Grand Hotel Suisse Majestic, Autograph Collection

Hotels
Autograph Collection
8.8 (1440 reviews)
45, Avenue des Alpes , Montreux , ch

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Excellent breakfast
Cons:
Noise in rooms
Old furniture
Bathroom issues

Categories

Cleanliness
7.84
Some comments mentioned issues with room quality which implies a cleanliness concern.
Service
9.31
Numerous comments highlight helpful and friendly staff.
Location
9.35
Consistently praised for its location near attractions.
Room Quality
7.8
Rooms were mentioned as old and some issues with comfort.
Amenities
8.83
Amenities were generally satisfactory but some issues reported.
Value for Money
8.79
Value perceived as good despite some issues in service.
Food and Beverage
9.34
Breakfast highly praised for its quality and view.
Overall Experience
9.11
Overall stay reported as enjoyable with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:43

Property Description

Luxurious Belle-Époque Charm

Lake-View Terrace Dining
Indulge in seasonal cuisine at 45 Grill & Health with a stunning lake view terrace. Savor a wide selection of wines and unwind with a cocktail at the bar's summer terrace or winter garden.

Wellness and Business Amenities
Relax in the fitness room with hammam and sauna, stay productive at the business corner, and take advantage of laundry services. The hotel also offers a cigar lounge with fine spirits.

Prime Location
Conveniently situated in Montreux, opposite the train station, and near the steamboat landing stage, congress center, and shopping area. Experience the epitome of luxury and convenience at Grand Hôtel Suisse Majestic, Autograph Collection.

Important information:

If you are traveling with pets, please note that a surcharge of CHF 60 per pet per stay applies. Please note that a maximum of one pet is allowed per room.

Please note that our breakfast is served from 06:45 AM till 10:45 AM on Saturday and Sunday.

Our Restaurant will be closed from January 5th till January 12th 2026 included. Please note our Bar will be open with limited menu during this period.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1440 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.11
M
Mike solo_traveller ch
10
I will definitely return soon and look forward to bringing my wife, although I will avoid the bar.
Pros:

The room was beautiful, with a fantastic bathroom and a pleasant balcony. The breakfast was excellent, with high-quality food and beverages, and the staff were very attentive. Check-in and check-out were also outstanding, with an extremely warm welcome, helpful support, and consistently friendly service throughout.

Cons:

I was disappointed by the bar experience, as it felt chaotic and out of keeping with the otherwise pleasant atmosphere of the hotel. The sound of breaking glass, what appeared to be an argument among staff, and the loud clatter when bottles were being refilled created a very disruptive and unprofessional impression.

2026-04-17 via Nuitee
D
Daniel couple ch
9
Pros:

Seesicht, sehr freundliches Personal, Lage, 45 Health Grill Restaurante.
Der Service im Restaurante war Spitzenklasse, vorallem Neil der Kellner.

2026-04-17 via Nuitee
M
martin couple gb
10
Absolutely brilliant hotel with views of lake and mountains.
Pros:

Everything about this hotel was excellent. To appreciate it fully stay in a room with a lake view and you will be stunned.

2026-04-13 via Nuitee
S
Suzanne solo_traveller ch
9
2026-04-12 via Nuitee
M
Mélanie couple fr
9
2026-04-12 via Nuitee
A
Adrian couple ch
9
2026-04-04 via Nuitee
J
Jutta family_with_children de
9
2026-04-04 via Nuitee
Q
Quek couple sg
8
Overall stay is good with excellent staff service and breakfast!
Pros:

Excellent location and great balcony view of Lake Geneva

Cons:

Amenities are just alright and mattresses are way too soft for a good sleep.

2026-03-31 via Nuitee
C
Carolina couple br
10
2026-03-30 via Nuitee
L
Luis Carlos couple br
7
Voltaria devido localização
Pros:

Tudo

2026-03-27 via Nuitee
N
N. As couple ch
9
Wonderful stay in Montreux
Pros:

Helpful friendly staffs, location, view, clean, spacious room

Cons:

Id say for my liking that can be improved is the bed, because it's a bit too soft and maybe if possible the sound proofing. Again something to be improved, so it's not a deal breaker at all

2026-03-20 via Nuitee
C
Caussin de Perceval family_with_children mu
10
Un moment de paix et de calme. Très ressourçant
Pros:

La vue est exceptionnelle égale au service

Cons:

Les salles de bains sont un peu vieillottes.

2026-03-18 via Nuitee
V
Vidhi extended_group in
8
2026-03-17 via Nuitee
R
Roger Bruggmann couple ch
9
2026-03-17 via Nuitee
D
Damir couple ch
4
2026-03-16 via Nuitee
G
G solo_traveller it
10
2026-03-16 via Nuitee
M
M couple ch
10
2026-03-11 via Nuitee
Y
Yoshiko solo_traveller ch
10
Pros:

Breakfast is always great there. It is just a min away from the station. You have a very nice lake view from the room and balcony. The receptionist was very kind and nice.

Cons:

At the breakfast cafe, there was a waitress who was little bit rude. Otherwise it was all OK. I stay almost always when I visit there.

2026-03-07 via Nuitee
G
Garry couple za
10
2026-03-04 via Nuitee
G
Gregory couple ch
10
Pros:

L’emplacement , la deco et le personnel très agréable. La chambre était parfaite

Cons:

Rien à redire

2026-03-01 via Nuitee