Norbreck Castle Hotel Blackpool

Hotels
•
Britannia Hotels
5.8 (13526 reviews)
Queens Promenade , Blackpool , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Poor cleanliness
Cold rooms

Categories

Cleanliness
3.76
Multiple reviews cited issues with cleanliness, including dirty pillows and stains.
Service
7.23
Service quality varied; some staff were helpful while others were rude.
Location
6.77
Location is acceptable but affected by the overall quality of the hotel.
Room Quality
4.72
Rooms reported to be cold, some with maintenance issues and discomfort.
Amenities
5.75
Amenities were limited; some guests mentioned closed facilities.
Value for Money
4.71
High price for low quality accommodations; deemed poor value.
Food and Beverage
7.26
Food quality was praised; however, prices were considered high.
Overall Experience
6.23
Overall experience mixed due to various complaints outweighing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:23

Property Description

Stunning Seafront Views:
Experience breathtaking views of Blackpool seafront from The Norbreck Castle Hotel, located just a short tram ride away from the vibrant town centre.

Luxurious Amenities:
Indulge in the hotel's sauna, spa, and 18-metre pool for a relaxing stay. The individually decorated rooms feature modern conveniences like TVs, tea/coffee facilities, and work desks, with some offering picturesque sea views.

Entertainment for All:
From traditional dining at Castles Restaurant to lively evening entertainment at Copper Face Jack’s bar, there's something for everyone. Families can enjoy the children’s splash pool, amusement arcade, and the exciting 36-seater cinema.

Book now to enjoy a memorable stay at The Norbreck Castle Hotel!

Important information:

At check-in, you should have a credit card. This may be pre-authorized by the hotel for possible extra costs during your stay.

Spindles Health & Leisure Club Prices:
Poolside Per Session: GBP 2.50 for an adult, children under 12 years of age - free of charge.
Gymnasium Per Session GBP 3.00. No under 16's permitted in the Gymnasium.

Spindles Weekly Pass (allows access to the Spindles Leisure Club for up to one week): GBP 10.00 for an adult and children over 12 years of age, poolside and under 12 years of age free of charge,
Spindles weekly Gymnasium Pass GBP 10.00 for an adult over 16 years of age. No under 16's permitted in the Gymnasium.

Towels are available for hire at a cost of GBP 1.50.

Children under 16 years of age must be accompanied by an adult and are not permitted in the gymnasium.

Swimming rations in the pool - under 12 years of age must be accompanied by a swimming adult (1 adult: 2 children), 12 - 16 years of age must be accompanied by a swimming adult (1adult: 4 children).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BLK

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 7 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 3 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.8
Based on 13526 reviews
Cleanliness: 3.76
Service: 7.23
Location: 6.77
Room Quality: 4.72
Amenities: 5.75
Value for Money: 4.71
Food and Beverage: 7.26
Overall Experience: 6.23
G
Gary • solo_traveller • gb
1
Never again
Pros:

Nothing

Cons:

Peeling paint from ceiling in room and above shower, poor signal for normal television (unwatchable), broken remote, not enough sockets, smoke alarm at 4 am for no reason (staff attended - told maintenance would come), awful Guinness in a plastic pot, poor building maintenance throughout, having to pay 12.50 for breakfast and use coffee sachets that are supplied to the rooms (no machine/fresh coffee), one tiny lift for a huge building so had to use stairs

2026-07-18 • via Nuitee
E
Elle • family_with_children • gb
5
Pros:

The staff were friendly

Cons:

Unclean, uncomfortable beds and the toilet wouldn’t flush

2026-07-18 • via Nuitee
S
Sara • solo_traveller • gb
10
2026-07-18 • via Nuitee
C
Carl • solo_traveller • gb
8
Pros:

The live entertainment and the staff were friendly and helpful

Cons:

Just a little noisy at night but was acceptable

2026-07-18 • via Nuitee
J
John • solo_traveller • gb
8
Great Price
Pros:

Good price. It's a busy budget hotel. Full of families. I got there late so no queues at reception.. Didn't eat there. Just a good hotel at a good price.

Cons:

Plastic kettle. Front of hotel traffic, run the gauntlet of taxis dropping off and picking up.Food in evening looked excellent but have to order before 6 .Don't seem to be later possibilities.

2026-07-18 • via Nuitee
H
Hannah • couple • gb
5
Disappointed 😞
Pros:

The location as tram was outside so easy to go up and down

Cons:

The room was basic too small dirty bed like bricks
Had to pay for swimming 3pound per guest and 1.50 per towels .the floors was uneven in hotel areas making it easy to trip .
The breakfast was awful too cheap 😕

2026-07-18 • via Nuitee
M
Mike • extended_group • gb
7
Beds need updating very springy
2026-07-18 • via Nuitee
C
Courtney • couple • gb
7
Okay
Pros:

Parking was great,

Cons:

Wasn’t very clean

2026-07-18 • via Nuitee
H
Hayes • solo_traveller • gb
7
2026-07-18 • via Nuitee
W
walker • extended_group • gb
10
Pros:

The breakfast was perfect and a great selection of food

2026-07-17 • via Nuitee
F
Fiona • solo_traveller • gb
5
2026-07-16 • via Nuitee
S
Steven • couple • gb
8
I enjoy my stay hopefully taking my girlfriend in a few weeks
Pros:

It was nice looking place for the price

Cons:

Not much really for the price was ok

2026-07-16 • via Nuitee
S
Stacey • family_with_children • gb
7
2026-07-16 • via Nuitee
C
Carlos • solo_traveller • gb
1
Cons:

Bed was unmade with stain on sheet then they moved room which was a treck from reception and key card didn't work had go bk to reception again to sort it out

2026-07-16 • via Nuitee
M
Mushonga • solo_traveller • gb
6
Not money for value hotel
Pros:

The room size was okay

Cons:

The cleanliness of the place

2026-07-16 • via Nuitee
C
Carr • family_with_children • gb
1
2026-07-16 • via Nuitee
C
Christine • extended_group • gb
1
Disappointing
Pros:

Convenient

Cons:

Rude staff. Tatty rooms.

2026-07-16 • via Nuitee
K
Kevin • family_with_children • gb
9
Value, and great hotel
Pros:

Staff friendly, great with kids excellent

Cons:

People smoking weed near entrance so was strong odour

2026-07-16 • via Nuitee
D
David • solo_traveller • gb
10
2026-07-16 • via Nuitee
P
Patryk • solo_traveller • gb
10
Pros:

Lokalizacja

Cons:

Nie bylo mydła w pokoju

2026-07-15 • via Nuitee