Sofitel Strasbourg Grande Ile

Hotels
•
Sofitel
8.4 (487 reviews)
Place Saint Pierre Le Jeune , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Attentive service
Friendly staff
Cons:
Cleanliness issues
Old room conditions
High prices for value

Categories

Cleanliness
6.69
Numerous reviews indicate severe cleanliness issues, including dirty carpets and unpleasant odors.
Service
9.66
Staff was generally described as kind and attentive, providing good service.
Location
10
Several reviews praised the hotel's location, noting its convenience and accessibility.
Room Quality
7.2
Many guests noted that the rooms were outdated and in bad condition, needing renovation.
Amenities
8.65
Amenities were mentioned, with some being satisfactory, though some guests felt they could be improved.
Value for Money
7.68
The pricing was frequently mentioned as high relative to the quality and conditions noted.
Food and Beverage
8.14
Food quality received mixed feedback, with both good and poor experiences mentioned.
Overall Experience
9.19
Overall experiences varied, with many complaints balanced by several positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:07

Property Description

Luxurious Accommodation
Indulge in the comfort of Sofitel MyBeds and modern amenities like flat-screen TVs and unlimited Wi-Fi at our hotel on Grande Ile.

Exquisite Dining
Savor French cuisine made with local ingredients and complement your meal with fine regional wines at our restaurant. Unwind at Le Link lounge bar with a choice of cocktails and champagnes.

Convenient Facilities
Stay active at our fitness centre and host successful meetings in our well-equipped meeting rooms. Explore the nearby train station, historic sites, and boutiques easily from Sofitel Strasbourg Grande Ile.

Book now for an unforgettable experience at Sofitel Grande Ile, where luxury meets convenience in the heart of Strasbourg.

Important information:

Please note that the maximum occupancy indicated for each room type also includes children and/or babies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 42 per day.

Location

Guest Reviews

8.4
Based on 487 reviews
Cleanliness: 6.69
Service: 9.66
Location: 10
Room Quality: 7.2
Amenities: 8.65
Value for Money: 7.68
Food and Beverage: 8.14
Overall Experience: 9.19
N
Norbert • couple • fr
9
Très cool
Pros:

Le personnel

Cons:

Vieillot

2026-04-13 • via Nuitee
M
Mario • solo_traveller • gb
9
2026-04-12 • via Nuitee
K
Kayce • couple • us
10
2026-04-11 • via Nuitee
H
Hend • couple • ae
9
2026-04-06 • via Nuitee
B
benedetto • family_with_children • it
10
Valore al tuo soggiorno? Sofitel Strasburgo c’è
Pros:

Il personale della Reception ed il servizio di Concierge di uno standing fuori dal COMUNE. Dedizione ed attenzione massima finalizzata alla qualità del soggiorno.

Cons:

Nulla tutto sopra le aspettative

2026-04-06 • via Nuitee
K
Kenan • family_with_children • ch
4
2026-04-05 • via Nuitee
L
Leyla • family_with_children • ch
7
Très bon séjour
Pros:

Le personnel est au petit soins! La proximité de l’hôtel et du centre est fantastique!

Cons:

Je dirais que les chambres sont quand même vieillissante..il y a des marques sur les meubles, les finitions des salles de bains est légère..le tuyau de douche est vraiment pas flexible.
Le reste de l’hôtel est top par contre!

2026-04-05 • via Nuitee
S
Sophie • solo_traveller • us
8
2026-04-03 • via Nuitee
D
Dr Neil Goldsmith • couple • gb
8
Pros:

Staff service .
Restaurant excellent for dinner and breakfast

Cons:

Facilities were limited

2026-03-30 • via Nuitee
E
Erika • extended_group • de
7
Aufgrund der Zimmer würde ich hier nicht unbedingt wieder buchen.
Pros:

Das Bett war sehr bequem. Die Mitarbeiter außerordentlich freundlich. Auch der Eingangsbereich ist sehr schön. Die Lage ist fantastisch. Eine sehr große Parkgarage.

Cons:

Die Zimmer sind leider sehr klein und nicht mehr gut in Schuss. Im Flur hat es stark nach Fäkalien gerochen. Auch die Bäder sind sehr in die Jahre gekommen. Dusche in der Badewanne ist nicht zeitgemäß und komfortabel.

2026-03-30 • via Nuitee
H
Harald • couple • de
8
Auch wenn die Zimmer renoviert werden müssen. Das Personal hat alles wieder gut gemacht wirklich zauberhaft.
Pros:

Das Personal war sehr ,sehr freundlich und hilfsbereit.

Cons:

Die Zimmer sind schon in die Jahre gekommen.

2026-03-28 • via Nuitee
G
Gerald • couple • de
10
Excellent hotel
Pros:

The location is really convenient close to the city center, the staff is wonderful and the breakfast was delicious. we'll come back

Cons:

The electric plugs are not so easy to use in the bedroom and the bedroom is a little bit too small.

2026-03-22 • via Nuitee
E
Elizabeth • extended_group • au
10
2026-03-13 • via Nuitee
V
Ventura • solo_traveller • ph
10
Location was nice, as it was a few minutes away by walk from the Norte Dame and the surrounding old town.
Pros:

Hotel staff were very courteous and helpful.

Cons:

The gym was too small, under equipped, not well maintained.

2026-02-23 • via Nuitee
A
AF RENOV • extended_group • fr
8
2026-02-23 • via Nuitee
H
Haris • family_with_children • cy
8
2026-02-11 • via Nuitee
D
Dounya • couple • fr
9
2026-02-10 • via Nuitee
R
Robin • couple • gb
8
2026-01-29 • via Nuitee
F
fadi • extended_group • ch
5
2026-01-21 • via Nuitee
I
Ilyace • couple • fr
8
2026-01-19 • via Nuitee