Via Inn Shinjuku

Hotels
•
Via Inn Hotels
8.7 (2509 reviews)
5-11-16, Shinjuku, Shinjuku-ku , Tokyo , jp

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Small rooms
Hard pillows

Categories

Cleanliness
8.55
Generally positive comments about cleanliness in multiple reviews.
Service
9.05
Staff are described as friendly and helpful across several reviews.
Location
9.05
Multiple reviews highlight the great location near Shinjuku station.
Room Quality
8.05
Some guests noted small room size but overall satisfactory.
Amenities
8.55
Amenities were generally good, with no major complaints.
Value for Money
9.05
Many reviewers felt the hotel offered great value for the price.
Food and Beverage
8.55
Breakfast and dining options received positive feedback.
Overall Experience
8.75
Overall stay was pleasant with several positive mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:26

Property Description

Prime Location in Shinjuku District
Located in the vibrant Shinjuku Ward district, Via Inn Shinjuku is just steps away from popular attractions like Samurai Museum, Inari Kio Shrine, and Shinjuku Subnade Shopping Mall.

Convenient Amenities
This 3-star hotel boasts a 24-hour front desk and is situated only 300 meters from Full Gospel Tokyo Church, providing easy access to the city center and other key landmarks like Taiso-ji Temple and Nakamuraya Salon Museum of Art.

Easy Access to Airport
With Tokyo Haneda Airport just 22 km away, Via Inn Shinjuku ensures a seamless travel experience for guests. Book now to enjoy a comfortable stay in the heart of Tokyo.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 2509 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 8.75
C
Catherine • couple • us
9
Great location, comfortable bed, cool pajamas provided!
Pros:

The location! very close to the main train station made it easy to get around, lots of things within walking distance as well

Cons:

There is a smoking room on the first floor so has a heavy scent of cigarette smoke in the lobby, the room however did not smell at all

2026-07-05 • via Nuitee
W
Weronika • couple • pl
10
Idealna baza wypadowa
Pros:

Lokalizacja obiektu jest świetna - w samym sercu Shinjuku. Pokój mały, lecz jak to mówią - ciasny, ale własny 😅 Wszystkie niezbędne kosmetyki i nie tylko można było wziąć z recepcji. Stacja metra na wyciągnięcie ręki. Według nas Shinjuku to idealna baza wypadowa do zwiedzenia pozostałych zakamarków Tokio. Obsługa pomocna i uśmiechnięta. Istnieje możliwość nadania walizek do następnego miejsca/hotelu.
Jak najbardziej polecamy :)

2026-07-04 • via Nuitee
R
Riccardo • couple • au
9
2026-07-04 • via Nuitee
T
Timo • solo_traveller • fi
6
2026-07-03 • via Nuitee
E
Emma • couple • gb
6
Convenient, but squished
Pros:

It was very modern and clean. The staff were lovely.

Cons:

The room was very small, my partner is 6”3 and couldn’t sit on the toilet without his legs dangling out of the bathroom door.

2026-07-02 • via Nuitee
P
Piyush • solo_traveller • us
9
2026-07-02 • via Nuitee
B
Beatriz • couple • br
8
bom hotel em toquio, bem localizado
Pros:

As camas eram bem confortáveis, fiquei no quarto com 2 camas de solteiro. O quarto é realmente bem apertado, mas acredito que esse seja o padrão de Tóquio mesmo. O hotel é super bem localizado com estações de metro bem próximas e lojas de conveniência a poucos passos do hotel. O hotel tbm oferece o serviço o serviço de envio de malas que funciona super bem. Os funcionários são super atenciosos.

Cons:

O quarto era realmente bem pequeno, não tínhamos espaço nem para deixar as malas abertas, mas já sabíamos que provavelmente seria isso. E gostaria que os funcionários falassem inglês fluente, mas mesmo assim sempre super atencioso e com tradutor na mão.

2026-07-01 • via Nuitee
S
SU • family_with_children • tw
9
2026-06-30 • via Nuitee
C
Choda • couple • ke
9
Pros:

Clean and friendly

Cons:

Small bed and rooms

2026-06-30 • via Nuitee
F
Fifi • family_with_children • us
10
Good affordable room for couple.
Pros:

Super clean, nice size for 2 people.

Cons:

None

2026-06-29 • via Nuitee
Y
Yujen • family_with_children • tw
9
Pros:

位置離開鬧區
但不會離很遠
是個很方便的地方

Cons:

房間較小，但還好

2026-06-28 • via Nuitee
G
Greta • couple • au
10
2026-06-28 • via Nuitee
D
David • solo_traveller • it
8
2026-06-28 • via Nuitee
L
Linda • couple • gb
10
2026-06-27 • via Nuitee
M
Marta • extended_group • es
8
Cons:

Habitaciones pequeñas

2026-06-27 • via Nuitee
P
Paul • solo_traveller • nz
7
2026-06-26 • via Nuitee
G
Giorgia • couple • us
5
Pros:

Location is great

Cons:

The rooms are so tiny and the lobby stinks like cigarette because there is a smoking area in the lobby

2026-06-26 • via Nuitee
絵莉子 • solo_traveller • jp
5
Pros:

急なタクシー手配に対応してくださった。

Cons:

最終的にタクシー手配が漏れていたが、すぐに手配して対応してくださった。
壁が薄く音が気になる。

2026-06-25 • via Nuitee
G
Gonzalo • couple • cl
9
Pros:

La ubicación era buenísima, eso sí está un poco alejada de la estación de trenes de Shinjuku, pero tiene acceso por metro a tan solo una cuadra. Muy buena la cantidad de puertos usb/c, no necesitamos llevar adaptadores ni nada.
Justo nos llovió mucho y los paraguas que prestaba el hotel fueron de mucha ayuda.

2026-06-25 • via Nuitee
M
Marta • couple • it
10
Viaggio abbastanza spesso,ma mai mi è capitato di trovare un hotel all'altezza delle mie aspettative,e questo ci è r
Pros:

Accoglienza,posizione e soprattutto pulizia.

Cons:

Niente

2026-06-24 • via Nuitee