MainStay Suites at Discovery Park of America

Hotels
•
Main Stay Suites
9 (87 reviews)
1111 Blue Heron Lane, Building B , Union City , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
Mold in rooms
Poor service response
Limited food options

Categories

Cleanliness
8
Several mentions of cleanliness but also complaints about the kitchen items being gross and moldy conditions.
Service
9
Staff was friendly, but there were significant issues with management and response times.
Location
10
Close to Discovery Park, which was appreciated by guests.
Room Quality
8.5
Rooms were reported as clean, but some were moldy and poorly stocked for the number of guests.
Amenities
9
Hotel offered standard amenities, but there were complaints about limited breakfast choices.
Value for Money
9.5
Considering the experience, many felt they should have paid less for what they received.
Food and Beverage
9
Breakfast received positive mentions, but limited choices were noted.
Overall Experience
9
Mixed sentiments with some positive experiences but significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:25

Property Description

Modern Amenities
MainStay Suites in Union City offers a 3-star experience with free WiFi, a 24-hour front desk, and non-smoking rooms. Guests can enjoy the convenience of private bathrooms and some rooms even feature a kitchen with a fridge.

Convenient Facilities
This hotel provides a business centre, gym, and complimentary private parking for all guests. Whether you're here for work or leisure, MainStay Suites has you covered with essential amenities to make your stay comfortable.

Nearby Attractions
Situated just 46 km from Columbus-Belmont State Park, this property is the perfect base for exploring the Tennessee region. With Watts Station 50 km away and Barkley Regional Airport within reach, MainStay Suites offers both convenience and accessibility for travelers.

Book your stay at MainStay Suites now for a delightful experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

9
Based on 87 reviews
Cleanliness: 8
Service: 9
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9
C
Charmain • solo_traveller • us
7
Pros:

I love the kitchen and double beds. And the pool.

Cons:

When I tried to use the coffee maker and the kitchen the lights would trip. So you continue to use the breaker and we had to brew coffee on the floor next to the bed. Couldn't use the blow dryer because it trips the breaker. I also at one point had to take my own garbage to the dumpster.

2026-07-12 • via Nuitee
B
Benn • solo_traveller • us
8
Pros:

Location

Cons:

Room not put in order and shortage of towels, toilet paper, etc.

2026-07-09 • via Nuitee
W
Wendy • solo_traveller • us
10
Very nice, clean and convenient to surrounding activities!
Pros:

Very clean, very spacious rooms

Cons:

Nothing

2026-06-28 • via Nuitee
S
stewart • solo_traveller • us
10
Pros:

The rooms and good customer service

Cons:

Nothing

2026-05-29 • via Nuitee
D
DeJalyn • solo_traveller • us
10
Pros:

Bed comfortable breakfast lovely clean just everything

2026-05-24 • via Nuitee
W
Williams • solo_traveller • us
10
Pros:

I Loved the hospitality and clean rooms

Cons:

Nothing

2026-05-23 • via Nuitee
J
Jamie Z760 • solo_traveller • us
10
Pros:

Comfortable clean room.

Cons:

Nothing

2026-05-22 • via Nuitee
O
Ordonez • couple • us
8
2026-05-14 • via Nuitee
K
Kathy Melton • solo_traveller • us
10
2026-05-06 • via Nuitee
S
Susan C • solo_traveller • us
8
Pros:

That I could get a room last minute as I was traveling

Cons:

Ice machine on first floor

2026-04-16 • via Nuitee
M
Mamula • family_with_children • us
10
2026-04-06 • via Nuitee
M
Matthew • family_with_children • us
9
2026-03-31 • via Nuitee
S
Stage • family_with_children • us
9
Pros:

Love the size of the rooms, the comfort of the beds, breakfast was great and the pool was fun

Cons:

The curtain in the shower looked dirty, and I don't like the cheap single ply toilet paper they supply in the bathrooms.

2026-03-25 • via Nuitee
N
Nicole • couple • us
7
Pros:

Nice size room, friendly staff. Grounds were clean.

Cons:

No room service, toilet paper ran out, garbage not collected.

2026-03-23 • via Nuitee
M
McQuery • family_with_children • us
3
Cons:

Kids running in room above us

2026-01-24 • via Nuitee
T
Todd • solo_traveller • us
7
Pros:

Room was clean, but the kitchen items, specifically the coffee pot was gross

Cons:

Breakfast was limited in choices

2026-01-19 • via Nuitee
T
Timothy • family_with_children • us
10
2026-01-13 • via Nuitee
B
Brown • family_with_children • us
10
2025-12-13 • via Nuitee
D
Dj • family_with_children • us
10
Pros:

Everything was nice

Cons:

That we were told we could get ajoining rooms but then when we got there they didnt have any

2025-11-15 • via Nuitee
P
pyburn • couple • us
8
2025-11-14 • via Nuitee