Grand Hotel Suisse Majestic, Autograph Collection

Hotels
Autograph Collection
8.8 (1421 reviews)
45, Avenue des Alpes , Montreux , ch

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Excellent breakfast
Cons:
Noise in rooms
Old furniture
Bathroom issues

Categories

Cleanliness
7.84
Some comments mentioned issues with room quality which implies a cleanliness concern.
Service
9.31
Numerous comments highlight helpful and friendly staff.
Location
9.35
Consistently praised for its location near attractions.
Room Quality
7.8
Rooms were mentioned as old and some issues with comfort.
Amenities
8.83
Amenities were generally satisfactory but some issues reported.
Value for Money
8.79
Value perceived as good despite some issues in service.
Food and Beverage
9.34
Breakfast highly praised for its quality and view.
Overall Experience
9.11
Overall stay reported as enjoyable with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:43

Property Description

Luxurious Belle-Époque Charm

Lake-View Terrace Dining
Indulge in seasonal cuisine at 45 Grill & Health with a stunning lake view terrace. Savor a wide selection of wines and unwind with a cocktail at the bar's summer terrace or winter garden.

Wellness and Business Amenities
Relax in the fitness room with hammam and sauna, stay productive at the business corner, and take advantage of laundry services. The hotel also offers a cigar lounge with fine spirits.

Prime Location
Conveniently situated in Montreux, opposite the train station, and near the steamboat landing stage, congress center, and shopping area. Experience the epitome of luxury and convenience at Grand Hôtel Suisse Majestic, Autograph Collection.

Important information:

If you are traveling with pets, please note that a surcharge of CHF 60 per pet per stay applies. Please note that a maximum of one pet is allowed per room.

Please note that our breakfast is served from 06:45 AM till 10:45 AM on Saturday and Sunday.

Our Restaurant will be closed from January 5th till January 12th 2026 included. Please note our Bar will be open with limited menu during this period.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1421 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.11
K
Karina couple br
10
2026-02-12 via Nuitee
T
Trent couple au
10
Pros:

Perfect location, beautiful hotel and friendly staff

2026-01-31 via Nuitee
R
Raquel family_with_children br
10
2026-01-31 via Nuitee
N
Naeem solo_traveller il
7
2026-01-30 via Nuitee
L
Lara couple ch
10
2026-01-25 via Nuitee
D
Daniel couple ch
9
Excellent
Pros:

Accueil à la réception

Cons:

La salle de bain était petite

2026-01-25 via Nuitee
M
Mahanna family_with_children qa
5
2026-01-24 via Nuitee
S
Stan couple my
9
Excellent location with friendly staff
Pros:

Excellent location, just a few minutes walk from the train station, and very near the Christmas market if you are visiting during year end. Friendly staff and great smell when walking in.

Cons:

The coffee machine in the room is not working, but didn't bother me much.

2026-01-22 via Nuitee
C
Cheryl couple au
10
Perfect we had a wonderful time
Pros:

Location
Room was lovely and very comfortable

Cons:

Nothing

2026-01-22 via Nuitee
J
Jing Ting couple sg
10
Best stay in Montreux
Pros:

Staff were friendly and helpful. Great stay at the hotel, love the mountain and lake view! Super convenient location right next to the train station and the Christmas market is directly below the hotel. It’s pricey but worth the money!

Cons:

Bathroom was quite small.

2026-01-21 via Nuitee
L
Lim family_with_children sg
3
2026-01-20 via Nuitee
A
Anastasiia couple pt
1
Scam! Never returned the deposit (around $1,000).
Cons:

The hotel charged me around $1,000 deposit and never returned it. Emails are being ignored. Initially, manager promised that refund would be processed within a few minutes.

2026-01-20 via Nuitee
Y
Yorfel solo_traveller gb
10
Stay and be looked after
Pros:

Very good facilities. Pleasant clean rooms. Lovely food, huge breakfasts and cheery staff. Right opposite the station. Mountain and lake views. Felt you had arrived.

Cons:

Nothing

2026-01-19 via Nuitee
F
Ferdinand couple ch
9
Sehr zufrieden bleibt in guter/sehr guter Erinnerung
Pros:

Frühstück sehr gut auch die Auswahl.
Tolle Aussicht
Gute zentrale Lage

Cons:

Das eine Nachtessen – der Geschmack vom gemischten Gemüse und der Geschmack de Sosse mit Whyski

2026-01-19 via Nuitee
Y
Yorfel solo_traveller gb
10
2026-01-19 via Nuitee
G
Ginette couple fr
10
Un très bon séjour sans souci .
Pros:

Les services offerts dans la chambre, café, thé , eau, bouilloire, serviettes , produits de soin, chaussons, .... la qualité des services et la proximité des moyens de transport.
Nous aurions préféré avoir une chambre avec vue sur mer.

Cons:

Les articles de travail sur bureau comme par exemple , disposer de davantage d'enveloppes tous formats , de papier à lettres et de stylo bic .
Un carnet de notes ou un bloc de papier aurait été appréciable.

2026-01-19 via Nuitee
J
Jason couple gb
10
Fabulous stay, room was clean and comfy with stunning views from the balcony
Pros:

Location, stunning views, nice clean comfy rooms

2026-01-19 via Nuitee
J
Joachim couple de
10
Pros:

Lage klasse und Personal extrem freundlich und hilfsbereit.

2026-01-19 via Nuitee
S
sebastien solo_traveller us
1
Cons:

You don’t have any respect for a customer ..
and not any kindness or whatever …

2026-01-19 via Nuitee
S
sebastien solo_traveller us
10
2026-01-19 via Nuitee