The Ritz London

Hotels
The Leading Hotels of the World
9.5 (572 reviews)
150 Piccadilly , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Outstanding service
Exceptional food
Perfect location
Luxurious room quality
Cons:
Discriminatory treatment based on attire
Negative staff attitudes

Categories

Cleanliness
9.33
Impeccable service mentioned, implying high cleanliness standards.
Service
9.8
Staff was attentive and professional, exceeding expectations.
Location
9.84
The location is said to be unbeatable and central.
Room Quality
9.29
Rooms are described as stunning, comfortable, and perfect.
Amenities
9.32
Excellent amenities noted, contributing to the overall luxurious experience.
Value for Money
8.78
Considered great value for the experience provided despite being expensive.
Food and Beverage
9.83
Food was described as exceptional, particularly the afternoon tea.
Overall Experience
9.8
Overall experiences were described as magical and unforgettable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:16

Property Description

Luxurious Accommodations
Experience opulence at its finest at The Ritz London with luxurious bedrooms adorned with antique furnishings, high ceilings, and elegant bathrooms featuring designer toiletries.

Culinary Excellence
Indulge in a gastronomic journey at the Michelin star Ritz Restaurant offering classic British cuisine with a modern twist, overlooking the picturesque gardens.

Elegant Dining and Entertainment
Unwind in style at the Rivoli Bar, boasting an Art Deco ambiance with exquisite gold leaf decoration, perfect for enjoying a selection of fine beverages.

To immerse yourself in luxury and elegance at The Ritz London, book your stay now.

Important information:

• Dress Code: Gentlemen are required to wear a jacket and tie (jeans and sportswear are not permitted for either ladies or gentlemen) for Afternoon Tea and lunch and dinner in The Ritz Restaurant and The Ritz Room. In all other areas of the hotel (The Ritz Restaurant breakfast service, The Rivoli Bar, The Long Gallery, and the Cigar Lounge), smart casual attire is required. Please note that shorts, ripped jeans, trainers and sportswear are not permitted in any of the hotel’s restaurants or bars.
• Please be aware that The Ritz London requires guests to provide photographic identification during check-in. Non-UK residents are requested to provide a valid passport, while UK residents can present either a valid passport or a full UK driving license.
• Please note that an additional bed/sofa bed can be provided in the Deluxe King Room, Junior Suite, and Deluxe Suite for a charge of GBP 115 for a guest aged 16 years and older.
• The Ritz prides itself on delivering the high service standards. Therefore, a discretionary accommodations service charge of 5% will be added to your bill.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    People 16 years old and over stay for £115 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.5
Based on 572 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.84
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.83
Overall Experience: 9.8
T
Tomas extended_group cz
1
Pros:

Londyn miluji ale tento hotel byl absolutni zklamani uz ma vse dobre zasebou je to stare a hrozny pri priserny servis byla to pro nas velmi spatna zkusenost nedoporucuji nikdo nas neinformoval ze hotel ve v plne rekounstrukci dale dva dny se neslo dostat do hotelove restaurace i kdyz vedeli ze budeme slavit narozeniny jednoho hosta strikne vam hotel diktuje dress code coz je vporadku
jen ho dodrzuje opravdu mala cast hostu coz je trapne pokoje jsou neodhlucnene vse je slyset postele jsou stare a vrzajici na pokojich neni perina jen kousava deka pozadaly jsme o perinu nebylo nam vyhoveno pani mamazerka je absolutne nechapajici a na sve pozici nema co delat snidane jsou mic moc vejce nenedikt je spatne provedeno personal je zmateny poleval nam stul ubrus cajem padalo jim ovoce po stole a mistnosti prvni dojem otresny co se tyce caje o pate ktery se odehrava na hlavni chodbe hotelu ve velmi stisnenem prostoru kdy se lide primo mackaji o sebe je strasne opravdu nedoporucui v londyne je spousta lepsich hotelu a mist kde jidlo a caj o pate je opravdovym zazitkem ale pro me obrovska zkusenost ze hotel ritz uz nikdy. neni vse zlate ! Co se trpiti

Cons:

Vse je hrozne nedoporucuji ritz je otres !!!!uz nikdy vic !!!!

2026-03-13 via Nuitee
W
Wilhelmina solo_traveller gb
10
2026-03-10 via Nuitee
M
marco couple it
6
Very nice unacceptable ending.
Pros:

High class

Cons:

Lousy service. I arrived after dinner at 00.12 and the door of the hotel was closed, nobody inside ready to open and I had to hammer with my fists against the closed doors. There was no doorbell to ring outside the door. After a few minutes somebody showed up and opened the door.
This is something that can be expected in a two stars little family managed country boarding house not in a hotel in downtown London, let alone the Ritz.

2026-03-06 via Nuitee
M
Mojisola solo_traveller ng
10
Thoroughly enjoyed my stay at the Ritz. The service was impeccable and my room was lovely and comfo.
2026-03-03 via Nuitee
V
Virginia couple gb
7
2026-03-01 via Nuitee
E
Enrico extended_group it
10
2026-03-01 via Nuitee
P
Park family_with_children kr
10
2026-02-25 via Nuitee
A
Aikaterini family_with_children gr
10
Sleeping on clouds and the staff get all the stars!
Pros:

From the moment I entered the Ritz to the second I checked out, the experience has been memorable.
The doorman whose name I forget, was ever so accommodating and helpful in guiding me to the reception. The lady housekeeper was so kind to give me a tour of the hotel and help with a few photos. What can I say about the lovely, hardworking room attendant who provided turn down service! In general, the staff get all the stars! Their hospitality was deeply heart-felt and they were able to satisfy my odd requests.
As for the room, it exceeded my expectations! I loved the size, the comfort of bed/pillows and the elegance of a bygone era. I miss it already and looking forward to coming back again!

Cons:

There is no swimming pool however, my room included a bath so I was able to enjoy a bubble bath.
It might be useful to include a kettle in the room.

2026-02-13 via Nuitee
R
Roam39453633752 Solo travel Paris, Ile-de-France
10
Perfect stay
Pros:

An unforgettable experience! The Ritz London truly lives up to its legendary reputation. From the moment I stepped inside, I was welcomed with exceptional hospitality and warm smiles. The room was spotless, elegant, and incredibly comfortable. The atmosphere of the hotel is pure luxury and history combined — you really feel special staying here. The staff went above and beyond to make sure everything was perfect. The location is also amazing, right in the heart of London. I would 100% recommend The Ritz to anyone looking for a classy, luxurious stay. Can’t wait to come back!

2026-02-08 via Tripadvisor
X
X8807VWcharless Friends getaway
10
5 stars ⭐ ⭐ ⭐ ⭐ ⭐
Pros:

3 of us had afternoon tea today . What an absolutely fantastic experience we all had . From the gentleman on the front doors welcoming us into the hotel , the cloak attendant and other staff welcoming us and made us feel so welcome . The selection of sandwiches , warm scones and cakes was so good and plenty of them . The waiter who served us was absolutely wonderful ( forgot to ask his name ) , telling us about what food we would be eating , checking we were all ok, offering us fresh pots of teas etc, he was so attentive .
It was also my cousins birthday and they brought out a lovely little birthday cake , such a nice touch that really made my cousins afternoon memorable. The waiters also offered to take our pictures , it wasn’t a problem for them . It was just perfection and I just couldn’t fault it .

Also someone on a piano playing lovely music in the background.

The hotel is so luxurious and it was a total pleasure to be there . I will definitely come back to The Ritz with my friends , total 5 star experience. Thank you .

2026-02-05 via Tripadvisor
N
Nic2089 Family
10
First class
Pros:

I booked afternoon tea for my Mum’s 60th birthday, which is something she’s always wanted to do. We had the best day! The service was absolutely first class from the moment we set foot inside the hotel. The staff were incredibly friendly, helpful and attentive. There was a wide selection of sandwiches (which were bottomless) as well as delicious cakes and scones. There was also a cake trolley with fresh cakes offered. Mum and I were seated at the front of the room and we couldn’t have asked for a better spot. A talented harpist playing whilst we enjoyed our afternoon tea made the atmosphere even more magical! Everything about the hotel was first class and we enjoyed every second. Would highly recommend the experience for anyone thinking of going.

2026-02-01 via Tripadvisor
S
stellems Friends getaway Hampshire, England
10
Day out at Ritz
Pros:

Booked the first seating for afternoon tea, which had a lovely atmosphere. There was a wide selection of teas, drinks, sandwiches, scones, pastries and cakes. We were also gifted a box of pastries each to take home, which was a very nice touch. We will come again.
Ahmad and another gentlemen looking after us were really attentive and lovely.
Vegan vegetarian options available on request which was much appreciated and equally delightful.

2026-01-30 via Tripadvisor
D
Donald couple gb
10
2026-01-27 via Nuitee
J
josheG1938CD Friends getaway
10
Amazing but and good cost
Pros:

To cheap buy very nice service, beutiful location and lovely staff.

Definatly recomend

2026-01-26 via Tripadvisor
A
Andrea couple ie
10
Perfect experience
Pros:

Everything really lives up to the expectations and reputations. From the hotel itself to the amazing people working there. From breakfast, to little attention that made the real difference.

2026-01-25 via Nuitee
W
Waqar couple gb
8
Need to improvement
Pros:

Location is nice

Cons:

Beds of bedroom is not comfortable that’s why I understand your rooms rates is expensive

2026-01-24 via Nuitee
V
VP couple fr
10
2026-01-21 via Nuitee
M
Mehmet Murat couple tr
9
Harika
Pros:

Konumu, tarihi yapısı, personel ilgisi,oda genişliği ve temizliği

Cons:

Akamodasyon servis ücreti adı altında faturaya 2 gün için 135 paund ilave edilmiş!! Bu çok fazla bir bahşiş; isteğe bağlı olması gerekir; zorunlu gibi olmamalı

2026-01-20 via Nuitee
E
ELIZABETH couple gb
10
The best hotel ever for food and service.
Pros:

This iconic hotel has exemplary service; incredible food and drinks! It is probably the best hotel I’ve been to in the world for service and food. Rita the Manager could not have done more to look after us; help us; give me the best 60th birthday ever. Undoubtedly they deserve the best restaurant in the UK and two Michelin stars.

2026-01-19 via Nuitee
M
Marco Aurellio solo_traveller br
10
Pros:

cafe da manha e um espetaculo

2026-01-19 via Nuitee