Sleep Inn at Discovery Park of America

Hotels
•
Sleep Inn
8.8 (291 reviews)
1111 Blue Heron Lane, Building A , Union City , US

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds
Clean/immaculate on many stays
Helpful/polite staff
Convenient location (near stores/park)
Good breakfast
Fairly new hotel/spacious rooms
Cons:
Dirty rooms / torn comforter reported
Wi-Fi and phone system outages
Vending machines not working
Billing issues: multiple/overcharges and promised discounts not honored
Room maintenance problems (outlets, fan, missing peephole, slippery tub)
Inconsistent cleanliness and occasional severe maintenance problems

Categories

Cleanliness
6.4
Multiple guests reported dirty rooms, torn comforter, debris behind furniture and one guest had to clean the room themselves; other guests did describe the property as immaculate on different stays, so cleanliness is inconsistent.
Service
9.6
Staff is frequently described as very good, polite and helpful in many reviews, though a few reports describe unhelpful/front desk refusals during system outages and a promised discount not honored.
Location
9.6
Many reviewers praise the convenient location (close to stores, park and easy access for trips), consistently a strong point.
Room Quality
9.4
Rooms are often described as spacious with comfortable beds, but several reports note maintenance issues (broken outlets, missing peephole, bathroom fan not working, slippery tub/shower) leading to mixed room quality.
Amenities
9.6
Breakfast and provided toiletries are positively mentioned; however there are repeated complaints about Wi-Fi/phones outage and non-working vending machines, so amenities are uneven but generally well regarded by many guests.
Value for Money
6.6
Several guests reported billing problems (multiple charges, unexpected higher total, overdraft fees) and an unfulfilled discount promise, reducing perceived value despite some positive stays.
Food and Beverage
9.6
Breakfast is described as very nice by several guests; minor complaints include lack of low-fat milk and non-working vending machines, but on balance F&B receives strong positive mentions.
Overall Experience
9.6
Overall experiences vary from 'wonderful' and 'home away from home' to deeply negative stays with major outages and maintenance problems; most reviews are positive, producing a generally favorable overall impression with notable exceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Modern Comfort in Union City

At Sleep Inn, enjoy modern comfort in Union City just 46 km from Columbus-Belmont State Park. The non-smoking property, located 50 km from Watts Station, offers air-conditioned rooms with flat-screen TVs, cozy bed linens, and private bathrooms.

Convenient Amenities

Benefit from free private parking, a business center, and a 24-hour front desk during your stay at Sleep Inn. Whether you're here for business or leisure, we've got you covered with our convenient amenities.

Easy Access to Barkley Regional Airport

Located just 104 km from Barkley Regional Airport, Sleep Inn provides easy access for travelers. Book your stay now and experience a seamless blend of comfort and convenience at Sleep Inn.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 291 reviews
Cleanliness: 6.4
Service: 9.6
Location: 9.6
Room Quality: 9.4
Amenities: 9.6
Value for Money: 6.6
Food and Beverage: 9.6
Overall Experience: 9.6
C
Carl • family_with_children • us
10
2026-11-03 • via Nuitee
H
Hubbard • couple • us
8
2026-11-01 • via Nuitee
C
Cathy • couple • us
10
wonderful
Pros:

Was great. Good selection.

2026-10-31 • via Nuitee
M
Mariah • family_with_children • us
3
Pros:

The convenience and check in was a breeze

Cons:

Internet and phones were down. Vending machines didnt work. Had a few broken items in the room and our door was missing the peep hole!

2026-10-25 • via Nuitee
S
Scott • family_with_children • us
1
We will never stay here again!
Pros:

Nothing

Cons:

The property was awful. We get there and the system was down. No WiFi. The roof was falling in on the 3rd floor. Our comforter was tore and had huge string hanging off. We only had 2 electrical outlets that worked! Also we was wanting something to drink and none of the vending machines worked. I went down the front desk to buy drinks and snacks for the kids and the worker said her boss would not allow us to buy anything since their system was down. I even had cash!!! I even offered to let her hold a card of mine. All she said was sorry. Nothing was offered or done for us.

2026-10-25 • via Nuitee
T
Tina • couple • us
10
2026-10-24 • via Nuitee
T
Tom • couple • us
7
2026-10-21 • via Nuitee
L
larry • couple • us
10
My stay was wonderful
Pros:

Everything all around excellent place

Cons:

Na

2026-10-19 • via Nuitee
M
mitzi • couple • us
10
2026-10-17 • via Nuitee
T
Tina • couple • us
9
2026-10-16 • via Nuitee
M
Madariaus • couple • us
10
2026-10-16 • via Nuitee
J
John • family_with_children • us
7
October 2026 Sleep Inn
Pros:

Fairly new hotel

Cons:

A wall socket by bed did not work, debris behind furniture, bathroom fan did not work , no low fat milk at breakfast

2026-10-14 • via Nuitee
V
Vivian • solo_traveller • us
8
Pros:

Staff was very good

Cons:

No complaints

2026-10-12 • via Nuitee
M
Michelle • couple • us
8
Easy, convenient, safe and clean!
Pros:

It was extremely clean and the bed was wildly comfortable. It had a very nice breakfast in the morning as well with a wonderful staff.

2026-10-08 • via Nuitee
B
BILL • family_with_children • us
8
It is a nice place except the parking lot spaces are a little tight.
2026-10-07 • via Nuitee
L
Larika • solo_traveller • us
8
Very nice, new hotel. I would recommend to friends and family, also I would stay there again.
Pros:

I like the location… not far from Walmart, TJ Maxx, Starbucks, and other stores.

Cons:

There was nothing that I didn’t like.

2026-09-18 • via Nuitee
K
Kasidy • couple • us
1
2026-09-18 • via Nuitee
T
Thomas • family_with_children • us
7
Pros:

The beds were very comfortable and the room was clean. The staff was good.

Cons:

The tub/shower did not have any safety grips and was slippery.
When checking in was told I could change my card on file to have it charged. They billed my original card 5 times and that created overdraft fees. Also when I placed the reservation the total bill was less than $200.00. The hotel charged $271.00.
My daughter also was charged 3 times the amount she had been told from another site.

2026-09-14 • via Nuitee
S
Sandeana • couple • us
10
2026-09-11 • via Nuitee
R
Robert • couple • us
10
2026-09-10 • via Nuitee