Pell Palace Hotel & SPA

Hotels
8.9 (780 reviews)
Emin Sinan Mah. Gedikpasa Camii Sok. No 37 Sultanahmet, Fatih , Istanbul , tr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Close proximity to attractions
Excellent staff
Spacious rooms
Cons:
Noise issues
Limited breakfast selection
Parking problems

Categories

Cleanliness
8.35
Some reviews mentioned issues with soundproofing and cleanliness.
Service
9.85
Exceptional service from staff, with multiple reviews praising helpfulness.
Location
9.35
Highly advantageous location near major attractions.
Room Quality
8.85
Rooms mentioned as spacious, clean, and comfortable.
Amenities
8.85
Standard amenities available, with positive mentions of service.
Value for Money
8.35
Good value for the price paid, though improvements suggested.
Food and Beverage
8.35
Some reviews pointed out issues with breakfast variety and freshness.
Overall Experience
9.25
Overall experiences highlight a beautiful stay with minor points for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:13

Property Description

Luxurious Spa and Wellness Center
Immerse yourself in relaxation at Pell Palace Hotel & SPA's state-of-the-art spa and wellness center, complete with a rejuvenating sauna for the ultimate pampering experience.

Modern Amenities and Services
Enjoy the convenience of 24-hour front desk assistance, free WiFi, concierge service, room service, and currency exchange, ensuring a seamless and comfortable stay throughout your visit.

Prime Location and Nearby Attractions
Situated just 200 meters from the iconic Column of Constantine, our hotel offers stunning city views and easy access to must-see landmarks such as the Blue Mosque, Basilica Cistern, and Grand Bazaar. Book your stay now at Pell Palace Hotel & SPA for an unforgettable Istanbul experience.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 20 per day.

Location

Guest Reviews

8.9
Based on 780 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 9.25
C
carla • couple • es
10
Vam tenir un problema amb els nostres vols i ens van ajudar a resoldre’l. Els hi estem súper agraïdes!!!
Pros:

Estancia molt neta, molt ben ubicat al centre i amb una excel.lent atenció al client i 24h. Esmorzar deliciós. Hi tornarem!

Cons:

Res, tot està genial.

2026-07-04 • via Nuitee
I
ILIAS • couple • gr
9
Πολύ καλή σχέση τιμής με ποιότητα.
Pros:

Πολύ εξυπηρετικό ,ευχάριστο και ευγενικό προσωπικό, Μας προσέφεραν δωρεάν αναβάθμιση δωμάτιου Αρκετά καλό πρωινό. Καλή τοποθεσία πολύ κοντά στα σημαντικότερα σημεία της περιοχής και 2 λεπτά από την στάση του τραμ .

Cons:

Ο δρόμος μπροστά από το ξενοδοχείο είναι στενός και λιγότερο καθαρός απο τους πιο κεντρικούς ,χωρείς να αποτελεί ιδιαίτερο μειονέκτημα .

2026-07-02 • via Nuitee
Z
Zahid • family_with_children • us
10
Pros:

This property is very close and walkable to all main attractions and train stations is right next to the property.The staff was very friendly throughout of my stay.The property was very cleaned.Beds were comfortable make me feel like I m at home.Restaurants are just one step away from the property.

2026-06-29 • via Nuitee
F
Francesco • couple • it
10
Non potevamo fare scelta migliore
Pros:

Staff gentile e disponibile, posizione perfetta, rapporto qualità prezzo veramente ottimo. Si sono messi a disposizione dal primo all'ultimo giorno. Camera che ha tutto il necessario, orario di check out comodissimo, pulizia in stanza effettuata ogni giorno, materassi comodi e doccia ampia. Tutto il necessario per un soggiorno comodo e sereno.

Cons:

Se proprio devo trovare qualcosa da migliorare (ma è solo un consiglio e un commento costruttivo) è quella di ampliare la scelta sulla colazione dolce al mattino dato che era la prima cosa che terminava.

2026-06-28 • via Nuitee
A
Amra • couple • us
10
Amazing!!! Warm recommendations!
Pros:

Amazing small hotel. Perfect location. Only minutes away from all main attractions. Staff were amazing! Very helpful, knowledgeable and friendly. Both my friend and I loved it, and will for sure come again ❤️

2026-06-28 • via Nuitee
T
Tomislav • family_with_children • de
7
Nettes Personal gute Lage sonst nichts besonderes
Pros:

Sehr nettes Personal

Cons:

Essen und trinken

2026-06-27 • via Nuitee
S
Saurav • couple • in
10
Pros:

Hotel was clean and at gold location also staff was very friendly and helpful

2026-06-26 • via Nuitee
L
Lilla • family_with_children • hu
9
2026-06-23 • via Nuitee
M
Mohammad • family_with_children • gb
7
2026-06-22 • via Nuitee
N
Ntando • solo_traveller • za
9
Pros:

The hotel is in a great location. Easy to get to restaurants.

2026-06-22 • via Nuitee
M
Mirko • couple • it
9
Tutti i servizi a 2 passi dalle principali attrazioni
Pros:

Posizione, pulizia, cortesia, prezzo

Cons:

Colazione dolce con poca scelta

2026-06-14 • via Nuitee
S
Steve • extended_group • us
10
We really enjoyed Istanbul.
Pros:

Room was nice and the accommodations were pleasant.

2026-06-10 • via Nuitee
E
Esrin • couple • de
4
Gute Lage und freundliches Personal, jedoch deutliche Mängel bei Sauberkeit, Lärmschutz und Schlafkomfort.
Pros:

Die Lage der Unterkunft ist sehr gut. Supermarkt, Busstation und viele Sehenswürdigkeiten sind bequem in wenigen Minuten zu Fuß erreichbar. Außerdem waren die Mitarbeitenden stets freundlich, hilfsbereit und haben uns immer herzlich begrüßt.

Cons:

Die Sauberkeit ließ trotz täglicher Reinigung zu wünschen übrig, da viele Stellen während unseres gesamten Aufenthalts unverändert schmutzig blieben. Zudem ist das Hotel sehr hellhörig und laut; Geräusche von anderen Gästen, Duschen sowie Ein- und Auschecken waren deutlich hörbar. Die Betten waren für uns sehr unbequem, sodass wir kaum schlafen konnten. Auch die Klimaanlage war laut und reagierte nur verzögert.

2026-06-03 • via Nuitee
E
Elena • family_with_children • ru
10
Pros:

Чистота в номерах, уборка каждый день. Отель расположен очень удачно, рядом с трамвайной остановкой и в самом центре города.

Cons:

Однообразный завтрак. Из семейного номера вид на стену.

2026-05-30 • via Nuitee
J
Jeta • family_with_children • ch
7
2026-05-30 • via Nuitee
S
Stephen • solo_traveller • us
9
We so appreciated Gisams help with taxi, sandwiches for plane and directions for sites!! Very very attentive! We highly
Pros:

Walking distance to Blue Mosque, Hagia Sophia, Cistern, Grand Bazaar, Palace and many restaurants! Staff was very nice especially Gisam. Nice breakfast. Taxi help.

Cons:

Bedding and linens needed upgrade.

2026-05-21 • via Nuitee
A
Angelina • solo_traveller • gb
7
2026-05-19 • via Nuitee
A
Antanas • couple • lt
9
2026-05-18 • via Nuitee
G
Goerlin • couple • de
10
2026-05-17 • via Nuitee
Y
Yana • family_with_children • ru
10
Wonderful stay in a perfect location,we could reach all the main attractions on foot. The breakfast was delicious and th
Pros:

Location, staff, breakfast, cleaning every day

Cons:

Nothing

2026-05-16 • via Nuitee