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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Massage services
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Barber/beauty shop
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Currency exchange
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Chapel/shrine
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Wheelchair accessible
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Emergency cord in bathroom
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Shuttle service (free)
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Wine/champagne
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Coffee Shop on site
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Fitness/spa locker rooms
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Visual aids: Braille
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Japanese Touches
Experience the elegance of RIHGA Royal Hotel Kyoto, just minutes away from JR Kyoto Train Station. Indulge in the contemporary decor with Japanese influences in every room, complete with modern amenities like a satellite TV and Laura Ashley bath products.
Culinary Delights for Every Palate
Savor the flavors of Japan at Aoi Teppanyaki Restaurant or enjoy authentic French cuisine at Top of Kyoto with breathtaking views from the 14th floor. With a total of 8 restaurants on-site, including Chinese dishes and a cozy bar, your culinary desires are sure to be satisfied.
Convenient Location for Exploring Kyoto
Explore the nearby temples such as Nishi Hongan-ji and To-ji, or take a short train ride to Fushimi Inari Taisha Shrine. With complimentary shuttle service to JR Kyoto Station, your adventures in Kyoto are just a step away.
Book your stay at RIHGA Royal Hotel Kyoto now and immerse yourself in luxury and convenience during your Kyoto getaway.
The swimming pool and the fitness gym are open everyday on 8:00am~11:00am / 13:30 - 21:00 (last entry 19:00).
Pool usage fee per session: 3,300 yen per adult, 1,650 yen per child (ages 3-12)
Please note that maintenance work of the swimming pool and the fitness gym will be carried out from 14th December to 17th December 2026.
Please note that use of parking space will incur an additional charge of 2,000 JPY , per night.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Swimming pool: Closed from Mon, Dec 14, 2026 until Thu, Dec 17, 2026
Fitness center is closed from 2026-12-17 until 2026-12-14
A deposit may be required at the property.
Location
Guest Reviews
The staff were very friendly and it was close to Kyoto Station so it was very convenient.
The room was clean, but I saw molds in the bathroom (grout and shower head holder). It kind of shows that it was old, but overall it was a big and comfortable room.
Good location near the station, reasonable breakfast, comfortable bed
Die Lage ist perfekt, der Shuttelbus fährt alle 15 Minuten aktuell ab 9:05 bis 19:05 vom Hotel zum Bahnhof und zurück. Das Frühstücksbuffet war sehr ausreichend, es gibt auch einen Raucherbereich im Hotel und auch einen Indoorpool der aber zu bezahlen ist.
Es gibt zwar ca 10 Minuten Fußmarsch einen Wäschesaloon aber es wäre doch sehr von Vorteil wenn das Gotel eine eigene Laundry Ecke hätte wo man seine Wäsche waschen und trocknen kann. Leider kann es in diesem Hotel sehr laut werden und mit laut meine ich das die Fensterscheiben klirren wenn gewisse Gäste hart feiern bis in die Morgenstunden. Aber das ist ja nicht die norm Gott sei dank.
The shared areas and the rooms are clean, and breakfast was amazing. The location is excellent and central - bus stops and Kyoto Station are just a few steps away. The staff were friendly throughout.
I was very disappointed with the outdated Kyoto-style rooms. I booked them specifically to experience something authentic, but instead found a weary, dated room that looks like it was last remodelled in the early 2000s. It had no "Kyoto style" at all - it was just weary and very far from the pictures you see online. Hard to reconcile this with a hotel presenting itself as a "Royal" property. Having booked similar 4–5 star stays in big cities across Japan, this was the worst value in hindsight. I had to pay extra for the spa, and even for the breakfast of a 4-year-old who supposedly stayed "free," which makes little sense at a buffet where a 4-year-old consumes two croissants and an orange juice. The restaurants and bars are tucked away in a windowless basement with overpriced drinks and food (compared to nearby restaurants); the French restaurant at the top is the same story, but with an amazing view. Overall, I got a 2–3 star experience wrapped in a 5-star lobby.
The the suite, very spacious beds were comfortable. The bathroom was amazing
Location to far away for the shopping
Rooms were not as modern as shown on the pictures. Everything looked quite used.
Personnel de qualité qui essaie toujours de répondre à nos attentes
Localisation avantageuse à moins de 10 minutes à pied de kyoto station
Ce n'est pas un vrai 5 étoiles mais plutôt un 4 étoiles moyen.
Il s'agit d'un hôtel un peu vétuste.
Piscine et spa payants (3300 Yen)
Conseil : préférez aller dans des chaînes d'hôtels 5 étoiles qui ont déjà fait leur preuve.
お部屋はゆったりしていてくつろげた。
朝食は平凡で魅力がなかった。カトラリー等の配置も良くなかった。
Cleanliness, hotel staff, location and breakfast bufet was excellent.
Rooms are smaller than written on a Booking description, I was expecting more spacious room.
Non aveva tutti i servizi di un 5 stelle, e poi con 5 ristoranti alle 8,30 di sera non si riesce a cenare perché gia chiudono
Mi experiencia en el RIHGA Royal Hotel Kyoto ha sido, en general, bastante decepcionante. Voy a desglosarlo en varios puntos para que sea justo y claro:
1. Check-in y espera inicial: Llegué al hotel y tuve que esperar más de media hora para poder hacer el check-in. Para un hotel de esta categoría, es lamentable que los huéspedes tengan que perder tanto tiempo a su llegada esperando en recepción. No hay previsión ni organización.
2. Atención al cliente y trato al huésped: El servicio de atención al cliente, especialmente el personal de cara al público, me pareció nefasto. Son completamente cuadriculados, no tienen flexibilidad ni empatía. Da la sensación de que siguen un guion y les importa un carajo el cliente. Cuando tuve un problema con la limpieza de mi habitación, en lugar de intentar entenderme o disculparse, se pusieron a la defensiva y usaron excusas ("el personal ya se había ido", "seguimos el protocolo"), básicamente poniendo en duda mi palabra y echándome la culpa a mí. No intentan resolver, solo justificarse.
3. El desayuno: El desayuno es bastante deprimente y escaso. Si eres europeo, te vas a llevar una gran decepción: no tienen ni Colacao (Cola Cao), ni otros productos básicos a los que estamos acostumbrados. La variedad es muy limitada. Además, hay muchísima gente y varias de las máquinas de café estaban estropeadas, lo que generaba colas interminables solo para poder tomar un café. Una experiencia caótica y poco agradable.
En resumen: El hotel tiene potencial, pero la gestión, la falta de empatía del personal y la escasez de servicios básicos arruinan la estancia. No recomendaría este hotel a otros viajeros que valoren una buena atención y un desayuno decente. No volveré
Mi experiencia en el RIHGA Royal Hotel Kyoto ha sido, en general, bastante decepcionante. Voy a desglosarlo en varios puntos para que sea justo y claro:
1. Check-in y espera inicial: Llegué al hotel y tuve que esperar más de media hora para poder hacer el check-in. Para un hotel de esta categoría, es lamentable que los huéspedes tengan que perder tanto tiempo a su llegada esperando en recepción. No hay previsión ni organización.
2. Atención al cliente y trato al huésped: El servicio de atención al cliente, especialmente el personal de cara al público, me pareció nefasto. Son completamente cuadriculados, no tienen flexibilidad ni empatía. Da la sensación de que siguen un guion y les importa un carajo el cliente. Cuando tuve un problema con la limpieza de mi habitación, en lugar de intentar entenderme o disculparse, se pusieron a la defensiva y usaron excusas ("el personal ya se había ido", "seguimos el protocolo"), básicamente poniendo en duda mi palabra y echándome la culpa a mí. No intentan resolver, solo justificarse.
3. El desayuno: El desayuno es bastante deprimente y escaso. Si eres europeo, te vas a llevar una gran decepción: no tienen ni Colacao (Cola Cao), ni otros productos básicos a los que estamos acostumbrados. La variedad es muy limitada. Además, hay muchísima gente y varias de las máquinas de café estaban estropeadas, lo que generaba colas interminables solo para poder tomar un café. Una experiencia caótica y poco agradable.
En resumen: El hotel tiene potencial, pero la gestión, la falta de empatía del personal y la escasez de servicios básicos arruinan la estancia. No recomendaría este hotel a otros viajeros que valoren una buena atención y un desayuno decente. No volveré
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