Hotel Casa Tago

Hotels
Independent
8.6 (79 reviews)
2 blocks and a half east from, the park Juan Santamaria, Alajuela, Alajuela , Alajuela , CR

Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Garden
Continental breakfast
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Free self parking
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Safe parking
Cozy rooms
Cons:
Lack of hot water
Non-working AC
Room discrepancies

Categories

Cleanliness
7
Guests had mixed opinions about cleanliness, with some mentioning it was satisfactory while others noted issues such as lack of hot water.
Service
8
Service received positive feedback overall, with guests highlighting the friendly and helpful staff.
Location
8
The hotel's location was praised for being safe and convenient for travelers arriving late.
Room Quality
7.5
Rooms were described as cozy, but some guests mentioned issues like non-working AC or shared bathrooms.
Amenities
7.3
Basic amenities like breakfast and parking were appreciated, though the lack of hot water and working AC were concerns.
Value for Money
6.9
Opinions varied on the value for money aspect, with some guests feeling the price was fair for the services provided, while others noted room discrepancies.
Food and Beverage
7.7
Breakfast and coffee received praise for being delicious, but the variety could have been improved according to some guests.
Overall Experience
7.9
Despite some issues with amenities, the majority of guests had a positive overall experience with the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 16:27

Property Description

Outdoor Pool and Garden View
Indulge in leisure at the hotel's outdoor pool and take in the serene view from the garden.

Complimentary Breakfast and Free Wi-Fi
Start your day right with a daily continental breakfast and stay connected with the complimentary wireless internet access.

Convenient Amenities and Nearby Attractions
Benefit from the 24-hour front desk, safe deposit box, and free parking. Explore nearby attractions like Juan Santamaría Park and Alajuela Cathedral.

Experience a relaxing stay at Hotel Casa Tago and immerse yourself in the charm of Alajuela. Book now to enjoy these fantastic features and more!

Important information:

  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.6
Based on 79 reviews
Cleanliness: 7
Service: 8
Location: 8
Room Quality: 7.5
Amenities: 7.3
Value for Money: 6.9
Food and Beverage: 7.7
Overall Experience: 7.9
L
Les
2
Pros:

We turned up to the hotel after a long flight from the UK only to be told expedia are banned from this hotel and they had no space

2025-05-19 via Nuitee
S
sonal
6
Pros:

PER PRICE ROOM WAS OK A/C WAS NOT WORKING, BREAKFAST WAS GOOD

2025-05-01 via Nuitee
R
Robert partner
10
Pros:

This was a great place to stay for a night after arriving from a late flight. Safe parking. Staff was very nice. Breakfast & coffee were delicious. The manager said that Expedia hasn’t been notifying them of Expedia reservations. So our room with a private bath wasn’t available, but we were able to stay in a room w a shared bath. I don’t fault the hotel for this, as they said they asked Expedia to pause all reservations until it was resolved & they are continuing to book.

2025-04-27 via Nuitee
D
Doris
8
Pros:

Host was super nice and hopeful. Cute little room. Delicious breakfast. My main complaint was no hot water.

2025-04-22 via Nuitee
O
Oleksandr family
8
Pros:

Good for one night.

2024-12-09 via Nuitee
E
Erin
6
Hotel Casa Tago Nice People
Pros:

We chose Hotel Casa Tago due to its proximity to the airport. The family who runs the hotel are very nice and the security seemed sound. The room was basic and fulfilled our needs for a night.

2024-10-26 via Nuitee
G
Gloria
8
Pros:

Helpful and friendly

2024-10-19 via Nuitee
R
Ronen
8
Pros:

Hotels with low prices like this are super easy and convenient, but breakfast is quiet limited

2024-10-04 via Nuitee
C
Christina
8
Pros:

Comfortable room/bed but missing some amenities. Very small shared bathroom with the room I booked. Very friendly and helpful staff and amazingly beautiful plants. Conveniently located close to the airport and in walking distance to the park, shops, restaurants, bars, and cafe

2024-09-23 via Nuitee
T
Tanya
4
Pros:

This was our 4th visit to Costa Rica. We love this country. Prevously our experiences with the hotels were always positive. However, this hotel was probably the worst one i ever stayed in. I only gave it 2 stars because the staff was friendly and helpful. Otherwise it was a disaster. The room smelled terrible and the windows wouldn't open. The neighborhood is unsafe to say the least. Our bathroom door somehow got locked from inside and we couldn't use it till morning
In the morning a hotel employee came with a hammer and a huge knife and broke open the door. Overall, its shabby, dirty and uncomfortable. Would not recommend to anybody.

2024-09-22 via Nuitee
R
ricardo
8
Pros:

Very good people

2024-09-08 via Nuitee
D
Daniel
10
Pros:

I had a great stay. The staff went above and beyond. The free breakfast was delicious.

2024-09-06 via Nuitee
A
andrew partner
10
Pros:

Free onsite locked parking! Pet friendly free pets! Pool. Sit down full breakfast and super friendly family owners. Good restaurants walkable nearby. Casa de sopa and el pats on Colombian arepas.

2024-08-15 via Nuitee
S
Sandra
10
Pros:

It was close to airport, friendly staff, area and hotel were quiet and complimentary breakfast was delicious

2024-08-14 via Nuitee
L
Les partner
4
Pros:

Nice pool to relax in but suggest umbrellas. Too much sun.
Big spacious room. Confortable.
TV control didnt work. No shampoo, or enough soap, or toilet paper.
Floors dirty
Petite breakfast
No restaurant service
Cant open the Windows or balcony door cause bugs and mosquitos come in
Noisy guests


2024-07-29 via Nuitee
L
Leah
10
Pros:

My room was very small. I needed more room for my suitcase. The fan speed didnt reduce.

2024-07-14 via Nuitee
A
ANA family
10
Pros:

everyone is nice

2024-07-10 via Nuitee
G
Goodyear
4
Pros:

Cheap but basic accom

2024-06-02 via Nuitee
M
Markie partner
10
Pros:

Very kind and helpful staff - clean bedroom, simple but tasty breakfast included.

2024-05-07 via Nuitee
M
Matthew family
10
Pros:

Great, basic location. Good price

2024-05-02 via Nuitee