Comfort Inn & Suites West Des Moines

Hotels
•
Comfort
8.6 (496 reviews)
1625 Jordan Creek Parkway , West Des Moines , us
+1 515-440-3679

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
24-hour front desk
Heated pool
Indoor pool
Sun loungers or beach chairs
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Breakfast
Comfortable Beds
Friendly Staff
Cons:
Cleanliness Issues
Service Delays

Categories

Cleanliness
6.4
Many reviews mention issues with cleanliness and hygiene, particularly in the bathrooms and rooms.
Service
9.4
Positive sentiment in reviews about staff willingness to help, such as assisting with a flat tire.
Location
9.4
Conveniently located off I-80 and praised in multiple reviews.
Room Quality
8.4
General satisfaction with room comfort despite some negative mentions.
Amenities
8.4
Amenities such as breakfast were well-received, but limited mentions overall.
Value for Money
8.9
Overall value seems reasonable given the positive sentiments around location and services.
Food and Beverage
8.9
Breakfast was positively remarked upon, contributing to a good dining experience.
Overall Experience
9
Despite some issues, guests generally had a positive experience and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:29

Property Description

Welcome to Comfort Inn & Suites West Des Moines!

Modern Rooms with Free WiFi: Enjoy comfortable rooms with private bathrooms and complimentary high-speed WiFi during your stay.

Delicious Breakfast Options: Start your day right with a choice of continental or buffet breakfast at Comfort Inn & Suites.

Convenient Location: Explore Des Moines easily as we are just 19 km away from the city and the Des Moines International Airport.

Book your stay at Comfort Inn & Suites West Des Moines today for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Guest Reviews

8.6
Based on 496 reviews
Cleanliness: 6.4
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9
K
Kristine • family_with_children • us
8
Cons:

Pets stayed in the hotel

2026-08-26 • via Nuitee
K
Kevin • couple • us
8
2026-08-12 • via Nuitee
C
Crystal • solo_traveller • us
8
Cons:

Saw mold on bathroom ceiling/walls

2026-08-09 • via Nuitee
B
Billie • solo_traveller • us
7
Overall good experience, good location, nice staff, & clean.
Pros:

Staff call out to both Brian and the evening desk clerk. There were a couple of glitches while I was a guest but they went above and beyond to help mitigate. Also my room was spotless, even in the corners.

Cons:

The AC in the gym was broken during the week, I didn’t get my room cleaned when I had requested.

2026-08-08 • via Nuitee
M
Moneki • family_with_children • us
10
It was a pleasant stay. It was clean throughout. And I love that a full breakfast is served daily.
Pros:

The manager Brian was very accommodating. The breakfast was super satisfying. Evety morning I could find my favorites being served.

Cons:

My family and I was pleased. So no complaints.

2026-08-07 • via Nuitee
C
Crystal • solo_traveller • us
8
2026-08-06 • via Nuitee
L
Leo • family_with_children • us
9
2026-08-06 • via Nuitee
A
Allana • solo_traveller • us
9
Pros:

Clean, nice staff, great breakfast

Cons:

AC wasn't working great

2026-08-05 • via Nuitee
O
Olivia • solo_traveller • us
10
A clean and comfortable hotel—perfect for short trips where the most important things are a good bed and food in the mor
Pros:

The room was spacious and had all the amenities I would expect. The bed was very comfortable and clean. The shower had good heat and water pressure and I liked the large shower head. There were enough accessible power outlets for my needs. The lighting was good. The TV was not (to my knowledge) HDR-capable, but it was a functional smart TV with options to sign into streaming services—I also appreciated that it had an automated sleep timer. The breakfast options were minimal but it was hot, on time, and the staff were very kind—they always checked that those in the dining area had what they needed before beginning closing procedures.

Cons:

There was nothing negative that especially stood out. I suppose I would have liked a third body towel provided, as three sets of hand towels and wash clothes were provided but only two body towels—but I also could have asked for an extra at any time. It certainly did not affect my perception of the hotel.

2026-08-04 • via Nuitee
P
Palmer • couple • us
8
Overall it was a good stay
Pros:

I really liked the breakfast

Cons:

The facilities in my hotel room could have been better

2026-08-04 • via Nuitee
H
Henrique • family_with_children • us
7
Good deal for the price.
Pros:

We had to make an unscheduled reservation and the hotel worked very well and for a reasonable price.

Cons:

We reserved 2 rooms at the First floor and 4th floor. The 1st floor room wasn't good as the other and the corridor had a musty smell. The breakfast wasn't good also.

2026-08-03 • via Nuitee
A
Andrea • solo_traveller • it
7
2026-07-25 • via Nuitee
T
Tammi • solo_traveller • us
7
2026-07-23 • via Nuitee
S
scott • solo_traveller • us
10
2026-07-23 • via Nuitee
A
Aaron • solo_traveller • us
7
2026-07-21 • via Nuitee
D
Damaris • family_with_children • us
10
2026-07-20 • via Nuitee
D
Denise • couple • us
5
Shower was nice, and the breakfast was ok
Cons:

The room felt & smelled damp. The carpet had actual wet spots. It seemed that they may have cleaned the carpet (we hope), but it hadn't completely dried. It was not pleasant to walk on the carpet without our flip-flops or slippers. We had checked in & then not returned until later in the evening. That is when we realized the carpet was wet-tish. We chose to not change rooms at that time.

2026-07-19 • via Nuitee
L
Lindsey • family_with_children • us
10
Perfect hotel to stop at on our drive home to Ohio
Pros:

Comfy beds, clean, nice breakfast

2026-07-15 • via Nuitee
K
Kathryn • solo_traveller • us
8
2026-07-15 • via Nuitee
K
Kathryn • couple • us
8
2026-07-15 • via Nuitee