Norbreck Castle Hotel Blackpool

Hotels
Britannia Hotels
5.8 (13902 reviews)
Queens Promenade , Blackpool , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Poor cleanliness
Cold rooms

Categories

Cleanliness
3.76
Multiple reviews cited issues with cleanliness, including dirty pillows and stains.
Service
7.23
Service quality varied; some staff were helpful while others were rude.
Location
6.77
Location is acceptable but affected by the overall quality of the hotel.
Room Quality
4.72
Rooms reported to be cold, some with maintenance issues and discomfort.
Amenities
5.75
Amenities were limited; some guests mentioned closed facilities.
Value for Money
4.71
High price for low quality accommodations; deemed poor value.
Food and Beverage
7.26
Food quality was praised; however, prices were considered high.
Overall Experience
6.23
Overall experience mixed due to various complaints outweighing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:23

Property Description

Stunning Seafront Views:
Experience breathtaking views of Blackpool seafront from The Norbreck Castle Hotel, located just a short tram ride away from the vibrant town centre.

Luxurious Amenities:
Indulge in the hotel's sauna, spa, and 18-metre pool for a relaxing stay. The individually decorated rooms feature modern conveniences like TVs, tea/coffee facilities, and work desks, with some offering picturesque sea views.

Entertainment for All:
From traditional dining at Castles Restaurant to lively evening entertainment at Copper Face Jack’s bar, there's something for everyone. Families can enjoy the children’s splash pool, amusement arcade, and the exciting 36-seater cinema.

Book now to enjoy a memorable stay at The Norbreck Castle Hotel!

Important information:

At check-in, you should have a credit card. This may be pre-authorized by the hotel for possible extra costs during your stay.

Spindles Health & Leisure Club Prices:
Poolside Per Session: GBP 2.50 for an adult, children under 12 years of age - free of charge.
Gymnasium Per Session GBP 3.00. No under 16's permitted in the Gymnasium.

Spindles Weekly Pass (allows access to the Spindles Leisure Club for up to one week): GBP 10.00 for an adult and children over 12 years of age, poolside and under 12 years of age free of charge,
Spindles weekly Gymnasium Pass GBP 10.00 for an adult over 16 years of age. No under 16's permitted in the Gymnasium.

Towels are available for hire at a cost of GBP 1.50.

Children under 16 years of age must be accompanied by an adult and are not permitted in the gymnasium.

Swimming rations in the pool - under 12 years of age must be accompanied by a swimming adult (1 adult: 2 children), 12 - 16 years of age must be accompanied by a swimming adult (1adult: 4 children).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BLK

Location

Guest Reviews

5.8
Based on 13902 reviews
Cleanliness: 3.76
Service: 7.23
Location: 6.77
Room Quality: 4.72
Amenities: 5.75
Value for Money: 4.71
Food and Beverage: 7.26
Overall Experience: 6.23
S
Sam family_with_children gb
1
2026-08-08 via Nuitee
C
Courtney family_with_children gb
1
Not good just the entertainment
Pros:

The entertainment

Cons:

The room was dirty had no heating my 5 month old was freezing the game room was closed all the time we was there for the 4 days the movie room was never had film on at the right time like it said that what I took my children there for in the holidays

2026-08-08 via Nuitee
K
Karrie solo_traveller gb
5
2026-08-08 via Nuitee
R
Robert couple gb
8
2026-08-08 via Nuitee
W
wayne solo_traveller gb
9
2026-08-08 via Nuitee
C
Chloe couple gb
9
Great entertainment and staff
Pros:

The entertainment was fab
Lovely staff
It’s and old hotel which needs improvements in lots of places but we knew that before staying
It was clean and comfortable

2026-08-08 via Nuitee
R
Rachel family_with_children gb
5
It was just ok
Pros:

It was a good price but very outdated. More like staying in a hostel

Cons:

Hairs all over. Very dated. Paint peeling off all over

2026-08-08 via Nuitee
J
Julie solo_traveller gb
10
Pros:

The whole experience

Cons:

Lifts quite slow could do with updating

2026-08-08 via Nuitee
W
Ward couple gb
5
2026-08-08 via Nuitee
J
John solo_traveller gb
4
Pros:

Night entertainment ok 👍

Cons:

25 minutes to book in . Four service points , one open .

2026-08-08 via Nuitee
C
Clare family_with_children gb
1
2026-08-08 via Nuitee
H
Hughes solo_traveller gb
8
Pros:

Friendly helpful staff, great location just enough distance for peace & quiet. Easy tram stop outside hotel to get to blackpool and attractions.

Cons:

Nothing it's a very good value for money hotel with friendly staff

2026-08-08 via Nuitee
F
Federica solo_traveller gb
10
2026-08-08 via Nuitee
S
Sarah family_with_children gb
1
Dirty room.
Pros:

Good location
staff
entertainment

Cons:

The room was not clean at all dust above the bed. Toilet was all full poop and pee on seat sick was dirty awful

2026-08-08 via Nuitee
W
Wendy couple gb
3
Checked out depressed
Pros:

Outside of the building

Cons:

No vending machines working to buy soft drinks, no soft drinks or water at evening meal times other than tea/coffee so had to buy from shop or the bar, carlsberg larger from the bar tasted like dish water, kids running from one end of the bar area to the other knocking tables & chairs over at entertainment evening no staff or security saying anything not 1 staff member looked happy to be working there it was the mist depressing place

2026-08-08 via Nuitee
S
Sandra solo_traveller gb
1
2026-08-08 via Nuitee
T
Taranjit solo_traveller gb
10
good
Pros:

very good

Cons:

n/a

2026-08-08 via Nuitee
C
Claire family_with_children gb
8
Great 3 night stay, excellent value for money, clean, staff brilliant
Pros:

It was great value for money, great entertainment, pool was excellent.

2026-08-08 via Nuitee
P
Princella family_with_children gb
8
Nice place and good view
Pros:

Nice place to stay

Cons:

All good

2026-08-08 via Nuitee
K
Kaye solo_traveller gb
5
All in all, an affordable and comfortable stay, basic, with room for improvement
Pros:

The location was ideal for me, out of Blackpool centre, but accessible if needed. The room was sufficient for my needs and affordable. A very busy hotel with lots of entertainment options, if you want them. I didn't use them, as not what I wanted for my stay.

I simply used this as a base and for that purpose it was fine.

Cons:

The hotel, overall is looking tired and could do with refurbushing in parts. The room was fairly basic, but sufficient for using as a base. Cleanliness of the room and areas of the hotel could do with a more focused approach, hairs in the bath wasn't a pleasant thing to find and the lift floor needs a good scrub, as does some of the paintwork and carpets etc.

2026-08-08 via Nuitee