Home2 Suites By Hilton Asheville Biltmore Village

Hotels
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Home2 Suites by Hilton
8.6 (418 reviews)
61 Thompson Street , Asheville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Cons:
Breakfast quality
Inconsistent cleanliness
Surrounding area condition

Categories

Cleanliness
8.18
Several reviews noted issues with cleanliness, such as grim buildup in the shower and rooms not being cleaned at all.
Service
8.65
The staff were described as friendly and polite, although some customers experienced unhelpful service during check-in.
Location
9.19
The location is convenient, being close to attractions, though the surrounding area suffered from post-hurricane damage.
Room Quality
8.84
Room size and comfort received positive feedback, though some cleanliness concerns were raised.
Amenities
8.47
While amenities like breakfast were criticized for quality, some guests enjoyed the basic offerings like pet friendliness.
Value for Money
8.63
Overall, guests felt that the hotel provided decent value considering the location and room quality.
Food and Beverage
7.68
Breakfast was repeatedly mentioned as lacking in quality and variety, impacting overall satisfaction.
Overall Experience
9.15
Despite various issues, many guests expressed a willingness to return, showing overall satisfaction with their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 23:30

Property Description

Convenient Location
Located in Asheville, North Carolina, Home2 Suites By Hilton Asheville Biltmore Village offers easy access to popular attractions like Harrah's Cherokee Center and Botanical Gardens at Asheville.

Modern Amenities
This 3-star hotel provides guests with a 24-hour front desk, a business centre, and free WiFi. The rooms are equipped with a flat-screen TV, cable channels, and a kitchenette for added convenience.

Nearby Attractions
Explore nearby landmarks such as Biltmore Estate, Folk Art Center, and North Carolina Arboretum during your stay. With Asheville Regional Airport just a short drive away, your travel plans are made simple.

Book your stay at Home2 Suites By Hilton Asheville Biltmore Village for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 418 reviews
Cleanliness: 8.18
Service: 8.65
Location: 9.19
Room Quality: 8.84
Amenities: 8.47
Value for Money: 8.63
Food and Beverage: 7.68
Overall Experience: 9.15
H
Hailey • couple • us
1
2026-01-28 • via Nuitee
R
Ronald • couple • us
10
Very clean and staff friendly and helpful
Pros:

Try close to our destination and very clean

Cons:

Parking

2026-01-20 • via Nuitee
D
Duong • family_with_children • us
9
Amazing!
Pros:

Your comfy bed and smart interior designs

Cons:

Somebody’s clipped toe nails still on the floor of the room I stayed. Look like you did not vacuum after each customer.

2026-01-19 • via Nuitee
J
Jordyn • extended_group • us
9
2026-01-19 • via Nuitee
V
Vitalii • extended_group • us
10
We had a wonderful stay — everything was clean, comfortable, and perfectly located near the Biltmore Estate.
Pros:

We stayed for two nights and really enjoyed our stay.
The hotel is clean, modern, and well maintained. The room was comfortable and spotless. Breakfast was good and varied - I especially liked the oatmeal with blueberry jam.
The location is convenient, close to the Biltmore Estate. We would definitely stay here again.

2026-01-03 • via Nuitee
C
Carissa • family_with_children • us
7
Pros:

Comfortable bed. Good breakfast.

Cons:

Hallway was very dirty. The shower was a little dirty. Concerned that the elevator allowed access to the floors with rooms without going through the lobby or requiring a key card access.

2026-01-03 • via Nuitee
H
Hailey • couple • us
10
2025-12-29 • via Nuitee
E
Elizabeth • couple • us
6
Not Worth The Price
Pros:

The room was ok.

Cons:

The location was very hard to get to. Staff was extremely rude. Parking was a nightmare. Lobby and check in on 2nd floor.

2025-12-29 • via Nuitee
A
Amber • family_with_children • us
5
Not the experience I was hoping for.
Pros:

The breakfast was decent, the size of the room was great and the amenities within the room were good.

Cons:

The first room we had was decent except for the bathroom. The was grim buildup on the floor of the shower, the shower walls, and hair in the shower. Nasty! We were moved to another room. That shower was better but not what I would expect of a decent hotel. I will not stay there again and would definitely not recommend it to others.

2025-12-22 • via Nuitee
M
Mary • extended_group • us
10
Pros:

Very clean and polite staff

2025-12-21 • via Nuitee
K
Ken • couple • us
3
We do not recommend this hotel and neither should Booking.
Pros:

Nothing

Cons:

We stayed for three days and our room was not cleaned even one time. We had no replenishment of soap or coffee or towels or anything else. Breakfast was cold and mediocre at best. We had the impression they are extremely stingy with everything. Just staff at checkout did not even speak to us.

2025-12-20 • via Nuitee
S
Samuel • couple • us
10
Our stay was great and I would go back there again.
Pros:

It was very clean,the staff were excellent.The room was very nice also.

Cons:

I didn’t like that it was surrounded by abandoned buildings it took away from how nice of a property it is and when we first arrived we didn’t know how to enter the building.

2025-12-15 • via Nuitee
W
William • couple • us
5
The room was not clean. And the bathroom was not clean. A staff from front desk came up to vacuum the room. And clean ni
Pros:

The location was ok

Cons:

Outside loading luggage

2025-12-15 • via Nuitee
S
Shannon • extended_group • us
9
Very clean and staff were friendly.
Pros:

Cleanliness and location

Cons:

Loud kids in room above running at all times of the day and night.

2025-12-12 • via Nuitee
N
Neil • couple • us
8
Enjoyed the Biltmore.
Cons:

Breakfast left a lot to be desired. Should give a little lead way on timing and not shut curtains at 9 Am promptly on people still eating.
Only one elevator operating the 3 days there.

2025-12-11 • via Nuitee
H
hailey • couple • us
10
2025-12-03 • via Nuitee
L
Les • couple • us
8
2025-11-17 • via Nuitee
C
Carrie • extended_group • us
10
Pros:

Close to the Biltmore

2025-11-13 • via Nuitee
G
Grno • couple • us
6
Cons:

The surrounding properties

2025-10-27 • via Nuitee
R
Rhonda • extended_group • us
9
2025-10-27 • via Nuitee