Paramount Times Square - A Generator Hotel

Hotels
Generator Hostels
7 (2361 reviews)
235 West 46th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location near Times Square
Helpful staff
Cons:
Cleanliness issues
Poor room amenities

Categories

Cleanliness
6.25
Concerns about cleanliness and room maintenance were mentioned in a review.
Service
8.25
The staff was described as helpful and polite.
Location
9.25
Multiple reviews highlighted the excellent central location, particularly close to Times Square.
Room Quality
6.25
Several reviews noted issues with room size and comfort.
Amenities
5.25
Complaints about lack of hot water and basic room features.
Value for Money
6.25
Reflections on poor quality for the price indicated lower value for money.
Food and Beverage
7.25
No specific comments but assumed standard for this hotel tier.
Overall Experience
7.25
Overall experiences were mixed, with some enjoyable aspects but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:14

Property Description

Luxurious Rooms and Amenities

The Paramount Hotel, a 605-room boutique hotel in New York's Theater District, offers a lavish stay with flat-screen TVs, iPod docking stations, and premium bedding including pillow-top mattresses and Egyptian cotton sheets.

Convenient Facilities

Guests can enjoy a 24-hour front desk, fitness center, and meeting rooms during their stay at The Paramount Hotel, ensuring a comfortable and seamless experience.

Prime Location and Personalized Service

Located just steps away from Times Square, with attractions like the Museum of Modern Art and Radio City Music Hall nearby, The Paramount Hotel also provides personalized service through their concierge for dining, transportation, and entertainment arrangements.

Book your stay at The Paramount Hotel for an unforgettable New York experience!

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.

We would welcome a dog on property but only when staying in a private room and subject to a fee per dog per Stay. Only Dog under 75lbs./ 34kg.

Luggage can be store for a small fee: $2 per bag for early arrival and $3 per bag after the check out.

AGE RESTRICTIONS: Individuals under the age of 18 can only stay at the Hostel when accompanied by a parent or legal guardian in the same room.
The room must be private.
Unaccompanied under 18's are not allowed to stay in shared rooms, unless they are part of a group that has booked out the entire shared room. The group leader must provide the required documentation to Generator. Failure to comply with these policies will result in automatic cancelation of the booking with no refund. Guests violating these rules will not be permitted to check into the Hostel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 68.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular
  • Entrance Door Width: 138
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7
Based on 2361 reviews
Cleanliness: 6.25
Service: 8.25
Location: 9.25
Room Quality: 6.25
Amenities: 5.25
Value for Money: 6.25
Food and Beverage: 7.25
Overall Experience: 7.25
K
Kallis solo_traveller bb
8
2026-06-06 via Nuitee
L
Louisa couple fr
5
2026-06-06 via Nuitee
M
Mathias couple se
5
Okej
Pros:

Läget

Cons:

Bilderna är rejält förskönade mot för verkligheten.
Luftkonditioneringen låter fruktansvärt mycket konstant på grund av att den är så gammal. Hissarna fungerar i princip inte då korten inte känner av kortlåsen i hissarna. Ungefär varannan gång. Reception blev lika förvånad alla 3 gånger vi var dit. Och alla andra hade samma problem. Boende på hotellet fick hjälpa varann att ta sig upp på våningarna.

2026-06-05 via Nuitee
C
Carla couple gb
9
Great location, stunning lobby decor, comfortable and clean.
Pros:

The lobby decor was breathtaking

Cons:

The way the people in the reception behaved around customers. while I was in the queue, one customer that was little old was complimenting the hotel and his stay, the staff in the reception kept rolling their eyes and looking at each other like they couldn’t stand the situation. I found very rude, their luck is that the old men didn’t noticed it. But as I was on the side, I could see everything and left me with a bad taste in my mouth

2026-06-05 via Nuitee
L
Leonor solo_traveller us
8
Adecuada
Pros:

Limpio y bien ubicado.

Cons:

Deben mejorar los ascensores.

2026-06-04 via Nuitee
A
Again solo_traveller us
8
2026-06-03 via Nuitee
C
Craig solo_traveller ca
9
I love it
Pros:

Time Square location, cool hang out lobby, nice staff, comfortable bed.

Cons:

Price a little high. But that’s New York these days.

2026-06-03 via Nuitee
S
Sonakorg solo_traveller sk
10
Pros:

Nice clean Room, I stay at 9th floor, so it was quiet there. Nice receptionists. Perfect comunitatation. Thank you.

2026-06-03 via Nuitee
T
Taijuan couple us
10
2026-06-03 via Nuitee
M
Michael couple us
8
Great location and nice bed!
Pros:

I stayed here in 2003 and it sure was a surprise to see the elegant staircase in the lobby gone. But over all it was a great stay

Cons:

Water didn’t work in the first room so they moved me.

2026-06-03 via Nuitee
W
Watkins solo_traveller us
10
2026-06-02 via Nuitee
S
Stephanie solo_traveller us
7
2026-06-02 via Nuitee
A
Andrea couple us
5
I spent no time there other than to sleep which is what i needed.
Pros:

Easy check in and check out. Gentleman in bag storage area during check in and pick up was very nice.

Cons:

Room is beat up. Mattress way too soft- felt like it was a budget mattress you'd buy at a closeout store. The handle of the shower fell off and we had to screw it back in. A commercial/industrial toilet in a hotel room is not what I was expecting. Looks like it could be a toilet in a general restroom area. Tub looks like it needed to be reglazed. I thought it was dirty but it was just chipped, scratched and beat up. Satellite television signal was not working and could not watch tv. Only one side of the bed had an outlet for a phone or electricity. Seemed odd. The doors to elevators and hallways seemed highly scuffed and beat up. The entire hotel seemed tired. Could use a good deep clean and paint touch ups. The elevators would not register the floor with our key card and multiple people said they had the same issues. 4 of us in one elevator tried to get to the 10th floor with our key cards. Took about 3-4 minutes to get the elevator to finally accept our floor choice. One lady said she was told at the front desk that they elevators was having a problem with recognizing the 10th floor as a choice. Rope lighting in lobby was neat but a few "ropes" were not lit. The hallways were very dark and I feel it is to conceal the tired and dirty carpet and scuffed walls. Staff was pleasant enough but definitely seemed tired and over dealing with tourists.

2026-06-01 via Nuitee
S
Sitharamaiah couple in
8
No water which is basic
Pros:

Location

Cons:

Services

2026-06-01 via Nuitee
T
TOURLONIAS usage VOUTE extended_group fr
8
2026-06-01 via Nuitee
L
Lizzeth couple us
10
2026-06-01 via Nuitee
C
Carrie couple us
10
Great location and adorable hotel
Pros:

The hotel was adorable and conveniently located to everything! The staff were extremely pleasant. There is a great bar in the lobby and a super cute French cafe attached to the hotel.

Cons:

The room was small but that’s to be expected for a NYC hotel room.

2026-06-01 via Nuitee
A
Anny Susanne solo_traveller ch
6
It was alright for a night, but would not book again. Super nice staff though!
Pros:

- The Lobby is super nice
- Great location as it‘s close to Times Square
- The employees are super nice and insanely helpful!

Cons:

- The single room was tiny and not as nice! I expected more for the price and with how the lobby looked.
- The AC unit is on the outside of the window and obnoxiously loud.
- The walls and doors are paperthin, I could hear every single noise outside of my door.
- The view is to the back of the house and into the next hotel room.

2026-06-01 via Nuitee
H
Hayley solo_traveller au
6
Backpackers
Pros:

The location was good

Cons:

No hot water, bathroom very average, small room with poor facilities

2026-06-01 via Nuitee
L
Latonya couple us
8
I enjoyed my stay, I just wished it had more amenities.
Pros:

It was close to shopping area, theatres, places to eat, and the subways

Cons:

It needs to have a refrigerator and microwave and wash cloths.

2026-05-31 via Nuitee