Royale Parc Hotel Tagaytay

Hotels
•
Independent
7.8 (22 reviews)
Kaybagal Silang Crossing North, Tagaytay, Cavite, 4120 , Tagaytay , PH
63-46-4021980

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Full-service spa
Meeting rooms
See all facilities

Review Highlights

Pros:
Convenient location near restaurants and Ayala Serin
Friendly, accommodating staff (several mentions)
Comfortable beds
Good breakfast
Loved Chinese restaurant
Family-friendly atmosphere
Swimming pool and spa facilities available
Ambiance and spacious/beautiful rooms
Cons:
Cleanliness problems (dirty towels, mold, sewage smell reported)
Pool or jacuzzi issues (dirty/very cold)
Broken or old room fittings (hangers, safes, phones, Wi‑Fi issues)
Some rooms with torn bedsheets or faulty shower heaters
Noise near spa/play area disrupting relaxation
Charges for missing items and inconsistent handling of refunds
Maintenance issues not addressed and lack of manager availability
Inconsistent service judgment from some security/staff

Categories

Cleanliness
6.2
Mixed but leaning negative: several guests report dirty towels, itchy linens, pool/area cleanliness issues and serious reports of humidity, mold and sewage smell in at least one stay.
Service
8.4
Mixed: many guests praise friendly, accommodating staff (named staff praised), but recurring complaints about maintenance not being addressed and lack of managerial availability.
Location
9
Strongly positive: many reviews cite convenient location near restaurants and Ayala Serin, described as an awesome/very convenient location for visitors.
Room Quality
7
Mixed: some guests found beds comfortable and the design appealing, while others reported broken hangers, torn bedsheets, faulty safes/phones and slow/heater or non-working items.
Amenities
7.1
Mixed: pool, spa and restaurant facilities are valued but there are multiple reports of a dirty pool, cold jacuzzi, noisy play area next to the spa, no Wi‑Fi in a room and missing slippers/utensils.
Value for Money
7.4
Mixed: guests appreciate discounts for spa/restaurant, but some were charged for missing items and experienced poor handling of refunds/extra charges.
Food and Beverage
8.6
Generally positive: breakfast receives praise and the hotel's Chinese restaurant is specifically loved by multiple guests.
Overall Experience
8.7
Overall mixed-to-positive: many guests enjoyed a comfortable, family-friendly stay with good service and food, but inconsistent maintenance and notable cleanliness issues created some serious negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-14 12:02

Property Description

Experience the perfect blend of relaxation and convenience at Royale Parc Hotel Tagaytay, your ideal getaway destination.

Spa and Recreation
Indulge yourself in our full-service spa, and unwind at our outdoor pool and hot tub—perfect for rejuvenating your mind and body.

Dining Delights
Savor delicious meals at our restaurant or grab a quick snack at the cafe. Room service is available for those cozy nights in, and our bar/lounge offers a delightful range of beverages to wind down.

Comfort & Connectivity
Stay connected with complimentary Wi-Fi in our 44 air-conditioned rooms, each featuring flat-screen televisions and private bathrooms stocked with toiletries.

With key attractions nearby, from Sky Ranch to Ayala Malls Serin, there’s plenty to explore. Don’t miss the opportunity; book your stay today!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
  • Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 2 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Covid

    Guests must provide a negative COVID-19 test result

  • Pets

    Service animals not allowed

  • Covid

    Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours

  • Covid

    Guests must provide proof of COVID-19 vaccination

  • Covid

    Negative COVID-19 test result must be of specific type(s): PCR

See all policies

Location

Guest Reviews

7.8
Based on 22 reviews
Cleanliness: 6.2
Service: 8.4
Location: 9
Room Quality: 7
Amenities: 7.1
Value for Money: 7.4
Food and Beverage: 8.6
Overall Experience: 8.7
K
Kat • couple • ph
8
2026-06-16 • via Nuitee
O
Orlando, Jr. • family_with_children • ph
8
Me and my family made great memories with our stay at the Royale Parc Hotel Tagaytay.
Pros:

The hotel is close to Tagaytay’s main attractions yet tucked away enough to feel peaceful, with rooms just steps away from the pool and jacuzzi. The included breakfast buffet was generous and satisfying, offering a mix of Filipino favorites alongside a few continental choices.

Cons:

The sliding doors for both the closet and bathroom tended to bind and get stuck, which could be difficult for elderly guests to open or close. I reported the issue to the front desk, but unfortunately no one came to address it during my stay.

2026-06-14 • via Nuitee
H
Herliza • family_with_children • gb
9
2026-06-07 • via Nuitee
M
Maria • solo_traveller • ca
8
Pros:

The room has a beautiful modern rustic vibe — spacious, cozy, and thoughtfully designed. I love the wall décor and the comfortable bed, and the private balcony is such a nice touch. The room also has easy access to the pool area, which makes the stay even more relaxing. The free breakfast is pretty decent too, especially since it’s a buffet.

Cons:

The bathroom is quite spacious, but I did notice a small water leakage in the toilet area. It didn’t affect the stay too much, but it’s something worth checking. I also observed that the room rate was higher at the time I booked compared to the current and upcoming prices. Other than that, everything was perfect and I really enjoyed the stay.

2026-06-06 • via Nuitee
M
Mary Grace • family_with_children • us
8
Great place to stay in Tagaytay.
Pros:

Staff were accommodating and very friendly. Kids love the pool

2026-06-05 • via Nuitee
O
Odessa • family_with_children • ph
8
Good and relaxing stay.
Pros:

Rooms and pool are clean.
Rooms are spacious.

Cons:

None so far.

2026-06-05 • via Nuitee
G
Giovanna • solo_traveller • au
10
2026-06-01 • via Nuitee
A
Ayrhin • couple • ph
9
2026-05-28 • via Nuitee
K
Khristine Lei • extended_group • ph
10
2026-05-27 • via Nuitee
V
violyg2026 • Family
2
Get away from this hotel
Pros:

Stay away from this hotel.

I was on vacation from Norway with my niece and her boyfriend from the U.S. We experienced a power outage at home, so we decided to stay at a budget hotel and chosed this place.

When we used the bathroom, we noticed there were only small bar soaps, shampoo, and conditioner provided. Since it was a budget hotel, we thought that was normal, so we even bought our own hand soap at the mall.

However, during checkout, we were suddenly accused of stealing a soap dispenser from the room. We explained that we had never seen any soap dispenser at all, but they refused to believe us. They charged us 500 pesos for it.

What would we even do with a soap dispenser?

We were in a hurry and had important things to attend to, so we didn’t want to waste more time arguing after already explaining our side. In the end, we just paid.

It’s not about the money — it’s about being falsely accused of stealing. It was a very unpleasant experience. I don’t know if this is some kind of scam or modus, but it definitely left a bad impression.

2026-05-24 • via Tripadvisor
R
Ray Carl • solo_traveller • nz
9
Pros:

Everything.

Cons:

None.

2026-05-21 • via Nuitee
C
chelsea • family_with_children • ph
10
2026-05-12 • via Nuitee
M
Mary Jane • extended_group • ph
6
2026-05-11 • via Nuitee
L
Lorraine Jessica • solo_traveller • ph
9
2026-05-03 • via Nuitee
M
Maksim • extended_group • si
10
2026-05-01 • via Nuitee
T
Tyler F • solo_traveller • au
9
2026-04-23 • via Nuitee
S
Shirley • solo_traveller • ph
6
Pros:

Swimming pool

Cons:

Location

2026-04-23 • via Nuitee
R
Rianna • extended_group • gb
10
Pros:

What a beautiful hotel! Very clean, staff are extremely friendly and helpful. The breakfast was also very good. If I was to ever come back to tagatay I would stay here.

Cons:

The shower took a little while to drain and would flood a little. But that was the only issue which I’m sure can be fixed.

2026-04-16 • via Nuitee
I
icylgeneviea • Family
10
Perfect for family gathering
Pros:

A great family-friendly place to stay. The staff are very accommodating. We especially appreciate the service of John Ray, who assisted us at night.

2026-04-12 • via Tripadvisor
J
Joecyl • extended_group • ph
5
not worth it to come back
Pros:

hotel designs/interior

Cons:

pool is dirty.
linens are itchy
guards are not judgmental
staff insist wrong understanding about elevated concern

2026-04-09 • via Nuitee