Hampton Inn & Suites Winston-Salem Downtown

Hotels
•
Hampton Inn
8.6 (714 reviews)
235 North Cherry Street , Winston-Salem , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Humidity in the hotel
Parking fees
Limited variety in breakfast

Categories

Cleanliness
8.08
Some reviews mention clean rooms, but there are also comments about discomfort and humidity.
Service
9.05
Staff consistently praised for being friendly and helpful.
Location
9.09
Ideal location for convention center and nearby restaurants, often highlighted positively.
Room Quality
8.54
Rooms described as nice, clean, spacious, and comfortable.
Amenities
8.47
Valet service and breakfast received positive mentions; however, some guests noted limited variety.
Value for Money
8.53
General consensus is that guests feel they received their money's worth, despite some concerns.
Food and Beverage
8.38
Breakfast was generally well-received, with some mentions of it being repetitive.
Overall Experience
8.65
Many guests expressed a desire to return, indicating high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:18

Property Description

Convenient Location
Located in Winston-Salem, just a short distance from popular attractions like Greensboro Science Center, Hampton Inn & Suites Winston-Salem Downtown offers a central and accessible stay for guests.

Modern Amenities
From a seasonal outdoor pool to a well-equipped fitness centre, this 3-star hotel provides a range of amenities to ensure a comfortable and enjoyable stay. Guests can also benefit from free WiFi, a business centre, and a 24-hour front desk.

Delicious Dining Options
Start your day right with a delicious breakfast offering buffet, American, and vegetarian options. For those looking to unwind, the hotel also features a sun terrace perfect for relaxation.

Experience comfort and convenience at Hampton Inn & Suites Winston-Salem Downtown - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 22 per stay.

Location

Guest Reviews

8.6
Based on 714 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.38
Overall Experience: 8.65
T
TimothKJ • solo_traveller • us
10
2026-02-13 • via Nuitee
H
HWK Unternehmensberatung • couple • de
9
Pros:

Das Personal war sehr freundlich und aufmerksam.

Cons:

Beim Frühstück gab es nicht immer normale Milch, weshalb man keine Corn Flakes o.ä. essen konnte. Der Kaffee ist für Europäer sehr dünn.
Das Fenster im Zimmer war nicht zu öffnen.

2026-02-13 • via Nuitee
B
Blythe • family_with_children • us
8
2026-02-11 • via Nuitee
J
Josue • couple • us
8
2026-02-08 • via Nuitee
V
Virginia • couple • us
9
2026-01-31 • via Nuitee
V
Vanessa • solo_traveller • us
8
Cons:

3rd party site booking.com was horrible! The rep said I could not get in without my confirmation. I did not have access to my confirmation number because none was emailed to me. I had to download the app but my work phone does not allow me to download apps. So in order to get the confirmation number I needed to download the app. I ended up having to pay an extra $213.57 for a room that I did not use because I had already reserved a room for 3 days spending $446.01. I was not refunded at all when the site says I will not be charged until I get to the hotel to complete reservation. It was a nightmare

2026-01-22 • via Nuitee
S
Stephanie • solo_traveller • us
10
I enjoyed my time at the Hampton Inn, and look forward to returning next year!
Pros:

The location was perfect for me. I was able to easily and quickly walk to the Benton Convention Center for my conference. It was easy to find restaurants that were within walking distance, as well.

Cons:

Truly, everything was great!

2026-01-20 • via Nuitee
L
Lee • couple • us
5
2026-01-19 • via Nuitee
S
Sepideh • solo_traveller • us
2
Dirty sheets! Terrified and a terrible turn off! Booking.com was the worst booking me and not refund
Cons:

Booking.com is such a crook website! As they claim they did communicate to the property ( the hotel) and they did not respond! I did find out that booking.com never got in touch with the hotel and booking .com is the reason the property cannot refund my money back. I would not trust booking.com and trying to let everyone know Donot trust as they can give you fake and lie reports which is not true. I did investigate and they never contacted the property and they never give my money back as they promised.the priblem
With hotel was their Dirty sheets smells the body odor! They did not change the sheets but they were willing to refund my money back if booking.com agrees and booking.com scam and did not. Hotel was ok with giving me money back.

2026-01-19 • via Nuitee
W
Werner • solo_traveller • cz
10
2026-01-19 • via Nuitee
B
Bill • couple • us
9
Cons:

The Iron in the room didn’t work

2026-01-19 • via Nuitee
R
robert • couple • us
8
Been in four hotels this year. This is the best hotel in some time.
Pros:

breakfast was quite good. Location was ok. Seating was somewhat crowded until I realized there was another area on the other side of a wall. The room was decent sized. The desk was good. The bathroom was organized well. There were actually hooks to hang clothes and towels on. The closet was decent sized. Didn't get charged for parking because we have a handicap tag. We parked ourselves right near the door.

Cons:

Parking is really cramped. Drawer space was poor. Only had three metal shelves. A/C could have been quieter although not really bad.

2026-01-19 • via Nuitee
J
Juan • family_with_children • us
10
2026-01-19 • via Nuitee
A
Ashfaq • family_with_children • gb
8
2026-01-19 • via Nuitee
V
Victoria • family_with_children • us
8
Pros:

The staff is amazing and super friendly. We loved how close to restaurants and amenities we were.

Cons:

The room had a smell and the walls are like tissue paper. We could almost hear the people breathe next door. We also could hear the garbage truck early in the morning like we were right there.

2026-01-12 • via Nuitee
J
J.Scott Russell • couple • us
7
2026-01-11 • via Nuitee
S
Shauntina • solo_traveller • us
10
2026-01-08 • via Nuitee
G
Gerald • couple • us
10
2026-01-07 • via Nuitee
C
Charles • family_with_children • us
10
Great stay
Pros:

The location is perfect for the Bentonville Convention Center. Many activities within walking distance. Staff was very friendly and helpful. The staff was also very knowledgeable about the local environment and attractions. Rooms were clean, spacious, and comfortable. Breakfast was delicious and offered lots of variety.

Cons:

I wouldn’t change a thing. Loved everything.

2025-12-29 • via Nuitee
P
Pedro • couple • us
10
Pros:

The room was nice and clean, plus the breakfast was good

2025-12-24 • via Nuitee