Apollo Hotel

Hotels
5 (813 reviews)
243 Hagley Road, Edgbaston , Birmingham , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
2.96
Multiple reviews indicate issues with cleanliness, including hair found in rooms and unclean common areas.
Service
7.43
Generally friendly staff mentioned, though some complaints about unhelpfulness were noted.
Location
8.47
Guests appreciated the location for its convenience, especially for parking.
Room Quality
3.92
Comments indicate rooms are dated and some issues with facilities were reported.
Amenities
5.45
Amenities were mostly lacking, with specific complaints about insufficient soap and outdated facilities.
Value for Money
5.91
While some guests felt it was cheap, many didn't find it worth the price based on the quality.
Food and Beverage
1.96
Poor experiences at breakfast were reported, including limited options and unsatisfactory quality.
Overall Experience
3.93
Generally disappointing experience with numerous reported issues affecting stay quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:14

Property Description

Convenient Location
The Apollo Hotel is strategically located within a 5-minute drive of Birmingham city centre and offers easy access to the National Exhibition Centre (NEC). Situated near leading nightclubs, casinos, Birmingham New Street Station, and the M5, guests can easily explore the vibrant city.

Nearby Attractions
Guests can visit the International Convention Centre, National Indoor Arena, and Birmingham International Airport, all within reach from the hotel. Moreover, the hotel is a short distance away from picturesque English countryside destinations like Malvern, Stratford-upon-Avon, Warwick, the Cotswolds, and the Severn Valley.

Comfort and Convenience
Experience a blend of comfort and convenience at the Apollo Hotel, making it an ideal choice for both leisure and business travelers. Book your stay now and make the most of your visit to Birmingham!

Important information:

Please note that the Hotel will obtain a pre-authorization for GBP 100 at the time of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

5
Based on 813 reviews
Cleanliness: 2.96
Service: 7.43
Location: 8.47
Room Quality: 3.92
Amenities: 5.45
Value for Money: 5.91
Food and Beverage: 1.96
Overall Experience: 3.93
R
Ronald • solo_traveller • gb
8
A good honest-to goodness place to stay in Birmingham on business
Pros:

Well positioned on main road into Birmingham from M5.
Outside Clean Air Zone
Plenty of parking.
Clean
Warm
Friendly staff
Generous individually cooked breakfast
Would stay again

Cons:

Nothing

2026-02-14 • via Nuitee
Z
Zeresenay • couple • gb
7
2026-02-13 • via Nuitee
A
ahmed • couple • gb
10
Good
Pros:

Good

Cons:

Good

2026-02-11 • via Nuitee
L
lorraine • solo_traveller • ie
1
Avoid at all costs if female traveller
Pros:

Nice girl at reception! Clean bed linen

Cons:

Felt unsafe, broken and shabby furniture and fixtures, no security chain on room door and door not properly fitted, off street access to building no lock to main doors to be rooms

2026-01-29 • via Nuitee
Y
Yuliya • solo_traveller • es
7
2026-01-20 • via Nuitee
D
david • couple • gb
9
2026-01-20 • via Nuitee
J
James • extended_group • gb
1
Dirty Room, loud noise from boiler above room all. Staff not bothered about issues.
Pros:

Located in good area

Cons:

Boiler making very loud noises above room all night

2026-01-19 • via Nuitee
D
Desmond • couple • gb
6
I stayed in room 251 which this time had more desk/study space than my previous stay in room 115
Pros:

Its proximity to where I needed to get to each day

Cons:

The everlasting thunderous noise throughout the evening and nights which sounded like a washing machine the size of Big Ben, not sure what it was whether linked to the water system but its continuation was relentless. Ear plugs would help to prevent interrupted sleep.

2026-01-19 • via Nuitee
S
Sharon • couple • gb
1
I wouldn’t stay there again very disappointed especially when some reviews and websites started more
Pros:

Didn’t have breakfast put us off by saying they didn’t have a working fully kitchen

Cons:

I don’t think it’s value for the money very run down paid a lot To stay there for the two nights it definitely wasn’t worth it it’s very run down very basic the only good thing was the staff were very polite

2026-01-19 • via Nuitee
S
Sophina • solo_traveller • gb
1
2026-01-19 • via Nuitee
J
Judith • family_with_children • gb
5
Okay
Pros:

Location is good, clean rooms

Cons:

It’s just a bit tired looking, needs a make over. Rooms are dark.

2026-01-19 • via Nuitee
D
Desmond • solo_traveller • gb
5
From the outside this place looks like Holloway Prison
Pros:

the shower build.....

Cons:

The somewhat frosted window in the shower room, didn't appear to be fully closed but was secure. I imagined this enticing any peeping Tom, Dick or Harry. I didn't appreciate the towel rail radiator - which i burnt myself on in spite of the warning sign high above out of eyeline. Does it really need to be wired to come on when the light switch is switched on? I'm not convinced that it should be the case. Furthermore, the shower screen opens outwards which makes stepping into he bath to have a shower difficult. How about installing a grab-rail so that anyone can transfer safely?? The ceiling light in the room outside the shower, by the ironing facility and cupboard mirror was broken upon arrival. The space between the end of the bed and desk didn't allow for any comfortable studying. Alas the wide angled phots on the website were always gonna be deceiving.

One staff member upon checking in advised there was access to a microwave, so i did a mini shop at the Tesco's about 90secs away. Realised there's no mini fridge. The next day was told by a different member of staff there's NO access to a microwave. Which rendered my Tesco shopping items perishable - jings and crivvens!

2026-01-19 • via Nuitee
V
Vanessa • family_with_children • gb
6
2026-01-19 • via Nuitee
D
Daphne • solo_traveller • gb
10
Pros:

Everything

Cons:

Pricy for 1 night

2026-01-19 • via Nuitee
I
ISEYAS • family_with_children • gb
8
Pros:

Happy

2026-01-19 • via Nuitee
J
John • couple • gb
5
Our stay was comfortable in a clean room and provided what we needed.
Pros:

Although a little dated, the room was clean and comfortable and offered what we needed. It was quiet, and there were no noise issues with being on the main road.

Cons:

The hotel lacks character and could do with a refresh.

2026-01-19 • via Nuitee
S
Samuel • family_with_children • gb
7
Basic, but room was clean, Good price, friendly staff.
Pros:

Room was basic but clean. Staff were friendly. Breakfast was good. Very little noise in the room we stayed in, which was a bonus.

Cons:

Hotel could do with modernisation. Entrance appearance could do with a make-over which would enhance first impressions. Room did not have a safe.

2026-01-19 • via Nuitee
M
Mohammad • extended_group • gb
1
Appalling
Pros:

Nothing

Cons:

Everything

2026-01-19 • via Nuitee
M
Maureen • extended_group • gb
7
Pros:

Rooms were clean and comfortable.
Breakfast was lovely

2026-01-19 • via Nuitee
I
Ismail • couple • gb
1
The manager was being arsy and rude and lied about not having any rooms left but the after would he changed the room for
Pros:

Nothing as the property when I checked into the first room there was people at the back off the car park making noises and I told the receptionist first he wouldn't change the room and after I asked him again which he did change the room and said mate you will still here noises from the second room too.

Cons:

Nothing as nothing is being done as I would like a refund for not staying over night and checking out straight away

2026-01-15 • via Nuitee