Keppel's Head Hotel

Hotels
•
Independent
8.2 (2699 reviews)
24-26 The Hard, Portsmouth, England, PO1 3DT , Portsmouth , GB
971-50 510 4764

listing image 1
Show all photos

Facilities

Free WiFi
Luggage storage
Concierge service
Elevator
Conference space
Safe-deposit box at front desk
Free newspapers in lobby
Front desk (limited hours)
Smoke-free property
Free reception
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast
Cons:
Dated decor
Issues with cleanliness
Uncomfortable mattress

Categories

Cleanliness
7.8
Clean but mentioned issues with not much hot water and needed decoration.
Service
9
Staff were very helpful and friendly, contributing positively to experiences.
Location
8.8
Location perfect for visiting key attractions and transportation.
Room Quality
7.5
Rooms were clean but some furnishings were tired; issues with bed configuration.
Amenities
8
General amenities met needs including breakfast and parking.
Value for Money
7.5
Perceived value impacted by decor and some additional charges.
Food and Beverage
8.5
Breakfast was very good and well-received.
Overall Experience
8.5
Overall stay was pleasant despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:50

Property Description

Convenient Amenities

Enjoy complimentary wireless internet and concierge services at Keppel's Head Hotel. Stay connected and well taken care of during your stay.

Delicious Dining and Socializing

Savor a satisfying meal at the hotel's restaurant and mingle with other guests at the daily complimentary reception. Unwind with your favorite drink at the bar/lounge, creating unforgettable memories.

Event Spaces and Smart Rooms

Host your event in the hotel's flexible conference space and meeting room. The 30 guestrooms feature Smart televisions, complimentary wireless internet, and well-equipped bathrooms with complimentary toiletries. Perfect for leisure or business travel.

Plan your stay at Keppel's Head Hotel in Portsmouth, steps away from major attractions and amenities. Experience the historical charm and modern comforts during your visit.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 2699 reviews
Cleanliness: 7.8
Service: 9
Location: 8.8
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.5
G
Georgina • couple • gb
9
2026-03-20 • via Nuitee
S
Stephen • couple • gb
8
Convenient, clean and comfy with great staff.
2026-03-19 • via Nuitee
R
Ronald van der Hoek • couple • nl
10
Pros:

Ligging, netjes, vriendelijk personeel.

Cons:

Er was tijdens ons tweede diner wat geluidsoverlast door een feestje, maar niet irritant. Op de kamer hoorde je er niets van.

2026-03-19 • via Nuitee
A
Anthony • couple • gb
10
Pros:

The style and the feel of the hotel we loved, and the location was brilliant.

Cons:

Nothing

2026-03-19 • via Nuitee
I
Ian • couple • gb
8
2026-03-17 • via Nuitee
T
Tim • solo_traveller • gb
10
2026-03-16 • via Nuitee
C
Chris • couple • gb
8
2026-03-15 • via Nuitee
G
Gretta • couple • gb
9
Excellent as usual
2026-03-14 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-03-10 • via Nuitee
D
David • extended_group • gb
7
A reasonably comfortable hotel in an excellent location for bus and train services
Pros:

The breakfast was excellent

Cons:

Room amenities could be better - no hair dryer could be found - limited soap and shampoo options in the shower

2026-03-09 • via Nuitee
P
Paul • solo_traveller • gb
8
Excellent
Pros:

good stay, good breakfast, close to my final location.

Cons:

\\\\\\\view from the window

2026-03-08 • via Nuitee
D
David • family_with_children • gb
8
2026-03-03 • via Nuitee
C
Chris • solo_traveller • im
10
I was made welcome and assisted according to my needs from the moment I arrived, great hotel that I’d recommend to anyon
Pros:

Location, accessibility, friendliness of staff and quality of the room.

Cons:

Nothing

2026-03-03 • via Nuitee
S
Stella • couple • gb
7
Good place to stay, great location, just needs updating
Pros:

Great location, room was spacious, great value for what we paid, breakfast was good

Cons:

Room could of done with a lick of paint, furniture needs updating, room was very hot but we opened a window, went to breakfast saw a woman working there she gave us menus and then went away, we waited 10 minutes for her to come back from talking with another colleague in the back

2026-03-02 • via Nuitee
J
julie • couple • gb
9
This hotel is always our first choice . Always get a good deal with breakfast included.
Pros:

Great location . Nice friendly staff . Comfortable room and good breakfast

Cons:

Nothing , everything was fine

2026-03-01 • via Nuitee
S
stephen • couple • gb
8
Perfect for my needs
Pros:

Very helpful staff, perfect location as it is very close to railway station. Comfortable room.

Cons:

I was happy with the hotel so nothing to dislike

2026-03-01 • via Nuitee
S
stu • solo_traveller • gb
8
2026-02-28 • via Nuitee
C
Christine • couple • gb
9
Very enjoyable stay, wonderful location, amenable staff
Pros:

Accomodation, location, food and staff

Cons:

Minor issue was lack of sound proofing with respect to room

2026-02-27 • via Nuitee
S
Sue • solo_traveller • gb
7
2026-02-22 • via Nuitee
L
Loudon • couple • gb
10
Special place….so much history….amazing area
2026-02-12 • via Nuitee