Comfort Inn & Suites West Des Moines

Hotels
•
Comfort
8.6 (451 reviews)
1625 Jordan Creek Parkway , West Des Moines , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Heated pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Location
Breakfast
Comfortable Beds
Friendly Staff
Cons:
Cleanliness Issues
Service Delays

Categories

Cleanliness
6.4
Many reviews mention issues with cleanliness and hygiene, particularly in the bathrooms and rooms.
Service
9.4
Positive sentiment in reviews about staff willingness to help, such as assisting with a flat tire.
Location
9.4
Conveniently located off I-80 and praised in multiple reviews.
Room Quality
8.4
General satisfaction with room comfort despite some negative mentions.
Amenities
8.4
Amenities such as breakfast were well-received, but limited mentions overall.
Value for Money
8.9
Overall value seems reasonable given the positive sentiments around location and services.
Food and Beverage
8.9
Breakfast was positively remarked upon, contributing to a good dining experience.
Overall Experience
9
Despite some issues, guests generally had a positive experience and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:29

Property Description

Welcome to Comfort Inn & Suites West Des Moines!

Modern Rooms with Free WiFi: Enjoy comfortable rooms with private bathrooms and complimentary high-speed WiFi during your stay.

Delicious Breakfast Options: Start your day right with a choice of continental or buffet breakfast at Comfort Inn & Suites.

Convenient Location: Explore Des Moines easily as we are just 19 km away from the city and the Des Moines International Airport.

Book your stay at Comfort Inn & Suites West Des Moines today for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 451 reviews
Cleanliness: 6.4
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9
A
Austin • family_with_children • us
10
Pros:

Very clean and comfortable, great value for the price

2026-04-27 • via Nuitee
K
Kristin • couple • us
7
2026-04-27 • via Nuitee
F
Fred • couple • us
6
Pros:

Most everything

Cons:

The water pressure in the shower. It was horrible.

2026-04-26 • via Nuitee
N
Noe • solo_traveller • us
10
Pros:

Todo

Cons:

Nada

2026-04-20 • via Nuitee
S
Samuel • couple • us
10
2026-04-10 • via Nuitee
M
Michael • couple • us
10
Staff was friendly and helpful. The room was clean and comfortable. There was plenty of towels.
Pros:

Very clean and organized.

Cons:

No problems

2026-04-08 • via Nuitee
H
HEATHER • couple • us
10
2026-04-08 • via Nuitee
M
Montellano • family_with_children • us
9
2026-03-30 • via Nuitee
D
Deborah • couple • us
10
2026-03-29 • via Nuitee
A
Andrew • family_with_children • us
9
2026-03-25 • via Nuitee
B
Beatrice • family_with_children • us
7
Sadly it our stay was just one night but this will be the place we’ll be staying for now on.
Pros:

Walking in hotel was nice and clean. I like that it was close to places to eat, with kids always wanting to snack.

2026-03-23 • via Nuitee
C
Cassie • family_with_children • us
8
2026-03-23 • via Nuitee
B
Bradford • family_with_children • us
10
2026-03-20 • via Nuitee
T
Tracy • family_with_children • us
10
2026-03-12 • via Nuitee
K
Karen • couple • us
10
wonderful
Pros:

everything

Cons:

nothing

2026-03-09 • via Nuitee
T
Tara • family_with_children • us
10
2026-03-08 • via Nuitee
R
Ryan • family_with_children • us
10
Pros:

Cleanliness

Cons:

Na

2026-03-01 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-01-30 • via Nuitee
N
Nancy • solo_traveller • us
7
It was a good place to stay for the tournament,
Pros:

The breakfast was decent. The location was great. The bed was very comfortable.

Cons:

You couldn't close the heavy curtains so there were car lights and/or lightning coming through the sheer curtains all night, every night. Carpet in the room didn't feel that clean.

2026-01-19 • via Nuitee
P
Phoebe • couple • us
8
Pros:

Fine

2026-01-19 • via Nuitee