Miyako Hotel Kyoto Hachijo

Hotels
8.5 (1972 reviews)
Minami-ku Nishikujo-In-machi 17 , Kyoto , JP

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Spacious room
Positive service
Cons:
Limited amenities
Outdated bathrooms

Categories

Cleanliness
8.21
Most reviews mention cleanliness positively, but some note that the bathrooms could be more modern.
Service
8.68
Overall positive service, though some reviews indicated a lack of personal touch and attention from staff.
Location
9.22
Consistently noted as excellent, very close to transportation and attractions.
Room Quality
8.17
Room quality is generally good, with spacious rooms, but some mention outdated bathrooms.
Amenities
7.7
Amenities were lacking, with comments about limited coffee offerings and few facilities.
Value for Money
8.66
Good value noted, especially given the location and room size.
Food and Beverage
8.71
Breakfast received positive mentions, although some dinners/how the food is served vary.
Overall Experience
8.68
Generally positive experience, with some issues regarding service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:40

Property Description

Prime Location near Kyoto Station
Located right in front of Kyoto Station, Miyako Hotel Kyoto Hachijo offers convenience and easy access for travelers.

Luxurious Amenities
The hotel features air-conditioned rooms with free WiFi, a beauty salon, a convenience shop, and 6 dining options. Guests can enjoy modern comforts and convenience during their stay.

Culinary Delights
Indulge in a variety of cuisines at the hotel's buffet restaurant Le Plaisir, Chinese Sichuan cuisine at Shisen, and traditional Japanese dishes at Restaurant Kyoyamatoya. A treat for food enthusiasts.

Experience the best of Kyoto at Miyako Hotel Kyoto Hachijo. Book your stay now to enjoy a memorable and comfortable stay.

Important information:

A baby cot is only available for babies up to 6 months old.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

8.5
Based on 1972 reviews
Cleanliness: 8.21
Service: 8.68
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
S
Shinichi • couple • jp
1
2026-10-15 • via Nuitee
S
Schöberl • couple • au
8
2026-10-15 • via Nuitee
M
MIYU • extended_group • jp
7
2026-10-14 • via Nuitee
L
Lucy • extended_group • us
6
Great location
Pros:

The location was great, very close to Kyoto Station. The rooms were big enough to open your suitcases. The TV screen was great.

Cons:

As soon as I entered the room, there was a very strong odor of spices. The smell was so strong it made my group of 3 uncomfortable and nauseous. I gave the front desk a call about the strong odor and they simply said that we should use the mist spray in the room. With their guidance, we sprayed the whole room, opened the windows for a couple of minutes and we turned on the air purifier (which was orange indicating that the air was not clean). After 15-20 minutes, our group could not stand the strong odor, we go downstairs to the front and asked for a new room. They did give us a new room, however I felt like their excuses were unprofessional and it took an hour to get a new room (it only took an hour because I pushed to have this resolved asap). The front desk made excuses such as their front manager isn’t there right now, it’s busy because it’s a 3-day weekend and that the people before us staying in that room were of certain group that may have eaten in their room. I think my concern is the lack of cleaning. Why weren’t the room checked beforehand to ensure it is fully clean. No hotel room especially for this price and the additional accommodation fees that I paid should smell like that and the purifier should have been on or the room should have not been used until the strong odor was gone. Luckily the new room had no odor. The cherry on top is the next day we messaged the front desk because we thought we left a watch in the previous room. They didn’t find the watch but instead they found a white t shirt. We checked with the front if that was our shirt and it wasn’t. This reconfirmed the room wasn’t fully cleaned if there was a whole shirt left in there prior to us checking in.

2026-10-13 • via Nuitee
T
Tomohiro • extended_group • jp
8
又、利用したいホテルだと思いました
Pros:

スタッフ一同は、とても良い感じがいたしました

Cons:

二泊三日で、宿泊しましたが
チェックインの時に自家用車で来たのか、他の交通手段
で来たのか選択する項目を追加して頂けると幸いです。
チェックアウトしてから、駐車場を出る時、36000円
の表示が出ました
フロントに、行って事なきを得ました

2026-10-12 • via Nuitee
G
Gudzii • couple • jp
7
2026-10-11 • via Nuitee
S
SETUKO • solo_traveller • jp
10
秋の旅
Pros:

親切で丁寧な接客
素敵なセンス
ゆったりとした快適なお部屋

Cons:

特になし

2026-10-11 • via Nuitee
T
Tina • solo_traveller • gb
8
Great view of the Shinkansens
Pros:

King size bed. Room to walk around bed. Room for bags. Good facilities in room. Excellent location for trains and buses. Walking distance of shrines and railway museum. Helpful friendly staff.
Our room had views of the Shinkansens arriving and leaving.

Cons:

Rooms are single glazed so some noise. Hearing trains was nice but some traffic was noisy if you are a light sleeper. I wear ear plugs so was fine.

2026-10-11 • via Nuitee
L
Luca • solo_traveller • it
10
Pros:

Posizione, Stanza comoda e non alle strette, servizio bar ottimo e pulizia e servizi perfetti

2026-09-18 • via Nuitee
K
Kazumasa • couple • jp
9
Pros:

部屋の広さ、ベッドの快適さ、良かったです。近くにイオンモールや、駅の商店街があり、ショッピングにも、快適でした。

Cons:

浴槽がせまく(夫が太っているのせいですが、170cm、75kg)結ったりと湯につかることができなかった、と、不満げでした。

2026-09-15 • via Nuitee
N
nakamura • solo_traveller • jp
7
2026-09-15 • via Nuitee
G
Geneviève • couple • fr
10
Pros:

Tout a été parfait

2026-09-12 • via Nuitee
N
Neonchick • couple • au
9
We had a great stay and would recommend staying at this hotel.
Pros:

The room was spacious and clean. The location was perfect for us - very close to the station and shopping mall. The breakfast was great, with lots of options.

Cons:

The main issue we had was that we struggled to get hot water in the room. When it did work, it took some time to come through.

2026-09-11 • via Nuitee
J
Jose Ángel • solo_traveller • es
10
2026-09-04 • via Nuitee
S
SAYURI • solo_traveller • jp
7
休憩。
Pros:

延泊を快く引き受けてくれた。

Cons:

お掃除が、なかなか行き届かないところがあると思った。でも、今まで宿泊した他のホテルより、清潔感があった。

2026-09-02 • via Nuitee
C
Cristina • extended_group • pt
7
Good location, kind staff but the bathrooms are too small and need improvements
Pros:

Location, professional and kind staff

Cons:

Room bathroom too small and needing improvements

2026-08-31 • via Nuitee
E
Emely • extended_group • ca
10
2026-08-29 • via Nuitee
N
Noreen • extended_group • us
10
2026-08-28 • via Nuitee
M
moshe • solo_traveller • il
9
Pros:

חדר מרווח לזוג עם המזוודות , שירות מצויין וסובלני

Cons:

המלון נראה מעט מיושן מבחוץ , היה בתפוסה מלאה של קבוצות מה שחייב זמני המתנה לשירות

2026-08-23 • via Nuitee
G
Gérard • solo_traveller • fr
9
Pros:

Excellent hôtel situé très près de la gare principale de Kyoto. Très facile d'accès.

Cons:

Rien.

2026-08-15 • via Nuitee