Tru By Hilton Springfield Downtown

Hotels
•
Tru by Hilton
9 (562 reviews)
517 E. Elm Street , Springfield , us
+1 417-249-1400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Convenient location
Ample amenities
Positive overall experience
Cons:
Hard mattresses
Variable breakfast quality
Some issues during check-in

Categories

Cleanliness
9
Specific sentiment from text indicates the room was very clean and comfortable.
Service
10
Staff was very friendly and professional, receiving high praise from multiple reviews.
Location
9.5
Convenient location near various eateries and attractions, positively noted in reviews.
Room Quality
8
Mixed reviews with complaints about hard mattresses and inconsistent quality.
Amenities
9
Facilities like an indoor pool and game area received positive references.
Value for Money
8.5
Some concerns over pricing and deposit policies were noted, affecting perceived value.
Food and Beverage
8.5
Breakfast options were noted but with criticism regarding quality in some instances.
Overall Experience
9.5
Overall satisfaction expressed with a strong desire to return, indicating a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:15

Property Description

Modern Amenities
Tru By Hilton Springfield Downtown boasts a range of modern amenities for guests to enjoy, including an indoor pool and a well-equipped fitness center.

Comfortable Accommodation
Each room at the hotel comes with a flat-screen TV, a private bathroom with complimentary toiletries, and a fridge for added convenience during your stay.

Convenient Location
Ideally situated in Springfield, with the Springfield–Branson National Airport just 12 km away, Tru By Hilton offers a perfect blend of comfort and accessibility for travelers.

Book now to experience the perfect stay at Tru By Hilton Springfield Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SGF

Location

Guest Reviews

9
Based on 562 reviews
Cleanliness: 9
Service: 10
Location: 9.5
Room Quality: 8
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
H
Heather • couple • us
9
Pros:

The modern decor and new feeling.

Cons:

The air conditioning made a noise, it was annoying all night.

2026-08-04 • via Nuitee
K
Kristina • couple • us
9
Very clean, modern place to stay whose price was very comparable to other places available in the area.
Pros:

Location, cleanliness, facilities, little shop in lobby, security of locked doors everywhere but in front, activities available in lobby.

Cons:

The room was rather small, always walking over each other to get around the room. Bed was rather uncomfortable-harder than we are used to. Breakfast could have had a better selection of hot food.

2026-08-03 • via Nuitee
S
Sharon • couple • us
10
Overnight stay
Pros:

Convenient for our visit. Very clean and friendly atmosphere.

2026-07-23 • via Nuitee
C
Christine • family_with_children • us
9
Pros:

The lobby was a fun area to hang out in.

Cons:

Loved everything, but the bed was too firm for me and the pillows didn’t support my head.

2026-07-18 • via Nuitee
A
ashley • couple • us
9
Great, clean stay!!!
Pros:

It was clean, lots of stuff for the kids to do, lots of places to sit as a group, had breakfast included. Staff were very friendly.

Cons:

The only negative was the bed. It was rather hard and uncomfortable. The pillows were great, the mattress not so much.

2026-07-16 • via Nuitee
E
Eric • extended_group • be
7
Cons:

Petit déjeuner sans beaucoup de choix !
Je n’ai toujours pas récupéré ma caution de 25$

2026-07-15 • via Nuitee
J
Jim • couple • us
9
2026-07-13 • via Nuitee
A
Alison • couple • nz
9
Pros:

Reception, facilities, workspace, breakfast, staff

Cons:

Nothing

2026-07-13 • via Nuitee
L
Lyssa • family_with_children • us
10
Just what we needed!
Pros:

Location was located downtown and close to other attractions. Breakfast was a great plus to our stay. We also enjoyed the indoor pool during our stay.

Cons:

Room size was small but efficient.

2026-07-10 • via Nuitee
H
Heidy • family_with_children • us
9
Good value for the money. Very comfortable. Big social area with games
Pros:

Very comfortable, very accommodating staff

Cons:

Breakfast options didn’t have a lot of healthy options

2026-07-09 • via Nuitee
L
Linda • solo_traveller • us
10
Friendly
Pros:

Friendly staff and helpful finding points of interest on route 66

Cons:

N/A

2026-07-08 • via Nuitee
J
Jillian • family_with_children • us
10
2026-07-05 • via Nuitee
M
Mary • couple • us
10
2026-07-04 • via Nuitee
H
Heather • solo_traveller • us
8
2026-07-02 • via Nuitee
S
Stefan • couple • nl
9
Pros:

Very clean. Friendly staff.

2026-07-01 • via Nuitee
K
Keith • solo_traveller • us
7
Nice but bad beds
Pros:

The place was pretty nice and clean. The pillows at Hiltons are always my favorite.
Breakfast was decent as well.

Cons:

The bed did not match the pillows. It pretty hard and leaned downward to the outer edges. Felt like I was about to roll off.

2026-07-01 • via Nuitee
B
Brittany • family_with_children • us
9
2026-06-28 • via Nuitee
A
Anne • couple • us
10
Pros:

It was so clean and spacious and loved the activities to do in the main level!

Cons:

Nothing

2026-06-28 • via Nuitee
B
Brown • family_with_children • us
7
Facilities were clean, conveniently located.
Pros:

Convenient location

Cons:

Rooms were a little cramped. Only one chair in the room.

2026-06-25 • via Nuitee
J
Joel • solo_traveller • us
10
Pros:

Room was nice and bed was comfy

Cons:

Pillows definitely too soft but thats just personal preference

2026-06-25 • via Nuitee