The Ambassador Seoul - A Pullman Hotel

Hotels
•
Pullman Hotels and Resorts
9.6 (1332 reviews)
287, Dongho-ro, Jung-gu , Seoul , KR
+82 2-2275-1101

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Excellent food
Cons:
Room for improvement in front desk service
Some cleanliness issues

Categories

Cleanliness
8.71
Some reviews mentioned dirty towels.
Service
9.67
Some staff were friendly and helpful, but front desk service could be improved.
Location
9.72
Good location with beautiful views, though access might be challenging.
Room Quality
9.66
Rooms were well decorated and comfortable.
Amenities
9.69
Facilities are modern and well maintained.
Value for Money
9.65
Generally good value for the quality offered.
Food and Beverage
9.71
Food was excellent in quality.
Overall Experience
9.99
Overall, the experience was pleasant, with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:40

Property Description

Luxurious Accommodation and Heritage Blend
The Ambassador Seoul - A Pullman Hotel, a historic gem since 1955, offers 269 guestrooms and 49 serviced residences that seamlessly blend heritage charm with modern comfort.

Ultimate Dining Experience
Indulge in exquisite dining at 'THE KING'S' premium live buffet or savor European cuisine at '1955 Groceria', a unique grocery and restaurant concept.

Leisure Facilities for Wellness and Relaxation
Unwind at the indoor swimming pool, fitness center, yoga studio, and screen golf area. Cap off your day with a relaxing dip in the outdoor swimming pool.

Experience true palace-like luxury and exceptional service at The Ambassador Seoul - A Pullman Hotel. Book now to create unforgettable memories.

Important information:

Please present the credit card used to make this reservation upon check-in at the hotel.

Club Ambassador Lounge is only available for those above the age of 14, whereas, children under the age of 14 are not allowed in even when accompanied by their guardians.

Executive rooms can accommodate up to 2 adults. (Children under the age of 14 cannot be accommodated)

If you make a reservation with breakfast included, an extra fee will be charged for a child breakfast.
[Child (Under Age 12) - KRW 33,500 / Free of Charge : Under 48 months]

For customers with Executive Lounge benefits (Club Ambassador Lounge)
Breakfast, afternoon tea, and happyhour are provided at the Club Ambassador Lounge on the 18th floor.

Please note that the fitness center, swimming pool, sauna, and screen golf course are closed on the first Wednesday of each month.

Due to the government's regulations on the use of disposable products, toothbrushes, toothpaste, and razors are not provided free of charge.

All guests must present a valid photo ID and credit card upon check-in. Please note that all special requests are subject to availability upon check-in and additional charges may apply.

Guests under the age of 18 can stay only if accompanied by a parent or legal guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GMP

Location

Guest Reviews

9.6
Based on 1332 reviews
Cleanliness: 8.71
Service: 9.67
Location: 9.72
Room Quality: 9.66
Amenities: 9.69
Value for Money: 9.65
Food and Beverage: 9.71
Overall Experience: 9.99
L
LIN • couple • cn
10
2026-09-20 • via Nuitee
T
Tyler • solo_traveller • ca
9
Pros:

The rooms were spacious and immaculate. Breakfast was phenomenal with European, Asian, and North American options and everything clearly marked for allergies. The staff were friendly. The bed was comfortable. The airport limousine bus stops at the hotel itself and it is a 5 minute walk to the closest subway station and maybe 7 minutes to another.

2026-09-19 • via Nuitee
S
Sobhan • couple • no
10
2026-09-16 • via Nuitee
M
Mihaela • couple • ro
10
2026-09-14 • via Nuitee
O
Oluwatomisin • couple • ca
10
2026-09-13 • via Nuitee
F
Filip • family_with_children • be
10
Schitterend hotel
Pros:

Wauw! Wat een mooi hotel en vriendelijk en behulpzaam personeel. Ook het ontbijt was fantastisch.

Cons:

Ik kan niets bedenken

2026-09-13 • via Nuitee
J
Jonathan • extended_group • gb
8
Comfortable and peaceful with a wonderful breakfast
Pros:

Plenty of space, well stocked room, clean and tidy, wide choice at breakfast

Cons:

The treatment of different types of guest was overly obvious, drink voucher for bar appreciated but embarrassing that it was then a limited menu, access to outdoor pool facilities restricted, lounge space was very limited unless buying a drink, staff should remember to prioritise every guest at this price point

2026-09-13 • via Nuitee
M
Mr Luan • family_with_children • gb
10
2026-09-12 • via Nuitee
O
Oliver • solo_traveller • sg
10
Pros:

Great location, very friendly and supportive staff.

Cons:

N/A

2026-09-12 • via Nuitee
Z
Zora • solo_traveller • jp
9
2026-09-11 • via Nuitee
J
josef drori • solo_traveller • il
10
Pros:

הכל

Cons:

אין

2026-09-11 • via Nuitee
S
Sven • couple • de
9
2026-09-10 • via Nuitee
A
Alessandra • couple • it
10
Pros:

Splendida struttura, staff molto disponibile.

Cons:

Nulla.

2026-09-07 • via Nuitee
N
Nikoletta • family_with_children • gr
10
A great choice for making your Seoul stay special
Pros:

Great hotel , spacious room with lovely views!

2026-09-05 • via Nuitee
S
Sven • couple • de
8
Pros:

Grösse des Zimmers super, sehr sauber

2026-09-05 • via Nuitee
B
Bridget • couple • ie
10
Our stay was wonderful. We planned it to be the last few days of our trip when we had a lot of our sight seeing done so
Pros:

We loved the aesthetics of the property, the perfect mix of traditional with modern and comfortable facilities.

Cons:

Nothing

2026-09-04 • via Nuitee
L
lara • solo_traveller • it
10
Pros:

L' hotel è stupendo. Ho amato la mia camera con una vista stupenda e un bagno meraviglioso. Il personale è gentile e le pulizie molto attente.
La posizione è perfetta . In 30 minuti si arriva a piedi a Myeongdong e la metro è a 2 passi e da li è facilissimo raggiungere tutte le zone da visitare. Colazione abbondante con tutto, sia salato che dolce.
Bar con drink d'autore veramente deliziosi e la pizza è ottima.
La palestra è super attrezzata,non manca niente.

Cons:

La tavoletta del wc che si alza automaticamente si alzava ad ogni rumore ,facendo rumore.
La cena nel ristorante a buffet è carissima (pagato 101€) vero che c'è di tutto e di ottima qualità ma andateci solo se sapete che mangiate davvero tanto o non ne vale la pena secondo me.

2026-09-03 • via Nuitee
B
Barbara • couple • us
9
We found the hotel most pleasant, the kindness of the staff in particular.
Pros:

We loved the view, both from our room and from the lounge on the 18th floor. We enjoyed the splendid breakfast, there was so much to choose from and everything was fresh and good.

Cons:

The water temperature of the pools. No, way too warm.

2026-09-03 • via Nuitee
F
fitikides • couple • cy
9
2026-09-01 • via Nuitee
A
anas • couple • ma
7
Fena degil
Pros:

Oda manzarasi guzeldi. Oda temizdi ve personeller kibar ve oldukca ilgiliydi.

Cons:

Ortak alanlar ozellikle asansor asiri soguktu. Disaridaki havuzun ve banyodaki urunlerin ucretli olmasi 5 yildizli bir otel icin buyuk sacmalik. Ayrica talebimiz disinda connection room verildi ve yan odadan cok fazla ses geliyordu. Sanirim check in zamani bunu belirtmenizde fayda var. Otelin lokasyonu merkeze yakin sayilir fakat yokus yukari yurumek zorundasiniz. O yuzden surekli otobus ve taksi kullanmak zorunda kaldik.

2026-08-30 • via Nuitee