Apollo Hotel

Hotels
5 (890 reviews)
243 Hagley Road, Edgbaston , Birmingham , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
2.96
Multiple reviews indicate issues with cleanliness, including hair found in rooms and unclean common areas.
Service
7.43
Generally friendly staff mentioned, though some complaints about unhelpfulness were noted.
Location
8.47
Guests appreciated the location for its convenience, especially for parking.
Room Quality
3.92
Comments indicate rooms are dated and some issues with facilities were reported.
Amenities
5.45
Amenities were mostly lacking, with specific complaints about insufficient soap and outdated facilities.
Value for Money
5.91
While some guests felt it was cheap, many didn't find it worth the price based on the quality.
Food and Beverage
1.96
Poor experiences at breakfast were reported, including limited options and unsatisfactory quality.
Overall Experience
3.93
Generally disappointing experience with numerous reported issues affecting stay quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:14

Property Description

Convenient Location
The Apollo Hotel is strategically located within a 5-minute drive of Birmingham city centre and offers easy access to the National Exhibition Centre (NEC). Situated near leading nightclubs, casinos, Birmingham New Street Station, and the M5, guests can easily explore the vibrant city.

Nearby Attractions
Guests can visit the International Convention Centre, National Indoor Arena, and Birmingham International Airport, all within reach from the hotel. Moreover, the hotel is a short distance away from picturesque English countryside destinations like Malvern, Stratford-upon-Avon, Warwick, the Cotswolds, and the Severn Valley.

Comfort and Convenience
Experience a blend of comfort and convenience at the Apollo Hotel, making it an ideal choice for both leisure and business travelers. Book your stay now and make the most of your visit to Birmingham!

Important information:

Please note that the Hotel will obtain a pre-authorization for GBP 100 at the time of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

5
Based on 890 reviews
Cleanliness: 2.96
Service: 7.43
Location: 8.47
Room Quality: 3.92
Amenities: 5.45
Value for Money: 5.91
Food and Beverage: 1.96
Overall Experience: 3.93
R
Rhythm solo_traveller gb
10
Pros:

Happy

Cons:

Happy

2026-07-22 via Nuitee
G
gillian family_with_children gb
9
We had a hospital appointment at the QE The hotel was easy access to the hospital good eating places
Pros:

We both good night sleep beds very comfortable breakfast good nothing to much trouble for the staff very helpful

Cons:

Nothing

2026-07-22 via Nuitee
R
RAVI family_with_children gb
10
A lovely and relaxing stay. We would happily visit again.
2026-07-20 via Nuitee
H
Humphreys solo_traveller gb
8
Plusses and negatives
Pros:

Service was great..combfortable beds...

Cons:

Breakfast wasnt great....and outside our window there was piles of rubbish that must have been dumped there...room 201...

2026-07-19 via Nuitee
H
Hirst family_with_children gb
9
2026-07-19 via Nuitee
T
thomas solo_traveller gb
10
Pros:

It was clean comfortable and value for money and a good breakfast as well also excellent parking facilities

Cons:

Nothing I didn't like although a restaurant to be able to get an evening meal would have been good

2026-07-16 via Nuitee
A
Anthony couple gb
10
2026-07-15 via Nuitee
R
Rosha solo_traveller bm
10
2026-07-11 via Nuitee
A
Alan extended_group gb
8
Cons:

The only odd thing, which was a bit creepy was the fact that a hotel with hundreds of rooms and a "Banqueting Suite" never had more than 6 cars in the car park, to the extent that when we arrived, we thought it had shut down. It is a decent building, but seems to have been completely ignored or abandoned by all its former clients.

2026-07-11 via Nuitee
A
Amandip couple gb
3
2026-07-09 via Nuitee
M
Michelle couple gb
8
2026-07-07 via Nuitee
C
Chris solo_traveller gb
6
Pros:

The room was clean and in a good location.

Cons:

There was no air conditioning or fans which in the Summer heat can make the night slightly uncomfortable

2026-07-06 via Nuitee
S
Sohail solo_traveller gb
1
Pros:

the property was decent I have been here several times but this time the guy at the reception was like we have changed our rule about the deposit you will need to come back the following day after check out to collect deposit which is hard because how can I come back when I live a few hours away he said yes you will need to return back for the deposit when the house keeper has checked the bedsheets which I think is ridiculous because the staff at the reception have went up themselves and checked my room and return my deposit after arguing with him for a while he did go up and checked the room and return my deposit I think if you have changed your rules explain it when I give my deposit to the hotel plus when I gave the deposit he made me sign the book and did not sign it himself which I find odd he said I will sign it after I think if I didn’t question this he would have kept my deposit

2026-07-05 via Nuitee
I
Ikram solo_traveller gb
10
2026-07-04 via Nuitee
B
Bengt family_with_children de
9
Room was clean and comfortable.
2026-07-01 via Nuitee
C
Claire solo_traveller gb
3
Pros:

Bar staff friendly room clean

Cons:

The noise was unbelievable
Outside our door
Doors slamming in early hours
People outside the apartment sounded like workers or builders
Vans back forth
Only one night
Ground floor location

2026-06-30 via Nuitee
M
Mulualem couple no
2
Terrible stay!!
Pros:

It is central for a lot of things

Cons:

Everything was terrible and I really regret for the money I used.

2026-06-29 via Nuitee
J
Jaswinder couple gb
5
Pros:

It was hot weather and there was no fan or something provided for the guest . There was not even a single usb socket to put lead and charge the phone

2026-06-28 via Nuitee
H
hassan couple gb
1
Pros:

Location

Cons:

No fan bed was a bit hard

2026-06-26 via Nuitee
H
hassan solo_traveller gb
1
2026-06-26 via Nuitee