Keppel's Head Hotel

Hotels
•
Independent
8.2 (2791 reviews)
24-26 The Hard, Portsmouth, England, PO1 3DT , Portsmouth , GB
971-50 510 4764

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Facilities

Free WiFi
Luggage storage
Concierge service
Elevator
Conference space
Safe-deposit box at front desk
Free newspapers in lobby
Front desk (limited hours)
Smoke-free property
Free reception
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast
Cons:
Dated decor
Issues with cleanliness
Uncomfortable mattress

Categories

Cleanliness
7.8
Clean but mentioned issues with not much hot water and needed decoration.
Service
9
Staff were very helpful and friendly, contributing positively to experiences.
Location
8.8
Location perfect for visiting key attractions and transportation.
Room Quality
7.5
Rooms were clean but some furnishings were tired; issues with bed configuration.
Amenities
8
General amenities met needs including breakfast and parking.
Value for Money
7.5
Perceived value impacted by decor and some additional charges.
Food and Beverage
8.5
Breakfast was very good and well-received.
Overall Experience
8.5
Overall stay was pleasant despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:50

Property Description

Convenient Amenities

Enjoy complimentary wireless internet and concierge services at Keppel's Head Hotel. Stay connected and well taken care of during your stay.

Delicious Dining and Socializing

Savor a satisfying meal at the hotel's restaurant and mingle with other guests at the daily complimentary reception. Unwind with your favorite drink at the bar/lounge, creating unforgettable memories.

Event Spaces and Smart Rooms

Host your event in the hotel's flexible conference space and meeting room. The 30 guestrooms feature Smart televisions, complimentary wireless internet, and well-equipped bathrooms with complimentary toiletries. Perfect for leisure or business travel.

Plan your stay at Keppel's Head Hotel in Portsmouth, steps away from major attractions and amenities. Experience the historical charm and modern comforts during your visit.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 2791 reviews
Cleanliness: 7.8
Service: 9
Location: 8.8
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.5
S
Susan • solo_traveller • gb
10
Pros:

Staff were helpful, ifeal location for museums etc

Cons:

Hotel looked tired, but clean

2026-07-18 • via Nuitee
C
Chris • couple • gb
3
Breakfast was ok
Cons:

Room 16 was not good, no bedside table or lamp on right side of bed. It was a double room but only one chair, getting into bed on the right hand side was very tight squeeze. We will not stay there again

2026-07-16 • via Nuitee
E
Eetu • solo_traveller • fi
5
Hyvä henkilökunta, mutta hintaan nähden hieman kehno huone.
Pros:

Sijainti lähellä kauppoja tarpeellisia kauppoja ja juna asemaa. Hyvä henkilökunta ja huoneessa ilmastointi

Cons:

Hintaan nähden ikaiset kokolattiamatot, wc:n ja oleskelutilan välillä ei ovea, ei mitään hotellin tarjoamia sisäsandaaleja, ja huoneessa ei ollut jääkaappia tai mikroa.

2026-07-16 • via Nuitee
M
Malcolm • couple • gb
9
Excellent
Pros:

Excellent room with air conditioning and ideal location for catching the ferry

Cons:

All OK

2026-07-16 • via Nuitee
M
Maria • couple • gb
3
Never again! The lady at the desk was very nice
Cons:

The bed , pillows were horrendous and very
uncomfortable … didn’t want to go bear foot on the carpet as it felt grubby…

2026-07-16 • via Nuitee
S
Steve • solo_traveller • gb
5
The hotel, staff and location were great, but the room was very expensive and tiny.
Pros:

The history, the staff and the location.

Cons:

It was very expensive for a tiny single room.

2026-07-14 • via Nuitee
B
Bryan • couple • gb
8
2026-07-12 • via Nuitee
L
Laura • solo_traveller • fr
10
Friendly and welcoming staff in nice seafront hotel
Pros:

Friendly staff, immaculately clean. Beautiful view across the Historic Dockyard.

Cons:

Parking was within closed gates but it was quite clogged up with other vans and cars.

2026-07-09 • via Nuitee
A
achim • couple • de
7
Preis-Leistung: okay
Pros:

Gute Lage, freundliches und hilsbereites Personal

2026-07-09 • via Nuitee
K
Kathy • family_with_children • gb
10
Very pleasant and more than adequate for what we needed.
Pros:

It was a good old fashioned hotel, steeped in history. The staff were friendly and helpful. I was pleasantly surprised to have air con in the room too.

Cons:

Nothing.

2026-07-09 • via Nuitee
J
Jacky55 • solo_traveller • gb
8
Comfortable stay
Pros:

Location for Dockyard.Air conditioned room.Lots of choice for breakfast.Free private parking

Cons:

Water pressure not good for shower

2026-07-08 • via Nuitee
S
Sharon • extended_group • gb
10
Was welcomed with a smile, made to feel very special. Nothing was too much trouble.
Pros:

Everything was amazing. Friendly staff. Nice and clean and very friendly atmosphere! Hotel was very local to the station and surrounding bars and restaurants.

Cons:

Minor detail, no hairdryer!

2026-07-08 • via Nuitee
K
Kristian • couple • gb
8
Comfortable and convenient
Pros:

Location

Cons:

Wi-Fi

2026-07-08 • via Nuitee
L
Lorena27 • solo_traveller • es
10
2026-07-08 • via Nuitee
G
Gwen • solo_traveller • au
10
Clean, super staff and my room was very comfortable and quiet, everything in this hotel comes together perfectly.
Pros:

Location is perfect, super clean and friendly staff. My room was very quiet and had recently been renovated. Well done, an old hotel in the perfect location, great staff and would happily use again.

Cons:

There was nothing for me not to like

2026-07-07 • via Nuitee
S
Susan • couple • gb
6
2026-07-07 • via Nuitee
J
Jon Mathias • solo_traveller • gb
9
Pros:

Lovely night porter.
Spotlessly clean.
Comfy bed.
Great location, right next to Portsmouth Harbour railway station and a couple of minutes from the dockyard.

Cons:

Nothing.

2026-07-07 • via Nuitee
A
Amanda • solo_traveller • au
9
Pros:

Great location close to the harbour and across the road from the bus depot. Good breakfast and comfortable room.

2026-07-07 • via Nuitee
F
Fouldes • solo_traveller • gb
7
2026-07-06 • via Nuitee
H
Hayley • solo_traveller • gb
1
Avoid
Pros:

Location

Cons:

Worst night accommodation drill like noise all night. Made recordings of noise and not taken serious. Made a few attempts to speak to other manager. With no return call

2026-07-06 • via Nuitee