Tru By Hilton Binghamton Vestal

Hotels
•
Tru by Hilton
8.5 (600 reviews)
3504 Vestal Parkway East , Vestal , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean hangout spaces
Cons:
Dirty hallways
Poor room quality
Lack of amenities

Categories

Cleanliness
7.21
Hallways looked as if they hadn't been vacuumed in weeks.
Service
9.68
Staff was kind and friendly, but a mix of positive and negative experiences indicated inconsistencies.
Location
9.72
Location is highly rated as convenient, being close to key attractions.
Room Quality
8.17
Issues with heating and broken blackout shades indicated a need for improvement.
Amenities
8.7
Basic amenities were lacking; a microwave and body wash would enhance the experience.
Value for Money
8.66
Standard for a Hilton, but the quality did not meet expectations for the price.
Food and Beverage
7.71
Breakfast options were repetitive with minimal variety.
Overall Experience
8.18
The overall experience was mixed; staff interacted well but several issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:04

Property Description

Modern Accommodations
Tru By Hilton Binghamton Vestal offers contemporary non-smoking rooms with free WiFi and a sleek design. Each room features a TV, air conditioning, and a convenient desk for work or leisure.

Fitness and Recreation
Stay active at the hotel's fitness centre or enjoy a game of billiards. With hiking and skiing options nearby, adventure enthusiasts will find plenty to do.

Convenient Location
Located near Binghamton University and various wildlife refuges, including Hiawatha Island Wildlife Refuge and Apalachin Marsh Bird Sanctuary, Tru By Hilton Binghamton Vestal provides easy access to both city attractions and natural wonders.

Book your stay at Tru By Hilton Binghamton Vestal for a modern, active, and conveniently located hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGM

Location

Guest Reviews

8.5
Based on 600 reviews
Cleanliness: 7.21
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.18
M
Michael • solo_traveller • us
1
Awful. I want my money back.
Pros:

Staff was nice

Cons:

Everything other than the staff..the room was disgusting it looked like all that was done was they changed the bed sheets.. other areas of the room have filth that you can tell had been there forever..the office chair I would touch with a ten foot pole. Mattress had stains all over it..the shower wasn’t washed…there was spots all over the tops of tables and desk. The floor was sticky… the room smelled disgusting..I would not stay again. The rooms constantly opened and closed all day and all night.. people running through halls and slamming doors and screaming. I felt like bugs were living with me in that room.

2026-10-23 • via Nuitee
H
Hal • couple • us
8
2026-10-23 • via Nuitee
S
Sathaporn • family_with_children • th
10
Nice place to stay
Pros:

Breakfast and friendliness of staffs

Cons:

The mattress is sagging, and it gives me back pain when I sleep for a long time

2026-10-18 • via Nuitee
X
Xandra • family_with_children • us
9
2026-10-18 • via Nuitee
S
Sathaporn • family_with_children • th
9
Pros:

Clean room and helpful staff near Big supermarket like Target and Walmart

Cons:

Nothing

2026-10-13 • via Nuitee
S
Shawn • solo_traveller • us
1
Cons:

I had to have my room changed three times. The first room wasn't ready, beds stripped, bathroom not cleaned. The second hadn't been cleaned at all, dirty towels, and still smelled of the previous guest.

When I entered the third room it seemed ok, until I went to get into bed, pulled back the covers and the sheets were not only wrinkled as if recently slept in but had obvious crumbs in the sheets.

I had been on the road for 6 hours and needed to sleep so I left and stayed at another property nearby. This is the second time I've tried to stay here and the cleaning situation was chaos.

2026-09-15 • via Nuitee
T
Thomas • family_with_children • us
6
Pros:

The location was great and close to where we needed to visit.

Cons:

The bathroom was semi clean. The shower had black and pink mold in it. Black mold in the corners and the shower doors were dirty with pink looking mold.

2026-09-14 • via Nuitee
K
Kenni • couple • us
10
Great stay 👍🏽
Pros:

Profesional and courteous staff; hotel was well maintained and near to my event; tasty breakfast!

Cons:

None

2026-09-13 • via Nuitee
C
comtrex2 • solo_traveller • us
8
2026-09-13 • via Nuitee
K
Kolsum • couple • us
8
2026-09-01 • via Nuitee
H
Hung • extended_group • us
8
Cons:

The water didn’t drain at wash hands basin. My room number 220

Also the WiFi password was not working with my last name and room# but the long passcode. It was caused confusion

2026-08-31 • via Nuitee
R
Renato • couple • us
7
Could have been better.
Pros:

Room was clean, nice location and ok breakfast.

Cons:

Being woken up after 10:00 p.m. staff tried to open our room door, but my wife put the safety lock on. They thought our room was empty. I had to give my name, then she left.

2026-08-27 • via Nuitee
D
Donna • couple • us
8
2026-08-23 • via Nuitee
A
Anastasia • solo_traveller • us
8
2026-08-18 • via Nuitee
B
Beruska • family_with_children • us
8
2026-08-17 • via Nuitee
X
Xandra • family_with_children • us
9
Pros:

Location, location, location!

2026-08-16 • via Nuitee
E
E • solo_traveller • us
1
2026-08-10 • via Nuitee
Y
Yüksel • solo_traveller • tr
9
2026-08-09 • via Nuitee
M
Maximo • family_with_children • us
1
2026-08-03 • via Nuitee
M
Mihir • couple • us
10
2026-08-03 • via Nuitee