Avon Gorge by Hotel du Vin

Hotels
Frasers Hospitality
8.2 (3884 reviews)
Sion Hill , Bristol , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Excellent food
Cons:
Cleanliness issues
Room comfort complaints
Inconsistent service at the bar

Categories

Cleanliness
7.05
Issues with room not cleaned for 3 days, found another person's hair in the bathroom.
Service
8.55
Staff described as understanding and helpful, great reception staff.
Location
9.05
Fabulous location next to the Clifton Suspension Bridge.
Room Quality
7.55
Small rooms with cold temperatures and issues with room comfort.
Amenities
8.05
Good amenities but some issues like the bathroom extractor fan.
Value for Money
8.05
Good value noted but issues in the room detracted from perceived value.
Food and Beverage
9.05
Excellent dining options and tasty breakfast.
Overall Experience
8.25
Overall decent stay with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:47

Property Description

Stunning Views of Avon Gorge: Set above Avon Gorge, our hotel offers breathtaking views of Brunel's suspension bridge, creating a picturesque backdrop for your stay.

Convenient Location: Nestled in Clifton, just 2 miles from Bristol city centre, our hotel provides easy access to the bustling city life while offering a peaceful retreat. Enjoy a variety of dining options within walking distance.

Modern Amenities and Comfort: From the large terrace for al fresco dining to the White Lion Bar serving delectable British cuisine, we ensure a comfortable stay. With free Wi-Fi, satellite TV, and tea/coffee facilities in every room, we cater to all your needs.

Experience luxury and convenience at Avon Gorge Hotel. Book your stay now for an unforgettable experience.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 3 courses from our seasonal menu. Supplements apply to certain items. Inclusions only apply for adults.

Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

Parking within the Hotel grounds is very limited and chargeable at £12 per day. Alternatively there is some pay & display parking bays in and around Clifton Village, please pay at the machine.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3884 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.25
K
Keith couple gb
8
2026-06-06 via Nuitee
L
Luke couple au
10
Pros:

Beautifully decorated property with amazing views and location

2026-06-06 via Nuitee
S
Sarah extended_group gb
5
Not 4* at all . The rooms are too dark . The staff are incompetent. The only good thing going for it is the location . I
Pros:

The common areas were very nice, great views

Cons:

The staff were terrible . The receptionist was incompetent and the bar staff rude

2026-06-05 via Nuitee
S
Sarah couple gb
5
2026-06-05 via Nuitee
J
jason extended_group gb
10
2026-06-05 via Nuitee
K
Kathrynlouise1989 Couples Berkeley, Cotswolds, England
10
Wedding 24th May 2026
Pros:

My now husband and I had our wedding reception at HdV Avon Gorge on May 24th and I cannot compliment it enough.
The food was excellent. I was concerned about it having a mass catered feel and taste but the allowance to pre order avoided that and the quality on the day was well above standard and we received many compliments.
Most of all, however, I would like to thank the staff. From enquiry stage through to me leaving the dance floor carrying my shoes at midnight, the staff could not do enough and made the day totally seamless. A special shout out to Gabby who took over the responsibility of ensuring the reception ran smoothly on the day and did an excellent job.
Our key thankyou is to India who is a rare find, particularly in such a challenging role. India is relatively new to her role and if our experience is anything to go by, she will be in a regional or national position before long. When our initial co-ordinator left the business, I was concerned as we had built a relationship with her, however, I am now glad she did! India took time to understand us a couple, what we wanted and how we wanted our guests to feel.
No meeting time was ever awkward for her and she stayed on top of everything, knowing our schedule and requirements by heart by the time the day came around. She filled us with such confidence with the planning and then carried that through to the day which she executed without fault...... we cannot praise her highly enough.
Thank you for a wonderful experience that we will never forget.

2026-06-04 via Tripadvisor
B
Brocklehurst solo_traveller gb
10
2026-06-04 via Nuitee
N
Nicholas couple gb
10
Very comfortable hotel in outstanding position
2026-06-04 via Nuitee
J
janepO296SB Family
6
Hotel spoilt by the onsite pub
Pros:

A solid hotel in a great location which was (in our view) totally spoilt by The White Lion pub!
We didn't realise quite how much having a pub within the hotel (but accessible from the street) would impact our stay: it was, unfortunately for us as it turned out, a sunny weekend and most of Bristol seemed to want to sit on the hotel's terrace (which is part of the pub, or perhaps vice versa, it was unclear). We thought it would be lovely to sit outside for lunch, but the reality was a crowded, glorified beer garden. V few of the tables had umbrellas (inevitably ours was one of the unlucky many), the "menu" was inaccessible (staff were not taking orders at the table and the QR code thingie wasn't working, so we had to go back inside to order) and pretty dreadful (strictly burgers or pizzas). Such a shame as the main hotel staff were delightful and the breakfast was great (although an 8am start did seem a bit late, even for a weekend).

2026-06-03 via Tripadvisor
B
Bobby solo_traveller gb
5
Pros:

Gym and pool

Cons:

The hot food breakfast was nearly all gone at 7am. When I asked the staff if they would bring out more hot food options i was told theyve run out. I ended up having a yoghurt pot and left

2026-06-03 via Nuitee
P
Paul couple gb
1
2026-06-03 via Nuitee
D
Daniel solo_traveller gb
10
Pros:

Amazing location, fantastic room and super comfortable bed.

2026-06-03 via Nuitee
J
Joanne couple gb
5
2026-06-02 via Nuitee
M
Max couple gb
10
2026-06-01 via Nuitee
A
Anne family_with_children gb
8
2026-06-01 via Nuitee
A
Angela couple gb
6
Should have been a fabulous evening but all in all a bit disappointing
Pros:

Great location and have stayed a few times before, hence booking again.

Cons:

I took their offer of an upgrade but the room we had was the worst I have stayed in at that hotel. It was sold as a 'gorge view room' - I expected to be able to see the bridge as I have done from other rooms - but this was more of a side view room, too far removed from the rest of the hotel. If I stayed again I would check exactly where the room is located first.
Also took up the offer of dinner included and made a reservation at check in. There was no record of this when we arrived at the restaurant. The restaurant was extremely quiet at first and then a huge party of people seemed to converge onto one small round table next to us. Waitress apologised but I have no idea why these pepole werent seated in another area where there was more space.
Then went to the hotel bar which has very busy but had limited otions on beer. Again disappointing.
Finally the bed and pillows were too firm.

2026-06-01 via Nuitee
L
Leighton couple gb
10
2026-06-01 via Nuitee
D
Dr. Christina solo_traveller de
7
2026-05-31 via Nuitee
M
mathew couple gb
9
2026-05-31 via Nuitee
D
Dr. Christina couple de
7
2026-05-31 via Nuitee