Norbreck Castle Hotel Blackpool

Hotels
Britannia Hotels
5.8 (12960 reviews)
Queens Promenade , Blackpool , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Poor cleanliness
Cold rooms

Categories

Cleanliness
3.76
Multiple reviews cited issues with cleanliness, including dirty pillows and stains.
Service
7.23
Service quality varied; some staff were helpful while others were rude.
Location
6.77
Location is acceptable but affected by the overall quality of the hotel.
Room Quality
4.72
Rooms reported to be cold, some with maintenance issues and discomfort.
Amenities
5.75
Amenities were limited; some guests mentioned closed facilities.
Value for Money
4.71
High price for low quality accommodations; deemed poor value.
Food and Beverage
7.26
Food quality was praised; however, prices were considered high.
Overall Experience
6.23
Overall experience mixed due to various complaints outweighing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:23

Property Description

Stunning Seafront Views:
Experience breathtaking views of Blackpool seafront from The Norbreck Castle Hotel, located just a short tram ride away from the vibrant town centre.

Luxurious Amenities:
Indulge in the hotel's sauna, spa, and 18-metre pool for a relaxing stay. The individually decorated rooms feature modern conveniences like TVs, tea/coffee facilities, and work desks, with some offering picturesque sea views.

Entertainment for All:
From traditional dining at Castles Restaurant to lively evening entertainment at Copper Face Jack’s bar, there's something for everyone. Families can enjoy the children’s splash pool, amusement arcade, and the exciting 36-seater cinema.

Book now to enjoy a memorable stay at The Norbreck Castle Hotel!

Important information:

At check-in, you should have a credit card. This may be pre-authorized by the hotel for possible extra costs during your stay.

Spindles Health & Leisure Club Prices:
Poolside Per Session: GBP 2.50 for an adult, children under 12 years of age - free of charge.
Gymnasium Per Session GBP 3.00. No under 16's permitted in the Gymnasium.

Spindles Weekly Pass (allows access to the Spindles Leisure Club for up to one week): GBP 10.00 for an adult and children over 12 years of age, poolside and under 12 years of age free of charge,
Spindles weekly Gymnasium Pass GBP 10.00 for an adult over 16 years of age. No under 16's permitted in the Gymnasium.

Towels are available for hire at a cost of GBP 1.50.

Children under 16 years of age must be accompanied by an adult and are not permitted in the gymnasium.

Swimming rations in the pool - under 12 years of age must be accompanied by a swimming adult (1 adult: 2 children), 12 - 16 years of age must be accompanied by a swimming adult (1adult: 4 children).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BLK

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 7 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 3 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.8
Based on 12960 reviews
Cleanliness: 3.76
Service: 7.23
Location: 6.77
Room Quality: 4.72
Amenities: 5.75
Value for Money: 4.71
Food and Beverage: 7.26
Overall Experience: 6.23
9
9777a99e4744727f787d01fbb6c8f198 solo_traveller gb
9
Pros:

Very good

Cons:

Nothing

2026-04-18 via Nuitee
7
7145761ce98f70d63a363ae976ba97aa solo_traveller gb
8
Pros:

The sea veiws the shower and bath location tram stop across the road a great value day tickets into blackpool

Cons:

Needs a bit of a of matanece ie cracks in ceiling did see inprovments being made

2026-04-18 via Nuitee
0
08756f2d87fe7284552a5c61891e1331 solo_traveller gb
10
2026-04-18 via Nuitee
F
f10f586565ae732f29ab7d89879f10b3 extended_group gb
7
2026-04-18 via Nuitee
5
5db15c4c2dba700fc827c2a210624c0d solo_traveller gb
10
2026-04-17 via Nuitee
9
96860b7eb80471c75a56a0f0272d1940 solo_traveller gb
10
Pros:

Entertainment

Cons:

Food for later was not available

2026-04-17 via Nuitee
0
0eb3cd02c1a270f0f35b225a7c7b93a3 family_with_children gb
6
2026-04-17 via Nuitee
D
d69d57accaf070f9ce843f229ad8a5ca couple gb
7
2026-04-16 via Nuitee
4
4cb252844a08700d13ee84b3b605c140 couple gb
9
Great time away especially for only 2 nights
Pros:

We love staying at the Norbreck hotel when down in Blackpool. The staff are always so nice and it’s still local enough for driving or taken the tram to the pleasure beach

Cons:

The bed was too hard. That’s the only thing didn’t like

2026-04-16 via Nuitee
3
356a2e7670537215366f7fa99b21770c family_with_children gb
5
2026-04-16 via Nuitee
7
7c6af740bff97343457598ea82ea0320 family_with_children ie
10
2026-04-16 via Nuitee
E
eb912cf7f56b710bc9208f0ace2cb8dc family_with_children gb
8
2026-04-16 via Nuitee
2
219cc96567af72f094103dec31671061 couple gb
6
Pros:

I have stayed a few times and live that it dosent matter what time you check in at night

Cons:

Have stayed many times as it’s cheap and cheerful rooms comfortable and quiet but didn’t get any sleep last time as people walking up and down above dont know if I was underneath a stairway or something it does depend which room yoh get allocated bit brilliant value for money

2026-04-15 via Nuitee
1
19de61779e457322001b8c52a0436a59 couple gb
1
Pros:

Mm just no . 😐

2026-04-15 via Nuitee
2
2c46fb09b2de711601e884d634d8552e solo_traveller gb
1
2026-04-15 via Nuitee
8
8a0d37e8a6857114b668ffac4198556c solo_traveller gb
2
Fawlty Tower's
Pros:

Very little

Cons:

Unfortunately this is a hotel that attracts common scum and the walls are paper thin so you can hear everything and I mean everything, so if you want a good night's sleep forget it 🥱
Best thing to do owners demolish the hotel and start all over again.

2026-04-15 via Nuitee
E
e9fb8a2aaa3f71702953e551cbde4c3d extended_group gb
2
Won’t be coming back
Pros:

There wasn’t much to like

Cons:

The night staff was pretty rude nothing was open we came back from Blackpool at 9:30-10:00 and the bar was closed we couldn’t get any drinks at all the floor boards were squeaky and the bed wax a double on a king size base

2026-04-15 via Nuitee
7
7428b671ab2773a1295ecb65215c36d7 solo_traveller gb
7
Mint
Pros:

It was perfect for the AA convention

Cons:

Loud music right below

2026-04-15 via Nuitee
A
a9e9f72c24d8721041b603a737e6405a solo_traveller gb
6
My stay was ok ,the staff were very professional
Cons:

I had no heating on in the room so the room was cold

2026-04-14 via Nuitee
5
5185685bb5e371e81d6ea18201fb30c0 solo_traveller gb
5
Needs improving
Pros:

I like the castle friendly staff but improvements are needed

Cons:

I asked for ground floor disent get despite it being quiet ,room worn dated and not cleaned to exspections. Bed hard uncomfortable, bed legs broken ,dusty

2026-04-14 via Nuitee