MainStay Suites at Discovery Park of America

Hotels
•
Main Stay Suites
8.8 (70 reviews)
1111 Blue Heron Lane, Building B , Union City , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Large / spacious rooms
Kitchen in room
Double beds
Pool
Very clean rooms
Good customer service / hospitality
Comfortable bed
Breakfast described as lovely
Cons:
Several lights in room didn't work
Room door found unlocked / propped open
Electrical issues: coffee maker and blow dryer trip breaker
Had to take own garbage to dumpster
Room not put in order; shortage of towels/toilet paper
Small pillows

Categories

Cleanliness
9.2
Multiple reviewers call rooms 'very clean' and 'clean rooms'; one report of room not being put in order and shortages, but overall cleanliness is a strong positive.
Service
9.1
Several mentions of good customer service and hospitality; isolated service lapses (door left unlocked, having to take out own garbage) noted but overall service sentiment is very positive.
Location
9.2
Multiple reviewers cite 'great location' or 'location' as a pro — clearly a strong positive.
Room Quality
8.4
Rooms are described as large, spacious and comfortable (beds praised), but issues reported with lights not working and small pillows reduce the score.
Amenities
8
Pool and kitchen are positives, but repeated electrical issues (coffee maker/blow dryer tripping breakers) and limited in-room functionality lower the amenities rating.
Value for Money
8.8
Standard quality for this hotel tier
Food and Beverage
8.4
Breakfast described as 'lovely' (positive), but coffee-making issues due to tripped breakers are a notable downside.
Overall Experience
9.3
Predominantly positive overall sentiment — guests say they'd 'stay again', praising cleanliness, room size, location and hospitality despite some maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Modern Amenities
MainStay Suites in Union City offers a 3-star experience with free WiFi, a 24-hour front desk, and non-smoking rooms. Guests can enjoy the convenience of private bathrooms and some rooms even feature a kitchen with a fridge.

Convenient Facilities
This hotel provides a business centre, gym, and complimentary private parking for all guests. Whether you're here for work or leisure, MainStay Suites has you covered with essential amenities to make your stay comfortable.

Nearby Attractions
Situated just 46 km from Columbus-Belmont State Park, this property is the perfect base for exploring the Tennessee region. With Watts Station 50 km away and Barkley Regional Airport within reach, MainStay Suites offers both convenience and accessibility for travelers.

Book your stay at MainStay Suites now for a delightful experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 70 reviews
Cleanliness: 9.2
Service: 9.1
Location: 9.2
Room Quality: 8.4
Amenities: 8
Value for Money: 8.8
Food and Beverage: 8.4
Overall Experience: 9.3
K
Karen • family_with_children • us
9
2026-11-05 • via Nuitee
D
Diane • family_with_children • us
9
Pros:

Suite set up in a practical way and it was comfortable.

Cons:

Entry light not bright enough to work in kitchen. Had to use flashlight on phone. No plastic cups in bathroom.

2026-11-01 • via Nuitee
D
Dan • solo_traveller • us
9
Excellent overall and would repeat
2026-10-18 • via Nuitee
G
Gail • solo_traveller • us
8
Would stay again
Pros:

Great location. Large room

Cons:

Several lights didn’t work in the room. When I first got to my room the door was unlocked and propped open…odd

2026-10-17 • via Nuitee
J
Juanita • family_with_children • us
10
2026-09-09 • via Nuitee
T
Tiffany • couple • us
10
2026-09-08 • via Nuitee
C
Craig • family_with_children • us
10
Pros:

Large room

Cons:

Small pillows

2026-09-06 • via Nuitee
J
JeLoni • solo_traveller • us
8
2026-08-31 • via Nuitee
J
Jill • couple • us
9
2026-08-30 • via Nuitee
C
Charmain • solo_traveller • us
7
Pros:

I love the kitchen and double beds. And the pool.

Cons:

When I tried to use the coffee maker and the kitchen the lights would trip. So you continue to use the breaker and we had to brew coffee on the floor next to the bed. Couldn't use the blow dryer because it trips the breaker. I also at one point had to take my own garbage to the dumpster.

2026-07-12 • via Nuitee
B
Benn • solo_traveller • us
8
Pros:

Location

Cons:

Room not put in order and shortage of towels, toilet paper, etc.

2026-07-09 • via Nuitee
W
Wendy • solo_traveller • us
10
Very nice, clean and convenient to surrounding activities!
Pros:

Very clean, very spacious rooms

Cons:

Nothing

2026-06-28 • via Nuitee
S
stewart • solo_traveller • us
10
Pros:

The rooms and good customer service

Cons:

Nothing

2026-05-29 • via Nuitee
D
DeJalyn • solo_traveller • us
10
Pros:

Bed comfortable breakfast lovely clean just everything

2026-05-24 • via Nuitee
W
Williams • solo_traveller • us
10
Pros:

I Loved the hospitality and clean rooms

Cons:

Nothing

2026-05-23 • via Nuitee
J
Jamie Z760 • solo_traveller • us
10
Pros:

Comfortable clean room.

Cons:

Nothing

2026-05-22 • via Nuitee
O
Ordonez • couple • us
8
2026-05-14 • via Nuitee
K
Kathy Melton • solo_traveller • us
10
2026-05-06 • via Nuitee
S
Susan C • solo_traveller • us
8
Pros:

That I could get a room last minute as I was traveling

Cons:

Ice machine on first floor

2026-04-16 • via Nuitee
M
Mamula • family_with_children • us
10
2026-04-06 • via Nuitee