Best Western Premier Chateau Granville Hotel & Suites & Conference Centre

Hotels
Best Western Premier
8.4 (1678 reviews)
1100 Granville Street , Vancouver , ca

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Dirty surroundings
Noisy nights
Lack of amenities

Categories

Cleanliness
7.23
Several mentions of dirty surroundings and maintenance issues.
Service
9.7
Numerous comments about friendly and helpful staff.
Location
8.24
Convenient location but concerns about safety and cleanliness in the area.
Room Quality
7.69
Mixed feedback with some guests appreciating comfort but noting outdated rooms.
Amenities
7.72
Lack of in-room amenities noted, but some positive comments on facilities.
Value for Money
8.68
Mentioned as affordable and central, though some felt overpriced.
Food and Beverage
8.23
Complimentary breakfast was missing which was disappointing.
Overall Experience
9.7
Overall positive experiences with many guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:26

Property Description

Convenient Location
Situated in central Vancouver, just a short 5-minute stroll from the bustling Robson Street shopping area, this hotel offers the perfect blend of convenience and comfort for your stay.

Modern Amenities
Each room at the Best Western Premier Chateau Granville Hotel & Suites & Conference Centre is equipped with digital HD TV, microwaves, and mini-refrigerators. Enjoy stunning city views from the balcony while unwinding in your room.

On-Site Dining and Facilities
Indulge in delicious meals at The Edge Social Grille and Lounge, or take advantage of the well-equipped fitness center during your stay. With a 4-room conference center featuring top-notch audiovisual facilities and complimentary WiFi, this hotel caters to both leisure and business travelers.

Ready to experience the best of Vancouver? Book your stay now at Best Western Premier Chateau Granville Hotel & Suites & Conference Centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 32.55 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1678 reviews
Cleanliness: 7.23
Service: 9.7
Location: 8.24
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.7
S
Stephane solo_traveller pf
8
Pros:

Logement spacieux, situé au centre ville

Cons:

L'environnement extérieur (boîtes de nuits, ...)

2026-04-11 via Nuitee
P
Philipp family_with_children es
9
Pros:

Spacious family room with two double beds and a sofa bed
Good downtown location.
Friendly staff.
Room was clean
Would stay there again

Cons:

Bathroom was a bit small

2026-04-08 via Nuitee
A
Alcalá family_with_children mx
10
2026-04-08 via Nuitee
J
Joby family_with_children ca
10
Pros:

The staff were super nice. Service requests are done with in no time. We are so impressed with the overall service.

Cons:

The only things is parking fee.

2026-04-08 via Nuitee
R
rhilts Couples
10
Great Weekend Getaway
Pros:

Perfect location. Very walkable and lots to explore downtown. We did the hop on hop off which gave us the lay of the land. If tired, the taxi fares are probably the cheapest I have ever seen so that was a great option for getting around. This location was also safe to walk at night but wouldn't recommend going off too far outside the daylight.

2026-04-06 via Tripadvisor
S
Susan solo_traveller ca
10
Great stay
Pros:

Location

2026-04-05 via Nuitee
C
Cordelia solo_traveller gb
10
2026-04-03 via Nuitee
L
Leona couple ca
9
2026-04-03 via Nuitee
J
jemarjohncolanm Solo travel
10
Wonderful Chateu Grandville Hotel
Pros:

The staff are good. The accommodation area is so amazing and the foods are great

2026-03-26 via Tripadvisor
C
C6809TCmarcp Business
10
Slippers
Pros:

Everything is great but it doesnt have slippers

2026-03-25 via Tripadvisor
A
Amir couple ca
10
2026-03-25 via Nuitee
P
Paul couple ca
10
Great.
Pros:

The view.

Cons:

Noisy on the street at night.

2026-03-23 via Nuitee
S
Sally couple au
6
Reconsider hotel for location if you want a decent sleep
Pros:

Room: The beds were comfortable but the rooms were a little small. Bathrooms were ok stocked with essentials
Service: The reception was really nice when we checked in however the days following this the reception team wasn't as pleasant to deal with.

Cons:

Location: The hotel was located about 5min from Robson St (centre of town), however was located towards the grungier end of town where there was a lot of homeless people. Despite us being on the 13th floor, we could hear the music from the clubs down stairs. We could hear police sirens every night or best case maybe every 2 nights.

2026-03-23 via Nuitee
A
Anissa family_with_children ca
9
Lovely stay especially for the price.
Pros:

The staff were really amazing and went above and beyond.

Cons:

The hotel restaurant was a bit limited but there are so many food options near the hotel.

2026-03-20 via Nuitee
K
Kendra couple ca
9
Cons:

The property was perfect just the location has a lot of homeless around the building which is fine just makes you nervous at night.

2026-03-19 via Nuitee
D
Dallas Schneider couple ca
8
It was super convenient
Pros:

Everything was very nice!
This time the bed was in a separate room from the street noise and it was very peaceful. Excellent folks.

Cons:

Apparently the wife found little black hairs in the shower nozzle tho.

2026-03-18 via Nuitee
T
Tanya solo_traveller ca
9
2026-03-17 via Nuitee
A
Amanda W family_with_children ca
10
2026-03-13 via Nuitee
G
Gary couple au
9
2026-03-10 via Nuitee
G
Gillian solo_traveller ie
7
2026-03-09 via Nuitee