Hotel Victoria

Hotels
8.4 (2260 reviews)
46 Av. de la Gare , Lausanne , CH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Excellent central location close to the train station
Helpful, friendly and accommodating staff (positive mentions of reception)
Charming hotel with renovated and spacious rooms in many cases
Quiet rooms / good soundproofing reported by several guests
Included/free public transport mentioned as a plus
Comfortable beds reported by some guests
Cons:
Inconsistent and limited breakfast; slow replenishment
Amenities shortcomings: no kettle, minimal toiletries, flimsy cups, no ice/fresh water
Room issues for some: sagging mattress and very hard pillows
Air conditioning problems and occasional water leaks
Smelly fridge and occasional dust / attention-to-detail issues
Some rooms small
Perceived as pricey by some guests

Categories

Cleanliness
8.1
Rooms often described as clean and renovated, but a few guests reported dust and a smelly fridge; final attention to detail is slightly lacking.
Service
9.7
Consistently praised: staff described as helpful, friendly and accommodating (Boushra singled out positively); personnel frequently mitigated other issues.
Location
9.9
Very strong: repeatedly noted as extremely close to the train station and central (near gare), convenient for transport and restaurants; free public transport mentioned.
Room Quality
7.6
Mixed: many report spacious, nicely furnished or renovated rooms, but multiple mentions of small rooms, poor AC in some rooms, a sagging mattress and very hard pillows.
Amenities
7.6
Several negative points: no kettle in rooms, poor coffee/tea supplies (flimsy cups), minimal toiletries (one tube shared), no ice/fresh water; some useful extras like included transport pass.
Value for Money
8
Split sentiment: some guests called it good value and appreciated the charm, others felt it was too expensive given the occasional service/amenity shortfalls.
Food and Beverage
7.9
Breakfast described as simple but reasonable by some; several complaints about limited choice, inconsistent availability and slow replenishment.
Overall Experience
8.4
Overall positive: charming, comfortable hotel with excellent location and strong service, but intermittent maintenance and amenity issues lowered the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:36

Property Description

Unique Furnished Rooms
The Hotel Victoria, just 150 meters from Lausanne's main railway station, boasts tastefully decorated rooms with unique styles that enchant every guest.

Gourmet Dining Options
Indulge in the seasonal dishes offered at the lounge bar, available through room service for your convenience.

Wellness and Business Facilities
Take advantage of the free business corner, stay active in the gym, or unwind in the sauna after a productive day.

Experience the best of Lausanne with a stay at the Hotel Victoria, just a short walk from the city center, lake, and congress center. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

8.4
Based on 2260 reviews
Cleanliness: 8.1
Service: 9.7
Location: 9.9
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8
Food and Beverage: 7.9
Overall Experience: 8.4
M
Moreno • couple • ch
3
Pros:

Vecchio Albergo 4 stelle, struttura vetusta

Cons:

l'aria condizionata in primis

2026-10-30 • via Nuitee
D
Daniel • solo_traveller • ch
10
Agréable séjour et un remerciement spécial à Bouchra pour sa gentillesse
2026-10-29 • via Nuitee
D
Daniel • couple • ch
10
2026-10-29 • via Nuitee
B
Bruna • couple • ch
10
tolle Lage, freundliches Personal
Pros:

Sehr freundliche Empfangsdame.

2026-10-29 • via Nuitee
J
JORGE • solo_traveller • ch
8
Great location, friendly staff and good value for money.
Pros:

Convenient location, right across the street from the train station; just a 3 min walk.

Cons:

Everything was really good, nothing to disclose.

2026-10-29 • via Nuitee
C
Cleo • solo_traveller • ch
9
2026-10-28 • via Nuitee
M
Michael • solo_traveller • us
9
Pros:

Proximity of its location to the start and finish lines of Lausanne Marathon 2026, and to Lausanne train station.

Cons:

Lack of easily accessible electrical outlets.

2026-10-27 • via Nuitee
L
Lise • couple • fr
7
Good overall
Pros:

Great location, nice staff.

2026-10-26 • via Nuitee
S
Satu • solo_traveller • ch
6
Pros:

Zimmer war schön, renoviert und sehr sauber. Das Bett war bequem. Parkplatz direkt vor dem Haus.

Cons:

Frühstück war nicht so viele verschiedene Lebensmittel, sehr wenig vorbereitet, immer wieder ging es aus und Personal langsam beim auffüllen.

Rezeption und Früstücksraum sind sehr in die Jahre gekommen!

2026-10-26 • via Nuitee
R
Raphaël • couple • ch
9
Suite junior au centre ville! 👍
Pros:

Proximité de la gare. Machine à café en chambre. Accueil du personnel. Espace en chambre.

Cons:

Nous aurions apprécié d’avoir des bouteilles d’eau dans le frigo en chambre.

2026-10-26 • via Nuitee
M
Mike • couple • de
7
Pros:

Allgemein hat es gepasst, es hat einen historischen Charme, Personal sehr nett, für eine Übernachtung gut, wir konnten die E-Bike laden und einschließen.

Cons:

In die Jahre gekommen, leider keine Klimaanlage.

2026-10-24 • via Nuitee
M
Maguy • solo_traveller • fr
9
2026-10-24 • via Nuitee
K
Koller • solo_traveller • at
8
2026-10-23 • via Nuitee
C
Christine • couple • ch
9
Diese Unterkunft ist für ein Weekend sehr zu empfehlen.
Pros:

Nähe zu Zentrum, Bahnhof etc
Freundliches Personal

Cons:

Leider keine Zahngläser und für die bereitgestellten Getränke hatte es nur Becher.
Wir haben das dem Personal mitgeteilt und sie haben uns Tassen und Gläser gegeben.

2026-10-22 • via Nuitee
J
Jose • solo_traveller • pt
8
2026-10-19 • via Nuitee
S
Sylvie • couple • fr
10
2026-10-19 • via Nuitee
A
anne sophie • solo_traveller • fr
10
Splendide
Pros:

L'hôtel Victoria offre selon moi tout ce qu'on attend d'un hôtel : grandiose, comme un palais, il est tout sauf standardisé. On y découvre des antiquités, des fauteuils qui ont l'air d'avoir été chinés, de l'art. Et puis la chambre est immense, superbe. Merci pour les boissons en chambre. Cet hôtel donne envie de prendre soin de soi. Grand hommage aussi aux travailleurs qui rendent ce lieu parfait. Et le petit déjeuner est délicieux ce qui ne gâche rien !

2026-10-18 • via Nuitee
L
Lydia • couple • ch
7
2026-10-16 • via Nuitee
J
Jelena • solo_traveller • rs
10
Pros:

Clean, great location, amazing stuff

Cons:

Everything was above expectations

2026-10-16 • via Nuitee
S
sakina • couple • sg
9
My go to place whenever I am in Lausanne.
Pros:

Location is close to station and easy to get to town or lake with a metro. Friendly and helpful staff. Alright room size.

Cons:

It was warm as the aircon was not working well. It is ok for the autumn or winter but make sure to inform staff during warm days.

2026-10-15 • via Nuitee