Best Western Premier Chateau Granville Hotel & Suites & Conference Centre

Hotels
•
Best Western Premier
8.4 (1661 reviews)
1100 Granville Street , Vancouver , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Dirty surroundings
Noisy nights
Lack of amenities

Categories

Cleanliness
7.23
Several mentions of dirty surroundings and maintenance issues.
Service
9.7
Numerous comments about friendly and helpful staff.
Location
8.24
Convenient location but concerns about safety and cleanliness in the area.
Room Quality
7.69
Mixed feedback with some guests appreciating comfort but noting outdated rooms.
Amenities
7.72
Lack of in-room amenities noted, but some positive comments on facilities.
Value for Money
8.68
Mentioned as affordable and central, though some felt overpriced.
Food and Beverage
8.23
Complimentary breakfast was missing which was disappointing.
Overall Experience
9.7
Overall positive experiences with many guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:26

Property Description

Convenient Location
Situated in central Vancouver, just a short 5-minute stroll from the bustling Robson Street shopping area, this hotel offers the perfect blend of convenience and comfort for your stay.

Modern Amenities
Each room at the Best Western Premier Chateau Granville Hotel & Suites & Conference Centre is equipped with digital HD TV, microwaves, and mini-refrigerators. Enjoy stunning city views from the balcony while unwinding in your room.

On-Site Dining and Facilities
Indulge in delicious meals at The Edge Social Grille and Lounge, or take advantage of the well-equipped fitness center during your stay. With a 4-room conference center featuring top-notch audiovisual facilities and complimentary WiFi, this hotel caters to both leisure and business travelers.

Ready to experience the best of Vancouver? Book your stay now at Best Western Premier Chateau Granville Hotel & Suites & Conference Centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 32.55 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 1661 reviews
Cleanliness: 7.23
Service: 9.7
Location: 8.24
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.7
A
Amanda W • family_with_children • ca
10
2026-03-13 • via Nuitee
G
Gary • couple • au
9
2026-03-10 • via Nuitee
G
Gillian • solo_traveller • ie
7
2026-03-09 • via Nuitee
B
Bo-Cheng • solo_traveller • tw
9
2026-03-08 • via Nuitee
J
Jennifer • family_with_children • ca
10
Ladies Weekend On the Town
Pros:

My friend and I came to stay the weekend for a 2 shows at Celebrities & The Red Room. After a hectic 5.5 hour drive from the Interior, we checked in much later than we anticipated, but we were warmly greeted by the helpful & accomodating front desk staff and concierge Henri, who was an absolute gem! They went out of their way to make sure we had everything we needed and helped us load up our luggage. The room was just perfect for the 2 of us. We rented the suite with 2 double beds and the pullout couch, and after 2 nights of dancing, and walking all over the place, it was the perfect reprieve to order in some food and watch Netflix in the living room of our suite. We had no trouble connecting to the smart TV either, so that was a bonus. For it being right in the heart of downtown, we didn't find the city noise bothered us at all. Ear plugs drowned out the sound of the sirens and we had restful sleeps in the comfy beds. Great location for two ladies exploring on foot the wide array of night time music spots and good places to eat. We really appreciate the culture Vancouver City has to enjoy.

Cons:

Nothing to not like, and we are both well traveled, so our standards are high.

2026-03-05 • via Nuitee
M
Michael • extended_group • ca
10
Always a good spot to stay when the rates afford us.
Pros:

great view and location

2026-03-02 • via Nuitee
T
totoro1971 • family_with_children • it
9
2026-03-01 • via Nuitee
K
Kiralawella Berny • solo_traveller • au
9
Reasonable facilities
Pros:

Close to most downtown areas

Cons:

Nil

2026-02-28 • via Nuitee
P
Pavel • family_with_children • ru
9
2026-02-28 • via Nuitee
M
Madelyn • family_with_children • au
10
2026-02-25 • via Nuitee
宜蔓 • extended_group • tw
10
2026-02-24 • via Nuitee
G
Georgia • family_with_children • ca
2
Was good until it wasn't.
Pros:

Location was good.

Cons:

Being double charged for the stay. 3 nights is not over $1800. Will Never stay here again. Use to be our favorite place when we vacation. My other guest couldn't even use her car as they charge their guests 45 dollars a night for parking.

2026-02-24 • via Nuitee
N
nathalie • extended_group • fr
6
Moyen
Pros:

L’emplacement

Cons:

Les lits trop petits 120 cm
Le matelas du canapé trop dur
Le personnel pas souriant

2026-02-24 • via Nuitee
T
Thacker • solo_traveller • ca
4
Disappointed. Except for the concierge, he was very nice and helpful.
Pros:

Didn't have breakfast.

Cons:

I came by myself as my son was in hospital with a medical emergency. I checked in, paid with my credit card and they charged a $200 deposit! This is outrageous as far as I am concerned. I am 75, non smoker, excellent credit rating and I get charged a deposit!!!!!

2026-02-12 • via Nuitee
T
Tsung Ming • family_with_children • tw
10
Pros:

明亮舒適

2026-02-11 • via Nuitee
J
Jennifer • family_with_children • us
8
More like two star hotel at best
Pros:

Staff were friendly, attentive. Rooms spacious and clean. Reasonably priced overnight parking and walkable neighborhood.

Cons:

Location on granville is not family friendly given amount of homeless and drug addicts, but I knew before booking. Building is dated, uncomfortable beds.

2026-02-11 • via Nuitee
H
Hasan • family_with_children • ca
8
Pros:

Le personnel très sympathique et souriant

Cons:

Propreté,dans les ascenseurs,et couloir, besoin plus de nettoyage.

2026-02-11 • via Nuitee
S
Sanchez • family_with_children • mx
10
2026-02-10 • via Nuitee
M
MingChang • family_with_children • tw
8
2026-02-09 • via Nuitee
W
Wasim • family_with_children • ca
8
Cons:

Parking is expensive

2026-01-29 • via Nuitee