Norbreck Castle Hotel

Hotels
•
Britannia Hotels
5.8 (12716 reviews)
Queens Promenade , Blackpool , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Poor cleanliness
Cold rooms

Categories

Cleanliness
3.76
Multiple reviews cited issues with cleanliness, including dirty pillows and stains.
Service
7.23
Service quality varied; some staff were helpful while others were rude.
Location
6.77
Location is acceptable but affected by the overall quality of the hotel.
Room Quality
4.72
Rooms reported to be cold, some with maintenance issues and discomfort.
Amenities
5.75
Amenities were limited; some guests mentioned closed facilities.
Value for Money
4.71
High price for low quality accommodations; deemed poor value.
Food and Beverage
7.26
Food quality was praised; however, prices were considered high.
Overall Experience
6.23
Overall experience mixed due to various complaints outweighing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:23

Property Description

Stunning Seafront Views:
Experience breathtaking views of Blackpool seafront from The Norbreck Castle Hotel, located just a short tram ride away from the vibrant town centre.

Luxurious Amenities:
Indulge in the hotel's sauna, spa, and 18-metre pool for a relaxing stay. The individually decorated rooms feature modern conveniences like TVs, tea/coffee facilities, and work desks, with some offering picturesque sea views.

Entertainment for All:
From traditional dining at Castles Restaurant to lively evening entertainment at Copper Face Jack’s bar, there's something for everyone. Families can enjoy the children’s splash pool, amusement arcade, and the exciting 36-seater cinema.

Book now to enjoy a memorable stay at The Norbreck Castle Hotel!

Important information:

At check-in, you should have a credit card. This may be pre-authorized by the hotel for possible extra costs during your stay.

Spindles Health & Leisure Club Prices:
Poolside Per Session: GBP 2.50 for an adult, children under 12 years of age - free of charge.
Gymnasium Per Session GBP 3.00. No under 16's permitted in the Gymnasium.

Spindles Weekly Pass (allows access to the Spindles Leisure Club for up to one week): GBP 10.00 for an adult and children over 12 years of age, poolside and under 12 years of age free of charge,
Spindles weekly Gymnasium Pass GBP 10.00 for an adult over 16 years of age. No under 16's permitted in the Gymnasium.

Towels are available for hire at a cost of GBP 1.50.

Children under 16 years of age must be accompanied by an adult and are not permitted in the gymnasium.

Swimming rations in the pool - under 12 years of age must be accompanied by a swimming adult (1 adult: 2 children), 12 - 16 years of age must be accompanied by a swimming adult (1adult: 4 children).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BLK

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 7 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 3 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.8
Based on 12716 reviews
Cleanliness: 3.76
Service: 7.23
Location: 6.77
Room Quality: 4.72
Amenities: 5.75
Value for Money: 4.71
Food and Beverage: 7.26
Overall Experience: 6.23
T
Tomasz • couple • gb
10
2026-03-28 • via Nuitee
P
Peter • couple • gb
10
Very friendly and welcoming
Pros:

Me and my partner came for a short break with our little dog Diva”it was excellent good customer service very friendly “breakfast was amazing

Cons:

Nothing

2026-03-27 • via Nuitee
H
Hampton • couple • gb
6
2026-03-27 • via Nuitee
M
Marcus • solo_traveller • gb
6
Good value though a little dated
Pros:

Excellent location, lots of parking

Cons:

Decor somewhat dated but room was clean and perfectly comfortable. However this was let down by poor sound insulation - as a result found it difficult to sleep due to lots of walking and other noise from (I think) floor above me

2026-03-27 • via Nuitee
J
Julie • couple • gb
5
Pros:

Breakfast fantastic room clean staff very helpful

Cons:

Couldnt find sauna pool open to public not much slots for adults

2026-03-27 • via Nuitee
K
Kelly • family_with_children • gb
10
2026-03-26 • via Nuitee
S
Siobhan • couple • gb
4
Pros:

Staff was friendly

Cons:

The bed was uncomfy, the bathroom door didnt close properly and the taps the water wasnt running properly

2026-03-26 • via Nuitee
A
Alan • couple • gb
10
2026-03-26 • via Nuitee
C
Carl • family_with_children • gb
1
Very disappointed
Pros:

Close by a mate I was meeting up with

Cons:

The room was a mess. The beds were very uncomfortable. Won’t be staying there again

2026-03-26 • via Nuitee
K
Kristin • solo_traveller • ie
2
2026-03-26 • via Nuitee
W
Walker • family_with_children • gb
8
2026-03-25 • via Nuitee
W
Walker • family_with_children • gb
8
Brilliant
Pros:

Good breakfast good pool and value for money

Cons:

They was doing work in the main entertainment room, but they did put on entertainment in the ballroom but the till didn't work one night. No problem used the other bar just abit inconvenient.

2026-03-25 • via Nuitee
R
Raymond • family_with_children • gb
8
Value for money
Pros:

The staff are really good and upbeat couldn’t speak more highly of them.

Cons:

Not enough pillows

2026-03-25 • via Nuitee
S
Siobhan • family_with_children • gb
2
Cons:

The room was disgustingly dirty

2026-03-24 • via Nuitee
B
Billy • solo_traveller • gb
8
Sometimes change doesnt mean for the better, we will soon find out.
Pros:

Great stay as always, verry clean and verry cheery and helpfull staff 😊

Cons:

Great stay as always, just a little sad to hear that the lovely Jess is no longer calling bingo or appearing on stage dancing with the singers, the new style of entertainment is supposed to be an upgrade but only time will tell 🤔

2026-03-24 • via Nuitee
K
Kyra • couple • ie
1
Never again
Pros:

What attracted us to this hotel was the heated pool and gym facilities which was actually good however it seemed to be the only thing that was unfortunately

Cons:

Everything.

2026-03-22 • via Nuitee
F
funny videos • solo_traveller • gb
10
must visit again
Pros:

nice location

Cons:

clean and afordable

2026-03-21 • via Nuitee
D
Demi • couple • gb
1
2026-03-21 • via Nuitee
P
Paul • solo_traveller • gb
9
Norbreck Castle Hotel, Blackpool - A very decent experience!
Pros:

Clean, Friendly, Comfortable, Good location - on Sea Front. Tram Stops just across the Road.

Cons:

Vacated room at about 11.00am. Though would sit in the Main Lounge area, and Have a pint. Was told by staff the bar would open shortly? Waited nearly an hour, but no open bar (not a major issue, but it was a shame could not enjoy a drink in the very comfortable lounge with it's impressive views, overlooking the promenade and Sea.

2026-03-21 • via Nuitee
D
david • family_with_children • gb
10
2026-03-19 • via Nuitee