Pets allowed

Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Clean hotel
Cons:
Small shower and bathroom
Noise from nearby club

Categories

Cleanliness
8.14
The hotel was clean as mentioned in multiple reviews.
Service
8.72
Several reviews highlighted the friendliness and helpfulness of the staff.
Location
8.95
The location is frequently praised as being excellent and conveniently situated.
Room Quality
7.4
Room quality received mixed feedback; some rooms were described as tired.
Amenities
7.93
Amenities were acceptable and met the standard for the hotel tier.
Value for Money
7.89
Guests perceived a reasonable balance of value given the location and services.
Food and Beverage
8.44
The breakfast buffet received positive feedback.
Overall Experience
8.11
Overall experience was positive, aligning with general satisfaction ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:53

Property Description

Discover the epitome of comfort and elegance at Best Western Plus Hotel Massena Nice, your ideal destination in the heart of Nice.

Exceptional Accommodations
Unwind in one of our 110 stylish air-conditioned rooms, each featuring inviting fireplaces and modern LCD televisions. Stay connected with complimentary wireless internet access, ensuring you feel right at home.

Prime Location
Located just steps from Place Massena and a short stroll to the picturesque Promenade des Anglais, explore local culture and attractions with convenience at your doorstep.

Relaxing Amenities
Indulge in superb on-site amenities including a cozy bar/lounge, continental buffet breakfasts offered daily, and convenient room service during limited hours for ultimate relaxation.

Don’t miss out on an unforgettable stay in Nice—reserve your room at Best Western Plus Hotel Massena Nice today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 11

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 131 reviews
Cleanliness: 8.14
Service: 8.72
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
A
Am
8
Convenient Hotel
Pros:

The hotel receptionists were pleasant and helpful. The rooms were if a decent size. The hotel is situated close enough to beach, old town and trams. The downside was the breakfast, constantly needing to ask for things to be refreshed as it had run out, bread, yoghurt, plates etc most of the food was ok, the 'bacon' left a lot to be desired, cheap packet ham warmed through olis not bacon. The scrambled eggs were overcooked and chewy. Overall the hitel was good, but the breakfast not worth paying extra for.

2025-10-11 via Nuitee
L
Laurel friends
10
Pros:

Great location! Very nice staff. Would recommend

2025-10-09 via Nuitee
V
Veronica
10
Pros:

This is my 4th time at this hotel. Always a pleasure, front desk is always friendly, professional and provides amazing service. Location is excellent close to everything and walking distant to old town, the sea, restaurants and shopping. Thanks for a great stay!

2025-10-06 via Nuitee
M
Mark
10
Pros:

Superb reception staff. Extremely helpful and pleasant.

2025-10-06 via Nuitee
M
Matthew
10
Pros:

Stayed here a few times before. Staff are lovely, friendly and always happy to assist

2025-09-29 via Nuitee
R
Reza
8
Pros:

Great location. Friendly staff.

2025-09-15 via Nuitee
L
Leonard family
10
Pros:

The staff was friendly. The property was close to restaurants and transportation. The breakfast buffet was really good. The only thing is the shower and bathroom were very small.

2025-09-13 via Nuitee
H
Hope partner
10
Pros:

The staff here is incredible. Great location, older property but some sections and rooms are newer.

2025-09-07 via Nuitee
M
Mark
10
Pros:

The staff is amazing! Very helpful. Made dinner reservations for us. Helped with special circumstances that arrived during our stay. Thank you!

2025-09-07 via Nuitee
K
Kerry partner
8
Pros:

A good balance of value and cost. Staff very helpful and friendly.

2025-09-04 via Nuitee
J
John
10
Pros:

Small room, reasonable price, great location and easily walkable to main shopping areas and the beach.

2025-09-03 via Nuitee
C
Cornelia
10
Pros:

Clean and modern… room was larger than expected for such a congested town… very walkable to everything… valet parking was great as the streets are narrow… I don’t recommend driving around there…. Beach just a short walk down the street… don’t expect a sandy beach.. pebbles only

2025-09-01 via Nuitee
M
Mariah friends
10
Pros:

This hotel was in the most perfect location. It was clean and staff was friendly. They checked us in early which was nice after a long flight. The only downside was there is a club on same street like a few doors down and there was noise all night long. We had to buy ear plugs to sleep even though our room was 5 stories up.

2025-08-30 via Nuitee
A
Andre
8
Our stay in Nice
Pros:

Stayed there for

2025-08-21 via Nuitee
R
Ramzi Roy
10
Pros:

Great location, great staff

2025-08-17 via Nuitee
N
Nahed
8
Pros:

Nice place

2025-08-17 via Nuitee
F
Frank family
10
Pros:

Great location, it is clean, staff are very friendly.

2025-07-28 via Nuitee
M
M
6
Average at best
Pros:

Nice enough hotel but rooms a little tired. We had a superior room but it was nothing special. Service was really nice with very friendly staff. Great location, everywhere walkable.

2025-07-20 via Nuitee
G
Gurjeev family
10
Pros:

Excellent stay with so many dining options.

Very walkable, hotel is slightly dated but that does not dampen anything. It was an amazing stay thanks to breakfast and front desk staff.

2025-07-15 via Nuitee
A
Alan partner
10
Pros:

Fantastic experience. Location is wonderful, staff were helpful and knowledgeable, and we had a beautiful terrace. Highly recommended. It was our anniversary and they decorated the room for us as well.

2025-07-12 via Nuitee