Via Inn Shinjuku

Hotels
•
Via Inn Hotels
8.7 (2340 reviews)
5-11-16 Shinjuku, Shinjuku-ku , Tokyo , jp

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Facilities

Non-smoking rooms
Air conditioning
Front desk (limited hours)

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Small rooms
Hard pillows

Categories

Cleanliness
8.55
Generally positive comments about cleanliness in multiple reviews.
Service
9.05
Staff are described as friendly and helpful across several reviews.
Location
9.05
Multiple reviews highlight the great location near Shinjuku station.
Room Quality
8.05
Some guests noted small room size but overall satisfactory.
Amenities
8.55
Amenities were generally good, with no major complaints.
Value for Money
9.05
Many reviewers felt the hotel offered great value for the price.
Food and Beverage
8.55
Breakfast and dining options received positive feedback.
Overall Experience
8.75
Overall stay was pleasant with several positive mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:26

Property Description

Prime Location in Shinjuku District
Located in the vibrant Shinjuku Ward district, Via Inn Shinjuku is just steps away from popular attractions like Samurai Museum, Inari Kio Shrine, and Shinjuku Subnade Shopping Mall.

Convenient Amenities
This 3-star hotel boasts a 24-hour front desk and is situated only 300 meters from Full Gospel Tokyo Church, providing easy access to the city center and other key landmarks like Taiso-ji Temple and Nakamuraya Salon Museum of Art.

Easy Access to Airport
With Tokyo Haneda Airport just 22 km away, Via Inn Shinjuku ensures a seamless travel experience for guests. Book now to enjoy a comfortable stay in the heart of Tokyo.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 2340 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 8.75
A
Athanasios • couple • gr
9
Πολύ καλή
Pros:

Εξαιρετικό προσωπικό, πολύ καθαρό, σε καλή τοποθεσία.

Cons:

Περιορισμένος χώρος στο δωμάτιο ειδικά με αρκετές βαλίτσες

2026-05-09 • via Nuitee
H
Hugh • family_with_children • gb
10
2026-05-09 • via Nuitee
H
Hoashi • couple • jp
7
ほんとに普通の旅になった！
Pros:

普通です！

2026-05-09 • via Nuitee
A
Alvaro • couple • es
9
Pros:

Ubicación excelente, está a pocos minutos de la estación de shinjuku y en una calle tranquila sin ruido.
La atención del hotel es muy buena y la habitación estaba limpia.

Cons:

Como es habitual en tokio y Japón en general, habitación algo pequeña.

2026-05-08 • via Nuitee
R
Raphael • solo_traveller • br
9
2026-05-08 • via Nuitee
M
Mayelinne • couple • do
8
2026-05-08 • via Nuitee
Z
Zsolti_Z • solo_traveller • gr
7
Pros:

Staff. Breakfast.

Cons:

The pillows were too hard almost like if you had a bag of sand under your head.

2026-05-08 • via Nuitee
S
SHUYUAN • couple • tw
9
離新宿車站東出口不遠 ，散步出去逛街挺方便。推大行李的旅客須留意電梯及手扶梯的位置。
Pros:

櫃台及現場人員服務親切

2026-05-08 • via Nuitee
M
Marije • family_with_children • nl
6
Te doen voor 1 nachtje meer niet.
Pros:

Personeel is heel vriendelijk en de kamers zijn schoon. het is prima voor 1 nachtje maar meer ook niet.

Cons:

Kamers zijn heel klein. Je kan met 2 grote koffers je kont niet keren. Ze hebben beneden bij de ingang een rookruimte gemaakt binnen waardoor de hele lobby stinkt naar rook.

2026-05-08 • via Nuitee
A
Ai • couple • jp
10
もう一度泊まりたい
Pros:

とても清潔でスタッフの方も親切だった。アメニティーも豊富だった。

Cons:

ない

2026-05-07 • via Nuitee
C
Christos • couple • cy
10
2026-05-07 • via Nuitee
T
toshiaki • solo_traveller • jp
10
最高でした
Pros:

綺麗でした

Cons:

特に見当たらないくらいです

2026-05-07 • via Nuitee
F
Felipe • solo_traveller • br
10
2026-05-05 • via Nuitee
E
Emma • couple • it
7
Pros:

La posizione comoda per vistare la città

Cons:

La stanza era un po’ piccola

2026-05-05 • via Nuitee
B
Ben • couple • za
7
2026-05-05 • via Nuitee
N
Natalia • couple • ar
8
Pros:

Muy buena ubicacion. Lindo hotel, muy limpio, a pesar de ser chica la habitacion estaba bien distribuida.

Cons:

El desayuno no nos gusto, lo tomamos una sola vez, pocas opciones occidentales y algunas comida que debian estar calientes , un poco frías.
La habitacion muy pequeña pero era lo esperado para japon

2026-05-05 • via Nuitee
Z
Zhihui • couple • us
7
It’s a decent place with helpful staff, good breakfast and nice location. Just the space inside hotel room is quite smal
Pros:

The hotel is very close to the Shinjuku Gyoen National park. Staff are very helpful. I stored my luggages here before and after checking in/checking out. I also enjoyed their breakfast here. I like the hotel room is neat and it has nice interior and appliances.

Cons:

It’s a very compact space. It can barely fit in two people with two big luggages to walk inside the hotel.

2026-05-04 • via Nuitee
S
Sandrine • family_with_children • fr
8
2026-05-04 • via Nuitee
D
Dariella • couple • us
8
Shinjuku
Pros:

Was walking distance to Shinjuku and all the fun, few blocks away from golden gai

Cons:

Room was extremely small, didn’t have a big enough and comfortable common area in the lobby like the other hotels we stayed in had

2026-05-04 • via Nuitee
奇龍 • solo_traveller • tw
8
Cons:

空間真的太小了

2026-05-03 • via Nuitee