Billesley Manor Hotel & Spa, a Tribute Portfolio Hotel

We stayed in room 4 with a 4 poster bed and it was breath taking, the whole experience was beautiful. The hotel is amazing, the grounds r amazing and the fabulous spa is not to be missed. We will defiantly be back we loved it. The staff are out of this world, nothing is too much for them 10 out of 10 for the whole stay ❤️x

Extremely disappointed with the organisation of events from this hotel. I booked a post registry office wedding reception celebration in May of this year for this August. Several calls and emails were exchanged and confirmation received.
At 5pm ….3 days before the wedding … I had a missed call and an email to say that due to another wedding taking place they were cancelling our booking. It seems that the fact two wedding celebrations had been booked at the same time had been overlooked. A very big oversight given the correspondence since our booking. They made no suggestion of how they could accommodate this other than for my son and his wife to change out of their wedding attire and to dispense with any wedding decor!! This is really poor customer service, and just a generally very hurtful way to treat people. To say nothing of the stress and time wasted for myself with a wedding imminent.
We had booked Billesley for a number of reasons and to find something that filled our requirements at such short notice was extremely stressful. They did suggest an alternative hotel but unfortunately that did not appeal due to its negative reviews.
I feel that the way the events are organised and booked is clearly extremely poor. I would certainly avoid this hotel should I be looking to book another event.
Very disappointed in Billesley Manor.

From the moment we arrived we felt special a lovely welcome welcome arrived a few minutes earlier than check out room was ready We advised all all Just arriving through the impressive gates and drive way that overlooks their magnificent grounds to the hotel you know you are in for a great experience and they don't disappoint
A warm welcome on arrival is guaranteed followed by the chance to take in the
sumptuous lounge cosy fireplaces and impressive cocktail bar a must to try
Our bedroom was beautifully appointed the ensuite had the all important bath The room fridge makes life easier not only that there is air-conditioning fitted in the bedroom guaranteeing you a great night's sleep The Stuart Restaurant steeped in history the wooden panel creates a great atmosphere Excellent seasonal menu to suit all tastes topped off with staff who go above and beyond to make your experience special Buffet style breakfast serviced in the Restaurant with attentive staff there to help A lovely selection in cold and hot food options available setting you off for the day
Didn't use the spa but looks every bit as special as our other experiences Check out easy and again friendly making you reach for your diary to see when you can return
Highly recommend this hotel it never disappoints every time we stay
breakfast and dinner booking and handed our welcome drink token Our room was lovely warm and a good size We love a bath the bathroom was beautifully appointed and the biggest bath my husband has tried The sun out we enjoyed sitting in the grounds enjoying views of the fountain sipping our complementary cocktail The Stuart restaurant was another wonderful experience Great attentive service a varied menu with something for everyone After we sat in the lounge which has an amazing atmosphere After a wonderful night sleep well went down for breakfast A lovely choice of hot and cold breakfast buffet style attentive staff on hand to provide you with hot drinks Check was quick and efficient We can't wait to return

I really enjoyed my stay at this hotel. Everything was perfect from start to finish. The hotel's authentic heritage interior gave it a unique charm, and the large, peaceful grounds created a true oasis for relaxation. The gardens were beautifully maintained and added to the tranquil atmosphere.
The room was spotless, well-organized, and very comfortable, and the bathroom was equally clean and well-appointed. We also had a wonderful time relaxing in the swimming pool and sauna, which made our stay even more enjoyable.
I have no complaints and would be very happy to come back. I highly recommend this hotel to anyone looking for a peaceful and memorable stay.

An excellent 4 star hotel. Very relaxing, service is very good and excellent food.
We had an accessible room which was spacious, the AC worked perfectly, and the large, shiny, white bathroom was fabulous.
We timed our visit to see the open air theatre in the garden which was great fun and apparently they’re hoping to do more next year.
The location is great to explore the area in all directions. A great find for us and we will certainly return.
Many thanks for a great break!

Quite possibly and definitely hopefully the only review of this type that ever have to do…

After coming back from a holiday I found the work that was being done on my home wasn’t completed even after reassurances that it would be.

More to the point I had no running water so no toilet or shower facilities.

I rang around a few hotels locally to me (near Alcester) that were supposed to be manned 24/7 with no luck (it was 3am) until the lovely Kate at Billesley Manor took my call.

I explained that I didn’t need a bed, I could come back home but just required a room to shower and use toilet facilities. Kate went into action and along with a colleague secured a disabled shower room for me with towels. On top of that she even refused to accept a payment for its use even though I was willing to pay the room rate.

I gave her and her colleague a tip and hope this review doesn’t land her in trouble with her bosses but if that’s the standard of service then it’s excellent and I assume all other staff are just as helpful and understanding.

Stayed for 2 nights with my wife in the Shakespeare suit which was a dual aspect 4 poster bed and large bathroom with roll top bath which was quiet and comfortable. We are both nights in the restaurant which has a limited menu with good food. Swimming pool is average but the steam room was nice however we spent most of our time outside in the grounds which are stunning. What made the trip as the absolutely charming staff through the hotel. We will certainly return

The first issue is the lack of directions after the one in the car park. We were greeted at the spa reception in a friendly manor but were not given any option to book a treatment and could not see a list anywhere. The pool was cold but as it was a hot day was welcoming. Clean and the sauna and steam room ok.

We had a terrific visit to Billesley. The venue is beautiful. The house and grounds are lovely. Our room was excellent. (No 72). The bed was large and comfortable. It was quiet. The bathroom looked brand new. The air con was a godsend. We enjoyed the lovely indoor pool which was quiet. The food was excellent. The outside area was a lovely place to have a drink and a game of croquet! Staff were really nice. Veronica was one of the staff members who we found lovely and very helpful. We cant wait to return.

Broad range of breakfast items and pleasant dining environment.

Thoroughly enjoyed our spa package stay at this lovely Marriott property. The spa is ok, with a rather unfriendly receptionist on the day we went; she caused quite a fuss over us asking for robes! The towels provided were also slightly threadbare and stained. The pool is adequate to swim lengths, and the sauna is small, as is the steam room. Maybe if on a spa break, the hotel could provide robes and slippers in the room ready for the spa? However, we both had a really good massage; my therapist, Claire, gave me one of the best massages I've had in a long time. Most of the staff in the hotel are young, enthusiastic and helpful. There were a few items on the menu unavailable for dinner - burrata and olive oil for the bread and olive/balsamic - strange for a kitchen to run out of olive oil? But the option of goat cheese and fig was a good replacement for the burrata, and the beef salad was very tasty. Husband had chicken terrine and a burger. Service was very slow between courses, but we were in no rush, so it didn't matter. Buffet breakfast next morning - after a divine sleep in our lovely room overlooking the fountain - was plentiful.

After breakfast we walked the grounds, including the quaint little 11th-century church and topiary garden - just delightful.

For the price of the package, this was a fabulous stay and for all that was included, very good value!

We went on a Secret escapes break but was disappointed with the room given, it was along a rabbit warren of corridors and the view from the window was a brick wall and service pipe! We complained then given a room in the adjacent building which was better with huge bathroom and dressing room.

The location is very peaceful

Quietness

Everything. It has been a pleasure to be back in this wonderful place

Lovely room, but the hotel is a bit complicated to get around at first, steps here and there. Spa not bad, pool was nice but steam room and sauna a bit small for such a big place. Grounds are lovely to walk in.

Everything