Via Inn Shinjuku

Hotels
•
Via Inn Hotels
8.7 (2114 reviews)
5-11-16 Shinjuku, Shinjuku-ku , Tokyo , jp

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Front desk (limited hours)

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Small rooms
Hard pillows

Categories

Cleanliness
8.55
Generally positive comments about cleanliness in multiple reviews.
Service
9.05
Staff are described as friendly and helpful across several reviews.
Location
9.05
Multiple reviews highlight the great location near Shinjuku station.
Room Quality
8.05
Some guests noted small room size but overall satisfactory.
Amenities
8.55
Amenities were generally good, with no major complaints.
Value for Money
9.05
Many reviewers felt the hotel offered great value for the price.
Food and Beverage
8.55
Breakfast and dining options received positive feedback.
Overall Experience
8.75
Overall stay was pleasant with several positive mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:26

Property Description

Prime Location in Shinjuku District
Located in the vibrant Shinjuku Ward district, Via Inn Shinjuku is just steps away from popular attractions like Samurai Museum, Inari Kio Shrine, and Shinjuku Subnade Shopping Mall.

Convenient Amenities
This 3-star hotel boasts a 24-hour front desk and is situated only 300 meters from Full Gospel Tokyo Church, providing easy access to the city center and other key landmarks like Taiso-ji Temple and Nakamuraya Salon Museum of Art.

Easy Access to Airport
With Tokyo Haneda Airport just 22 km away, Via Inn Shinjuku ensures a seamless travel experience for guests. Book now to enjoy a comfortable stay in the heart of Tokyo.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 2114 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 8.75
L
Lena • couple • fr
10
Pros:

Le chambre tout équipé, le confort de la couette

Cons:

Chambre un peu petite mais normal à Tokyo, le confort des oreillers

2026-03-07 • via Nuitee
H
HSIN YI • couple • tw
10
2026-03-06 • via Nuitee
H
Haydon • couple • au
10
2026-03-06 • via Nuitee
Y
YI LING • family_with_children • tw
10
2026-03-05 • via Nuitee
C
Cade • couple • au
8
2026-03-05 • via Nuitee
K
Kyla • couple • nz
8
Friendly staff, great facilities, good location
Pros:

The staff were friendly and very helpful, the check in and out process was easily done through the kiosks with the staff to help. The location was close but also away from the chaos with convenience stores close by. The room was spacious and even when we asked for the room to not be cleaned, they still left clean towels which were appreciated.

Cons:

Depending on where you want to be located it is a bit of a walk especially after a long day of exploring.

2026-03-02 • via Nuitee
B
Bruno • family_with_children • ar
8
Pros:

Location and bed

Cons:

Room sizes SUPER small

2026-03-02 • via Nuitee
A
Alexei • couple • se
10
2026-03-02 • via Nuitee
Y
Yang-Ru • solo_traveller • tw
10
2026-03-02 • via Nuitee
A
Arcelia • family_with_children • cr
10
Pros:

Excellent service from the staff!

Cons:

All good

2026-03-01 • via Nuitee
M
MACHI • family_with_children • jp
7
2026-03-01 • via Nuitee
B
Barel • couple • il
8
Pros:

The location is unbeatable! Close to everything.

Cons:

Check-in was done via a machine. I would have preferred a check-in with a staff member.

2026-03-01 • via Nuitee
M
Miani • couple • it
10
2026-03-01 • via Nuitee
Y
Yu hsuan • extended_group • tw
8
新宿周邊住宿的商旅好選擇！
Pros:

地點：步行十分鐘就可以到新宿商圈，吃逛很方便。旅館旁邊就有Lawson。
設備：簡易但應有盡有，某樓有製冰機，一樓有微波爐、自助台有基本備品、茶包和濾掛咖啡。雙人房空間雖然不大，兩個28吋行李箱無法敞開，適合是前開式的行李箱。有一個蠻大的桌子能吃東西、梳妝很加分。
幾個樓層有洗衣機，從房間可以監控洗衣機洗衣進度，非常方便！
服務：人員親切，但自助入住的程序對外國人來說有點麻煩(操作介面稍微繁瑣)。每天都有清潔服務。

Cons:

空間比較小。

2026-02-28 • via Nuitee
J
Juan Carlo • couple • pe
9
2026-02-27 • via Nuitee
T
Tiffany • couple • my
10
2026-02-26 • via Nuitee
Y
Yoko • couple • jp
7
2026-02-26 • via Nuitee
J
Jennifer • couple • cl
10
Ubicación
Pros:

La ubicación

Cons:

El baño de nuestra habitación estaba sucio pero el personal lo resolvió de inmediato

2026-02-26 • via Nuitee
C
Chunpin • solo_traveller • tw
7
2026-02-26 • via Nuitee
Y
YUEHCHEN • couple • tw
8
Pros:

環境整潔乾淨，早餐好吃

Cons:

枕頭偏低

2026-02-25 • via Nuitee