us
9
2026-04-11 • via Nuitee
G
Gerardo • family_with_children • mx
9
2026-04-10 • via Nuitee
C
Catherine • family_with_children • gb
10
Why book anywhere else?
Pros:

TRINITY and the girls were amazing! My kids loved the extra service they provided to them. Huge thanks girls xx

Cons:

Only staying 1 night…. I could’ve stayed longer

2026-04-10 • via Nuitee
S
Sarah • couple • us
3
I would not recommend to anyone.
Pros:

Location was convenient to restaurants.

Cons:

The room was too small. No closet or drawers. The floors in the room were sticky.

2026-04-10 • via Nuitee
A
Ana • solo_traveller • us
8
Pros:

The view

Cons:

The lighting was very poor outside of the bathroom

2026-04-10 • via Nuitee
S
sarahzI312RN • Couples
6
Difficult stay at Tru by Hilton in Denver
Pros:

We were very disappointed in our stay at the Tru by Hilton in Denver. We only stayed for one night. Our first room on the 12th floor smelled like wet dog and had a broken wall unit. We asked for another room because the smell did not go away and it felt grimy. We were moved to the 21st floor and the air conditioning did not work. It was late and we were tired from the basketball game, so we just went to bed. This was a very challenging night without air conditioning and the windows didn’t open. We will not stay in a Tru Hilton ever again.

2026-04-09 • via Tripadvisor
G
Gary • couple • us
9
2026-04-08 • via Nuitee
C
Christelle • solo_traveller • fr
8
Pros:

Belle vue du 17e étage, assez confort. L’hôtel est très bien situé. Café à volonté dans le hall.

Cons:

Le petit déjeuner n’était pas top.

2026-04-06 • via Nuitee
P
Paulette • solo_traveller • us
6
2026-04-05 • via Nuitee