Norbreck Castle Hotel Blackpool

Hotels
•
Britannia Hotels
5.8 (13428 reviews)
Queens Promenade , Blackpool , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Poor cleanliness
Cold rooms

Categories

Cleanliness
3.76
Multiple reviews cited issues with cleanliness, including dirty pillows and stains.
Service
7.23
Service quality varied; some staff were helpful while others were rude.
Location
6.77
Location is acceptable but affected by the overall quality of the hotel.
Room Quality
4.72
Rooms reported to be cold, some with maintenance issues and discomfort.
Amenities
5.75
Amenities were limited; some guests mentioned closed facilities.
Value for Money
4.71
High price for low quality accommodations; deemed poor value.
Food and Beverage
7.26
Food quality was praised; however, prices were considered high.
Overall Experience
6.23
Overall experience mixed due to various complaints outweighing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:23

Property Description

Stunning Seafront Views:
Experience breathtaking views of Blackpool seafront from The Norbreck Castle Hotel, located just a short tram ride away from the vibrant town centre.

Luxurious Amenities:
Indulge in the hotel's sauna, spa, and 18-metre pool for a relaxing stay. The individually decorated rooms feature modern conveniences like TVs, tea/coffee facilities, and work desks, with some offering picturesque sea views.

Entertainment for All:
From traditional dining at Castles Restaurant to lively evening entertainment at Copper Face Jack’s bar, there's something for everyone. Families can enjoy the children’s splash pool, amusement arcade, and the exciting 36-seater cinema.

Book now to enjoy a memorable stay at The Norbreck Castle Hotel!

Important information:

At check-in, you should have a credit card. This may be pre-authorized by the hotel for possible extra costs during your stay.

Spindles Health & Leisure Club Prices:
Poolside Per Session: GBP 2.50 for an adult, children under 12 years of age - free of charge.
Gymnasium Per Session GBP 3.00. No under 16's permitted in the Gymnasium.

Spindles Weekly Pass (allows access to the Spindles Leisure Club for up to one week): GBP 10.00 for an adult and children over 12 years of age, poolside and under 12 years of age free of charge,
Spindles weekly Gymnasium Pass GBP 10.00 for an adult over 16 years of age. No under 16's permitted in the Gymnasium.

Towels are available for hire at a cost of GBP 1.50.

Children under 16 years of age must be accompanied by an adult and are not permitted in the gymnasium.

Swimming rations in the pool - under 12 years of age must be accompanied by a swimming adult (1 adult: 2 children), 12 - 16 years of age must be accompanied by a swimming adult (1adult: 4 children).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BLK

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 7 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 3 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.8
Based on 13428 reviews
Cleanliness: 3.76
Service: 7.23
Location: 6.77
Room Quality: 4.72
Amenities: 5.75
Value for Money: 4.71
Food and Beverage: 7.26
Overall Experience: 6.23
D
Demi • family_with_children • gb
7
Pros:

The entertainment that was in through most of the day and the friendly staff and atmosphere.

Cons:

The arcades inside could be more up to date as only two were working when we visited.

2026-06-27 • via Nuitee
J
Jack • couple • gb
5
2026-06-27 • via Nuitee
S
Simon • solo_traveller • gb
8
Good
Pros:

Good facilities

2026-06-27 • via Nuitee
M
Miss Rebecca • family_with_children • gb
1
2026-06-27 • via Nuitee
V
Vickie • family_with_children • gb
3
Shocking
Pros:

Nothing

Cons:

Rooms were dirty carpet had big stains all over ,window u couldn't see out they was so dirty ,games room everything didnt work was out of order.

2026-06-27 • via Nuitee
N
Neil • extended_group • gb
10
Very good
Pros:

Everything staff very friendly and helpful

Cons:

Nowt

2026-06-27 • via Nuitee
B
Bradley • couple • gb
8
Pros:

The room was huge and the bathroom was huge too . Shower was fab .

Cons:

The bed wasn’t very comfortable, had to sleep on the duvet to make it abit more comfortable.

2026-06-27 • via Nuitee
A
Alisha • family_with_children • gb
1
Horrific the worst place i have stayed in regards to room clenliness
Pros:

Breakfast was the only part of the experience I enjoyed

Cons:

Room was absolutely filthy, carpets was not hoovered, towels stained,spoons dirty, dust was thick everywhere, marks all over wall, spillage of some sort on carpet and windows was so badly dirty couldn't see through them and paid upgrade for sea view which we could hardly see, window frame had some sort of sauce all spilt down it, I work as a head housekeeper amd that was over all poor standards, on the positive side I did enjoy the breakfast.

2026-06-27 • via Nuitee
K
Kilroy • solo_traveller • gb
10
Pros:

The staff are amazing , can't do enough for you .

2026-06-27 • via Nuitee
S
Saraboo83 • solo_traveller • gb
5
2026-06-27 • via Nuitee
C
Cuthbertson • couple • gb
4
Pros:

Great location with tram stop right outside running into Blackpool and Cleveleys regular

Cons:

Bed was really uncomfortable, television didn't work. Hotel is very tired

2026-06-26 • via Nuitee
S
Sireen 24 • solo_traveller • gb
8
2026-06-26 • via Nuitee
A
Andrews • solo_traveller • gb
10
2026-06-26 • via Nuitee
F
Frank • couple • gb
2
2026-06-26 • via Nuitee
N
narmala • solo_traveller • gb
3
2026-06-26 • via Nuitee
J
John • extended_group • gb
8
Leisurely break at the Norbreck Hotel
Pros:

Location, price and value for money

Cons:

The hotel is a little tired looking, however steps are being taken to upgrade however, due to the size of the hotel, it will take time

2026-06-25 • via Nuitee
A
amy • family_with_children • au
3
Pros:

The location was great away from the riff raff of blackpool at night.

Cons:

The cleanliness and lack of amenities.

2026-06-25 • via Nuitee
G
glenn • couple • gb
2
was exsecting more even for a 3 star and what was to be on offer
Pros:

location

Cons:

how dirty it was
it was noisy
outdated

2026-06-25 • via Nuitee
H
Hannah • solo_traveller • gb
8
Pros:

The staff the swimming pool food was good

Cons:

Nothing

2026-06-24 • via Nuitee
P
Peter • solo_traveller • gb
10
Pros:

The whole experience was excellent

2026-06-24 • via Nuitee